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Care Home Owned by Strong Life Care Ltd in East Riding of Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Strong Life Care Ltd in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for Strong Life Care Ltd are showing below.

View the details of all 8 locations (with 697 reviews) owned by Strong Life Care Ltd

Strong Life Care Ltd Locations in East Riding of Yorkshire (1)

 

1 Care Home owned by Strong Life Care Ltd in East Riding of Yorkshire

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Hesslewood House Care Home

Ferriby Road, Hessle HU13 0JB 

9.3 49 reviews
"I can not praise the Manager and staff enough at Hesslewood House Care home. My brother is lucky enough to be a resident at the care home…"   Read all 49 reviews
Location Type Care Home

Hesslewood House Care Home has trained staff who ensure residents’ privacy and dignity is maintained at all times. Trained, caring staff give people the support they need. Residents can enjoy a wide range of social activities to suit their interests.… Read more about Hesslewood House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms

Strong Life Care Ltd Reviews in East Riding of Yorkshire (49)

9.7
Strong Life Care Ltd has a Group Review Score of 9.7 (9.679) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Strong Life Care Ltd must have a Review Score.

Overall Experience

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Review of

Hesslewood House Care Home

from Jan G (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Hesslewood House Care Home for over a year now and we couldn't have chosen a better place for her to live. The staff are the most amazing, caring, thoughtful people. Like a lot of families who have to make the tough decision to place their loved one into a care home, we were apprehensive
but Hesslewood House has been such a good choice. Any doubts that lingered in the depths of our minds were allayed the day my sister walked into mum's room (the door was open) to find one of the staff sitting on her bed cuddling her and talking to her just as we would. This is the loving attitude of everyone at Hesslewood House. Mum's dementia means she can be difficult, sometimes very difficult but they reassure just like us somehow letting her harsh words go straight over their heads while we reel! No day is mundane, events (and there are many) are inconclusive of family and the atmosphere of normality is amazing, residents miss out on nothing. Supermarket trips, pub lunches, walks.

Reply from christian mason, Marketing Manager at Hesslewood House Care Home

Thankyou for your lovely words these will be shared with all.


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Review of

Hesslewood House Care Home

from Jennifer E (Sister of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise the Manager and staff enough at Hesslewood House Care home. My brother is lucky enough to be a resident at the care home for over a year now, he is very happy and settled there. The residents are taking care of so well. There are lots of activities and shows etc. for the residents and
families, you have to see it to believe how exceptional the displays and decorations are for absolutely every event. So much hard work and thought is put in to each event.
Such commitment, dedication and care for all the residents from the Manager and staff, fabulous care home.

Reply from christian mason, Marketing Manager at Hesslewood House Care Home

Thank you so much for your lovely review this will be shared with staff.


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Review of

Hesslewood House Care Home

from Sharon H (Daughter of Resident) published on 16 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just moved into Hesslewood and the staff have been amazing and welcoming from the start. For what is a difficult transition for all concerned, the staff have been warm, caring and professional. Mum's room, or flat as one of the staff stated which I thought was nice, is lovely, spacious, spotless
and has plenty of room for many personal items. Activities are planned daily and Mum has already participated in the quiz and bingo and commented on how lovely the rooms are and how beautiful the gardens are. Thank you for taking care of our loved ones.

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Review of

Hesslewood House Care Home

from Sue H (Daughter of Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Hesslewood House for the caring and professional way that they have helped my Mum over the last week, from identifying a problem that was causing Mum upset and anxiety to finding a solution all within 2 days. Mum is now extremely settled and happy.

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Review of

Hesslewood House Care Home

from Patrick S (Son of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Hesslewood for the last few months and she has settled in really well.
All the staff from carers, cleaners and facilities to admin and management are always friendly and accommodating.
Mum's room is bright and airy and cleaned on a daily basis. The rest of the facility is also
very clean and tidy. There are always activities provided and quite recently a family/crazy golf day took place. This turned out to be a great day for the residents and their families and friends alike. The work put into these activities by the staff must be commended and I know it has a really positive effect on my mum.
The fact that Mum is well looked after and safe is such a relief to myself and my family.
A big thank you to all at Hesslewood for your continued support and help when dealing with my mum's care.
I would definitely recommend Hesslewood House Care Home.

Reply from Michael, Operations Director at Hesslewood House Care Home

Good Afternoon.Thank you so much for your kind words. I can't wait for the team to see this feedback, it means the world to us to know that you recognise our efforts in providing the best possible experience for Residents and their loved ones. If we can ever exceed your expectations, please call and see the management at any time. Best Wishes Michael


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Review of

Hesslewood House Care Home

from Jo W (Daughter of Resident) published on 8 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience of admitting Dad to Hesslewood House Care Home has been very positive and Dad is settling very well.
The home has a very welcoming feel and the staff are lovely, kind and caring.
Dad’s room is bright and clean.
There’s regular entertainment and activities and there seems to
be an ethos of fun and laughter.
Dad’s really enjoying the food, it’s plentiful and there’s lots of choice.
The home’s grounds are beautiful and I’m looking forward to taking Dad for walks around the gardens.
Thank you to everyone at Hesslewood for looking after my dear dad.

Reply from Harriet Sharland, Marketing Assistant at Hesslewood House Care Home

Thank you, Jo for taking the time to share your positive experience with us. We're overjoyed to learn that your father is thriving in our care at Hesslewood House Care Home. We're here to provide a safe and nurturing home for all residents. Thanks again.


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Review of

Hesslewood House Care Home

from Anita D (Daughter of Resident) published on 25 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum (unfortunately now deceased) was in Hesslewood House Care Home for a year, she was a shy, reserved and private person, the care of all staff was second to none, the food was lovely. I occasionally had lunch with her. When she was at end of life again the staff were lovely and very accommodating,
I was with her for her final few days and nothing was too much trouble, she was cared for with dignity and care to the very end. I highly recommend Hesslewood House from experience.

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Review of

Hesslewood House Care Home

from N R (Niece of Resident) published on 21 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The room is lovely and clean, the food is really good and there is plenty of choices. The staff are lovely but I do think there should be more staff working there as sometimes they run off their feet, and for what the residents pay per week there should be enough staff to be able to go to hospital appointments
etc. The staff that do work there are really friendly at all times.

Reply from Hannah Burke, Marketing Administrator at Hesslewood House Care Home

Thank you for your comments about Hesslewood House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.


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Review of

Hesslewood House Care Home

from Stephen E (Wife of Resident) published on 21 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, supportive staff. Very good care.

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Review of

Hesslewood House Care Home

from Tracy D (Sister of Resident) published on 19 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a couple of times, the staff have been friendly and helpful. My brother has been well looked after by the staff, they cater to all his needs and the home is lovely and clean.

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Review of

Hesslewood House Care Home

from Andrew M (Son of Resident) published on 24 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Provides very creative activities, which are very varied and stimulating for residents.

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Review of

Hesslewood House Care Home

from Bryan B (Resident) published on 22 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a welcome place. The staff are friendly and very helpful. My partner is well looked after and the home fills me with confidence. I am happy she is at Hesslewood House Care Home.

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Review of

Hesslewood House Care Home

from Barrie P (Regular Volunteer) published on 22 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our church goes to Hesslewood House Care Home about every two months to hold a service for the residents. The residents are always keen to join in and it is great to see the staff encouraging them to do so. The staff and residents are always so welcoming to us and look forward to our visits. The residents
we meet are always friendly and it is easy to see that the staff really care for the residents.

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Review of

Hesslewood House Care Home

from Kate R (Daughter of Resident) published on 25 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really difficult to make the decision to move Mum to care home, but since moving to Hesslewood mum has improved with her memory and is very happy. All the staff are so kind and caring and do everything they can to make Mum feel comfortable and happy. My family and I have also felt really supported and
informed about Mum's care and welcomed to the Hesslewood family. Have recommended to others who are considering move to care home.

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Review of

Hesslewood House Care Home

from Michael A (Resident) published on 29 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Hesslewood House Care Home for approx one year and enjoyed it immensely, considering my condition. Everybody works together with a constant target of improvement! Activities are important to me; this avoids boredom and helps keep my mind active - regular meetings with staff and patients
are very important.

Reply from Olivia Shields, Marketing Assistant at Hesslewood House Care Home

Thank you, Michael, for your comments about your recent experience at Hesslewood House Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review of

Hesslewood House Care Home

from William D (Resident) published on 28 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a wonderful experience to be here. The place itself is like a holiday hotel. The staff are fantastic and so helpful. Everyone here is so polite and friendly. My room is kept spotless and tidy. Anything I want, I've just got to ask. The place itself and surrounding gardens are just beautiful and
well-maintained.

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Review of

Hesslewood House Care Home

from Keith H (Husband of Resident) published on 9 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife came into Hesslewood I was dubious and concerned as to how she would settle. After nearly two years of residence, I can confirm that my worries were completely unjustified. She settled in immediately and the staff have expressed to me how well she is liked and loved. Although she cannot
speak she understands me very well and she is very happy with the care that she has and I could not wish for better.

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Review of

Hesslewood House Care Home

from Judith T (Sister of Resident) published on 7 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister arrived in the home and I was concerned that she would not settle, however our fears were unfounded as she settled straight away as far as we were concerned. The staff are always friendly and helpful and it’s a pleasure to visit.

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Review of

Hesslewood House Care Home

from Paula W (Daughter of Resident) published on 31 May 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Experience has been good and the staff are caring and friendly. They keep me informed.

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Review of

Hesslewood House Care Home

from Mandy H (Daughter of Resident) published on 31 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I see on a daily basis how hard staff work. I and my family are so grateful for their care of my mum. Especially during the horrendous time they have all been through. I'm very grateful for all their sacrifices on our behalf. Mum says how kind they are to her. Can't ask for more than that.

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Awards / Recognitions (11)

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