How many Care Homes does Whitefield Care own?

Whitefield Care own 2 Care Homes.

Which Whitefield Care Care Homes have the highest review score?

The Old Vicarage & Whitefield House have the highest review score.

Whitefield Care | 3 Care Homes

Review of
Whitefield House
from D S (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

We really could not be happier for my mother and for the quality of care and of the whole environment of Whitefield House. The staff are so friendly, patient and helpful - not just with the residents but also with my wife and I when we visit.
My mother arrived several months ago after a spell in hospital

after a fall, back then she had lost a lot of weight, could not walk and was incontinent. The staff brought her in, treated her with dignity and admitted her in a friendly, casual manner but taking care of all the details. The excellent care started there!
Within a couple of months she had put her weight back on, was 'mostly' continent (she was like that before!) and zipping around on her walking frame like a racing driver! The staff have even had to tell her off for getting up and heading off without one of them being there to escort her!
In short, beautiful grounds, beautiful house, fantastic care and communication with us.

Reply from Dayna Crabtree, Administration at Whitefield House

Thank you for taking the time to share your experience and leave such a lovely review. It is our pleasure to care for your Mother.

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Review of
The Old Vicarage
from Justine B (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My dad has lived at The Old Vicarage since October following Alzheimer's and a stroke. All staff helped him to settle immediately. This was the hardest decision I have ever had to make yet remains one of the best I have made. From the preparations to move dad in, to now, the communication and support

provided by the staff at The Old Vicarage has been second to none.
Dad is cared for, respected, and supported daily. His needs are met and I am informed of everything. There are regular activities that Dad is able to engage in, he thoroughly enjoyed his trip to the chip shop! He loves to look his best and there is a hairdresser who makes sure he has a regular trim. This is very important and is just one part of the ongoing care and commitment provided to him to ensure his well-being. I see that residents at The Old Vicarage are seen as valued members of the community, not just old people who need looking after. I highly recommend this setting. Thank you to all the staff.

Reply from Dayna Crabtree, Administration at The Old Vicarage

Thank you for taking the time to leave such a glowing review! It is great to hear your feedback! I will pass on your kind words to all staff.

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Review of
The Old Vicarage
from Mike H (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Mum was at the Old Vicarage for circa 3 years and during that time the love and care provided by the staff was first rate.
Unfortunately Mum passed away this month and the love and care shown by the staff to both Mum and to us as a family could not be faulted.
Thank you to a particular member of staff

and her team for everything they did for Mum.

Reply from Dayna Crabtree, Administration at The Old Vicarage

Thank you for taking the time to leave a lovely review. It was a pleasure to have your mum with us at The Old Vicarage.

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Review of
Whitefield House
from D B (Son of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

Could not be happier with everything. My Father always asks how I knew where he is - he thinks he is in a hotel and always sings its praises.

Reply from Dayna Crabtree, Administration at Whitefield House

Thank you for taking your time to submit a lovely review! We appreciate your feedback.

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Review of
Whitefield House
from A W (Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

I enjoy my own room, I like to sit and look at the garden and it is clean. The girls take us out to different places, also do activities with us. Food is good, washing done for us. Very good.

Reply from Dayna Crabtree, Administration at Whitefield House

Thank you so much for your positive review. It's great to know staff are appreciated for their hard work in all areas of the Home.

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Review of
Whitefield House
from M W (Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

Enjoy the entertainment and company. Meals very good. Room very nice and comfortable.

Reply from Dayna Crabtree, Administration at Whitefield House

Thank you for taking the time to leave a review. We do put a lot of effort in to celebrate different occasions and arrange activities within and outside of the Home, so it is great to hear you enjoy the entertainment!

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Review of
The Old Vicarage
from M J (Son of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience

Up to now our experience with The Old Vicarage has been faultless and we don't have any complaints or concerns up to now. All the staff seem very friendly and caring and attentive towards all residents in their care.

Reply from Mark Macdonald, Owner at The Old Vicarage

Thank you for taking the time to submit a review. I am pleased to hear that your experience to date has been faultless and that you have found the staff to be very friendly, caring and attentive.

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Review of
Whitefield House
from Gerard S (Son of Resident) published on 23 July 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Whitefield House for nearly one year.
My two brothers and I visit every week travelling over five hours.
We have been very impressed with the level of care offered. The staff are caring, professional and always supportive.
Her room is spotless and her clothes are washed

regularly - the staff do not know when we are visiting, but Mum is always dressed colour-coordinated and ready to be taken out.
There are daily activities designed to keep everyone active and mentally stimulated.
I would recommend Whitefield House unreservedly.

Reply from Mark Macdonald, Owner at Whitefield House

Thank you for taking the time to leave such a nice review, and I know that both other families looking to place their loved ones in addition to our staff will appreciate your feedback.

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Review of
Whitefield House
from S H (Daughter of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience

When my mother required 24-hour care after a bad fall and could not manage at home anymore we looked at Wentworth House as we had past experience. My mother-in-law lived there over 12 years ago for a period of 2.5 years and was very well looked after. It was nice to see some of the staff were still

working there and even remembered my mother-in-law. All areas of the house are clean and the decorating is welcoming and homely. There are plenty of activities for residents and all birthdays, including beautiful cakes, are celebrated. Public celebrations i.e. Christmas, Chinese New Year, etc. Staff participate in activities. Staff take residents who are able to outside activites. Staff are caring and encourage residents. Staff in all areas are helpful. It took our mother a while to settle, after living independently, but she will quite happily tell you this is now her home. We would recommend a visit to Whitefield House if you are looking for care for your relative, etc.

Reply from Mark Macdonald, Owner at Whitefield House

Thank you so much for recommending Whitefield House and for taking the time to provide feedback on your experience of our care home.

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Review of
Whitefield House
from S B (Wife of Resident) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience

Whitefield House has been wonderful for my husband who has dementia. He has been in Whitefield House for almost 2 years and has been very happy there. All the staff and carers are brilliant and look after him well. Nothing is too much trouble for them. The house itself always looks so clean and tidy

and his bedroom is perfect whenever we visit. We cannot thank them enough - we are so grateful to them all.

Reply from Mark Macdonald, Owner at Whitefield House

Thank you for taking the time to leave such a wonderful review. We will pass on your comments to our staff, who do appreciate it when their hard work is recognized.

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Review of
Whitefield House
from Wendy H (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

We chose Whitefield House for my mum in January 2021. We have been extremely satisfied with the care and support she has received during her time at the home. The staff are wonderful with my mum. They are caring and compassionate with all residents. I would not hesitate to recommend this home to anyone

looking for a supportive environment for their loved ones.

Reply from Dayna Crabtree, Administration at Whitefield House

Thank you for taking the time to submit a lovely review. We will pass on your kind words to our staff!

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Review of
The Old Vicarage
from J N (Daughter of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been well cared for over a number of years and the care staff are excellent and always contact us if they have any concerns. The rooms are very clean and well-appointed. Mum is always well-dressed and colour-coordinated. Could not find any faults at all.

Reply from Mark Macdonald, Owner at The Old Vicarage

Thank you for submitting a review, which is appreciated by all our staff. Your mother was with us for a long time and will be missed by all.

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Review of
The Old Vicarage
from J H (Daughter of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

Professional yet friendly, extremely caring, and have looked after Dad with dignity and respect. Nothing is too much trouble and always at hand to answer any inquiries we have had. The room was lovely if a little small however as Dad was in for respite it was fine, with lovely décor and great food for

Dad.

Reply from Mark Macdonald, Owner at The Old Vicarage

Thank you for recognizing that we endeavor to be as professional, and caring as we can and to treat our residents with the greatest of respect. It's much appreciated, thank you.

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Review of
The Old Vicarage
from J B (Daughter of Resident) published on 6 March 2024

Submitted via Postal Card • Report

Overall Experience

As a family we couldn't ask for anything better than the care our mum is being given in every way possible.

Reply from Mark Macdonald, Owner at The Old Vicarage

It is greatly appreciated when family members leave such a glowing review. I'd like to say a big "Thank You" on behalf of our team.

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Review of
The Old Vicarage
from Gareth P (Nephew of Resident) published on 6 March 2024

Submitted via Postal Card • Report

Overall Experience

The Old Vic, all the staff were a lifeline after my aunty had been in hospital June 21. We are completely happy with the care she has received.
Regarding value for money, I have no reference point but whilst she can afford this, all is good.

Reply from Mark Macdonald, Owner at The Old Vicarage

Thank you for taking the time to submit a review. We are pleased to see that you rate our service very highly, however this does come at a cost.

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Review of
The Old Vicarage
from John B (Son of Resident) published on 14 February 2024

Submitted via Website • Report

Overall Experience

My late mother spent the last few months of her life at "The Old Vic" and we couldn't have found a better place for her. It is like a small hotel, very clean and on lovely grounds. Mum had her own room and it was very well-appointed. She told me the food was very good (although she couldn't always remember

what she'd had!) and she enjoyed the activities, especially the singing, and being in the lounge chatting with the other residents. I cannot praise the staff too highly; they were all lovely and so friendly and accommodating whenever we visited and during mum's last few days they couldn't have been more caring and loving.

Reply from Mark Macdonald, Owner at The Old Vicarage

I'm pleased to hear that you felt your mother received the care and love she deserved while she was living with us. We really do appreciate it when we get such a lovely review.

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Review of
Whitefield House
from Diane G (Daughter of Resident) published on 7 December 2023

Submitted via Website • Report

Overall Experience

It is never easy choosing a care home, but I know we chose the best place for Dad and Mum. Care at their family home became difficult, and they moved into Whitefield House in December 2022 aged 98 and 96. The care and attention at Whitefield House are exceptional, the staff are amazing, and nothing

is too much trouble. Sadly my father passed away in June, and it was reassuring that Mum was so well looked after in the difficult times that followed.
The building and surrounding area are lovely, the interior of the home has been well thought out, and the rooms are of a high standard (Mum's room has a view over the garden). The most important thing is the staff, and they are exceptional. I do mean all the staff, from the office, the kitchen (amazing food and the birthday cakes they make are fabulous!), to the care staff themselves. I cannot thank you all enough for the care and attention you give. You do an amazing job.
Thank you.

Reply from Mark Macdonald, Owner at Whitefield House

Thank you so much for taking the time to leave such a fantastic review. All our staff really do appreciate it when their hard work is recognised.

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Review of
The Old Vicarage
from S M (Son of Resident) published on 17 November 2023

Submitted via Postal Card • Report

Overall Experience

This is a fabulous care home and thank goodness a friend recommended it to us. Dad never wanted to go into a care home but he was struggling at home. He has settled in very well and looks really cared for and he says it's like a hotel with plenty of entertainment.

Reply from Mark Macdonald, Owner at The Old Vicarage

Thank you so much for submitting a review. I’m glad to hear that your dad has settled in.

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Review of
Whitefield House
from Juliet E (Power of Attorney of Resident) published on 1 November 2023

Submitted via Website • Report

Overall Experience

Our dear friend is 99 years old came to Whitefield House in July 2023. We cannot fault the manager who has been most helpful and nothing is too much trouble, the same goes for the staff who are amazing and go above and beyond. There are always different activities going on and residents are encouraged

to get involved and staff take them out too.

It is of a very high standard and has a luxury feel to it. The furnishings and decor in communal rooms, areas and the garden are to a very high spec and feel quite luxurious you can see that a lot of time and money has gone into the interior design, there is even a hair salon on site. Residents' rooms are really lovely and also kitted out to a high standard.

Whilst it would have been preferable for my friend to stay at home it just wasn't possible due to her needing 24-hour care. We feel relieved to have found such a lovely place for her and peace of mind knowing that she is safe and very well cared for.

Thanks a million to everyone at Whitefield House

Reply from Mark Macdonald, Owner at Whitefield House

Thank you for leaving such a lovely review, we do invest a lot of time and money in trying to make our care home as comfortable and inviting as we can.

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Review of
Whitefield House
from Joanne C (Daughter of Resident) published on 17 October 2023

Submitted via Website • Report

Overall Experience

Whitefield House has been and continues to be amazing for my dad who has dementia. He has been in Whitefield House over a year now, we have been constantly delighted with the standard of care. It is a care home in the true sense of the word. All the staff and carers are wonderful and care for Dad brilliantly

every day. He is always super clean, even if I just pop in to see him. His room and all the communal areas are always spotless. We never wanted Dad to go in a home, but we were forced to put him in as respite as my mum, who was his primary carer, broke her hip. He settled so quickly and has been so happy there that he has stayed as Mum really couldn’t cope. One of the main carers even brought him to his granddaughter's wedding. They go over and above all the time. We love Dad so much and we are overwhelmed that we have found somewhere that cares for him so well. Nothing is too much trouble and we are forever grateful to all the staff.

Reply from Mark Macdonald, Owner at Whitefield House

We are really pleased to hear that that your dad has settled quickly in the home and is so happy. Thank you for taking the time to show your appreciation of the care and hard work that our staff do, by submitting this glowing review. It is much appreciated by all.

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Care Homes Owned by Whitefield Care

Whitefield Care Locations (3)

Whitefield Care Reviews (81)

Whitefield House

The Old Vicarage

The Old Vicarage

Whitefield House

Whitefield House

Whitefield House

The Old Vicarage

Whitefield House

Whitefield House

Whitefield House

Whitefield House

The Old Vicarage

The Old Vicarage

The Old Vicarage

The Old Vicarage

The Old Vicarage

Whitefield House

The Old Vicarage

Whitefield House

Whitefield House

Awards / Recognitions (0)

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