Central England Healthcare in Warwickshire | 2 Care Homes

Review of
The Haven Nursing Home
from M G (Son of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

The staff, carers and nurses all made mom's stay as comfortable and pain free as possible. Thank you all. They kept us updated all the time. We found the care home clean and all staff friendly. Thank you again.

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Review of
The Haven Nursing Home
from Cathy W (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

We were so lucky to have been granted this place for our 94-year-old mother to be cared for until her last day. This is a nursing home that really cares. From the first day admitted she was made welcome and her one-to-one carer was a blessing. She made her feel safe, fed her, clothed her, washed and

trusted in her. The whole team were great - nothing too much trouble, attentive and always a carer or nurse at hand. The place is kept clean and tidy and always a variety of food is available. Lots of care provided to make sure Mum was comfortable, safe and checked on frequently. Absolutely a 5-star rating.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you so much for your kind words. I will pass this on to the team.

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Review of
Eversleigh Nursing Home
from A W (Wife of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Eversleigh House needs to be refurbished to bring up to date and that is planned to start soon. Don't let that put you off, the kind and efficient and loving care that my husband and I have received is so much more valuable than paint and carpet. The home has a lovely family feel, is always well staffed

and the carers and nurses are all wonderful. There is love and kindness in the air and this makes things easier.

Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing Home

Thank you for your lovely review which I will share with the whole team. At Eversleigh Nursing Home we take pride in supporting residents and their families. We are also looking forward to the refurbishment starting.

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Review of
Eversleigh Nursing Home
from J B (Son of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

We are very happy with Eversleigh Care Home. From a visitor's perspective, the free parking is ideal and the security is very good. The staff are very attentive and friendly, always willing to explain and listen to a resident/visitor's needs. The food is always on-time and tasty and the two large rooms

on the ground floor (lounge and dining room) are ideal for the residents. The whole place is very welcoming and warm, with lots of activities taking place throughout the year. Thank you to all at Eversleigh!

Reply from Paul O Grady, Operations Director at Eversleigh Nursing Home

Thank you so much for your wonderful review. we are always delighted when we can meet the needs of the people who stay with us. I will pass on your kind review to the team.

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Review of
Eversleigh Nursing Home
from Jan R (Son of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

The staff all went the extra mile nothing was goo great or small to deal with. Not just my father all the residents were treated life family members. Your care home is built on the great staff you have and I cannot them rate too highly.

Reply from Paul O Grady, Operations Director at Eversleigh Nursing Home

Thank you so much for the wonderful review of our home and service which I will share with the family. We strive to always offer the best service and high standards of care and it gives us great pleasure when we find that we have met the needs of our residents and their families.

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Review of
The Haven Nursing Home
from Louise W (Partner of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience

The staff were brilliant with my partner, meeting every need with compassion and professionalism. Nothing was too much trouble - they were always available, offering help at every turn. From the start, it was clear the team was dedicated not only to my partner but also to supporting the whole family.

Their kindness and attention made a difficult time easier to bear. I'm incredibly grateful for their care and would highly recommend The Haven Nursing Home, Coventry.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you so much for your kind words, I will pass it onto the team.

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Review of
The Haven Nursing Home
from P K (Son of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

Mum has been a resident of Haven care home for over 12 months. On her arrival at the home, we were all made very welcome and Mum settled in very well. The family have been kept up to date with Mum's health issues and welfare.
The care team go the extra mile to make Mum comfortable and show genuine

affection for her. The whole place is kept clean and tidy with recent refurbishment to much of the home. I'm very happy with Mum's environment and the care she receives. The management team also do a great job.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Many thanks for taking the time to leave this review, it will help other families. I will pass on the comments to the team.

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Review of
The Haven Nursing Home
from M O (Niece of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

All the staff are helpful and pleasant. My Aunties needs are really looked after. It is lovely and clean. Her clothes are looked after well. The staff are helpful to me and always happy to listen. The staff have done all they can to help my Aunty.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you for this review, I will pass on your comments to the team.

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Review of
The Haven Nursing Home
from Colin D (Son of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

My mum, who is 92, is very happy in this home. The staff are very very good, going beyond their brief to make life happy and meaningful for the residents. My mother loves the food and the various and regular entertainment that the home provides. I would recommend this home unreservedly for anyone considering

a placement.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you for this review I will pass on your comments to the team, the activity team and the chef.

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Review of
Eversleigh Nursing Home
from Tim H (Son of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience

We were advised that we would be offered 3 places under the CHC scheme for my father, then in the Myton Hospice. Eversleigh was the first place we were offered, late in the afternoon. I rang first thing in the morning, arranged to call straight in, and felt immediately very comfortable when greeted

at the door by very happy, smiling and welcoming staff. Having then met their incredibly efficient team we had no hesitation in confirming that we wished to take the place that was being offered. There seemed absolutely no point in waiting for two more offers - I seriously felt we could not do better for my father. Within an hour the transfer from the Hospice had all been arranged. It took him just 24 hours to feel settled in, and without doubt, their support has given him a new “lease of life”. Thank you to his care team and colleagues.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing Home

Thank you so much for your kind words. We are pleased you are happy with Eversleigh Nursing Home as a placement for your father. We will continue to make your dad's stay as smooth as possible.

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Review of
Eversleigh Nursing Home
from Simon L (Son of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

We have just placed my father in the care of Eversleigh Nursing Home, what a find! Without any experience of the care system, we were put under tremendous to find a nursing home close to where we live with just 6 days to find a self-funded home, thank you Northampton ICB. I guess we aren't alone in

this situation. We viewed 3 local homes on Thursday, we were greeted so well at Eversleigh by the admin team, shown around and discussed all the cost implications. We went back on Friday morning, unannounced, and greeted so well again, that we decided that Eversleigh was the place for my father. By Friday 4.45 pm, the team had arranged ambulance transport for the Monday morning, no other agency would assist us. Dad has been in Eversleigh's care for a week now, he is well cared for, he is bed-bound and in quite a state. What a difference a week makes, he is now so alert, communicative and almost his old self. I do put this down to the Eversleigh team, for providing excellent care and attention.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing Home

Thank you for your kind words, we are delighted that you are happy with the care your Father is being provided. Your kind words have been passed on to our staff.

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Review of
Eversleigh Nursing Home
from Faye W (Niece of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

Exceptional care has been taken of my aunt from day one. Nothing has been too much trouble for either the staff or the management and at a very difficult time for our family, we feel we are in safe and professional hands. My aunt was made comfortable from day one and there has been an emphasis on ensuring

she has the best care. Both myself and my aunt are delighted with her care plan and happy with her new home.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing Home

We are pleased to hear that both you and your aunt are happy with the care that is being provided. We will ensure we keep on providing the best for your loved one.

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Review of
Eversleigh Nursing Home
from Ian H (Husband of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

My wife was admitted due to advanced Alzheimer’s which proved too difficult to deal with in our home environment. Eversleigh has looked after all her needs and with their help and professionalism she is now stable and settled into the new environment. The staff are warm and friendly and have responded

to my every request. At this difficult time for both my wife and myself, I have found confidence in the home which supports her needs fully. Thank you for all you have done.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing Home

Thank you for your kind words. We are pleased to hear that our care and support has been sufficient. I will pass this on to the team.

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Review of
The Haven Nursing Home
from R G (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother was a resident for only a short while before her death. I cannot fault the care and attention given both to her and the family. As her health declined they anticipated her needs and the attention to detail was second to none. This is evidently a reflection of good leadership and management.

I have not rated the activities section this was not relevant.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you for your kind words, I will pass this on to the team. It was a privilege to look after your mum.

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Review of
The Haven Nursing Home
from Helen C (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

It is not an easy decision to place a loved one into a care home - but you can rest assured that The Haven is a lovely place to be when 'home' is no longer a safe place. As a relative, this is what you need to know and feel, to do the best in a given situation is all anyone can do.
My Mum was a resident

at The Haven - she moved from Residential Care in July 2022 because she needed Nursing / Dementia care.
During the last 18 months or so she has been very well looked after, the quality of food, cleanliness, and nursing care have been excellent. Regular phone calls came from the staff to check if we were happy.
Dementia residents can be 'difficult' to manage - but I always saw respect and understanding from all the staff I dealt with, and the environment was calm and supportive...
The staff are all very kind, they have time for people and show genuine compassion.
My mum passed away peacefully this week.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Many thanks for your kind words, it was our pleasure to look after your Mum.

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Review of
Eversleigh Nursing Home
from Trish T (Daughter of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience

The home keeps me well-informed about Mum. They are always helpful and very friendly. I am happy that Mum is well cared for and they deal with the difficulties of communicating with her really well. They make her feel special.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing Home

Thank you for your lovely review. I will ensure this is passed onto our staff at Eversleigh Nursing Home. We thrive to make our resident happy and feel cared for.

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Review of
The Haven Nursing Home
from Sara H (Daughter of Resident) published on 28 July 2023

Submitted via Website • Report

Overall Experience

Mum was only a resident for a few weeks but in that time she made friends with other residents, had an afternoon tea, sang to records, played bingo, had her hair cut, nails painted and had normality to her life in a homely environment.
The staff welcomed Mum and showed genuine care and compassion,

they treated her with respect and dignity at a time when she was frightened, vulnerable and needed to feel safe and cared for.
Mum's final days were peaceful and I was able to spend precious time with her with the staff looked after me as well as Mum, provided me with tea-making equipment, meals and hugs.
Thank you for everybody for their care, support and kindness.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

It was a pleasure to look after your mum and I'm glad that she enjoyed herself and was happy here. I'm so pleased that you were able to spend time with your mum at the end of her life and will pass on your thanks to the team.

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Review of
The Haven Nursing Home
from Charlotte C (Daughter of Resident) published on 24 April 2023

Submitted via Website • Report

Overall Experience

As a family, asking a care home to look after a relative is an emotional process. Ensuring care is given in a dignified and respectful way with compassion is what we wanted. The staff who cared for our father were so kind, caring and full of life. They very quickly got to know him and his needs. The

care he received was dignified, respectful and compassionate. The end of life care was quietly beautiful, as a family we were so well cared for and supported, allowing us to be with our father, to be joined by a priest and parish sisters ensuring a prayerful end to his life. The care given was bespoke to his needs and his wishes. Thank -you to everyone who plays a part in running the home and offering care which is so finely tuned to the needs of individuals. Thank you for the 24-hour cups of tea, the reclining chair and the basket of toiletries which let us stay close by at the end. Thank- you for the knitted flower on the door that let people know precious final moments were being shared.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you so much for taking the time to write this review under such emotional circumstances. It was our privilege to be able to care for your dad and to meet you all. I hope your words will bring comfort to others who are faced with a similar situation. I will pass on your thanks to the entire team.

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Review of
The Haven Nursing Home
from Beverley W (Sister-in-law of Resident) published on 22 March 2023

Submitted via Postal Card • Report

Overall Experience

I have no worries of care for my sister-in-law while she has resided in The Haven Nursing Home. The care and cleanliness of the home have always been spot-on. Also when my sister-in-law ate normally, the food was good but for quite a while has had it pureed.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Thank you for completing the review, I will pass on your thanks to the team.

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Review of
The Haven Nursing Home
from Mark W (Son of Resident) published on 17 January 2023

Submitted via Postal Card • Report

Overall Experience

My dad was a resident at The Haven Nursing Home for just under two years. Dad entered the home during the lockdown of Covid in 2021. The manager at the home was so supportive during a difficult time for the family. This was even on top of extra Covid pressures they had to deal with. All the staff at

The Haven are compassionate and always greet you with a smile! Truly fantastic people and Dad was looked after so well. We will be forever grateful.

Reply from Louise Jacox, Home Manager at The Haven Nursing Home

Many thanks for the review, it was a privilege to look after your dad. I will pass on your kind words to the team.

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Care Homes Owned by Central England Healthcare in Warwickshire

Central England Healthcare Locations in Warwickshire (2)

Central England Healthcare Reviews in Warwickshire (99)

The Haven Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

The Haven Nursing Home

The Haven Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

The Haven Nursing Home

The Haven Nursing Home

The Haven Nursing Home

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