Care Homes Owned by Saturn Healthcare Ltd

  • Care Homes Owned by Saturn Healthcare Ltd

Saturn Healthcare Ltd Locations (3)

 

3 Care Homes owned by Saturn Healthcare Ltd

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Badgers Wood

29 School Road, Drayton, Norwich NR8 6EF 

9.6 28 reviews
"I would just like to say that Badgers Wood is the best care home that I've stayed in. The staff are so friendly and compassionate and…"   Read all 28 reviews
Location Type Care Home

Badgers Wood is a residential care home situated in Drayton, approximately four miles from the city of Norwich. This outstanding care home comes with a library, a retro lounge and a seaside room for relaxation and reminiscence. For those who enjoy… Read more about Badgers Wood

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 37 Rooms from £1,100 / week
Bungay House

8 Yarmouth Road, Broome, Bungay NR35 2PE 

9.6 12 reviews
Location Type Care Home

Bungay House in Broome, Norfolk, is a 21-bed care home offering people the care and support they need. Compassionate, trained staff give residents the care they need with respect. A variety of exciting activities and trips out are planned for… Read more about Bungay House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 21 Rooms
Brett Vale

Granary Barn, Sulleys Farm, Lower Raydon, Ipswich IP7 5QQ 

  • Care Provided
  • Residential
  • Learning Disability
  • Physical Disability
  • Younger Adults
  • 10 Rooms

Saturn Healthcare Ltd Reviews (40)

Reviews Posted for members of Saturn Healthcare Ltd

Overall Experience

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Review of

Badgers Wood

from Peter C (Respite Resident) published on 1 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that Badgers Wood is the best care home that I've stayed in. The staff are so friendly and compassionate and caring. They have time for you if you need to talk. The food is great, so much choice. I hope when my time comes that I would be able to stay at Badgers Wood.
Can't
praise the staff enough for their kindness and compassion.

Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for taking the time to write a review about your recent stay at Badgers Wood Care Home. The team are proud to call themselves care professionals, reflecting person-centred outcomes in everything they do. We are happy to hear that your experience was so positive. We look forward to welcoming you back again in the future.


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Review of

Badgers Wood

from Verity M (Daughter of Resident) published on 28 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum was in hospital for a long time and couldn't return home. I looked around ten-plus care homes and none had the same feeling as Badgers Wood. I knew straight away Mum would love living here, all the staff are friendly and very approachable. There are always activities going on which keeps all the
residents engaged. Mum reports that the food is very good and there's always a cup of tea on offer. There is a real sense of community here. I know Mum is happy and well cared for.

Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for taking the time to leave a review for us. Our team really do care about positive outcomes for their service users and that love and empathy extends to families, too, whom we are equally keen to work with and support. We are so glad to hear that your search for the right care home could conclude happily once you visited Badgers Wood.


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Review of

Bungay House

from Joanne H (Daughter of Resident) published on 15 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident within this care home for around 9 years now.
She is now in the latter stages of Dementia.
Even though our mum doesn't know who we are anymore, I know for sure, 100%, that she is in good hands with the staff at Bungay House, and Mum seems to recognise them anyway, which
is a relief for us, as we feel relieved that she seems happy and content when she sees them too!
We wouldn't want our Mum anywhere else, and the other residents in the home are all really lovely in their own way too.
The home is very warm and welcoming, and they also update on their social media page regularly with the activities etc, so we can see what Mum has been up to.
Thank you to all the wonderful staff at Bungay House.

Reply from Sharon Hurren, Registered Homes Manager at Bungay House

Thank you so much for your lovely comments it's our absolute pleasure to care for your Mum. She is very much part of our lovely big family here.


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Review of

Bungay House

from P M (Resident) published on 11 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Bungay House is like no other care home. The staff go over and above the call of duty in every way. The building is not only beautiful but very homely. The food is delicious. The management are fantastic along with an informal open door policy. Ten plus out of ten!

Reply from Sharon Hurren, Manager at Bungay House

Many, many heartfelt thanks for your very kind words.we all enjoy your company and you are a massive part of our lovely family here.


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Review of

Bungay House

from G C (Resident) published on 21 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I very much love it here and get on well with all the staff. They are very nice people and make me very welcome.
Thank you.

Reply from Darren Buckworth, Director at Bungay House

Thank you for your kind words. It is a pleasure having you live with us and being part of our family.


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Review of

Bungay House

from A S (Wife of Resident) published on 20 March 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband has settled in lovely.
Has his own room with tv, chair and fridge. With wash facilities too.
My husband is in his mid-40s. This is the third residential home we have tried. So far they have accommodated his every need as well as ours when we visit.
Just outside his room is a lounge with
tv table and chairs and a sofa. We use this regularly for when I bring the young grandchildren to see Grandad.
The garden is lovely and secure.
Staff are friendly and lovely. Always asking if we need anything on arrival.
The food looks and smells lovely.
My husband has started to socialise with other residents and also go out to cinema and restaurants which is a huge achievement for him.
I am pleased he is settling in well. He’s been there a couple of months now.

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Review of

Badgers Wood

from Carl F (Husband of Resident) published on 19 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Very pleasant surroundings. Nice environment.

Reply from Anne Riches, Manager at Badgers Wood

Thank you for taking the time to review our care home. We are so glad that you found our care home environment a positive experience. Our staff take pride in providing a clean, relaxed and welcoming environment and your feedback has been passed on to our team.


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Review of

Badgers Wood

from Jayne (Daughter of Resident) published on 12 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in really well from day one. The staff and care they give are excellent. Planned activities every day, and knowing Dad is in here gives us peace of mind. Any concerns they will let you know.

Reply from Anne Riches, Manager at Badgers Wood

Thank you so much for your kind words and positive feedback. We are so pleased to hear that your dad has settled in so well. We sincerely hope he continues to enjoy his stay with us.


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Review of

Badgers Wood

from Pamela F (Resident) published on 12 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Staff excellent.
Food - A-star.

Reply from Anne Riches, Manager at Badgers Wood

Thank you for taking the time to review our care service. We are so pleased to hear that you have a high regard for our staff team and the food that we provide. We welcome all feedback but are glad to know that your experiences are positive.


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Review of

Bungay House

from Joanne A (Daughter of Resident) published on 19 February 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot thank management and staff enough for all the help and support that they have and still provide for Mum and also myself. Everyone always goes above and beyond. Excellent home, excellent staff and care. The home is always clean and smells lovely. Staff are also always so happy and bubbly. Would
highly recommend.

Reply from Sharon Hurren, Manager at Bungay House

Dear Joanne,
Thank you so much for your very lovely feedback. We are so lucky to work in such a nice home with all of the lovely residents. Thank you also for always supporting us and coming along to all the activities and also helping by donating to our charity work. We are so pleased that your lovely mum lives at Bungay House.


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Review of

Bungay House

from R J (Mother of Resident) published on 19 February 2024
Overall Experience  Overall Experience 5.0 out of 5

My son seems very happy with his stay here at Bungay House. I don't need to worry about his care. He has good meals and joins in with outings and entertainment. My son has lived in three other accommodations and this is the best.

Reply from Sharon Hurren, Manager at Bungay House

Thank you very much for your kind words and very positive feedback. We are very happy to care for your wonderful son.


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Review of

Bungay House

from Chantal M (Great-Niece of Resident) published on 15 February 2024
Overall Experience  Overall Experience 4.0 out of 5

This is a lovely care home, my uncle is very well looked after here. I feel very happy with the way he’s treated and looked after, the staff are very friendly and supportive towards my uncle and also when I go there to see him and have lunch. The food is very good and very nutritious. They have choices
too.
They are good at communicating with me if there are any issues related to my uncle.
The staff here are so kind and caring. They do such a wonderful job, well done all.

Reply from Sharon Hurren, Manager at Bungay House

Dear Chantel,
Thank you so much for your kind words. We are pleased to care for your wonderful uncle. He is very much part of the Bungay House family now.


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Review of

Bungay House

from Iain F (Friend of Resident) published on 13 February 2024
Overall Experience  Overall Experience 4.0 out of 5

When visiting my friend in the care home, staff have been polite and helpful. Resident seems to have been well looked after. There seems to have been plenty of activities. Generally good care by staff.

Reply from Sharon Hurren, Manager at Bungay House

Dear Iain,
Thank you so much for your feedback. We will take all your comments on board and as always, try to improve our service. We always ensure that the residents are safe and well cared for.
We are also pleased to be able to offer so many different meaningful activities and I know that your friend really enjoys joining in with these.


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Review of

Bungay House

from Sally-Jane C (Friend of Resident) published on 13 February 2024
Overall Experience  Overall Experience 5.0 out of 5

I have a good friend who's been living at Bungay House for a year now and he's the happiest and healthiest I've ever seen him.
The staff are lovely, as is the beautiful house and location.
The atmosphere is welcoming, happy and homely and my friend loves living there.
Various activities and trips
are plenty and the food is good home cooking which I've sampled myself when invited for dinner.
Friends and family are welcome, at any time and having worked in social care for many years, I'm impressed by Bungay House.
It's a proper home.

Reply from Sharon Hurren, Manager at Bungay House

Dear Sally,
Thank you so much for your lovely comments. It's so heartwarming to read your notes. We aim to provide all the lovely residents that live here with a homely environment and it's nice that we can offer families and friends to join us for lunch. We do pride ourselves on being a proper home.


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Review of

Badgers Wood

from Shirley L (Resident) published on 12 February 2024
Overall Experience  Overall Experience 5.0 out of 5

All staff are good workers. Food is good. Activities offers are good. The lady who takes the activities is fun. The home is kept clean.
Overall, I would recommend Badgers Wood as a care home, safety and security.

Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for taking the time to submit a review for Badgers Wood Care Home. Feedback is very important to us and it is wonderful to hear that you feel that your home is safe, secure and clean and that you enjoy the food and social side of life. We sincerely hope that you continue to enjoy your stay with us.


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Review of

Bungay House

from M B (Resident) published on 31 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I have always had a good rapport with the staff. Always polite and eager to answer any queries. I would recommend this place to anyone.

Reply from Sharon Hurren, Manager at Bungay House

Thank you so much for your lovely comments. We are so pleased that you live here with us. You are a true gentleman.


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Review of

Bungay House

from Kevin S (Son of Resident) published on 31 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Always been a happy experience visiting my mum, they are always helpful.

Reply from Sharon Hurren, Registered Manager at Bungay House

Dear Kevin,
Thank you for your lovely comments and feedback, it's our pleasure to care for your lovely mum.


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Review of

Badgers Wood

from Sonia G (Daughter of Resident) published on 6 September 2023
Overall Experience  Overall Experience 5.0 out of 5

Very attentive.
Staff are wonderful and lovely and friendly.
Rooms are excellent.
Everything is wonderful.

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Review of

Bungay House

from A G (Daughter of Resident) published on 21 April 2023
Overall Experience  Overall Experience 1.0 out of 5

Run as fast as you can from this home. Mum was allowed to come here after a visit by myself. Looks lovely little place. They could accommodate mum's needs and promised nutritious meals etc. (two Sundays on the trot it was takeaways for lunch, I think it suited the staff members on duty). Apparently,
mum was a handful and was always walking around which was hard for them to watch her. She had 2 falls with them and both times she was alone, luckily another resident raised the alarm. Unfortunately for us, mum had deteriorated due to a fractured pubic bone and was bed bound. I received a call to tell me they had called an ambulance as her fluids were low and she was taken to the hospital, the doctors were a bit puzzled as to why when they checked her vitals etc, so they tried to rearrange transport back to the home, who then refused to have her back! As you can imagine our horror and hurt at the treatment of my mum. She then had a 5-day stay while we managed to find somewhere for her. Avoid.

Reply from Darren Buckworth, Director at Bungay House

In the 7 weeks your mum was with us, she had a total of 3 takeaways. Your mum enjoyed them, just like the other residents do. Takeaways are a treat and most people, whether in a care home or not, enjoy a takeaway. During the other 50-odd days she was with us, she did enjoy a varied, balanced and healthy diet. We still have all the records of what she ate, for anyone wanting to see. I can’t see what is wrong with that, it is normal to enjoy an occasional takeaway. You even complained to CQC about this and we provided them with all our records and they are happy with the mealtimes at Bungay House. She was very underweight when she arrived at Bungay House, just 42.2kg, and she did actually put on a little bit of weight while she was with us. Your mum did fall twice when she was with us, and we felt that we were unable to meet her needs. So it's not a case of refusing to take her back, it's what is in her best interest, is there another care home that would suit her better?


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Review of

Badgers Wood

from O C (Resident) published on 29 August 2022
Overall Experience  Overall Experience 5.0 out of 5

I've been living here for a few months now. The staff are wonderful. Very kind and the food is really rather nice. It's tasty and that's what you want. My room is lovely, the view is nice and it's so quiet.

Reply from Anne Riches, Home Manager at Badgers Wood

Thank you for taking the time to submit a review for us. We value everyone's feedback, as it helps us see what we are doing well, and areas where we can improve. We are glad to hear you are enjoying life at Badgers Wood!


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Frequently Asked Questions about Saturn Healthcare Ltd

How many Care Homes does Saturn Healthcare Ltd own?

Saturn Healthcare Ltd own 3 Care Homes.

Which Saturn Healthcare Ltd Care Homes have the highest review score?

Badgers Wood, Bungay House & Brett Vale have the highest review score.