1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Windsar Care Ltd
  4. Locations Owned by Windsar Care Ltd in Surrey

Care Home Owned by Windsar Care Ltd in Surrey

9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Windsar Care Ltd in Surrey

Only the locations & reviews in Surrey for Windsar Care Ltd are showing below.

View the details of all 4 locations (with 51 reviews) owned by Windsar Care Ltd

Windsar Care Ltd Locations in Surrey (1)

 

1 Care Home owned by Windsar Care Ltd in Surrey

Sort by:
View on Map
Queen Elizabeth Care Centre

Torin Court, Egham, Egham TW20 0PJ 

8.4 9 reviews
"I travelled to the UK in January 25 when my mother had a fall and could not return to her prior living place. My father has been a resident…"   Read all 9 reviews
Location Type Care Home

Queen Elizabeth Care Centre offers a modern purposely built 64 beds situated in the residential area in Englefield Green in Surrey. The home offers nursing dementia, nursing and young physically disabled care which is unequalled locally, yet classical… Read more about Queen Elizabeth Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 74 Rooms

Windsar Care Ltd Reviews in Surrey (9)

9.0
Windsar Care Ltd has a Group Review Score of 9.0 (9.030) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Windsar Care Ltd must have a Review Score.

Overall Experience

  • 6
  • 1
  • 1
  • 1
  • 0

Date Published

9
1
8
8
1
Review of

Queen Elizabeth Care Centre

from Julie D H (Daughter of Resident) published on 9 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I travelled to the UK in January 25 when my mother had a fall and could not return to her prior living place. My father has been a resident here for about 6 months and I am so happy that both of my parents are now at Queen Elizabeth Care center. Every staff member I have met are truly amazing, professional
kind and care-centered. One member of staff in particular was the very first person I met when I arrived and was so kind and informative. The residents are well cared for and they promote a culture of respect and dignity. The food is tasty with such a lovely variety of dishes. No one was ever too busy to answer my questions. It's so refreshing to find such a kind and caring team. Thank you to the director and all of the amazing team for all they do every day. You are appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from Gillian B (Daughter of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in the care home for two years, sadly she passed away in February 2024.
Could not fault the care home. Staff are wonderful. Very approachable. Mum was very well cared for. The manager was very nice and any problem or concerns she was always available and very helpful. A lovey home for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from J K (Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Someone always on hand when required.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from G T (Wife of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved here from another care home and he is much happier and so am I and my family. The staff are very caring, they are also consistent. I see the same staff every time I visit. The food is excellent and varied. They keep in good contact with me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from Corinne M (Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living in Queen Elizabeth Care Centre with my friends and the coordinators and staff who are very friendly and always ready to help me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from S S (Daughter of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since October 23. The staff are really nice and engaging. The rooms are spacious. Everyone is very friendly and keeps us well-informed. Very homely atmosphere. The lounge/dining room is very bright and lots of activities to keep the residents entertained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from John D (Son of Resident) published on 28 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Overall at first appearance, the home looked very nice. It was one week into my mother's stay I noticed things had gone missing from her room and clothes that did not belong to her kept appearing in her room. They did not stick to her medication regime that she had been used to for the previous 5 years
I had been caring for her. They failed in her feeding. They claimed although she had been in there for respite to give me a break she remained in there for 5 weeks they claimed that she only stopped eating and taking her medication 3 days before she was admitted to hospital. I feel that they were untruthful about this situation. Their system for marking the resident's property is a thick black marker pen. They do not use specialized laundry tags. This wrecks their clothes and makes them devalue, should they need to be sold. My mother thankfully passed away in Hospital and not in the home. I need to contact the home again to see if the missing Items have been found.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from Sean S (Son of Resident) published on 28 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been looked after well given his needs. He’s made to feel heard, nothing is too much bother. Staff-wise, activities hold music quizzes that he loves, he’s socialising well and is encouraged. It’s amazing how well he’s settled, my whole family is over the moon. There is a balcony on each floor
that my dad uses for fresh air.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queen Elizabeth Care Centre

from Laura P (Friend of Resident) published on 29 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been great in informing us about covid and about lockdown. They have communicated with the family throughout. The staff are wonderful and always so cheerful. The manager is amazing and really has the residents at heart. She knows all the residents and their families and is a credit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Windsar Care Ltd in Berkshire Windsar Care Ltd in Surrey

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsar Care Ltd to verify any information. View our terms and conditions. Windsar Care Ltd has an Enhanced Service – more info.