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Care Homes Owned by Central England Healthcare in Staffordshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Central England Healthcare in Staffordshire

Only the locations & reviews in Staffordshire for Central England Healthcare are showing below.

View the details of all 6 locations (with 268 reviews) owned by Central England Healthcare

Central England Healthcare Locations in Staffordshire (3)

 

3 Care Homes owned by Central England Healthcare in Staffordshire

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The Heathers

Gorsemoor Road, Heath Hayes, Cannock WS12 3HR 

9.9 42 reviews
"My Mum arrived at The Heathers still very poorly after several stays in hospital in the previous 6 months. Her experiences prior to this…"   Read all 42 reviews
Location Type Care Home

The Heathers aims to offer the highest standards of care and the friendly and welcoming staff work tirelessly to ensure each resident feels safe, cared and well looked after. The home provides care for older people, those living with dementia as well… Read more about The Heathers

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 47 Rooms from £900 / week
The Old Vicarage Nursing Home

751/753 High Street, Goldenhill, Stoke-on-Trent ST6 5RD 

9.6 29 reviews
"Very lovely nursing home very welcoming staff always went above and beyond in the care they gave we were kept well informed with all the…"   Read all 29 reviews
Location Type Care Home

The Old Vicarage Nursing Home is situated on the high street in Goldenhill, Staffordshire, to the north west of Stoke-on-Trent. The home is registered to provide personal and nursing care to people over the age of 65 years. It provides long stay,… Read more about The Old Vicarage Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 45 Rooms from £800 / week
Conifers Nursing Home

16-18 Johns Lane, Great Wyrley, Walsall WS6 6BY 

9.5 47 reviews
"Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their…"   Read all 47 reviews
Location Type Care Home

The Conifers provides short-term, long-term and respite care services (nursing, residential and palliative) for both men and women over 60. The Conifers is located in the village of Great Wyrley and is convenient for Cannock and Walsall. There is… Read more about Conifers Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week

Central England Healthcare Reviews in Staffordshire (118)

9.3
Central England Healthcare has a Group Review Score of 9.3 (9.298) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Central England Healthcare must have a Review Score.

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Review of

The Old Vicarage Nursing Home

from Horace M (Son of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very lovely nursing home very welcoming staff always went above and beyond in the care they gave we were kept well informed with all the information we needed, very clean and tidy, the management were always happy to help with any questions and queries in a fast and efficient way.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words they are greatly appreciated. It was a please to have Horace in our care. Wishing you all the best in the future. Kind regards, Home manager


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Review of

Conifers Nursing Home

from John S (Husband of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their for several weeks for respite. I can honestly say, from the office staff to kitchen workers and the laundry lady, the lovely carers. it has helped myself recharge
my batteries for another few months. So all in all you would struggle to find a more friendly day to day caring home.

Reply from Amy Haughton, Office Manager at Conifers Nursing Home

Thank you for your kind review. We will pass your kind words on to the staff. Kind regards.


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Review of

The Old Vicarage Nursing Home

from L D (Sister of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 57-year-old brother was transferred to The Old Vicarage from our local hospital. We had a look around before we made our decision and were warmly welcomed by the nurse in charge and the team. Our brother received 10 weeks nursing care, a number of which encompassed end-of-life care. The whole team
were kind, caring and compassionate towards not only our brother but to us as a family and his friends too. It was an anxious time all round and the management took the time to listen and respond to our queries. We could not have asked for better care in his last few days when we remained with him day and night. We are truly grateful, thank you. We were aware of an activity programme but our brother was too poorly to participate so unable to rate.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words, they are greatly appreciated. Kind regards, Home Manager.


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Review of

The Old Vicarage Nursing Home

from Paul J (Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and support me with all my needs. I feel well looked after and safe. I would prefer to be at home but I cannot look after myself. I see the manager everyday and she checks that I have everything I need. The food is really nice, especially the cakes. My room is small but is ok.
I can put my photographs up.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words. We are in the process of upgrading our rooms and replacing furniture. We have a dedicated chef, head cook and kitchen team. I am pleased that you enjoy your meals and the cakes that are made fresh on site. Kind regards, Home Manager.


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Review of

Conifers Nursing Home

from A R (Friend of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been welcoming and friendly. The staff seem as if they care and nothing is too much trouble.
The home has a lovely atmosphere.

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Review of

Conifers Nursing Home

from Linda M (Mother of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy using the Conifers Nursing Home my Mother had a week of respite there she was very well looked after all the staff were so kind to her during her stay.
Kind regards.

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Review of

Conifers Nursing Home

from A B (Granddaughter of Resident) published on 1 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our short experience with Conifers whilst our Nan was bought in for end-of-life care was full of kindness, honesty, and high-level care. The staff always made sure she was as comfortable as possible, treating her with dignity and respect. The girls made us feel welcome and helped us with my two-year-old
son who often liked to meet the residents. If paying, it's more expensive than other homes, so the cost is a little high.

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Review of

Conifers Nursing Home

from T A (Husband of Resident) published on 26 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From first arriving and signing in the fire register, the front of house administration office workers are all friendly and competent. Next port of call is usually the carers, cleaners and kitchen staff that I meet in the corridors, again all friendly and busy at their work. The senior nursing staff
are always helpful and competent, knowledgeable about my wife's care requirements and will take on constructive advice from myself who cared for her beforehand. My wife is happy with care she receives and hasn't a poor word to say for any of the regular staff. Her only complaint is the quality of care from agency workers who cover sick leave or absences, they are not well aware of the residents regular requirements.

Reply from Anna Whitehouse, Home Manager at Conifers Nursing Home

Thank you for your positive feedback. I will ensure this is passed onto the team.


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Review of

Conifers Nursing Home

from S D (Granddaughter of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for all the care and support. Nan's experience previously had an effect on her health and well-being.

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Review of

Conifers Nursing Home

from J G (Son of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom has been in the Conifers for over 18 months now and the care is great and very supportive. The staff are welcoming, helpful, and friendly.
I get contact from the home if there are any problems with Mom, her care, or her physical health.

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Review of

Conifers Nursing Home

from J H (Daughter of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of the Conifers since June 2022. In the last 2 years, I have had no occasion to doubt that all her needs are met and that she is treated with kindness. In the last few months since Mum has been deteriorating the staff have gone out of their way to make sure she is comfortable
at all times. As she is nonverbal all her needs are second-guessed by the staff. I have nothing but good things to say about The Conifers.

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Review of

Conifers Nursing Home

from Sharon L (Daughter of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Our dad was at the home up to Nov 23. We would have to constantly ask for him to be washed/shaved. He lost weight. The nurse was unapproachable, the management wasn't supportive. Dad had suffered a stroke and couldn't talk, walk or do anything for himself. He was put in front of a TV every day with
no stimulation. He ended up in hospital with Aspiration Pneumonia which according to the hospital was caused by him being rushed or not sat up during his meals. He should've also been prescribed anti-seizure meds but wasn't so went on to have seizures. He died at the home. It was only then when we felt the nurse's support. I have since found out the nurse was under investigation from the CQC for bullying of the staff, residents and relatives. I was shocked to hear the nurse had been allowed to work her notice during this time. I would like to say that the majority of the carers were excellent and the new office manager was also excellent. Please note my review is based on the time my dad was at the home.

Reply from Anna Whitehouse, Home Manager at Conifers Nursing Home

We apologise that we did not meet your requirements at the time. However, since I have been in post, I am working to ensure we have a skilled and organised team.


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Review of

The Heathers

from Deborah B (Daughter of Resident) published on 28 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum arrived at The Heathers still very poorly after several stays in hospital in the previous 6 months. Her experiences prior to this had been stressful but from the moment we arrived I felt we had her in the right place. Everyone welcomed us with smiles, and they were clearly a caring and dedicated
team. Everyone of the staff were there to help and all of them provided an outstanding service. On the day my mum passed away I was overwhelmed by the care and respect of the team. They are truly a special bunch of people and deserve a high level of praise. There were so many people involved with my mum but from Management team to the Cook every one of them worked so hard and made sure that they met my mum's needs. The Heathers is a very special place, run by very special people helping families to achieve the very best of care for their loved ones. I cannot thank them enough!

Reply from Helen Cain, Office Manager at The Heathers

Thank you for your lovely review and kind words. It was a pleasure to care for your Mom and we are pleased to know that you felt supported by our staff, throughout your Mom's stay with us.


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Review of

The Old Vicarage Nursing Home

from K P (Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for a couple of weeks. The staff are very kind and help me. The home is beautiful and very clean. I am happy here.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words. I am pleased that you are happy with the care you are receiving. Kind regards.


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Review of

The Old Vicarage Nursing Home

from John M (Son of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all the staff and the home.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words. I will share them with the wider team. Kind regards.


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Review of

The Old Vicarage Nursing Home

from Violet F (Daughter of Resident) published on 3 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam went to The Old Vicarage in her final week of her life. I’m a gypsy who lived in Goldenhill all my life our family came night and day to be with my mam in her final days. I stayed with my mam the staff went above and beyond nothing was too much trouble for them. I could not possibly thank the
staff enough, the home had a beautiful homely feeling to it. All staff deserve medals for being so kind to everyone who came through their door. Best care home I've ever been in, beautiful friendly staff they couldn't do enough for all my family to help us deal with the loss of my mam. I will be going in this week thank you all so very much. Best of the best.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words they are much appreciated. Kind regards.


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Review of

The Heathers

from D P (Granddaughter of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy my nanna is in this care home considering the friendly and caring staff, open to any of your requests and happy to help. The room is good and although my nan doesn't use them the lounges are nice!

Reply from Tracey Burke, Home Manager at The Heathers

Thankyou for your lovely review, I will share your comments with the staff team.


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Review of

Conifers Nursing Home

from A P (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Having had several conversations with different management it still appears that communication between staff is being, or should I say ignored. The food is a concern, both the quality of meat, but more worryingly meals served cold, more often than not. Within the resident's room folder, there is a copy
of set menus over a 4-week period, it reads okay, reality is far different.
The recent rating by CQC is in my opinion correct. Several improvements have been made but nothing is consistent. Lots of basic training needs revisiting frequently, reviewing the practice by management. On the positive the majority of staff are cheerful and do respect the residents.

Reply from Amy Haughton, Office Manager at Conifers Nursing Home

Thank you for your time and for leaving us a review, I'm very sorry about your experience. I have passed your concerns onto the management team and if you would like to come and discuss with senior management further please do. Kind Regards Amy


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Review of

Conifers Nursing Home

from Michelle A (Daughter-in-law of Resident) published on 5 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely cannot fault the care and empathy given to my father-in-law and ourselves. It was a very short stay; however, he was so well looked after by the staff members and nothing was too much to them. Would recommend it to everyone. It is the staff that make the home so very welcoming and who actively
go above and beyond for the patients as some are not easy to deal with.

Reply from Amy Haughton, Office Manager at Conifers Nursing Home

Thank you for your kind review. We will pass your kind words on to the staff. Kind regards.


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Review of

The Heathers

from A H (Daughter of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been in the Heathers since October 2023. They have now sadly passed away within a short time of each other. Whilst we are grieving we are also immensely thankful that their last stages of life were spent at The Heathers. Each and every member of staff has shown such respect and
love for our parents. Words cannot do justice to the kindness that has been shown to them. The Heathers is a shining example of how a home should be run.

Reply from Tracey Burke, Home Manager at The Heathers

Thank you for your lovely comments which I will share with our Staff Team. It was a pleasure to care for your parents and also to get to know you and your family.


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