Signature Senior Lifestyle Ltd in Buckinghamshire | 1 Care Home

Review of
Signature at Farnham Common
from S C (Granddaughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience

I recently visited a family member in Signature Farnham Common and couldn't have been more blown away by the place. From the care offered to the staff, it's amazing. A warm and welcoming environment throughout the home. The cleanliness is to such a high standard and the smell throughout the home is

just wonderful.

Reply from Wendy Healy, Home Manager at Signature at Farnham Common

We are thrilled with your positive review and Thank you for taking the time to share your experience of Signature at Farnham Common. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in delivering the highest quality care and facilities to our residents and visitors. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from J C (Grandson of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience

I have recently visited a family member in Signature Farnham Common and I can not express how happy he is there. It's so nice to see him surrounded by staff who genuinely care for his well-being. He has built many caring relationships within the home with other residents and it's so nice to see, it

has a real family-like atmosphere. The facilities are amazing offering him plenty to get up to in a day.
Thank you for genuinely caring for my loved one.

Reply from Wendy Healy, Home Manager at Signature at Farnham Common

Here at Signature at Farnham Common, we are passionate about providing the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; which we will proudly share with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Rhian C (Granddaughter of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

Beautiful home with amazing care team, you are always welcomed with a smile and it's lovely to see my grandma making friends and enjoying life again. We looked at many homes in the area and from the moment we walked in, we knew this was going to be the best one for her.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

Here at Signature at Farnham Common, we endeavor to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from M G (Great-granddaughter of Resident) published on 12 November 2024

Submitted via Website • Report

Overall Experience

Entrusting a care home for my great-grandmother was a big decision for us as a family, we all wanted the best for her.
I am so pleased to see Signature at Farnham Common has become a place of comfort, safety and joy for Granny.
The team are all kind and caring, the environment is always so clean

and welcoming and makes visiting Granny a pleasure.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

The team here at Signature at Farnham Common would first like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from A R (Daughter of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been at Signature Farnham Common for nearly a year now. I can say that we are so pleased with how they are helping us to look after her. The staff are splendid, from the receptionist to the nurse team and managers. When we have identified any concerns they have been remedied immediately.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

The team here at Signature at Farnham Common would first like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from M N (Son of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience

The place looks and feels much more like a high quality hotel than a care home. I couldn't wish for nicer surroundings for my mother. All of the staff (including front desk & waitresses) plus the residents are extremely kind and friendly and the level of care has so far exceeded my expectations. Everyone

seems to go the extra mile. The assessment process was quick and painless, as was moving in and they have immediately taken over all medications and registration with the local GP
In particular the Client Liaison Manager and a particular lady from the nursing staff are incredibly supportive and caring.
The combination of the premises itself and the welcoming staff make it a very nice place for my mother to live and for family and friends to visit.
Most importantly my mum couldn't be happier.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

We are thrilled with your positive experience and glad your mum has settled in so well to Signature at Farnham Common. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from G G (Next of Kin) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience

My father has been a resident since March 2024. During that time he has had several spells in hospital. He thoroughly enjoys being a president. His room is clean, tidy and well-equipped. He takes part in organised activities and enjoys the facilities on the ground floor. The food is excellent and the

menu is well-varied. The level of care he receives is excellent and he has a good rapport with carers, staff and management. One negative, it can sometimes take too long for carers to attend to my dad once he activates his alarm.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

We are thrilled with your positive experience and glad your dad has settled in so well to Signature at Farnham Common. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Penny H (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

When paying the high cost of a luxury care home, you expect near-perfection. Things go wrong, of course, but you expect them to be sorted out efficiently when identified. In my experience, this is not always the case, but happily, at Signature at Farnham Common, it is. The management team is fantastic,

the carers are worthy of the name, and every member of staff, without exception, is friendly and goes out of their way to make the residents and families happy. They dealt quietly and calmly with all Mum's needs, leaving us without worry.
If they had suites, rather than studios, Mum would have moved in sooner. But her 5 months there were very happy, and she put on some much-needed weight due to the great food, not to mention her daily glass of wine!
In the end, the staff respected her wishes not to go to hospital and made sure she was comfortable, pain-free, and surrounded with love. They looked after us so well too and made an emotional and difficult time as easy as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from J C (Daughter-in-law of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

Our family has seen the change in Mum since she joined Signature. Incredible care, food and facilities. She is always involved in one of the many activities. Fantastic.

Reply from Sandeep Gourlay, Reviews Team at Signature at Farnham Common

The team here at Signature at Farnham Common would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from G C (Son of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

Since living in Signature my Mum has had a new lease of life and has thoroughly engaged in the fabulous activities the staff put on. The care is more than we could imagine, absolutely first class. Thank you to everyone!

Reply from Sandeep Gourlay, Reviews Team at Signature at Farnham Common

Here at Signature at Farnham Common, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Merle F (Friend of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

I've been visiting a friend at Signature since last August and can honestly say I have found every member of staff most pleasant and helpful. I have only seen my friend's room which is small but nice so I don't feel I can give an honest opinion of rooms. The same is true of food, I've never tasted any

so cannot give an honest opinion. I don't know how much it is so have not rated value for money. I love the reception area and the fact that there is a cinema and a pub. It is the best care home I have ever seen.

Reply from Sandeep Gourlay, Reviews Team at Signature at Farnham Common

We are thrilled with your positive experience and glad your friend has settled in so well to Signature at Farnham Common. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Heidi J (Niece of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

Amazing care home. Our family had the privilege of helping my uncle celebrate his 100th birthday yesterday! With a jazz tribute! Just want to say a huge thank you to all the amazing staff you can feel the love and warmth they have in making this place truly fabulous! Thank you so much.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

We are so glad to hear that you enjoyed the 100th Birthday celebration for your uncle. Here at the Signature at Farnham Common we enjoy welcoming friends, family members and the local community to celebrate special occasions. Thank you for taking the time to leave us some feedback, we will share this with everyone involved in making your uncle's birthday special.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Nicky P (Daughter of Resident) published on 19 February 2024

Submitted via Website • Report

Overall Experience

I can’t express how amazing Signature Farnham Common is. It’s a wonderful environment. So much to do if you want to join in. The food is excellent. The staff are superb, my dad has been given so much love and care. I have to say the staff were a pleasure to deal with. One in particular is fantastic.

I feel for the first time in 16 months I can relax. Dad is doing so well. My dad was a little confused when he went in and said this is the best hotel I’ve ever been to! It really does feel like that.

Reply from Sandeep Gourlay, Reviews Team at Signature at Farnham Common

The team here at Signature at Farnham Common would first like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Sally C (Daughter of Resident) published on 10 October 2023

Submitted via Postal Card • Report

Overall Experience

All the staff from reception, cleaners, carers and chefs are super friendly and welcoming. The surroundings are superb - a real home-from-home with wonderful facilities. My mum is so well cared for that I don't have to worry about her but just enjoy seeing her every day. We can sit in the lovely lounge,

garden cafe or bar alone or share time with other residents and carers. I highly recommend it.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

We are thrilled with your positive experience and glad your mother has settled in so well to Signature at Farnham Common. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Chris G (Son-in-law of Resident) published on 31 August 2023

Submitted via Website • Report

Overall Experience

As a son-in-law of longstanding I have been closely involved in my wife's care of her elderly mother. In moving her mother from home care, to the high-order care provided by Signature at Farnham Common, has provided ease of mind for her. She knows that whatever the path going forward, her mother is

in extremely professional and caring hands. This not only provides relief to her but to the whole of her family who care greatly for their grandmother and great-grandmother.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

Thank you for taking the time to share your experience of Signature at Farnham Common. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their family's lives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Liz G (Daughter of Resident) published on 31 August 2023

Submitted via Website • Report

Overall Experience

It has been a true delight to work with all the staff at Signature at Farnham Common. The transition of my 96-year-old mother, from home care to the professional care provided by Farnham Common, has been brilliant.
The overall facilities, attitude, and friendliness of all involved has given me comfort

that my mother has the very best care at this late stage of her life.
I cannot express sufficient thanks.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

Here at Signature at Farnham Common, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from B D (Daughter of Resident) published on 2 August 2023

Submitted via Website • Report

Overall Experience

I do not normally write reviews. However, I needed to let the people at Signature at Farnham Common know how very grateful I am that they are there and my mother is well cared for.
In March 2023 when my mother first walked in she said 'wow'. That sums up my experience everyday at Signature. From the

lovely staff in every department, I hesitate to name the departments for fear of missing one out, everyone has been unfailingly kind and generous with their time and energy with regards to my mother and me.
Hospitality - top notch.
Facilities - top notch.
Activities - amazing.
Carers - I don’t know how they do what they do.
Some are better than others of course, but they all work incredibly hard and incredibly long hours to make each day count for all of the residents. I am most grateful for their engagement with my mother. We are lucky to have found Signature at Farnham Common. It’s a beautiful place, but the people make it. Thank you.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

The team here at Signature at Farnham Common would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home and we are glad to have made a difference to you and your mum. Thank you for trusting us to take care of your mum, she is a pleasure to have as a resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Firdaus A (Respite Resident) published on 12 June 2023

Submitted via Website • Report

Overall Experience

A thank you to Signature at Farnham Common – from 9 May to 21 May.
The numerous persons at Signature made my two-week stay at Signature at Farnham Common comfortable and good for me. It was a pleasant environment and comfortable on all counts. The food was varied and high class. So, the respite care,

without its excellent staff, would be just a lovely building. The whole building was always spotlessly clean and the quality hotel standard. So, its attentive, smart and caring staff makes it whole and complete and merits its five stars. The manager could do more to mingle with the residents rather than leave it to the key conductor. Of particular excellence was one member of staff who was everywhere for me.
Suggestions :
More hand grip bars in the bathroom are more practical. An “L” handgrip bar at the toilet. A more practical commode - a solid chair with an open back is more comfortable and practical. It converts into a stool without a back.
The bed needs to be wider - a 90cm bed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Lesley B (Daughter of Resident) published on 14 March 2023

Submitted via Website • Report

Overall Experience

My 98-year-old mother could no longer live alone, and Signature has provided a home for her that is everything and more we could hope for and more.
She is thriving in her new environment and loves it. This week has included a visit from a pony, an author and wine tasting, among many other activities.

All the staff are exceptional.

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

At Signature at Farnham Common, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team, we strive to achieve a social and comfortable community our residents can call home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Signature at Farnham Common
from Lorraine P (Daughter of Resident) published on 2 March 2023

Submitted via Website • Report

Overall Experience

My mum entered Farnham Common Care Home in December.
The member of staff who we initially spoke to arranging for my mum to reside at the home helped enormously, which enabled her to settle in so quickly. All the staff were so caring and helpful but I would like to say that the staff member who is my

mum's main carer is excellent, and I thank her on behalf of the family for all that she does for my mum. Also, I would like to mention another staff member for all her hard work and kindness she has given to my mum.
Thank you so much, Signature!

Reply from Sandeep Gourlay, CLM at Signature at Farnham Common

Thank you for your kind words. We believe we have a fantastic team here at Signature at Farnham Common and your recognition of this is appreciated by every member of our team. We will be happy to share your kind words with key members involved with your mum's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Signature Senior Lifestyle Ltd in Buckinghamshire

Signature Senior Lifestyle Ltd Locations in Buckinghamshire (1)

Signature Senior Lifestyle Ltd Reviews in Buckinghamshire (28)

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Signature at Farnham Common

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers