How many Care Homes does Sunflower Healthcare own?

Sunflower Healthcare own 4 Care Homes.

Which Sunflower Healthcare Care Homes have the highest review score?

The Limes , Neem Tree Care Centre & Rose Farm have the highest review score.

Sunflower Healthcare | 4 Care Homes

Review of
Rose Farm
from Stephen H (Son of Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience

Over the 11 years that Dad was a resident at Rose Farm, we found that he received the highest standard of loving care from a dedicated team of carers. It was obvious that the Home is very capably managed and even the owners take a close interest in events from time to time. Every aspect of the daily

routine from caring, meals, and activities to cleaning was of the highest quality. I highly recommend Rose Farm in every respect.

Reply from Kelli Hardcastle, Manager at Rose Farm

Thank you so much for your wonderful insight into our Care provision and facilities, it really was our pleasure to care for your Dad. I will ensure your lovely feedback is cascaded to the whole team.

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Review of
The Limes
from Lesley S (Daughter of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

My mum came into the home a few weeks ago and has settled in nicely. She has been helped by the staff to settle in with excellent care and dignity. She says she likes the staff, activities and food. The family are very pleased with the handover from the hospital and very pleased with the overall care.

A big thank you to everyone at the home.

Reply from Libby Bond, Manager at The Limes

Thank you for your lovely comments. It's good to hear that your Mum has settled in well to The Limes family, it can be an anxious time for all involved. I will pass your kind words onto the rest of The Limes team.

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Review of
Rose Farm
from Oliver P (Grandson of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

A wonderful care home with a great sense of community. Very caring and attentive staff who provide excellent care to their residents.
Residents are treated with the utmost respect and dignity. Always a pleasure to visit.

Reply from Meera Shah, Director at Rose Farm

Thank you so much for your valuable feedback which we will pass onto the team.

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Review of
Rose Farm
from L G (Daughter of Resident) published on 24 June 2024

Submitted via Website • Report

Overall Experience

Rose Farm is an excellent care home. My Mum has lived there for 18 months and myself and my family have been delighted with the care and support she has received. The staff are amazing, Mum is very happy she feels secure very well cared for and is kept well occupied by all the lovely activities and

days out that are ongoing at the home. The food is lovely and residents are given lots of choice and all communal areas and the resident's rooms are kept spotless. My mum's health has been closely monitored and maintained to the very best it can be. My Mum has Dementia which is quite progressed and despite this, her time at Rose Farm is a positive happy time for her.

Reply from Kelli Hardcastle, Manager at Rose Farm

Thank you so much for your positive feedback on our service, it is lovely to hear how you think the staff are amazing, I will be sure to pass on your comments! It really is our pleasure to care for your loved one.

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Review of
Neem Tree Care Centre
from D D (Brother-in-law of Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience

My sister in law has been a resident at Neem Tree for over 18 months.
She is looked after very well. The staff are always smiling and know her needs. They respect that she likes her own privacy and her room always looks very clean and tidy.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for your valuable feedback which we will pass on to the team.

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Review of
Rose Farm
from C B (Daughter of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience

Mum has been at Rose Farm for 2 years now and her care needs have increased significantly but so has the response from the whole team. Mum's dementia has progressed and has been managed with a skilled and professional response. All the team have shown Mum respect, courtesy and gentle humour and encouragement

in response to some difficult behaviours. The manager and team have been incredibly supportive of Mum's family during recent health issues. We feel reassured Mum is given appropriate, individualised and sensitive care which is all we could ask for. The manager and deputy listen to any queries and respond quickly to requests to improve care.

Reply from Kelli Hardcastle, Manager at Rose Farm

Good afternoon, thank you so very much for your positive feedback regarding the care provision Mum receives. It truly is our pleasure, not only to care for your mum but to be a support to you all as a family.

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Review of
Rose Farm
from D Q (Son of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience

Mum has been a resident at Rose Farm for over 2 years. All of the staff are caring, and treat the residents with respect, compassion and dignity (Sometimes under trying circumstances). Mum's health has deteriorated while she has been at Rose Farm, but I feel confident that she is safe and well cared

for. If ever there are any concerns someone will ring me and update me on what is happening. I have seen how well staff treat my mum, the way they talk to her and deal with her. When I visit, I am always greeted with a smile and an update on how mum is. I would not hesitate in recommending Rose Farm.

Reply from Kelli Hardcastle, Manager at Rose Farm

Thank you so much for your positive feedback; it really is our pleasure to care for your loved one, and we are happy to hear of your confidence in our care provision. It is also so lovely to hear from your perspective how you find the whole team to be caring, respectful and compassionate. We are very proud of our team and to see that families/visitors acknowledge these traits is wonderful to hear. Again, thank you.

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Review of
Rose Farm
from Sharon H (Daughter of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience

I have always found Mum to be well cared for and as content as possible at Rose Farm. Staff are always available for any small concerns and I have regular meetings with management to keep me updated. There are also online family meetings and a family support group. As my sister and I live some distance

away and cannot visit regularly, it is really important to us that we are kept informed about Mum's wellbeing. Rose Farm organise online chats, and phone calls, and prints out emails and photos in order that we can be in regular contact. The level of care that Mum receives is excellent. She has a named carer for any specific queries and importantly stable care staff - she knows them and they are familiar to her, know her and are fond of all the residents. This is important for someone who needs familiar things, people and continuity to minimise anxiety. It is also essential for my sister and I to know that my mum is being treated well and she certainly is at Rose Farm.

Reply from Kelli Hardcastle, Manager at Rose Farm

Thank you for your lovely feedback, which is extremely valuable to us as a service. Communication is key and your feedback on tools utilised by the service in how we ensure and maintain effective communication for our residents and their loved ones is really insightful thank you. It is fantastic that you view your mum's care as Excellent; it really is our pleasure.

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Review of
Rose Farm
from Shirely L (Wife of Resident) published on 11 June 2024

Submitted via Website • Report

Overall Experience

My husband has been a resident at Rose farm with mixed Alzheimer's, he is well thought of, all care and needs are second to none, staff and management nothing is too much trouble and relatives are made to feel part of the family.

Reply from Kelli Hardcastle, Manager at Rose Farm

Thank you Shirley for your positive feedback to the care provision we provide your husband, I am so pleased that you feel this way and it really is our pleasure. Your input and support is truly valuable to us and our Rose Farm family.

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Review of
Albany House
from Anne M (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience

My experience with this care home is that it's second to none. All carers management etc are unbelievably caring. All lovely people. I have no complaints at all. My mother-in-law and my mother have been cared for in the Albany and I can't thank them enough.

Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your review, we will make sure to pass on your comments to all the staff at Albany House

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Review of
Albany House
from Joanne P (Daughter of Resident) published on 4 June 2024

Submitted via Postal Card • Report

Overall Experience

Very caring staff - attentive to each resident. When visiting my mum 6 days in consecutive was treated like family - all residents included in conversations, activity and well-being considered.
While the home is an older residence, the house is clean, well maintained and feels homely!

Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your kind words, we will make sure the staff are informed.

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Review of
Neem Tree Care Centre
from M K (Husband of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience

I come to see my wife 7 days a week. The service here is very good. The staff are very helpful. I can approach management without any problem.

Reply from Meera Shah, Director at Neem Tree Care Centre

We are thrilled with your feedback. We will pass on your comments to the team. Thank you very much.

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Review of
Neem Tree Care Centre
from G B (Son of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

Neem Tree staff are really lovely and helpful. It seems the home is generally run well by the team. Although there are always improvements which can be made such as increasing staff potentially, as anywhere, the running of the home seems to be well managed. The place is kept clean and maintained well.

My mother has been resident here since January this year after I had struggled to look after her at home for some time. I've been able to get on with my life and work feeling assured she is taken care of well here.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for your comments which we will pass onto the team. We do try to continuously improve so we are grateful for your feedback.

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Review of
Neem Tree Care Centre
from Harsha R (Daughter of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

My almost 92-year-old dad has been a resident at Neem Tree for just over two years now. He has dementia and is now not able to walk at all. All the staff at Neem Tree have been very supportive especially when I have had any concerns regarding Dad's care. They provide different kinds of vegetarian Asian

food every day which includes an Asian sweet too that my dad loves. The staff also give my dad an option to go to the English wing where he is able to eat something English (for example omelette and chips and dessert), that he loves! They also do activities such as bingo and painting that Dad really enjoys. Overall, the care of all the staff has been amazing. Thank you to all at Neem Tree.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for taking the time to give your feedback and constructive comments which we will pass on to the team.

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Review of
Neem Tree Care Centre
from B S (Granddaughter of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

My grandmother, who has dementia, seems genuinely happy at the home and well looked after. The staff were all very courteous and warm. I found my grandma doing exercises with a trainer. She really enjoyed that.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for your very valuable feedback. The team will be absolutely delighted to hear these comments.

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Review of
Neem Tree Care Centre
from S K (Son of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

The care staff who look after my father are always friendly and helpful. Whenever we visit Neem Tree to see my father, we are always made very welcome. The activities for the residents are well thought of and involve the residents who participate well. The home manager runs the home so very well and

makes an effort to know the individual residents. Overall very happy with the home.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for taking the time to provide your feedback. The team will be very motivated by your comments.

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Review of
Neem Tree Care Centre
from K K (Son of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

We have found this care home to be excellent. The management and staff always listen and I find them responsive. The food, the service and overall care is praiseworthy. It provides a safe and comfortable environment. My above experience has been constant throughout last 3-4 years. Their care was kind

and compassionate during the COVID pandemic. All the staff are gentle, caring and provide superb care. Thank you for being there and taking such good care of our loved ones.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you for your valuable feedback. We are thrilled that you find Neem Tree a safe environment. We will pass your comments to the team.

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Review of
Neem Tree Care Centre
from S K (Niece of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience

The staff at the care home are extremely helpful and reach out to advise if there is a question. They are quick to resolve and helped us to purchase a bench for my aunt, who was a resident and recently passed away. My uncle is still residing at the home and is always well-presented and comfortable when

I visit. The home is clean and the rooms are always fresh whenever I have attended. The staff speak several languages and ensure the residents have a full experience of 'home from home' as possible. We are always greeted well and courteously and residents are addressed respectfully often by using 'uncle' or 'aunty' which is a cultural identity. We do not feel uncomfortable visiting my uncle and feel he is well looked after.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for your feedback which we will share with the team.

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Review of
Neem Tree Care Centre
from Anup S (Son of Resident) published on 24 April 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Neem Tree since June 2022. She speaks Gujarati only and is a vegetarian. She has settled in very well at Neem Tree and the staff are looking after her exceptionally. They are in regular contact with me for any medical attention required. Even while she was recently admitted

to the hospital, one of the nurses phoned regularly to check up on how she was doing.
I find all the staff extremely polite and helpful and we as a family are very grateful for the level of care our mum is receiving.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much. Your feedback is greatly appreciated and we will pass it on to the team.

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Review of
Neem Tree Care Centre
from Shamir P (Son of Resident) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience

It is over one year since my mother was placed in the Neem Tree Care Centre. Throughout, starting from management to all staff and nurses, we as a family have been so happy with the care provided. The care requests by us have been observed. Very satisfied family.

Reply from Meera Shah, Director at Neem Tree Care Centre

Thank you so much for your valuable feedback. We appreciate it and will feed back to the team.

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Care Homes Owned by Sunflower Healthcare

Sunflower Healthcare Locations (4)

Sunflower Healthcare Reviews (75)

Rose Farm

The Limes

Rose Farm

Rose Farm

Neem Tree Care Centre

Rose Farm

Rose Farm

Rose Farm

Rose Farm

Albany House

Albany House

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Neem Tree Care Centre

Awards / Recognitions (0)

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