Care Homes Owned by Agincare Homes Holdings Ltd

8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Agincare Homes Holdings Ltd
Agincare manages over 20 care homes, nursing homes and retirement villages in Derby, Dorset, East Sussex, Hampshire, Kent, Somerset, Surrey, West Sussex and Wiltshire.

All homes are managed to ensure that the friendly, highly-trained staff have the time and space to deliver affordable, high-quality individual care.

While each of the residential and nursing homes has its own style and facilities, each one offers its residents comfort, security and the support they need.

Agincare Homes Holdings Ltd Locations (32)

 

32 Care Homes owned by Agincare Homes Holdings Ltd

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Edgehill Care Home

Buttermere, Liden, Swindon SN3 6LF 

9.9 70 reviews
"The team and all the experts here are amazing my uncle was looked after so well he was able to return to a semi normal life with care in…"   Read all 70 reviews
Location Type Care Home

Edgehill Care Home in Swindon provides affordable residential, respite and palliative care for people aged 65+ with dementia or serious mental health care needs. The team at Edgehill has a wealth of specialist experience of caring for people with… Read more about Edgehill Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms from £809 / week
St Peter's Park Retirement Village

Church Street, Bexhill-on-Sea TN40 2HF 

9.8 48 reviews
"St Peters Park has provided the most excellent care for my wife over the last 3 years. There is a real sense of kindness towards her and…"   Read all 48 reviews
Location Type Care Home

St Peter’s Park Retirement Village (formerly known as Peterhouse Care and Nursing Home), is a real home-from-home in the East Sussex seaside town of Bexhill. The experienced staff provide high-quality, affordable nursing, residential, dementia, end of… Read more about St Peter's Park Retirement Village

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 57 Rooms from £870 / week
Fulford Care and Nursing Home

East Street, Littlehampton BN17 6AJ 

9.7 59 reviews
"From our first contact three weeks ago to my mother leaving today, the service given by Agincare / Fulford has been excellent. We first…"   Read all 59 reviews
Location Type Care Home

Fulford is a real home-from-home in the vibrant West Sussex seaside town of Littlehampton, providing high-quality 24-hour affordable residential, nursing, palliative, respite and convalescence care. Fulford care for people with: Physical disabilities Limited… Read more about Fulford Care and Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 74 Rooms from £835 / week
Lansdowne Hill Care Home

Wharf Road, Wroughton, Swindon SN4 9LF 

9.7 25 reviews
"Care homes are not all the same. Mum loved living at Lansdowne Hill for almost fifteen years, aside from a couple of years at another care…"   Read all 25 reviews
Location Type Care Home

Lansdowne Hill Care Home is a residential care home set in the beautiful Wiltshire village of Wroughton, four miles south of Swindon. Lansdowne provides affordable residential, dementia, respite and convalescence care. The team at Lansdowne has a… Read more about Lansdowne Hill Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 46 Rooms from £809 / week
Tilford Care & Nursing Home

Grange Road, Tilford, Farnham GU10 2DG 

9.6 50 reviews
"All of my mother's needs are being met very professionally and with care and attention. The staff are exceptional. Very happy - thank y…"   Read all 50 reviews
Location Type Care Home

Tilford Care Home near Farnham in Surrey is a real home for life in a beautiful, tranquil spot, providing high-quality, affordable residential, nursing, respite, palliative and dementia care. Tilford is fully equipped to deal with a range of needs… Read more about Tilford Care & Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 50 Rooms from £905 / week
Chalgrove Care and Nursing Home

5-7 Westminster Road East, Branksome, Poole BH13 6JF 

9.6 57 reviews
"Wonderful and loving care for my mother for more than ten years almost to her 100th birthday. My review is about Edwardian…"   Read all 57 reviews
Location Type Care Home

Chalgrove Care and Nursing Home in Poole provides affordable high-quality residential, nursing, dementia, respite, end-of-life and palliative care for older people. CQC has given Chalgrove a rating of ‘good’ right across the board (January 2018). There… Read more about Chalgrove Care and Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms from £835 / week
Cordelia House Care Home

8 Nashe Close, Hill Park, Fareham PO15 6LT 

9.4 42 reviews
"My uncle has been at Cordelia House Care Home for 7 months now and has settled in well. He gets on well with the friendly staff and enjoys…"   Read all 42 reviews
Location Type Care Home

Cordelia House Care Home (previously known as Farehaven Lodge) is situated in a charming, secluded environment in an acre of mature landscaped grounds in Fareham. The home offers 36 comfortable single bedrooms (mostly en-suite), including three luxury… Read more about Cordelia House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 40 Rooms from £1,050 / week
Cheriton Care Home

10 Weymouth Avenue, Dorchester DT1 2EN 

9.4 35 reviews
"Very caring staff - so welcoming. Look after my father-in-law very well & have a good rapport with him, which as a family is so good to…"   Read all 35 reviews
Location Type Care Home

Cheriton Care Home is a real home-from-home in the heart of Dorset’s county town of Dorchester. Comprising Badbury House and Maumbury House, offering high-quality, affordable residential, respite, reablement and dementia care. Friends and family members… Read more about Cheriton Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 71 Rooms from £879 / week
Foylebank Care Home

Foyle Avenue, Albert Road Estate, Chaddesden, Derby DE21 6TZ 

9.0 31 reviews
"My brother went to the care home for respite after breaking his hip. I have to say all the staff are wonderful and caring, and made my…"   Read all 31 reviews
Location Type Care Home

Foylebank Care Home in Chaddesden, Derby, offers residential care for 35 residents. Residents enjoy a relaxed and homely atmosphere and have access to spacious and comfortable lounge and dining rooms. Before residents arrive at the home, Foylebank… Read more about Foylebank Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 35 Rooms from £809 / week
Rochester Care Home

Robert Bean Care Centre, Pattens Lane, Rochester ME1 2QT 

10 103 reviews
"This was my first visit to see my aunt. The staff were exceptionally friendly and welcoming. My aunt's room was lovely and clean and all…"   Read all 103 reviews
Location Type Care Home

Rochester Care Home has created a relaxed and homely environment for all residents. The building is single-storey and purpose-built with four areas. Each area had 14 bedrooms around a lounge/diner. Residents are welcome to join in activities in any… Read more about Rochester Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 64 Rooms from £809 / week
Bluegrove House

325 Southwark Park Road, Bermondsey, London SE16 2JN 

9.9 70 reviews
"My grandmother has been a resident at Bluegrove since late 2024 and we are extremely happy with the care she is given. All the carers are…"   Read all 70 reviews
Location Type Care Home

Bluegrove House care home in Bermondsey offers compassionate care in a friendly setting. The care home, operated by Agincare, has a team of trained staff to support people with complex conditions including those with dementia. A hairdressing salon,… Read more about Bluegrove House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 48 Rooms from £1,350 / week
Blenheim Care Home

17 Dunbar Road, Talbot Woods, Bournemouth BH3 7AZ 

9.8 55 reviews
"The management and staff are fantastic, I visit most days and see for myself how kind and caring they all are. It's always nice and calm,…"   Read all 55 reviews
Location Type Care Home

Blenheim Care Home, in Dorset, is situated in a scenic wooded area where an experienced care team provide a person-centred service. Blenheim hosts many comfortable communal areas including a large TV lounge with plenty of room for activities. The… Read more about Blenheim Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 31 Rooms from £879 / week
Waterloo Care Home

Ringwood Road, Three Legged Cross, Verwood, Wimborne Minster BH21 6RD 

9.6 40 reviews
"My mum has been here a year now. She gets excellent care. The staff are all amazing, friendly, and helpful. Very approachable. Day trips…"   Read all 40 reviews
Location Type Care Home

Waterloo Care Home is a real home for life near the lovely market town of Wimborne, in Dorset., providing affordable residential, dementia and respite care. Staff have the specialist training and experience to care for people with mixed dementia,… Read more about Waterloo Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 36 Rooms from £809 / week
Gorseway Park Retirement Village

354 Sea Front, Hayling Island PO11 0BA 

9.6 87 reviews
"My dad went to Gorseway Park Nursing home on 23/10/25. From the first day he was made to feel so welcome and every effort was made to…"   Read all 87 reviews
Location Type Care Home

Gorseway Park Retirement Village has beautiful nursing and residential homes, located opposite the beachfront. It is finished and furnished to a high standard offering a homely yet first class spacious environment with plentiful landscaped gardens… Read more about Gorseway Park Retirement Village

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 88 Rooms from £900 / week
Rose Court

253 Lower Road, Rotherhithe, London SE8 5DN 

9.5 69 reviews
"My mother has been a resident for a couple of weeks with a view to this becoming a permanent position. The care given to my mother has been…"   Read all 69 reviews
Location Type Care Home

Rose Court is located in Rotherhithe, London and is run by Agincare. The home is purpose-built and is five minutes walk away from Southwark Park which has landscaped gardens and ornamental lakes. Staff are caring and compassionate with respect… Read more about Rose Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms
Sunnymeade

Helliers Close, Chard TA20 1LJ 

9.5 32 reviews
"I have always found the staff very helpful and friendly. Am always kept advised about my mother and feel relaxed knowing she is being cared…"   Read all 32 reviews
Location Type Care Home

Sunnymeade is a 50-bed care home in Somerset. Care home includes care services to help people with dementia, learning disabilities, mental health issues etc. The care home has a variety of social activities including entertainment, exercise sessions,… Read more about Sunnymeade

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 50 Rooms from £850 / week
Greenhive

50 Brayards Road, Peckham, London SE15 2BQ 

9.5 75 reviews
"I have had no bad experience of kind at the home the staff are friendly not only to the visitors but residents as well. Always greeted with…"   Read all 75 reviews
Location Type Care Home

Greenhive care home in Peckham, operated by Agincare, supports people with complex needs and those with dementia. The care home has a library, games room, hairdressing salon etc. The care home has a quarterly residents’ and families’ forum… Read more about Greenhive

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms
Bosworth

6 Southdown Avenue, Preston, Weymouth DT3 6HR 

9.4 18 reviews
"My mum has been in the care home now for 3 months, and since she has been there has improved in both health & mentality no end. She…"   Read all 18 reviews
Location Type Care Home

Bosworth Care home in Weymouth, provides respectful care and accommodation for elderly people who need support and care. The house has uninterrupted panoramic views across Lodmoor Country Park, Weymouth Bay and the Isle of Portland beyond. The… Read more about Bosworth

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 20 Rooms from £809 / week
Gainsborough Care Home

53 Ulwell Road, Swanage BH19 1LQ 

8.4 48 reviews
"The staff make a real effort with my mum and genuinely seem to know her. They made a big fuss of my mum on her birthday. She loves visits…"   Read all 48 reviews
Location Type Care Home

Gainsborough Care Home offers a home for life in Swanage, providing affordable residential, respite and dementia care. Gainsborough is set in a picturesque Purbeck seaside town, just a stone’s throw from Dorset’s stunning Jurassic Coast. After being… Read more about Gainsborough Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 48 Rooms from £844 / week
Victory Care Home

Nelson Terrace, Chatham ME5 7JZ 

9.3 68 reviews
"(Well done to all the staff for their compassion.) My Mum has been in care since Jan 24. She can be challenging at times and was unhappy…"   Read all 68 reviews
Location Type Care Home

Victory Care Home provides affordable high-quality residential care for older people with dementia, sensory and physical impairment, including end-of-life and palliative care. CQC has given Victory a rating of ‘good’ right across the board (April… Read more about Victory Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 61 Rooms from £1,100 / week
Tower Bridge Care Home

1 Aberdour Street, London SE1 4SH 

9.3 125 reviews
"My brother was admitted to Tower Bridge Care Home for continued Palliative Care from the hospital. From the time he was admitted to his…"   Read all 125 reviews
Location Type Care Home

Tower Bridge Care Home provides people with a caring, friendly, home. Trained staff care for people with dignity and respect at all times. A variety of activities are available for residents to participate that suit their interests.… Read more about Tower Bridge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 122 Rooms from £1,200 / week
Nightingale Care and Nursing Home

234 Caxton Street, Sunny Hill, Derby DE23 1RJ 

8.2 5 reviews
"I went to view Nightingdale in April 2024. and I was impressed with the condition of building and how friendly the staff were. My dads care…"   Read all 5 reviews
Location Type Care Home

Nightingale Care and Nursing Home in Derby offers residential, nursing, palliative and end of life care for older people with dementia. The care home does not have set visiting times. Residents can express their needs and wishes not just in relation… Read more about Nightingale Care and Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 59 Rooms from £650 / week
Critchill Court

Lynwood Close, Frome BA11 4DP 

9.1 44 reviews
"Choosing a carehome is a sad but significant moment and getting it right is important, after a few weeks I'm sure I did get it right. My…"   Read all 44 reviews
Location Type Care Home

Critchill Court is a purpose-built residential home in Frome. All of the bedrooms at the home have ground floor access to the garden and courtyard. Residents are encouraged to personalise their bedrooms and receive care that is tailored to their… Read more about Critchill Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 46 Rooms from £850 / week
Admiralty Care Home

Drewery Drive, Wigmore, Rainham, Gillingham ME8 0NX 

8.0 25 reviews
"My dad came to care home last year and is in there now and it's a lovely care home and the people working there are amazing and friendly…"   Read all 25 reviews
Location Type Care Home

Admiralty Care Home, based in Gillingham, Kent, offers people a welcoming home. Trained staff give people the care they require with dignity and respect. Offering delicious home cooked meals and catering to special dietary needs, the care home… Read more about Admiralty Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 50 Rooms from £1,100 / week
Regency Care Home

Queensferry Gardens, Shelton Lock, Derby DE24 9JR 

8.4 12 reviews
"Excellent - always a cup of tea or coffee when you visit. Mum is happy and kept clean. Staff very helpful.…"   Read all 12 reviews
Location Type Care Home

Queensferry Court provides affordable residential care and nursing care for up to 56 residents in Allenton, near Derby. The home has a relaxed and homely feel with spacious and comfortable lounge and dining rooms, with plenty of space for activities,… Read more about Regency Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 56 Rooms
Naseby Care Home

8 Avenue Road, Christchurch BH23 2BY 

8.1 13 reviews
"Mum has been a resident since July 2023. They helped her with everything and provided a lovely, stable and safe environment. Mum was…"   Read all 13 reviews
Location Type Care Home

Naseby Care & Nursing Home, in Christchurch, is situated in a pleasant residential area that is ideal for focusing on sensitive health needs. Carers are skilled in carrying out dementia care, and also end-of-life care. Visiting loved ones are welcome… Read more about Naseby Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 21 Rooms from £809 / week
Crecy Care Home

45 Spa Road, Weymouth DT3 5EP 

8.0 21 reviews
"My mum has been a resident at Crecy for the last 2 and a bit years and during that time I have seen a huge improvement in her overall…"   Read all 21 reviews
Location Type Care Home

Crecy Care Home is a specialist mental health care home in Weymouth, providing affordable residential and respite care for older people with dementia, and younger adults with serious mental health care needs. In February 2018 the Care Quality Commission… Read more about Crecy Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 40 Rooms from £809 / week
Agincourt

116 Dorchester Road, Weymouth DT4 7LG 

7.9 11 reviews
"I would like to say thank you to Agincourt Care Home. The food has been very good every day, with a good set of choices for breakfast. A…"   Read all 11 reviews
Location Type Care Home

Agincourt Care Home in Weymouth provides affordable residential, respite, holiday and palliative care for people aged 50+ with dementia or serious mental health care needs. Agincourt offers affordable care for people aged 50+ with dementia or serious… Read more about Agincourt

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 31 Rooms from £809 / week
Beaufort Park Retirement Village

7 Rectory Road, Burnham-on-Sea TA8 2BY 

6.4 5 reviews
"My husband and I visited my aunt on 17th March and whilst sitting chatting to her in the dining room, she started gasping for breath. I…"   Read all 5 reviews
Location Type Care Home

A former school, set in two acres of landscaped grounds a short distance from the seafront in Burnham-on-Sea in Somerset, Beaufort House has 33 ensuite rooms in the main home and 12 self-contained, independent living flats are located close by at Beaufort… Read more about Beaufort Park Retirement Village

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 39 Rooms from £879 / week
Waterside

40 Sumner Road, Peckham, London SE15 6LA 

6.4 62 reviews
"The place was bright, clean and warm. The staff cheerful and helpful, respecting the occupants they were looking after.…"   Read all 62 reviews
Location Type Care Home

Waterside care home in Peckham is run by Agincare by trained,caring staff. The care home supports people living with dementia and Alzheimer’s, and provides dignified care for older people. Chefs serve freshly prepared home-cooked meals. The… Read more about Waterside

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 49 Rooms

Agincare Homes Holdings Ltd Reviews (1439)

8.8
Agincare Homes Holdings Ltd has a Group Review Score of 8.8 (8.785) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare Homes Holdings Ltd must have a Review Score.

Overall Experience

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Review of

Chalgrove Care and Nursing Home

from Julia D (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Wonderful and loving care for my mother for more than ten years almost to her 100th birthday. My review is about Edwardian building.
Special thanks to the manager and other members of the team. Also to another member of staff and her hard working colleagues. Thanks too to the activities team.
I visited
almost every day and was treated as part of the Chalgrove family.

Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home

We will miss your mother at Chalgrove and seeing you most days also. Will be very strange not seeing you both in the home after so many years at Chalgrove. I am pleased you found the care at Chalgrove so good. Please do pop in and see us whenever you can.


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Review of

Beaufort Park Retirement Village

from Anne C (Niece of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband and I visited my aunt on 17th March and whilst sitting chatting to her in the dining room, she started gasping for breath. I alerted Beaufort staff, who were absolutely amazing, managing to bring my aunt round. An ambulance was called immediately and while we were waiting the Beaufort staff
were so caring towards my aunt, whom they put into the recovery position on advice. The paramedics were excellent and my aunt was now asleep in a wheelchair. The Beaufort staff were so attentive throughout and were advised that a GP would visit. My aunt was then moved to another lounge and made very comfortable, whilst being monitored. We visited the next morning to find my aunt much recovered and I cannot thank the Beaufort staff enough for all their care and compassion, not only throughout this emergency but everyday.

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Review of

Chalgrove Care and Nursing Home

from S M (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The care was very good, the carers and nurses were all very caring and considerate to my mother, she was very well. I know the home put on daily activities, the ones I knew about were always very good, but my mother did not attend activities on a daily basis, as she was bedridden most of the time. The
staff did hoist my mother in and out of bed, but eventually she was to frail for that to happen unfortunately

Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home

We are delighted you feel the care, nursing staff and care staff are good. I know our activities team provide 1-1 support for residents looked after in their beds to ensure all residents have stimulation. I will be sure to review activities provided to your mother and establish if there's anything else we can support her with further. Thank you for your feedback.


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Review of

Admiralty Care Home

from A M (Brother of Resident) published on 9 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Overall Admiralty Care home have been good, the daytime staff are very good and have a good rapport with my relative. My relative feeds back that the food is very good and the staff very kind.
On the down side it seems to me that the night staff are not so attentive as when my relative phoned me to
tell me she was not well, we found that they were slow to respond and did so after I phoned twice to get them to action, eventually I had to take matters into my own hands and call an ambulance.
Also I have concerns regarding my relatives personal hygiene and concerns regarding the fact that she has had scabies for several months and that only recently has PPE been put into place.

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Review of

Admiralty Care Home

from Julia W (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent , friendly and welcoming .
My mother in law receives good care however I think it is a shame she doesn't appear to be wheeled into the communal areas anymore and is always in her room .
I understand that this may be as a result of her not understanding and a reluctance to
be moved but we feel it would enhance her day if she could "
Join in" with some of the activities
I never see her in the photos on the social media site. It is always the same residents

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Review of

Chalgrove Care and Nursing Home

from Stella F (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 1.0 out of 5

Dreadful place. My stepmum was placed here further to being hospitalised Feb 2024. She had Alzheimer's and had lost the ability to walk, feed herself or communicate. My father chose a room on the ground floor but was persuaded to change to a room on the 1st floor as was told bigger room would allow
them to get a hoist in so she could get to lounge/dining room. She never left the room once in the 3 months she was there! Her view was the side of a wardrobe. She had no care and her condition rapidly deteriorated. Always thirsty when we visited. Had to get SS involved to get her moved out before she died there. Moved to a great home in the end where she improved and was treated with dignity and respect.

Reply from Paul Beasley, Registered Manager at Chalgrove Care and Nursing Home

I am saddened to read your feelings and perception around your stepmothers stay at Chalgrove. I do recall your step mother and recall circumstances to those you describe being very different, however cannot disclose details on this forum due to confidentiality. We strive to deliver the best care and support to our residents possible and are regretful of your feelings towards the home, despite our efforts to meet family expectations conflicted by the wishes of your step mother. Of course we continue to improve and grow as a service and I will ensure I review details of your stepmothers stay and find any learnings we can take from this.


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Review of

Admiralty Care Home

from Marion S (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad came to care home last year and is in there now and it's a lovely care home and the people working there are amazing and friendly and my dad is so settled there. They love him and make us feel so welcome and he has settled in there really well

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Review of

Admiralty Care Home

from D F (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I am the daughter of a resident at Admiralty care home. Overall happy with the care provided. Located near our family and provides care for the elderly with dementia.
The home has undertaken a lot of positive changes in the past year.
On the whole the staff are friendly, more care staff needed
as understaffed and overworked. Doesn't seem to be good staff to resident ratio.
Home is kept adequately clean, there is room for improvement.
Activities are well organised, residents seem to enjoy taking part.
Rooms vary, mum's is a good size with views over the lovely garden where in the warmer moths is a good place to sit, more fresh air always good, as would outings.
Food always looks good and tasty with a varied choice, the dining area is roomy and bright.
Communication with the management team is good and queries addressed.
Would recommend the home and grateful for the care provided

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Review of

Gorseway Park Retirement Village

from V L (Wife of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Gorseway Nursing Home is situated in a very attractive physical setting. The building is well planned and the rooms are spacious. The building is kept clean. There are a lot of care staff who are very kind, affectionate and caring to the residents. The management staff are easily accessible at the entrance
and are welcoming. All those in charge of care are accessible, welcoming and caring and make a point of speaking to residents' family members. The food is good, the residents look well dressed, and the care staff do spend time talking to them. There is a team of people planning events for the residents and their families. Car parking is a bit limited, and no dedicated disability care park facilities.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your very kind review. I will make sure it is shared with the team.


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Review of

Admiralty Care Home

from Katie S (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the genuine care shown to both my mum and me by all the staff. Mum has always been treated with dignity and respect and they have always understood her complex dementia needs. The surroundings of the home are lovely and facilities, especially since refurbishment, are smart and
clean.

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Review of

Norton Lees Care Home

from Marie W (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 2.0 out of 5

This care home is clean, warm and comfortable and the individual bedrooms are a decent size and well appointed. The majority of the staff were friendly and caring and activities were provided for the residents.
However, my dad stayed here for 3 weeks of respite care and came home with pressure sores
he didn't have when he arrived having being left in his chair all day. Catheter care was a little lacking as neither the leg or the night catheter bags were changed during his stay(even though dad had spares) and despite allergies to the traditional catheter straps, which the home were made aware of, he came home with catheter straps and welts on his thigh rather than the leg sleeves we provided. The breakfasts were excellent, but the warm meal usually served at lunch time was delivered with out a cover and on cold plates from the kitchen so the food was often luke warm at best. There was no warm meal choice and variety was lacking often served with frozen veg.

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Review of

Foylebank Care Home

from Gill B (Sister of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother went to the care home for respite after breaking his hip. I have to say all the staff are wonderful and caring, and made my brother's stay a very pleasant one. All our questions were answered and they understood my brother's needs.
Heartfelt thanks to all the staff and also special thanks
for the care and attention in his hour of need.

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Review of

Admiralty Care Home

from G W (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Generally a good environment but often seems to be a lack of staff particularly noticeable at weekends. Still having issues communicating effectively with relatives although efforts are being made to improve this.

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Review of

Bluegrove House

from Lisa S (Granddaughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident at Bluegrove since late 2024 and we are extremely happy with the care she is given. All the carers are very friendly and are always have a smile to greet you. They have various ongoing activities throughout the week and the christmas carol singers at the christmas
party was a treat!


Communication is great and nothing is too much trouble.


I would highly recommend!


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Review of

Bosworth

from Rita T (Resident) assisted by family/friend published on 3 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I have been at the Bosworth now for 3 months & I am very happy & have settled in well. My room is a good size & I have all my photos & pictures on the walls to make me feel at home. I find the staff all very kind & helpful & I like them all. I enjoy joining in with the activities & particularly enjoy
singing & dancing & the tricycle rides. I find the food very appetising & I have regained my appetite since I have been here.

Reply from Sally-ann Radwell, Registered manager at Bosworth

Thank you very much for your lovely review, we are glad your happy here at Bosworth


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Review of

Nightingale Care and Nursing Home

from K J (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I went to view Nightingdale in April 2024. and I was impressed with the condition of building and how friendly the staff were. My dads care has been excellent and let us know of any changes in alzeimers we of a family are very thankful. and when mums goes to see him they make my mum feel at home.

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Review of

Greenhive

from Sandra D (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the way Mum is looked after.

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Review of

Bosworth

from Mary S (Friend of Resident) published on 1 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Bosworth Care Home has a warm atmosphere with cheerful staff, from what I observe the staff seem gentle and patient with the residents.

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Review of

Victory Care Home

from E H (Sister of Resident) published on 1 April 2025
Overall Experience  Overall Experience 2.0 out of 5

My brother lived at Victory House for two years. The staff were generally kind-hearted but mostly clueless about dementia and slapdash with tasks. Some had strong foreign accents. His nails were often long and dirty and his hair unwashed: I often had to complete his personal care and finish dressing
him. I had to tidy his room strewn with unused bed linen and request towels to shave him. Some staff would change his radio station to their own choice. All his possessions were marked but I still had to sort and remove items that did not belong to him and search for those missing, including a good quality duvet (its replacement was paid for by Victory). The food was high in carbohydrates and often nutritionally poor (jelly, etc.). There did not appear to be any senior staff member ensuring that care standards were met, or any management quality control. There were no dishwashers in the kitchenettes, which may have contributed to two outbreaks of norovirus during his residency.

Reply from Theresa Ward, Manager at Victory Care Home

Victory takes great care to ensure that all complaints are managed. Which is why we opened up an investigation in October. I shared my findings and your family thanked Victory for the care and trouble that we had taken. Our email trail shows that we addressed all new concerns too. When your brother required additional support, we contacted the relevant health professionals i.e., dietitian and SALT team. Who put your brother on a high calorie and liquid diet. Traditionally, care home staff have lacked diversity! Today's workforce must be more reflective of our culture, which we can draw on for a wider perspective. All our staff members are employed through the most current social care recruitment procedures. I am concerned that you mentioned that we had norovirus, as this is not factual! Your brother never had norovirus. We are sorry that you feel the experience at Victory did not meet your expectations, and we hope that your brother is settling well into his more appropriate placement.


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Review of

Greenhive

from Violet E (Wife of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have had no bad experience of kind at the home the staff are friendly not only to the visitors but residents as well. Always greeted with a smile from staff and surprisingly my husband as well. I have found that I can ask questions at any time & there will be someone there to answer them for me.

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Frequently Asked Questions about Agincare Homes Holdings Ltd

How many Care Homes does Agincare Homes Holdings Ltd own?

Agincare Homes Holdings Ltd own 32 Care Homes.

Which Agincare Homes Holdings Ltd Care Homes have the highest review score?

Rochester Care Home, Edgehill Care Home & Bluegrove House have the highest review score.