How many Care Homes does Ideal Carehomes Ltd own?

Ideal Carehomes Ltd own 5 Care Homes.

Which Ideal Carehomes Ltd Care Homes have the highest review score?

Thorn Springs , Blakelands Lodge & Elworth Grange have the highest review score.

Ideal Carehomes Ltd | 5 Care Homes

Review of
Blakelands Lodge
from S G (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

My father spent 4 weeks in the home for respite care. I was away during this time but other family members expressed how well he settled with his partner and delighted with the care he received over this period.

Reply from HC-One Limited, Administrator at Blakelands Lodge

We'd like to extend our thanks for your kind words following your father's short care break with us at Blakelands Lodge care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

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Review of
Thorn Springs
from P C (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at this care home for 2 years now. On all my visits - regularly daily mostly - there is always a smile awaiting as you enter the home. The care is exceptional and the facilities are second to none. I have recommended this to friends and acquaintances and have helped a couple

who decided to opt for Thorn Springs, given my experience at the home, who decided on the home for their loved ones.

Reply from HC-One Limited, Administrator at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Blakelands Lodge
from Stephen T (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

We looked at a number of Residential homes for mum and were so pleased that we chose Blakelands. Staff amazing, helpful and caring. Facilities second to none. Mum was difficult when we first had to take her but the staff helped to settle her in and she had a wonderful time. She enjoyed the quiz and

going out to the pub, as well as the animals and reptiles that were brought in. She enjoyed wine with her Dinner and made new friends. Cannot praise Blakelands high enough. Ultimate reference is that I have told my kids that when I need to go into a Residential Care Home I want to go here.

Reply from HC-One Limited, Administrator at Blakelands Lodge

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your Mum receives at Blakelands Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Launton Grange
from Emma F (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My mum was a resident at Launton Grange for 2 and a half years. During this time, she received some wonderful care but also care below standard with a high turnover of care staff and management. The facilities are good but some, such as the gardens, are poorly maintained. Activities varied. They have

a fantastic programme of musicians who come in, but otherwise, it was a bit hit or miss, again suffering from staff turnover. What really lets Launton Grange down, however, is its communication. Despite only being able to cope with low-dependency care needs, we were not kept informed of my mum's changing care needs and the need to seek greater nursing care elsewhere, even though the decline in her health was steady over a long period. Instead, she was left to languish in the hospital for weeks before being informed she could not return and we would have to find an alternative home at the 11th hour. Luckily for us, it led us to a truly wonderful care home, but the situation was needlessly upsetting and distressing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry your experience was not always as expected. Since, this time, the team has worked hard to make improvements around communication to ensure our families are kept up to date. Additionally, we have also introduced new activities to our programme and for our residents' enjoyment, the home has carried out extra work on the gardens. The home's manager operates on an open-door policy and would be happy to meet to discuss the improvements made.

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Review of
Blakelands Lodge
from Denise P (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum put on weight and started using her walker during her 'holiday' (respite care) at Blakelands Lodge. Blakelands was more like a luxury hotel rather than a care home and my siblings and I would have been delighted if she had wanted to stay permanently. The staff were caring and wonderful with her;

hoping she will be back!

Reply from HC-One Limited, Administrator at Blakelands Lodge

We'd like to extend our thanks for your kind words following your Mums short care break with us at Blakelands Lodge care home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

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Review of
Launton Grange
from G M (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

I am really impressed by all of the staff who helped Dad to settle in at Launton Grange. They listened to his requests and needs and very patiently dealt with them. The staff constantly encourages residents to take part or maybe just listen to the entertainment they provide on a regular basis.

Reply from Clare Sheehan, Careline Advisor at Launton Grange

Thank you for sharing such positive feedback about our home. At Launton Grange care home, kindness is at the heart of everything we do, and we are so pleased to hear your Dad is happy and settled here. Kind words like these are a testament to the hard work of our colleagues, so we really appreciate you taking the time to share your experience.

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Review of
Launton Grange
from D T (Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience

I have been here for over two years - I enjoy being here - safe and well cared for. Wish we were kept up to date with day to day goings on!

Reply from Clare Sheehan, Careline Advisor at Launton Grange

Thank you for taking the time complete a review. We are delighted you are enjoying your stay with us and that you feel safe and well cared for. We always appreciate feedback as this helps us to improve our service where required. Alongside our current resident of the day review, monthly residents' meetings and newsletters, we have also introduced a relatives information board. Our home manager is happy to meet with you if you would like to discuss this matter further.

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Review of
Launton Grange
from Moira B (Daughter of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother came to Launton Grange for respite care and due to her declining health, my family and I decided she should stay.
The staff are very caring and my mother has been treated well and has adapted well to her new surroundings.
She celebrated her 99th birthday last November and Launton Grange

made the day very special for her, including a beautiful cake.
Many thanks to all the staff for their ongoing hard work.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Launton Grange
from M B (Daughter of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

Since my mother has been a resident of Launton Grange, she has been very well looked after. Dementia has regretfully made it necessary for her to have full-time support and despite her extreme reluctance to be in residential care which she has made obvious. The staff have been exceptionally kind and

patient to both my mother and myself.
I would definitely recommend Launton Grange to any future resident.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Launton Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments

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Review of
Thorn Springs
from Simon G (Son of Resident) published on 7 January 2025

Submitted via Website • Report

Overall Experience

The home continue to provide top quality care for my father. Throughout his stay he has had superb support from the staff who really seem to want to go above and beyond to make their residents and the families visiting feel it's their home. The focus on care and quick resolution of any issues is first

class. They also seem to be able to give everyone some attention no matter how awkward some characters of this age / mental capacity can be! I for one have been so impressed and so grateful that we chose this lovely home for my father's final hurrah! My heartfelt thanks for all the support over a difficult period of emotional roller coasters for all involved.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them. Thank you, once again for your kind words.

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Review of
Thorn Springs
from Linda B (Daughter-in-law of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience

Cannot find one bad word to say about this care home from every single member of staff they are wonderful. The activities include, visiting garden centres, coffee shops, general shopping at the local shops. The activity staff bring a range of singers, choirs and bands. Evening activities have included

Mecca hosting bingo for the residents and their families. Many creative activities daily.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise, they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Thorn Springs
from L B (Daughter of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

Thorn Springs Care home is amazing. My mum has been living there now for almost a year and loves it. The staff are so kind and very thoughtful and always on hand to help the residence. Mum loves the entertainment and having people around her to interact with. We love visiting her and her friends and

are made to feel like part of a big family.
I strongly believe that Thorn Springs has changed my mums life for the better.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise, they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Launton Grange
from Tracey W (Daughter-in-law of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been at Launton for over two years and is very happy there.
The management and care team have built a fantastic relationship with her and she feels very happy and well looked after. We travel for long periods and can happily leave her in the team's care safe in the knowledge that

she is well looked after whilst we are away.
The chef and her kitchen team are creating excellent food and my mother-in-law enjoys both her lunchtimes in the dining room and meals in her room when she's feeling less social.
We are very happy we chose Launton Grange to provide a safe and happy environment for my mother-in-law's long term care.

Reply from Clare Sheehan, Careline Advisor at Launton Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Thorn Springs
from S B (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

I was concerned when my very private, fiercely independent mother decided she needed to move into an assisted living home. Luckily she chose Thorn Springs where she was allowed the freedom to be herself and where she feels supported and at home, all due to the amazing, kind and professional staff. Thank

you Team Thorn Springs, you have a lovely home.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

Thank you for sharing such positive feedback about our home. At Thorn Springs, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of
Thorn Springs
from Isabel L (Niece of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

Thorn Springs is a lovely home. My auntie is living there and she is so comfortable there as she is well looked after. The staff are brilliant and the home is nice and clean. It's so nice to see the people that live there are content.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Thorn Springs
from S L (Daughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

My mum moved into Thorn Springs in September after being given a diagnosis of Altziemers and I am so pleased we found this home for her. The staff and carers really go above and beyond and nothing is too much for them. The home is very modern, clean, and has so many activities laid on for the residents

and the food provided is plentiful and tasty. There is always plenty to occupy my mum within the home if needed and if she just wants to chill in her room that's ok too. I highly recommend Thorn Springs and can see a noticeable change in my mum's mood and well-being since she has moved into Thorn Springs.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Thorn Springs
from Gillian B (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

I live abroad so I cannot visit very often and it is important that I can be confident of the care given to my mother at Thorn Springs. They have not let us down.
Whenever I visit I am impressed by the happy atmosphere and the friendliness and efficiency of the staff. The day rooms are attractive and

there is always something planned to stimulate the residents. It is a shame that there is not more outdoor space but they often venture out to the local café and beyond.
The rooms are clean, attractive and well-equipped but a little small.
Mother can be difficult sometimes, but the staff take it in their stride with great patience. There is good medical follow-up with a GP visiting regularly and they can arrange for eye and hearing tests.
The staff communicate well with relatives and are always ready to listen and answer questions.
The food is good and plentiful, with a choice of dishes. Hot drinks and cake are always available for all, not to mention the delicious milkshakes.

Reply from Clare Sheehan, Careline Advisor at Thorn Springs

Thank you for sharing such positive feedback about our home. At Thorn Springs, kindness is at the heart of everything we do and are so pleased to hear your Mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of
Handley House
from J H (Son of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience

Very pleased that staff at Handley House know our parent, and their needs. The staff are attentive and react well to feedback or suggestions, based on my experience of our parent. Whilst there is currently a transfer between roles due to staff changes, activities are arranged every day morning and afternoon.

Perhaps greater encouragement could be given to service users to take part, and a little more variety in activities too. Generally though the activities meet the needs of the service users, and our parent enjoys the trips out that are arranged. Whilst some of the service users have challenging needs to manage, overall, staff ensure that all service users are respected and included, regardless of their situation. It would be great if the garden area, and especially the area around the main reception, were given a little 'love' - plants are there but not maintained.

Reply from Clare Sheehan, Careline Advisor at Handley House

Thank you for your lovely feedback and positive experience regarding Handley House. Regarding activities this is something we are always striving to improve on, activities are reviewed regularly in the home and resident and relative feedback and input is always listened to. With regards to the garden please be assured this is in hand, and arrangements are being made so this can be addressed. As you know we take a lot of pride in our gardens, and we are proud of how lovely they are, and all the work we did with residents, relatives, and the local community to make them a beautiful area within the grounds of the home.

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Review of
Handley House
from Alison M (Daughter of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

My father moved into Handley House in August 2023. I was told my father would be on a floor where people were getting forgetful! My father did not have dementia.
To start with he had friends but over the last six months, this floor was filled with more and more dementia patients and a lady shouting,

'HELP ME!', night and day.
I cannot fault your staff or management (at the home) but for £1558 per week, my father was left in misery. I have moved him to a better care home.

Reply from Clare Sheehan, Careline Advisor at Handley House

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your Father's experience did not meet your expectations. While we are pleased that you found our staff, management and facilities to be of a high standard, we sincerely regret that the environment on the floor was not suitable for your Father. We strive to ensure that every resident feels comfortable and supported, and we are sorry to hear that this was not the case. We take all feedback seriously and will review our placement and floor arrangements to ensure that resident's individual needs are better met in the future. Should you wish to discuss this further or provide additional details please can you contact us directly. We value your input and would like to address any concerns fully. Thank you again for your honest review, and we wish your Father all the best in his new care home.

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Review of
Elworth Grange
from Eric R (Respite Resident) assisted by family/friend published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

The caring team were great, always there to make sure I had everything I needed. My room was lovely. The food was good and I enjoyed meeting the therapy dogs. I enjoyed the entertainment and activities. Elworth Grange is a happy homely place. Thank you for your care and support during my respite stay.

Reply from Clare Sheehan, Careline Advisor at Elworth Grange

We'd like to extend our thanks for your kind words following your short care break with us at Elworth Grange Care Home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you.

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Care Homes Owned by Ideal Carehomes Ltd

Ideal Carehomes Ltd Locations (5)

Ideal Carehomes Ltd Reviews (271)

Blakelands Lodge

Thorn Springs

Blakelands Lodge

Launton Grange

Blakelands Lodge

Launton Grange

Launton Grange

Launton Grange

Launton Grange

Thorn Springs

Thorn Springs

Thorn Springs

Launton Grange

Thorn Springs

Thorn Springs

Thorn Springs

Thorn Springs

Handley House

Handley House

Elworth Grange

Awards / Recognitions (11)

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Frequently Asked Questions about Ideal Carehomes Ltd

How many Care Homes does Ideal Carehomes Ltd own?

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