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Care Home Owned by Advinia Healthcare Ltd in Durham

9.0 Group Review Score (the average from all locations with a review score)

Only the locations & reviews in Durham for Advinia Healthcare Ltd are showing below.

View the details of all 36 locations (with 2157 reviews) owned by Advinia Healthcare Ltd

Advinia Healthcare Ltd Locations in Durham (1)

 

1 Care Home owned by Advinia Healthcare Ltd in Durham

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Kingsway Nursing Home

Kingsway, Langley Park, Durham DH7 9TB 

8.6 24 reviews
"The overall care for my sister has been amazing. She is end of life and is very happy and settled. My sister wishes to end her life there.…"   Read all 24 reviews
Location Type Care Home

Award-winning Kingsway Nursing Home is a purpose-built care home with attractive landscaped gardens, set in the lovely village of Langley Park, 5 miles west of Durham city centre and 18 miles from Newcastle. Kingsway is a warm friendly environment offering… Read more about Kingsway Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 42 Rooms from £1,050 / week

Advinia Healthcare Ltd Reviews in Durham (24)

9.0
Advinia Healthcare Ltd has a Group Review Score of 9.0 (8.973) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Advinia Healthcare Ltd must have a Review Score.

Overall Experience

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24
5
5
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19
Review of

Kingsway Nursing Home

from Jayne A (Sister of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care for my sister has been amazing. She is end of life and is very happy and settled. My sister wishes to end her life there. All staff and management are also very understanding of my feelings and always enquire regarding how I am doing.

Reply from Paul Lawson, National Sales Manager at Kingsway Nursing Home

Thank you very much for your review and kind words. Best wishes.


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Review of

Kingsway Nursing Home

from Moira A (Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am treated very well, the staff are great.
I can't thank the staff for all they do for me.

Reply from Steve Robson, Manager at Kingsway Nursing Home

Thank you very much for the great review. It is very much appreciated.


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Review of

Kingsway Nursing Home

from E T (Sister of Resident) published on 8 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been in this care home for several years. I feel he is very settled her and quite happy. The staff are always on hand and are very caring. Most recently he had a fall, I was notified of this straight away which I very much appreciated. Although he doesn't leave his room, he is happy listening
to the radio and looks forward to my visits.

Reply from Steve Robson, Manager at Kingsway Nursing Home

Thank You for your compliments. We very much appreciate you taking the time to write a review.


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Review of

Kingsway Nursing Home

from Patricia A (Wife of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff care, no resident is pressured into doing something they don't want. Staff are aware if my husband is having a lie-in, he is not disturbed and is offered breakfast when he awakes whatever time it is. He is encouraged to join in with activities and talk to other residents. The meals are varied
and balanced, I have never heard my husband complain about the food and they always look good to me. A selection of drinks are served morning and afternoon but if my husband wants more and is thirsty he just needs to ask. I am confident that he is well looked after. Laundry is constant and bed changes done frequently. I can go in to see him any time I wish. All the staff at Kingsway help to make my husband's stay as pleasant as possible, understanding his dementia and his needs. Kingsway telephone me of any problems and what they are doing to solve them. I am kept up to date. I am very satisfied with my husband's care.

Reply from Steve Robson, Manager at Kingsway Nursing Home

Thank you so much for your very kind and informative review.


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Review of

Kingsway Nursing Home

from P S (Nephew of Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was moved here from another care home and it was the best move we made. The care and dignity he received was excellent. The staff are kind and caring and kept us informed when we were unable to visit. Their compassion and professionalism in his final days were especially comforting to all the
family. Thank you.

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Review of

Kingsway Nursing Home

from C P (Daughter of Resident) published on 11 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot visit very often as I live four hours away. I do make a point of arriving unannounced and have always found my mother to be well looked after. The staff there are very caring. I am also always informed if she is unwell or has had any falls and what treatment, if any, was needed. Overall I am
very happy with the service and feel she is safe and excellently cared for.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your comments. It is our pleasure and privilege to care for your mother.


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Review of

Kingsway Nursing Home

from P B (Sister of Resident) published on 10 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff at Kingsway have a good understanding of how to deal with my brother's mental health problems. They are always cheerful, kind and caring and I feel confident he is being well looked after and treated with dignity and respect. I am kept fully informed of any problems and what
is being done to resolve them.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your review. Your brother is very much part of our Kingsway family and it is our privilege to provide him with care and support.


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Review of

Kingsway Nursing Home

from J R (Wife of Resident) published on 4 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Kingsway just over 4 years with alcohol-related brain damage. I have seen the care and support given to him and myself and daughter. The staff keep me well informed about his care and I cannot thank them enough, as I am aware he can be difficult at times. If it wasn't for Kingsway
he wouldn't be here today, and I am so grateful and cannot thank the team enough.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you Joy, you and your husband are a part of our Kingsway family and it is our pleasure to support you all.


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Review of

Kingsway Nursing Home

from A M (Brother of Resident) published on 2 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found management and staff to be helpful, friendly and available to answer any questions asked of them. The rooms and facilities are clean and easily accessible.
Meals are hot and well cooked.

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Review of

Kingsway Nursing Home

from Dorothy T (Wife of Resident) published on 29 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband will not be the easiest person to care for but I am more than happy that he is at Kingsway. After the experience of other care homes, this is definitely the right place for him. The open environment is more suitable for his changeable moods and the staff and management are extremely caring
and sympathetic to his needs.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your kind words. Your husband is very much part of the Kingsway family. It is our pleasure and privilege to care for him.


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Review of

Kingsway Nursing Home

from Patricia A (Sister of Resident) published on 29 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first visit to Kingsway - without exception the staff members we came across were helpful, clearly very caring, and professional. The reason for our visit was our brother's 60th birthday - members of the team had decorated his room with banners and balloons and bought an extremely thoughtful
present. I was so impressed with everything, and in spite of his multiple issues, he is clearly very well cared for here.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your kind review. Your brother is part of the Kingsway family and it is our pleasure to provide him with good quality care and support.


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Review of

Kingsway Nursing Home

from Peter H (Brother of Resident) published on 28 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time I have visited my elder brother at this care home. He has been in numerous similar care homes during his adult life.
This is by far the most professional, friendly, caring and understanding home that I have experienced.
I cannot thank and praise the staff enough for their diligence
and passion.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your kind review. It is our pleasure to care for your brother. He is very much part of the Kingsway family.


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Review of

Kingsway Nursing Home

from John T (Brother of Resident) published on 28 August 2019

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister entered Kingsway four years ago with very difficult care needs, within weeks her mood improved along with some of her health problems. She has been well cared for and appears to be happy living there. I would recommend Kingsway to anyone considering staying there.

Reply from Jude Goode, Manager at Kingsway Nursing Home

Many thanks for your kind review. It is our pleasure to provide care and support to your sister - she is very much a part of the Kingsway family.


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Review of

Kingsway Nursing Home

from Nicola M (Daughter of Resident) published on 17 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my mum to Kingsway Nursing Home I have found the care to be outstanding. She has only been here a short while but the difference in her is immense. Everything she needs has been put into place immediately. The staff are always on hand and happy to spend time with her doing small tasks or
sitting talking to her. They are a great support to the family. Fantastic!!

Reply from Jude Goode, Manager at Kingsway Nursing Home

Thank you for your lovely kind review. It is our pleasure and privilege to provide care and support to you Mum.


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Review of

Kingsway Nursing Home

from Stephen R (Resident) published on 13 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything.

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Review of

Kingsway Nursing Home

from Lorna T (Resident) published on 13 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love us all here. Wouldn't want to go anywhere else.

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Review of

Kingsway Nursing Home

from Linda W (Daughter of Resident) published on 22 June 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 6 months at Kingsway and has received an excellent level of care.
Staff are very committed and observant as well as dedicated.
I am confident that my mother is receiving as much attention as she requires.
I am always informed of any issues.

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Review of

Kingsway Nursing Home

from William N (Brother of Resident) published on 20 June 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care home is very nice. All staff are very friendly. My brother is looked after very well. He has everything he needs. It makes his stay here very nice. He enjoys the meals. He likes time on his own but does speak to staff and is friendly with some of the residents. Overall he is happy to be
there.

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Review of

Kingsway Nursing Home

from Shannon R (Daughter of Resident) published on 20 June 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for 2 years and I can't complain at all. Very helpful and friendly staff towards my dad as well as me and my mam.

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Review of

Kingsway Nursing Home

from Caroline J (Daughter of Resident) published on 20 June 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Kingsway for 10 years. She has complex needs resulting from Huntington's Disease and the care she has received in her time there has been excellent. Thank you to all the staff.

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Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Recipient: Advinia Healthcare Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Mid-size Care Home Groups 2017

Recipient: Advinia Healthcare Ltd

Date: Saturday 01 Apr 2017 More details

Top 20 Mid-size Care Home Groups 2016

Recipient: Advinia Healthcare Ltd

Date: Monday 15 Feb 2016 More details

News (1) & Events (0)

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