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Care Home Owned by Regal Care Ltd in Staffordshire

8.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Regal Care Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Regal Care Ltd are showing below.

View the details of all 5 locations (with 55 reviews) owned by Regal Care Ltd

Regal Care Ltd Locations in Staffordshire (1)

 

1 Care Home owned by Regal Care Ltd in Staffordshire

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Ernvale House Care Centre

Station Road, Cheddleton, Leek ST13 7EE 

8.1 5 reviews
"My experience of Ervale House has been one I did not expect when my wife entered Ernvale House. Staff are always on call and always pleased…"   Read all 5 reviews
Location Type Care Home

Ernvale House is a mix of traditional and new. The original manor house has been converted and has 12 residential bedrooms, all are ensuite and some also have showers. This unit has recently been refurbished to make it light and modern with all original… Read more about Ernvale House Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 84 Rooms from £900 / week

Regal Care Ltd Reviews in Staffordshire (5)

8.9
Regal Care Ltd has a Group Review Score of 8.9 (8.901) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Regal Care Ltd must have a Review Score.

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Review of

Ernvale House Care Centre

from J J (Husband of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Ervale House has been one I did not expect when my wife entered Ernvale House. Staff are always on call and always pleased to help in any way. My wife is happy and this is all I care about.

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Review of

Ernvale House Care Centre

from B F (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Review of the Residential Wing. I'm very impressed with the thoughtful and considerate care. The atmosphere is calm and the communal areas are beautiful. Seasons and holidays are represented in the changing decoration. Christmas was delightful. My mother's room is very attractive. It is large, with
big windows and plenty of space for it to have become homely, with several items of personal furniture. She can choose whether to spend time in her room or in the resident's lounge or dining area. Everywhere is kept very clean and in top condition. The staff are long-serving and I haven't seen any agency staff. I feel my mother has a lot of independence, with any support she needs discreetly available. The staff communicate with me very effectively and take on my suggestions positively. My only dealing with management was at the start, and the manager was excellent in every respect. I feel most reassured that my mother is being looked after very well by all at Ernvale House.

Reply from Barbara Duffield, Registered manager at Ernvale House Care Centre

Thank you for the lovely review and very kind words. It's very reassuring to know that you are happy with the care and support your mother continues to receive whilst living here. I will pass on the lovely comments to all the staff.


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Review of

Ernvale House Care Centre

from Bill S (Son of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived at Ernvale for the past 4 months. She seems well settled there and I have been impressed with the quality of the care provided. The main carer has a lovely way of communicating with Mum and she responds well to him. Her room is comfortable and appears maintained to a high standard.
I have only ticked boxes I have experienced.

Reply from Barbara Duffield, Registered manager at Ernvale House Care Centre

Thank you for the lovely review. We are very pleased that Mum is settled and the experience has been a positive one for her.


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Review of

Ernvale House Care Centre

from Kim D (Wife of Resident) published on 11 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly approchable staff.
Considerate and kind.

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Review of

Ernvale House Care Centre

from Jennifer U (Niece of Resident) published on 16 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been in the home for about 18 months. She is happy, well cared for and seems content. Enjoys her food and loves to join in singing.
The staff are very friendly and welcoming and nothing is too much trouble.
The home is warm, comforting and inviting. My aunt has everything she needs and
seems well-settled.

Reply from Barbara Duffield, Registered manager at Ernvale House Care Centre

Thank you for the lovely feedback. We are delighted that you are happy with the care your relative receives at the home.


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Awards / Recognitions (0)

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