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Care Homes Owned by Porthaven Care Homes

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes
Porthaven is a well-established and growing care provider with over 20 care homes located throughout England. In November 2022, the group won the award for 'Care Home Group over 10 settings' at the 24th National Care Awards. In March 2020, they were the proud winners at the Pinders Healthcare Design Awards for 'Best Specialist Dementia Design' at Falkland Grange Care Home in Newbury and in 2022 followed this award for 'Best Interior Design' at their newly opened care home Upton Mill in Tetbury.

Every home is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff. Providing residential, nursing, respite and dementia care, Porthaven homes can provide support for wide-ranging needs. Food and activities are as important as the care at Porthaven and a varied schedule of activities can be found in each home. Visit the Porthaven website to find out more or call into a Porthaven care home to speak with one of the friendly and welcoming team.

Porthaven Care Homes Locations (23)

 

23 Care Homes owned by Porthaven Care Homes

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Deer Park Care Home

Martins Way, Ledbury HR8 2XW 

10 36 reviews
"From my first visit to the home, and each time I visit my mum, I am always impressed with the efficiency, friendliness and professionalism…"   Read all 36 reviews
Location Type Care Home

Located in the historic market town of Ledbury, Deer Park Care Home is a short distance from several Areas of Outstanding Natural Beauty, including the Malvern Hills and Wye Valley. Open since 2022, Deer Park Care Home provides 24 hour residential, dementia,… Read more about Deer Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 64 Rooms
Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH 

9.9 176 reviews
"From the moment we were shown round, my daughter and I knew there was no doubt this was the place where my husband should spend his last…"   Read all 176 reviews
Location Type Care Home

With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only… Read more about Avondale Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms
Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA 

9.9 172 reviews
"Mum has been at Lincroft Meadow Care Home since February when she stayed for respite care when Dad went into hospital. Unfortunately, Dad…"   Read all 172 reviews
Location Type Care Home

Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and… Read more about Lincroft Meadow Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms
Tonbridge House Care Home

36 Quarry Hill Road, Tonbridge TN9 2RS 

9.9 72 reviews
"Where to start after so many brilliant reviews echoing what my 92 year old mother, my family and I have experienced here. Mum has needed…"   Read all 72 reviews
Location Type Care Home

Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs… Read more about Tonbridge House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Lavender Oaks Care Home

4 Metcalfe Avenue, Carshalton SM5 4AQ 

9.9 90 reviews
"My uncle was nearing the end of his life due to terminal cancer and gone blind due to macular degeneration. He had been in and out of…"   Read all 90 reviews
Location Type Care Home

Lavender Oaks Care Home opened in October 2017 and provides 24 hour residential, nursing, dementia and respite care for older individuals living in Carshalton and the wider Sutton area. With a variety of facilities, there is plenty for residents at Lavender… Read more about Lavender Oaks Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Astbury Mere Care Home

Newcastle Road, Astbury, Congleton CW12 4HP 

9.9 130 reviews
"I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time…"   Read all 130 reviews
Location Type Care Home

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened… Read more about Astbury Mere Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Wiltshire Heights Care Home

Cottle Avenue, Off Berryfield Road, Bradford-on-Avon BA15 1FD 

9.9 160 reviews
"I visited the home and everyone was so welcoming and friendly. It was a lovely room and the staff were very helpful, I would definitely…"   Read all 160 reviews
Location Type Care Home

Wiltshire Heights is an exceptional 63-bed care home in Bradford-on-Avon with a highly-trained, compassionate team on hand 24 hours a day to provide exceptional residential, dementia, nursing and respite care. Those living at Wiltshire Heights benefit… Read more about Wiltshire Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Chiltern Grange Care Home

Ibstone Road, Stokenchurch, High Wycombe HP14 3GG 

9.9 169 reviews
"We needed a care home, emphasis on care, for my Dad, he was on palliative/end of life care and was welcomed, as was all his family, (and…"   Read all 169 reviews
Location Type Care Home

With views of the Chiltern Hills, Chiltern Grange Care Home is a stylish, purpose-built home that possesses a beautiful landscaped garden perfect for a peaceful morning walk, afternoon tea and a catch up or even a spot of gardening. The compassionate… Read more about Chiltern Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Barley Manor Care Home

Station Road, Great Shelford, Cambridge CB22 5LR 

9.9 17 reviews
"After I had been in hospital, my daughter and I looked at my having a period of rest and recuperation In a care home. We planned to visit…"   Read all 17 reviews
Location Type Care Home

Located in the quiet village of Great Shelford, just four miles from Cambridge, Barley Manor is conveniently located a short distance from Shelford station. The area boasts attractions such as the River Cam and King’s College Chapel. Great Shelford offers… Read more about Barley Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Cavell Park Care Home

Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN 

9.8 29 reviews
"Cavell Park Care Home is, without a doubt, the nicest care home I have ever visited. The premises are like a 5-star hotel. The staff (all…"   Read all 29 reviews
Location Type Care Home

Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are… Read more about Cavell Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 69 Rooms
Hartfield House Care Home

4 Hartfield Road, Leatherhead KT22 7GQ 

9.8 75 reviews
"First impressions were amazing. I would not be happier for my mother to be anywhere else. The staff are awesome and provide amazing support…"   Read all 75 reviews
Location Type Care Home

Hartfield House is a beautiful care home conveniently located just moments from the M25 motorway that offers 24 hour residential, respite, nursing and dementia care. Residents at Hartfield House each have their own spacious and uniquely decorated… Read more about Hartfield House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Haddon Hall Care Home

135 London Road, Buxton SK17 9NW 

9.8 110 reviews
"Hadden Hall nursing department were very kind and caring to my friend during his last weeks, and also were very caring and sympathetic to…"   Read all 110 reviews
Location Type Care Home

Situated in Buxton, Haddon Hall Care Home provides support for senior residents with a wide range of care needs. Their experienced and professional team are equipped to provide high-quality 24 hour residential, dementia, nursing and respite care in a… Read more about Haddon Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Thirlestaine Park Care Home

Humphris Place, Off Sandford Road, Cheltenham GL53 7GA 

9.8 137 reviews
"I entered Thirlestaine Park Care Home in indifferent general health and slow-healing ulcers on both legs after bedrest for several weeks. I…"   Read all 137 reviews
Location Type Care Home

Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and respite care. Opened in 2014, Thirlestaine Park is purpose… Read more about Thirlestaine Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 63 Rooms
Penhurst Gardens Care Home

Penhurst Gardens, New Street, Chipping Norton OX7 5ED 

9.8 162 reviews
"Very impressed with the level of care and attention to my mother-in-law. Staff goes out of their way to make her feel comfortable and to…"   Read all 162 reviews
Location Type Care Home

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home… Read more about Penhurst Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms
Savernake View Care Home

Priory Court, Salisbury Road, Marlborough SN8 4FE 

9.8 102 reviews
"From the moment my mother arrived at Savernake View she was treated like a VIP and the nurses could not have done enough to make her stay…"   Read all 102 reviews
Location Type Care Home

Savernake View Care Home is a purpose-built home that opened in August 2016. Overlooking the Savernake Forest, Savernake View offers 24 hour residential, respite, dementia and nursing care for individuals living in Wiltshire. The highly-skilled team… Read more about Savernake View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB 

9.8 120 reviews
"My mother has been at Woodland Manor for 11 months. I cannot speak highly enough about the care she receives. At The Manor the management…"   Read all 120 reviews
Location Type Care Home

Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home… Read more about Woodland Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Bourne Wood Manor Care Home

West Street, Farnham GU9 7AP 

9.7 116 reviews
"I stayed in Bourne Wood Manor for just over 2 weeks for respite whilst my husband was recovering from a knee operation in Farnham Hospital.…"   Read all 116 reviews
Location Type Care Home

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides… Read more about Bourne Wood Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Falkland Grange Care Home

Monks Lane, Newbury RG14 7RW 

9.6 106 reviews
"The staff at Falkland Grange are always around when needed. The care my mother has received since she has arrived has been excellent, and…"   Read all 106 reviews
Location Type Care Home

Falkland Grange Care Home opened in 2019 and provides residential, dementia, nursing and respite care for individuals living in Newbury and the wider Berkshire area. As with all Porthaven care homes, the team at Falkland Grange provide 24 hour support… Read more about Falkland Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Prestbury House Care Home

West Park Drive, Macclesfield SK10 3GR 

9.6 194 reviews
"My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The…"   Read all 194 reviews
Location Type Care Home

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant… Read more about Prestbury House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Upton Mill Care Home

Mercer Way, Off Quercus Road, Tetbury GL8 8FH 

9.6 53 reviews
"The care provided for my friend has been superb. She settled in so quickly. The staff are superb and have been so helpful. It has been a…"   Read all 53 reviews
Location Type Care Home

Located easily off Quercus Road, Upton Mill Care Home provides expert residential, dementia, nursing and respite care in exceptional surroundings designed specifically with the needs of their residents in mind. A spacious café area is at the heart of… Read more about Upton Mill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Lea Grange Care Home

Coldharbour Lane, Harpenden AL5 4UN 

9.0 6 reviews
"Excellent service, peaceful and befitting to end of life. The palliative care was second to none, we were fortunate to have husband,…"   Read all 6 reviews
Location Type Care Home

Situated in the delightful town of Harpenden with a direct train to Central London, Lea Grange Care Home is located on Coldharbour Lane, a short drive from the town centre. With lots to do, Harpenden is a bustling mix of independent and high street shops… Read more about Lea Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Cotswold Gate Care Home

34 Forest Grove, Burford OX18 4FF 

Location Type Care Home

Located five minutes from Burford's famous high street, Cotswold Gate Care Home is perfectly situated for those looking to enjoy all that the Cotswolds have to offer whilst still benefitting from the tranquillity of countryside living. Cotswold Gate… Read more about Cotswold Gate Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms
Elizabeth Gardens Care Home
Opening Jun 2025

Haddon, Great Holm, Milton Keynes MK8 9AL 

Location Type Care Home

Elizabeth Gardens Care Home is located a 10 minute drive from the centre of Milton Keynes. The care home provides 24-hour residential, nursing, dementia and respite care. As well as hosting fun activities for residents, the care home has a gym,… Read more about Elizabeth Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • 75 Rooms from £1,700 / week

Porthaven Care Homes Reviews (2232)

9.8
Porthaven Care Homes has a Group Review Score of 9.8 (9.780) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Review of

Tonbridge House Care Home

from Gary K (Son of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Tonbridge House in November 2024. Right from the start she was made to feel comfortable and welcome. She has found all members of staff to be kind and helpful, and all queries from myself and my wife on various matters have been answered promptly and efficiently.
Her en suite room
is light and pleasant and is always kept spotlessly clean, as are all the attractive common areas of the care home and the gardens.
At mealtimes, there is a choice of dishes with the option of a lighter or snack meal if this is preferred. All have been enjoyed.
My thanks to all concerned for facilitating my mother's transition to living in residential care.

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Review of

Woodland Manor Care Home

from C G (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well kept establishment. Always happy people, always helpful.

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Review of

Barley Manor Care Home

from Susan T (Wife of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been struggling to care for my husband's deteriorating Alzheimer's and really needed a break. I was so lucky to find Barley Manor, brand new with wonderful facilities so close to home. All the staff were welcoming, helpful and so empathetic. I was anxious about how he would settle in, and it took
a few days, but thanks to the kind and supportive staff he eas happy there and even joined in the activities.
Thank you so much.

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Review of

Lincroft Meadow Care Home

from N S (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lincroft Meadow Care Home since February when she stayed for respite care when Dad went into hospital. Unfortunately, Dad passed away and Mum's stay became long-term. We cannot praise the staff enough for helping Mum who has dementia to settle in at what has been a very difficult time.
The care and kindness shown is fantastic. We were worried about Dad's funeral but the staff were amazing. They reserved a quiet area for family members to meet beforehand and thoughtfully provided refreshments. A staff member also discreetly attended the service in case we needed support with Mum and was there to welcome her back afterwards. This took a lot of the worry out a difficult day. It is a relief to the family to know Mum is being so well cared for. There are lots of lovely activities organised at the home and we appreciate the staff taking the trouble to gently encourage Mum to join in. If we need to talk anything over, there is always someone available. Thank you Lincroft.

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Review of

Avondale Care Home

from Dinah E (Wife of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we were shown round, my daughter and I knew there was no doubt this was the place where my husband should spend his last days. From the management right through to the carers, the care & support were outstanding. Unfortunately he was not able to fully appreciate the activities as he
was mostly bed bound. It was a great comfort to us he was in safe hands for his last 3 months.

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Review of

Haddon Hall Care Home

from Jeanne H (Friend of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hadden Hall nursing department were very kind and caring to my friend during his last weeks, and also were very caring and sympathetic to me on my frequent visits, particularly in her last few hours. Thank you.

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Review of

Hartfield House Care Home

from C A (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was there from October 2024 to January 2025. The care she received was sub standard. The carers were OK, but there weren't enough of them so she didn't receive the care she should have. She had recurring UTIs because they didn't retest her and when they did they lost the results twice. At
no time did a doctor see her even though we requested it. There was no help integrating with other residents. It was a very lonely place for her. We actually ended up paying for someone to go in twice a week to care for her! She ended up with very bad back pain but still didn't call a doctor or get an X-ray. She was taken to hospital when it got so bad and she died 8 days later of a UTI, kidney problems and sepsis.
The regional director was looking in to the problems, and hopefully they are better, but I don't know if it's improved.
I wish my mother had never entered Hartfield House. I'm really not sure how you know whether a home is going to be good before someone becomes a resident.

Reply from Matthew Anstee-Brown, Regional Director at Hartfield House Care Home

We continue take the utmost pride in the care we provide at Hartfield House and are sorry that you felt this way about the overall care your mother received during her time with us. We proactively investigated all concerns that were raised and gained positive feedback on the changes that had been implemented while your mother was still living with us. We would like to pass on our sincere condolences to you and your family at this difficult time. Should you wish to discuss this further please do get in touch.


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Review of

Deer Park Care Home

from M K (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to the home, and each time I visit my mum, I am always impressed with the efficiency, friendliness and professionalism of all the staff. It gives me great comfort to see my mum happy and joining in with the activities and eating good quality food. I know every day she is safe and
well cared for. I would certainly have no hesitation in recommended to anyone.

Reply from Kevin Peck, Home Manager at Deer Park Care Home

It is fantastic to hear you would recommend our home to others and that you are impressed with the care your mum receives.


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Review of

Cavell Park Care Home

from Barbara A (Friend of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell Park Care Home is, without a doubt, the nicest care home I have ever visited. The premises are like a 5-star hotel. The staff (all of them) were absolutely delightful, extremely helpful and always available. I visited with two other friends and we had lunch in the private dining room. Food was
absolutely delicious and our waitress charming. I have no hesitation in recommending Cavell Park for all the attributes referred to above!

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your feedback. It is great to hear you enjoyed lunch in our private dining room. Do come and visit us again soon!


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Review of

Chiltern Grange Care Home

from Janet T (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed a care home, emphasis on care, for my Dad, he was on palliative/end of life care and was welcomed, as was all his family, (and family dogs) with open arms and the care and consideration that you would hope and pray for, is exactly what is provided at Chiltern Grange, in abundance.
My Dad
was only with Chiltern Grange for around 17 days and yet in that short space of time, Chiltern Grange became our new normal, and a new home. To be able to spend every minute with Dad was priceless, as one member of the family left another couple arrived and so it went on. From the minute you step through the first set of doors you're made to feel like family and welcomed with open arms.
The food was lovely, help yourself to drinks and snacks at the Bistro in the reception area.

Reply from Jemimah Guinto, Home Manager at Chiltern Grange Care Home

Thank you for taking a moment to leave us such a heartfelt review during this difficult time. It was an honour to care for your dad, and we miss him dearly. Please know you are always welcome at Chiltern Grange.


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Review of

Barley Manor Care Home

from D G (Respite Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After I had been in hospital, my daughter and I looked at my having a period of rest and recuperation In a care home. We planned to visit Barley Manor.. Before this happened I had a fall and we decided to ask for a quick admission. The manager himself came to set up the move and to answer all our questions.
The move took place two days later and it was as easy as checking into an hotel. My ground floor single room with en-suite overlooked a peaceful garden area and it was of a good size. The building itself was very well provided with public rooms including lounges, dining room, hairdresser, cafe, cinema and gym. The food was of good quality especially the cakes and desserts and i could have had any of the meals as room service.
It's all about the quality of the staff. They were all friendly and very well trained for their roles and were responsive to any concerns. Nothing was too much trouble. The management is to be congratulated.
This sets the gold standard for carehomes.

Reply from Narcis Militaru, Home Manager at Barley Manor Care Home

Thank you for your five star feedback! It is great to hear you were happy with all aspects of our home and that we could assist with your recovery. Do come and visit us again soon for coffee, cake and a catch up.


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Review of

Penhurst Gardens Care Home

from A P (Daughter-in-law of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the level of care and attention to my mother-in-law. Staff goes out of their way to make her feel comfortable and to get to know her so they can provide tailor made care. Special mention to the amazing arts and crafts staff who helped her coming out of her shell.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your fantastic feedback. It is great to hear our team have helped your mother-in-law come out of her shell.


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Review of

Falkland Grange Care Home

from R A (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Falkland Grange provided mum with exceptional care. All her needs were met with kindness and compassion. Her room was lovely and could be personalised with her favourite things. The nursing team were proactive and kept us well informed, and the carers were exceptional. Couldn't fault it. Thank you to
everyone

Reply from Rebecca Lucas, Home Manager at Falkland Grange Care Home

It was a pleasure to care for your lovely mum, and it is great to hear you were happy with all aspects of her time with us.


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Review of

Savernake View Care Home

from Kate S (Daughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother arrived at Savernake View she was treated like a VIP and the nurses could not have done enough to make her stay comfortable and jolly. It was lovely for me to be able to visit as often as I did and to be there as her daughter rather than her carer which I had been for the previous
months. I got to spend extra quality time which was so precious. I also thank you and the team for protecting mum against estranged family challenges and making mum's welfare a priority in those situations.
My thanks to the Management team for making mum's admission a swift and stress free experience and my thanks to all the wonderful nursing team. I didn't get to know all of the nurse's names but I did get to know all the smiles and saw how well they looked after mum. You have a wonderful, kind and caring team who looked after my mother exceptionally well and for that I will always be grateful.

Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

Thank you for your heart-warming feedback. It was a pleasure to care for your lovely mother. Please know you are always welcome at Savernake View.


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Review of

Woodland Manor Care Home

from K M (Son of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Woodland Manor for 11 months. I cannot speak highly enough about the care she receives. At The Manor the management and staff are so kind and caring. The facilities are first class and the food is excellent.
Mum is happy here. My sister and I know that she is well looked after.

Reply from Cristian Grozav, Home Manager at Woodland Manor Care Home

Thank you for your heart-warming feedback. It is a pleasure to have your lovely mother with us at Woodland Manor.


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Review of

Upton Mill Care Home

from N H (Friend of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my friend has been superb. She settled in so quickly. The staff are superb and have been so helpful. It has been a hugely reassuring introduction and I have nothing but praise for Upton Mill. It is the best care home that I have experienced

Reply from Matthew Berry, Regional Director at Upton Mill Care Home

It is great to hear that you have had a positive experience with our home and that your friend has settled in well.


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Review of

Falkland Grange Care Home

from M E (Son of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Falkland Grange are always around when needed. The care my mother has received since she has arrived has been excellent, and it has made a huge difference to her quality of life. Her overall health has improved since arriving at Falkland Grange, which is a testament to the care she is receiving
on a day-to-day basis.

Reply from Rebecca Lucas, Home Manager at Falkland Grange Care Home

Thank you for taking a moment to leave us a review. It fills me with pride to hear that you feel your mother's quality of life has improved since joining us.


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Review of

Falkland Grange Care Home

from P R (Son of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all friendly and approachable, and barring a bit of lack in communication when mum first moved in, all have been good.

Reply from Rebecca Lucas, Home Manager at Falkland Grange Care Home

Thank you for your feedback. It is great to hear we were able to work through your initial concern and that you are happy with our team.


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Review of

Avondale Care Home

from K B (Friend of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was so impressed from just walking into reception, felt like a five star hotel, amazing welcome, amazing staff, top quality food & beverages. Residents seemed so happy, even danced to the amazing vocalist singing for everyone. Very impressed, I would love to come here when I'm older.

Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home

it is wonderful to hear you were impressed with our home. Do come and visit us again whenever you would like!


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Review of

Wiltshire Heights Care Home

from T P (Friend of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited the home and everyone was so welcoming and friendly. It was a lovely room and the staff were very helpful, I would definitely recommend. The weekly activities are great. Only wish they had made the move sooner!

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your review. It is great to hear you enjoyed your visit to Wiltshire Heights.


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Awards / Recognitions (14)

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Frequently Asked Questions about Porthaven Care Homes

How many Care Homes does Porthaven Care Homes own?

Porthaven Care Homes own 23 Care Homes.

Which Porthaven Care Homes Care Homes have the highest review score?

Deer Park Care Home, Avondale Care Home & Lincroft Meadow Care Home have the highest review score.
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