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Care Homes Owned by Porthaven Care Homes

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Porthaven Care Homes
Porthaven is a well-established and growing care provider with over 20 care homes located throughout England. In November 2022, the group won the award for 'Care Home Group over 10 settings' at the 24th National Care Awards. In March 2020, they were the proud winners at the Pinders Healthcare Design Awards for 'Best Specialist Dementia Design' at Falkland Grange Care Home in Newbury and in 2022 followed this award for 'Best Interior Design' at their newly opened care home Upton Mill in Tetbury.

Every home is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff. Providing residential, nursing, respite and dementia care, Porthaven homes can provide support for wide-ranging needs. Food and activities are as important as the care at Porthaven and a varied schedule of activities can be found in each home. Visit the Porthaven website to find out more or call into a Porthaven care home to speak with one of the friendly and welcoming team.

Porthaven Care Homes Locations (23)

 

23 Care Homes owned by Porthaven Care Homes

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Deer Park Care Home

Martins Way, Ledbury HR8 2XW 

10 35 reviews
"Since my mother came to Deer Park Care Home we have been extremely happy with the care and attention she has received from all the staff.…"   Read all 35 reviews
Location Type Care Home

Located in the historic market town of Ledbury, Deer Park Care Home is a short distance from several Areas of Outstanding Natural Beauty, including the Malvern Hills and Wye Valley. Open since 2022, Deer Park Care Home provides 24 hour residential, dementia,… Read more about Deer Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 64 Rooms
Avondale Care Home

Gatehouse Road, Aylesbury HP19 8EH 

10 174 reviews
"Great to see live entertainment and old songs residents know. lots of effort made to make the place look topical ie Valentines. Nice to see…"   Read all 174 reviews
Location Type Care Home

With 90 ensuite bedrooms spread across three separate floors, Avondale Care Home has been providing excellent 24-hour residential, dementia, nursing and respite care since 2010. Avondale sits on Gatehouse Road, with Aylesbury's bustling town centre only… Read more about Avondale Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms
Lincroft Meadow Care Home

The Moors, Kidlington OX5 2AA 

9.9 171 reviews
"My mother has been struggling with dementia for years and was determined that she would never agree to going into care. We got her to the…"   Read all 171 reviews
Location Type Care Home

Lincroft Meadow Care Home is an exceptional home in the heart of Kidlington in Oxfordshire. The home provides residential, nursing, respite and dementia care for individuals with a range of differing health needs. As well as having an experienced and… Read more about Lincroft Meadow Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms
Hartfield House Care Home

4 Hartfield Road, Leatherhead KT22 7GQ 

9.9 74 reviews
"First impressions were amazing. I would not be happier for my mother to be anywhere else. The staff are awesome and provide amazing support…"   Read all 74 reviews
Location Type Care Home

Hartfield House is a beautiful care home conveniently located just moments from the M25 motorway that offers 24 hour residential, respite, nursing and dementia care. Residents at Hartfield House each have their own spacious and uniquely decorated… Read more about Hartfield House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Tonbridge House Care Home

36 Quarry Hill Road, Tonbridge TN9 2RS 

9.9 71 reviews
"Where to start after so many brilliant reviews echoing what my 92 year old mother, my family and I have experienced here. Mum has needed…"   Read all 71 reviews
Location Type Care Home

Situated close to the historic and thriving town of Tonbridge, Tonbridge House Care Home provides professional and empathetic 24 hour residential, dementia, nursing and respite care for individuals living in Kent. Purpose-built to meet the changing needs… Read more about Tonbridge House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Lavender Oaks Care Home

4 Metcalfe Avenue, Carshalton SM5 4AQ 

9.9 90 reviews
"My uncle was nearing the end of his life due to terminal cancer and gone blind due to macular degeneration. He had been in and out of…"   Read all 90 reviews
Location Type Care Home

Lavender Oaks Care Home opened in October 2017 and provides 24 hour residential, nursing, dementia and respite care for older individuals living in Carshalton and the wider Sutton area. With a variety of facilities, there is plenty for residents at Lavender… Read more about Lavender Oaks Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Astbury Mere Care Home

Newcastle Road, Astbury, Congleton CW12 4HP 

9.9 130 reviews
"I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time…"   Read all 130 reviews
Location Type Care Home

Situated only a few minutes from the centre of Congleton, Astbury Mere Care Home sits in an incredibly desirable position, with views of Astbury Mere Country Park and easy access to the nearby towns of Biddulph, Kidsgrove and Sandbach. Having opened… Read more about Astbury Mere Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Wiltshire Heights Care Home

Cottle Avenue, Off Berryfield Road, Bradford-on-Avon BA15 1FD 

9.9 160 reviews
"I visited the home and everyone was so welcoming and friendly. It was a lovely room and the staff were very helpful, I would definitely…"   Read all 160 reviews
Location Type Care Home

Wiltshire Heights is an exceptional 63-bed care home in Bradford-on-Avon with a highly-trained, compassionate team on hand 24 hours a day to provide exceptional residential, dementia, nursing and respite care. Those living at Wiltshire Heights benefit… Read more about Wiltshire Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Chiltern Grange Care Home

Ibstone Road, Stokenchurch, High Wycombe HP14 3GG 

9.9 168 reviews
"My sister moved to Chiltern Grange Care Home in July 2024. The nurse care team gave an excellent review of her care over the last six…"   Read all 168 reviews
Location Type Care Home

With views of the Chiltern Hills, Chiltern Grange Care Home is a stylish, purpose-built home that possesses a beautiful landscaped garden perfect for a peaceful morning walk, afternoon tea and a catch up or even a spot of gardening. The compassionate… Read more about Chiltern Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Barley Manor Care Home

Station Road, Great Shelford, Cambridge CB22 5LR 

9.8 15 reviews
"After an extremely stressful past two months with the decline of my mother's Alzheimer's, it became apparent to myself and brothers that…"   Read all 15 reviews
Location Type Care Home

Located in the quiet village of Great Shelford, just four miles from Cambridge, Barley Manor is conveniently located a short distance from Shelford station. The area boasts attractions such as the River Cam and King’s College Chapel. Great Shelford offers… Read more about Barley Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Cavell Park Care Home

Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN 

9.8 28 reviews
"My mother was looked after extremely well by the staff. The atmosphere throughout the nursing home was so warm and friendly together with…"   Read all 28 reviews
Location Type Care Home

Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are… Read more about Cavell Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 69 Rooms
Haddon Hall Care Home

135 London Road, Buxton SK17 9NW 

9.8 109 reviews
"The care and support mum received was excellent, she was treated with compassion, dignity, the nurses and care staff are amazing + go above…"   Read all 109 reviews
Location Type Care Home

Situated in Buxton, Haddon Hall Care Home provides support for senior residents with a wide range of care needs. Their experienced and professional team are equipped to provide high-quality 24 hour residential, dementia, nursing and respite care in a… Read more about Haddon Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Thirlestaine Park Care Home

Humphris Place, Off Sandford Road, Cheltenham GL53 7GA 

9.8 137 reviews
"I entered Thirlestaine Park Care Home in indifferent general health and slow-healing ulcers on both legs after bedrest for several weeks. I…"   Read all 137 reviews
Location Type Care Home

Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and respite care. Opened in 2014, Thirlestaine Park is purpose… Read more about Thirlestaine Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 63 Rooms
Penhurst Gardens Care Home

Penhurst Gardens, New Street, Chipping Norton OX7 5ED 

9.8 161 reviews
"We have been extremely pleased with the care, staff, and quality of food at Penhurst. My Mum has been very happy and content, feeling…"   Read all 161 reviews
Location Type Care Home

Penhurst Gardens Care Home is located in the heart of the Cotswolds in Chipping Norton. The home is surrounded by countryside and is just a short walk from the local high street, set on the site of the former Penhurst School. Penhurst Gardens Care Home… Read more about Penhurst Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms
Savernake View Care Home

Priory Court, Salisbury Road, Marlborough SN8 4FE 

9.8 101 reviews
"My mother has settled in well, the staff have been very welcoming to both my mother and myself during move. The care has been friendly and…"   Read all 101 reviews
Location Type Care Home

Savernake View Care Home is a purpose-built home that opened in August 2016. Overlooking the Savernake Forest, Savernake View offers 24 hour residential, respite, dementia and nursing care for individuals living in Wiltshire. The highly-skilled team… Read more about Savernake View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB 

9.8 119 reviews
"The care home look after my mum very well, the staff always inform us of any issues and mum's general wellbeing, they also take Mum out on…"   Read all 119 reviews
Location Type Care Home

Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home… Read more about Woodland Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Bourne Wood Manor Care Home

West Street, Farnham GU9 7AP 

9.7 116 reviews
"I stayed in Bourne Wood Manor for just over 2 weeks for respite whilst my husband was recovering from a knee operation in Farnham Hospital.…"   Read all 116 reviews
Location Type Care Home

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides… Read more about Bourne Wood Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Prestbury House Care Home

West Park Drive, Macclesfield SK10 3GR 

9.6 194 reviews
"My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The…"   Read all 194 reviews
Location Type Care Home

Located minutes from Macclesfield town centre, Prestbury House Care Home provides 24 hour residential, nursing, dementia and respite care for individuals living in Cheshire. Purpose-built to provide exceptional 24 hour care, Prestbury House is an elegant… Read more about Prestbury House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms
Falkland Grange Care Home

Monks Lane, Newbury RG14 7RW 

9.6 103 reviews
"Thank you all for your excellent care for my father. He came to Falkland Grange Care Home for a 2-week respite whilst I had an operation…"   Read all 103 reviews
Location Type Care Home

Falkland Grange Care Home opened in 2019 and provides residential, dementia, nursing and respite care for individuals living in Newbury and the wider Berkshire area. As with all Porthaven care homes, the team at Falkland Grange provide 24 hour support… Read more about Falkland Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Upton Mill Care Home

Mercer Way, Off Quercus Road, Tetbury GL8 8FH 

9.5 52 reviews
"Super friendly staff who are incredibly helpful and polite. The facilities at Upton Mill are excellent. My father has all the help he needs…"   Read all 52 reviews
Location Type Care Home

Located easily off Quercus Road, Upton Mill Care Home provides expert residential, dementia, nursing and respite care in exceptional surroundings designed specifically with the needs of their residents in mind. A spacious café area is at the heart of… Read more about Upton Mill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms
Lea Grange Care Home

Coldharbour Lane, Harpenden AL5 4UN 

9.0 6 reviews
"Excellent service, peaceful and befitting to end of life. The palliative care was second to none, we were fortunate to have husband,…"   Read all 6 reviews
Location Type Care Home

Situated in the delightful town of Harpenden with a direct train to Central London, Lea Grange Care Home is located on Coldharbour Lane, a short drive from the town centre. With lots to do, Harpenden is a bustling mix of independent and high street shops… Read more about Lea Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Cotswold Gate Care Home

34 Forest Grove, Burford OX18 4FF 

Location Type Care Home

Located five minutes from Burford's famous high street, Cotswold Gate Care Home is perfectly situated for those looking to enjoy all that the Cotswolds have to offer whilst still benefitting from the tranquillity of countryside living. Cotswold Gate… Read more about Cotswold Gate Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms
Elizabeth Gardens Care Home
Opening Jun 2025

Haddon, Great Holm, Milton Keynes MK8 9AL 

Location Type Care Home

Elizabeth Gardens Care Home is located a 10 minute drive from the centre of Milton Keynes. The care home provides 24-hour residential, nursing, dementia and respite care. As well as hosting fun activities for residents, the care home has a gym,… Read more about Elizabeth Gardens Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • 75 Rooms from £1,700 / week

Porthaven Care Homes Reviews (2214)

9.8
Porthaven Care Homes has a Group Review Score of 9.8 (9.781) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Porthaven Care Homes must have a Review Score.

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Review of

Wiltshire Heights Care Home

from T P (Friend of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited the home and everyone was so welcoming and friendly. It was a lovely room and the staff were very helpful, I would definitely recommend. The weekly activities are great. Only wish they had made the move sooner!

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for your review. It is great to hear you enjoyed your visit to Wiltshire Heights.


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Review of

Wiltshire Heights Care Home

from Penny B (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Wiltshire Heights for nearly 2 years and recently passed away.
Wiltshire Heights was a perfect place for my mum. She received excellent attention from a loving and caring team of nurses and other staff. Her room was light and bright and had a beautiful outlook into the
courtyard where mum could see birds and squirrels.
You made my mum's last few years as comfortable as possible, and we will be forever grateful for that.
I would not hesitate to recommend Wiltshire Heights to anyone looking for a long term care home for their loved one.

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your lovely mother, and we miss her dearly. Please know you are always welcome at Wiltshire Heights.


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Review of

Lavender Oaks Care Home

from Peter G (Nephew of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was nearing the end of his life due to terminal cancer and gone blind due to macular degeneration.
He had been in and out of hospital on several occasions towards the end of 2024, so was no longer able to be at home and Lavender Oaks accepted him into the Care Home without a moments hesitation.
The care and attention he received was first class and his family and friends couldn't have asked for anything more. Although he was only there for less than 2 months all members of staff and medical specialists were exceptional, keeping him comfortable and pain free to the end. His family and friends were able to visit and share final moments, the church minister too which was important to him. As he loved listening to the radio his room was generally filled with music and a good collection of Christmas cards during the festive period. Thanks Lavender Oaks for all you did.

Reply from Debbie Armstrong, Home Manager at Lavender Oaks Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your uncle, and we miss him dearly. Please know you are always welcome at Lavender Oaks.


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Review of

Savernake View Care Home

from R E (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in well, the staff have been very welcoming to both my mother and myself during move. The care has been friendly and professional. There are many and varied activities for residents, provided by a very caring and fun team. The catering team are amazing, wonderful food delivered
with pride and more friendly faces. It is a happy place.

Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

Thank you for your fantastic feedback. I am pleased to hear you are happy with all aspects of life at Savernake View.


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Review of

Cavell Park Care Home

from J F (Respite Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my stay at Cavell Park I was treated with respect and kindness and should I need care in the future I would go there again.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

It is great to hear you felt cared for during your time with us. Do get in touch if we can assist you in the future.


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Review of

Avondale Care Home

from Peter L (Son-in-law of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great to see live entertainment and old songs residents know. lots of effort made to make the place look topical ie Valentines. Nice to see the Bistro busy.

Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home

Thank you for your feedback. We pride ourselves on providing entertainment tailored towards our residents' interests.


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Review of

Avondale Care Home

from Diana D (Wife of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Avondale couldn't have done more for my husband in his 12 months as a resident. The staff always went out of their way to give him the best care. The entertainment was first class and I was really impressed with the way the home was run. The staff were also very considerate in his last days and were
there for me and my family.

Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home

Thank you for taking a moment to leave us a review during this difficult time. It was an honour to care for your husband. Please know you are always welcome at Avondale.


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Review of

Prestbury House Care Home

from K M (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the 8 years my mum was a resident in general we've been happy with the overall service. The outstanding aspect has been the individual care workers who have been amazing. They've offered support, that suggests it's more than a job. The management has been a continued revolving door, with many of
the managers being invisible, and purely interested in the bottom line.

Reply from Joanne Elliott, Regional Director at Prestbury House Care Home

Thank you for your review. I am glad you were happy overall with the care your mum received and felt supported by our team. I am sorry to hear you were not content with our management situation. Unfortunately, we cannot always control when our team members decide to leave us, but we do our best to make these transitions as smooth as possible for our residents and their loved ones. Our current home manager has been with us since July 2024 and joined us with ten years of experience as a home manager and a great reputation in the local area. Should you wish to discuss this further or provide more feedback about your experience, please do not hesitate to get in touch.


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Review of

Wiltshire Heights Care Home

from E M (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to my mother during the last couple of months of her life. The staff from very department were thoughtful and very often members of the care team would sit and read to her and have a chat. Overall, excellent.
However, with regard to value for money, I feel that services
such as hairdressing and chiropody should be included and a weekly physio visit.

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for taking a moment to leave us a review at this difficult time. It was an honour to care for your mother, and she is dearly missed by our team. I will take your feedback about extra services into consideration going forward.


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Review of

Cavell Park Care Home

from L B (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after extremely well by the staff. The atmosphere throughout the nursing home was so warm and friendly together with the care given to both residents and guests. The highly recommend Cavell Park and cant thank them enough for the care they gave my mother whilst she was there.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your kind feedback. It fills me with pride to hear you would recommend our home and team to others.


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Review of

Avondale Care Home

from Felicity B (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful decorations, so well done. Food delicious. Singer was excellent. Staff fantastic, getting Mum ready and bringing her through to the party. Staff all so friendly and fun, wonderful to watch them all being so caring to every resident and their family/visitors.

Reply from Antonios Loumousiotis, Home Manager at Avondale Care Home

Thank you for your fantastic feedback. I am glad to hear you and your mum enjoyed the celebrations!


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Review of

Prestbury House Care Home

from L S (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Prestbury House for nearly two years. I have nothing but praise for everybody that works there. The kindness, support and care shown to my mum and myself has always been superb. Nothing is too much trouble, and all staff are always prepared to go the extra mile! So very
grateful!

Reply from Nishi Gottlieb, Home Manager at Prestbury House Care Home

Thank you for providing such complimentary feedback. We all work hard to ensure our residents' loved ones feel like they are part of the Prestbury House family, so I am glad to hear you feel supported by our team.


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Review of

Falkland Grange Care Home

from J S (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your excellent care for my father. He came to Falkland Grange Care Home for a 2-week respite whilst I had an operation and then decided to stay due to the lovely staff, excellent facilities, great food and a good selection of activities. Thank you for looking after me too!

Reply from Rebecca Lucas, Home Manager at Falkland Grange Care Home

It is great to hear we were able to assist you and your father during your recovery. It is lovely to have your father with us, and we look forward to catching up next time you visit!


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Review of

Haddon Hall Care Home

from S L (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support mum received was excellent, she was treated with compassion, dignity, the nurses and care staff are amazing + go above + beyond for the people they care for. The domestic team, are very good at what they do, brightening mums day with their conversations whilst working. The kitchen
always did their best to arrange alternative foods if mum wanted something different. Overall we cannot praise the manager + her teams enough for everything.

Reply from Charlotte Dent, Home Manager at Haddon Hall Care Home

Thank you for your kind feedback. I will be sure to share it with the rest of our team.


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Review of

Savernake View Care Home

from James E (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mum and dad are receiving. The move into Savernake has been very smooth and they have both adjusted well to the change. The staff are very attentive and the atmosphere in the home is very friendly and welcoming every time I visit. Thank you.

Reply from Rachael Khan-Lowe, Home Manager at Savernake View Care Home

It is great to hear your mum and dad are settling into life at Savernake View well and that you are happy with the care they are receiving.


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Review of

Wiltshire Heights Care Home

from C S (Friend of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities at Wiltshire Heights are both excellent. The staff are so kind and caring, yet diligent too. Everyone is easy to approach and all go above and beyond. They are worth their weight in gold.
The facilities are like a hotel! Very comfortable, well equipped rooms and lovely, comfortable
lounges around the building for time away from your bedroom, a private dining room so you can enjoy a meal with family, a hair salon etc. They also arrange and lay-on a vast array of activities including walks out for those that are able.
The food was also excellent, a great choice at meal times and tea, cake, refreshments available all the time!

Reply from Charlie Osgood, Home Manager at Wiltshire Heights Care Home

Thank you for such a well-rounded and complimentary review. It is fantastic to hear you are impressed by all aspects of our home.


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Review of

Upton Mill Care Home

from R G (Son of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Super friendly staff who are incredibly helpful and polite. The facilities at Upton Mill are excellent. My father has all the help he needs to be safe and healthy and he's always commenting on how great the food is and the staff being friendly. I would recommend anyone to Upton Mill.

Reply from Matthew Berry, Regional Director at Upton Mill Care Home

It is great to hear you would recommend our home to others and that both you and your father feel positively about our team.


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Review of

Lincroft Meadow Care Home

from Pam T (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been struggling with dementia for years and was determined that she would never agree to going into care. We got her to the car park where she refused to get out of the car. The senior team came out to greet her and within minutes had coaxed her inside the doors. We persuaded her to stay
for a week. After a day she rang me laughing and saying what a great times she was having, After a week she had already asked the staff if she could stay at the 'hotel' for longer as she was having such a good time! Her dementia is complex and difficult to manage at times, but the staff have managed each situation with care, compassion and dignity. They have responded by creatively modifying her care plan each time to make sure she is as settled, happy and engaged in the programme of activities.
It is without a doubt the best care home I have encountered both in my career in the NHS and on a personal level for other family members.

Reply from Elaine Ratcliffe, Home Manager at Lincroft Meadow Care Home

It is great to hear our team were able to help your mother settle into life at our home.


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Review of

Penhurst Gardens Care Home

from A D (Respite Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent a week at Penhurst Gardens Care Home as a respite resident. Recovering from a hip replacement. There was no space upstairs so I was in the debenture ward which is clearly a different experience. The visit was very successful with staff dealing with medication and any help I required. Many thanks.

Reply from Lynne Elliott, Home Manager at Penhurst Gardens Care Home

Thank you for your feedback. It was a pleasure to assist with your recovery. Do visit us soon for a catch up!


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Review of

Chiltern Grange Care Home

from P M (Sister of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Chiltern Grange Care Home in July 2024. The nurse care team gave an excellent review of her care over the last six months. I was given details of my sister's personal care, social interaction with other residents and health issues in a clear and easy to understand format.

Reply from Jemimah Guinto, Home Manager at Chiltern Grange Care Home

I am glad to hear you felt our team made sure the information you required was accessible and easily understandable. We know how important it is to feel informed and involved in a loved one's care.


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Awards / Recognitions (14)

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Frequently Asked Questions about Porthaven Care Homes

How many Care Homes does Porthaven Care Homes own?

Porthaven Care Homes own 23 Care Homes.

Which Porthaven Care Homes Care Homes have the highest review score?

Deer Park Care Home, Avondale Care Home & Lincroft Meadow Care Home have the highest review score.
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