1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Advinia Healthcare Ltd
  4. Locations Owned by Advinia Healthcare Ltd in Gloucestershire

Care Home Owned by Advinia Healthcare Ltd in Gloucestershire

9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Advinia Healthcare Ltd in Gloucestershire

Only the locations & reviews in Gloucestershire for Advinia Healthcare Ltd are showing below.

View the details of all 36 locations (with 2157 reviews) owned by Advinia Healthcare Ltd

Advinia Healthcare Ltd Locations in Gloucestershire (1)

 

1 Care Home owned by Advinia Healthcare Ltd in Gloucestershire

Sort by:
View on Map
Bishop's Cleeve Care Home

Ruby Avenue, Bishop's Cleeve, Cheltenham GL52 7ZN 

9.8 41 reviews
"The care + understanding of all the residents are 100%. All the staff work so hard + it shows in the Home. It's a beautiful home inside &…"   Read all 41 reviews
Location Type Care Home

Bishop's Cleeve Care Home enjoys a beautiful location on the edge of the Cotswold village of Bishops Cleeve. The home has been purpose-built to provide a caring environment to the surrounding community. The aim is to offer residents meaningful experiences… Read more about Bishop's Cleeve Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 64 Rooms from £1,395 / week

Advinia Healthcare Ltd Reviews in Gloucestershire (41)

9.0
Advinia Healthcare Ltd has a Group Review Score of 9.0 (8.973) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Advinia Healthcare Ltd must have a Review Score.

Overall Experience

  • 16
  • 4
  • 0
  • 0
  • 0

Date Published

41
16
23
25
16
Review of

Bishop's Cleeve Care Home

from L R (Friend of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care + understanding of all the residents are 100%. All the staff work so hard + it shows in the Home. It's a beautiful home inside & out.

Reply from Tanya Laity, Home Manager at Bishop's Cleeve Care Home

Thank you for taking the time to write this wonderful feedback about Bishops Cleeve Care Home which I will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Graham H (Son of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The building and facilities are excellent.
Headquarters office, account department - very poor service! Three months to arrange direct debit is bordering on incompetent!
Care home manager retention has been poor but does appear to be better now.
Access for relatives to the building is poorly managed
- this needs sorting out, standing in a cold entrance until a staff member wanders by is not good! This is with the relative access code.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Sarah C (Granddaughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has recently moved to the home and I visited her for the first time over the weekend. I was very pleased with how she has settled in and by the overall feel of the place and how nice and clean it was. It seems she is enjoying the activities put on by the staff and said the food is very good
too!

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review and it is lovely to see that your dear grandma has settled in so well. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from A T (Grandson of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and welcoming staff. All residents seem happy and settled.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you so much for your review and high scores. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Anne S (Daughter-in-law of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't believe the turnaround that the manager and her team have made - they have put Bishop's Cleeve Care Home back up there with the best in Gloucestershire.
Thank you for all your hard work!

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you so much for your glowing review! Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Julie R (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a smile and a welcome from staff. The home feels like "home", furnishings and colours restful. Really enjoy the singer who comes and entertains us! Residents are well looked after. We are welcome to join in all the events which is great fun and to share altogether. Thank you to the lovely staff.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you for your kind words and compliments about our wonderful staff team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from C R (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well cared for at Bishop's Cleeve Care Home. The staff are exceptional. They are kind, caring and considerate and nothing is ever too much trouble when meeting the needs of the residents. The home is a very happy home and I am always made to feel very welcome when I visit. My mum enjoys
joining in with the activities which are fun and varied. The facilities are very good and the home is clean and tidy.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your lovely review and kind words. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Francis R (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend a few times now and have always found the staff very welcoming. The whole atmosphere gives me a sense of confidence that my friend is well looked after.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you for your review and we are delighted that you feel so welcome when you visit your dear friend. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from N H (Daughter-in-law of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring, superb meals, the decor is high standard. Whilst there are regular activities for residents, it would be nice there were more for the visually impaired. Sometimes there is quite a wait to be let out of the building - not always enough staff. A bell would be helpful.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review and kind words about the staff team. Thanks also for your suggestions which are very welcome and will allow us to strive to maintain very high standards throughout. Sending our very best wishes to you and the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from A G (Son-in-law of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law initially came in for respite care but due to her dementia, she has stayed full-time. From the initial discussion to moving in we could not fault the whole team who oversaw the process and welcomed Mum into the home. She settled in very quickly and now calls it home. Her health has
improved with regular food and correct medication.
It is great that she gets lovely human contact which she missed living alone.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review and it is fantastic to see your dear mum doing so well. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from A G (Daughter of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home on three weeks respite initially. I have found all the staff very professional from the first assessment right up to date. My mother settled straight away so stayed in the home when the respite finished. She is now eating properly and taking all her medication thanks to her
care. I was worried that she would not be happy but I have had reassurance and answers to all my questions from the care home staff.
The home is exceedingly clean, always smells nice and is very welcoming. My mother is very fussy but she is happy with her room and surroundings which helps me not to worry. She has made friends and is comfortable with all the staff.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

We are delighted that your mother has settled in so well and is enjoying living at Bishops Cleeve. Thank you so much for your kind words and compliments which we will share with the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Zoe C (Daughter of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here two years. Initially, it was very good then the management changed and it went downhill drastically. We now have a new manager and the change has been rapid and effective. Morale is high, carers are genuinely happy in their work. Mum has flourished. A sense of family and community
is evident. Management is always available to listen and tailor individual requirements. It's a beautiful home, light, bright and without that "smell" many homes have. Parking is easy. There will always be "fine-tuning" as circumstances change but Mum and I are "happy bunnies", she's safe and nurtured. Keep up the good work.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review and we are delighted that you and Mum are so happy with the care and facilities at Bishops Cleeve. Our home manager leads the team exceptionally well and we are pleased that you are able to see the positive changes. Thanks again and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Andrew J (Son of Resident) published on 2 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home a few weeks. The staff are very caring and professional which has helped her settle in very well. I am very pleased with the way she is being looked after, there are many activities for her to join and enjoy.

Reply from Tanya Laity, Home Manager at Bishop's Cleeve Care Home

Thank you for your wonderful review which I will share with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Norman B (Son-in-law of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the son-in-law of a resident in Bishop's Cleeve Care Home.
The home is well managed and staff care for mum-in-law with respect and kindness.
We are kept fully informed and all questions are answered promptly.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for sharing your positive experience of Bishops Cleeve Care Home. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Linda B (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and content in the care home and this is due to the exceptional care she is given by the lovely hard-working staff they work as a whole team.
The en-suite bedroom is always clean and tidy.
The menu is varied with a good choice of options.
Activities/entertainment are good for residents
with family always welcome.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you so much for your lovely review. We are delighted that your mum is so happy living at Bishops Cleeve and that you and the family feel reassured that she is being well cared for and is safe and comfortable. Thanks also for your kind words about the team, we will share this with them and they will be very appreciative. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from P S (Son-in-law of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident of this care home for over two and a half years. In that time, her mobility and mental capacity have declined but probably in line with someone of her advanced years. Despite this, the staff have always been very helpful and caring. Her care continues to be tailored
to her increased needs.
Knowing that she is being very well cared for, in a comfortable environment, gives us peace of mind.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review. It is great to know that yourself and the family feel so reassured that your dear mother-in-law is being well cared for and that she comfortable and content living at Bishops Cleeve. We send our very best wishes to you all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Audrey M (Respite Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was warmly welcomed and appreciated my second respite stay. All the care I received was good and call bells were promptly answered. I was, however, disappointed to find the dining room and food presentation below the standard I remembered from my previous stay. Tables were not prepared properly and
on one occasion both main courses were put onto one plate, meatballs with gravy and tomato risotto. The soups were always good and served very hot. There appeared to be a lack of cutlery and crockery resulting in sandwiches being served on hot plates and cups being put on plates instead of saucers.


... .


Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review and high ratings for Bishop's Cleeve Care Home. We are delighted that you were so happy with the care you received. Just to reassure you, our Hospitality Manager and his support team are attending the Home in the first week of September to carry out a refresher staff training on table setting and food service with all of the team. Our apologies if your server was not to the usual standard you expected but rest assured this is being addressed. We look forward to your next visit and are here to help should you require any assistance. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from L G (Daughter of Resident) published on 16 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We arranged for Mum to spend two weeks respite care at Bishops Cleeve. Prior to her stay, we were shown around and were made to feel very welcome. The place is spotless, the staff are all extremely kind and encouraging, and the people staying there all spoke very highly of the care they received.
Nothing
was too much trouble for them. They provided a lovely room for her, and I have to say, the food looked very tasty, served in an attractive dining room with views across the garden.
There were activities going on in the foyer, which were very well received by those who opted in and the sumptuous cake and refreshments on offer added to the whole experience.
The care home is peaceful and beautifully kept, and I would have no hesitation in recommending it to others - I would definitely be happy to go there myself when the time comes!

Reply from Zak Herring, Customer Relations Manager at Bishop's Cleeve Care Home

Thank you so much for the wonderful review and recommendation. It has been a pleasure meeting you, and mum! If we can be of assistance again in the future please do not hesitate to get in touch. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from Rebecca S (Daughter of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is enjoying her second spell of respite care at Bishop's Cleeve Care Home. She was welcomed back with open arms and staff remembered little details about her which made her return to care a pleasant and stress-free experience.
The food is delicious and Mum is really enjoying her meals, having
had a really poor appetite at home.
The activities coordinator is excellent and residents look forward to the wonderful themed events, the next one being a ball!

Reply from Zak Herring, Customer Relations Manager at Bishop's Cleeve Care Home

Thank you very much for your review. It is an absolute pleasure to have Mum stay with us at Bishop's Cleeve Care Home again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Bishop's Cleeve Care Home

from C M (Respite Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was brought to Bishop's Cleeve Care Home for post-operative respite care. Good staff, excellent building and decor, nice garden and facilities. All members of staff were caring and very professional. I would not hesitate to book another stay and to recommend the home to others.

Reply from Paul Lawson, National Sales Manager at Bishop's Cleeve Care Home

Thank you very much for your review and recommendation. It was an absolute pleasure to have you stay with us at Bishop's Cleeve. If we can be of assistance in the future, please do not hesitate to get in touch. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Advinia Healthcare Ltd in Cambridgeshire Advinia Healthcare Ltd in Durham Advinia Healthcare Ltd in Gloucestershire Advinia Healthcare Ltd in Greater Manchester Advinia Healthcare Ltd in Lincolnshire Advinia Healthcare Ltd in London Advinia Healthcare Ltd in Merseyside Advinia Healthcare Ltd in Norfolk Advinia Healthcare Ltd in Oxfordshire Advinia Healthcare Ltd in Staffordshire Advinia Healthcare Ltd in West Midlands Advinia Healthcare Ltd in West Yorkshire Advinia Healthcare Ltd in Dumfries & Galloway Advinia Healthcare Ltd in Dunbartonshire Advinia Healthcare Ltd in Falkirk Advinia Healthcare Ltd in Glasgow City Advinia Healthcare Ltd in Lanarkshire Advinia Healthcare Ltd in Renfrewshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Advinia Healthcare Ltd to verify any information. View our terms and conditions. Advinia Healthcare Ltd has an Enhanced Service – more info.