Advinia Healthcare Ltd in London | 3 Care Homes

Review of
Priory Residential Home Ltd
from T G (Daughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

What a great place, the room is lovely, big and very clean and bright. The staff are very friendly. The admin is a lovely lady, made mum feel very welcome and myself. I know I don't need to worry about my mum's welfare. I know she's in very capable hands. I know it's early days as mum only just moved

in.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank-you so much for your lovely review and for choosing The Priory as your mum's new home. We are delighted that she is settling in so well and that you and the family are re-assured that she is safe and being well cared for. Best wishes.

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Review of
Roseacres Residential Care Home
from Mandy T (Daughter of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience

I was always very pleased my mum was in this home. Management were always available to answer any queries I had. All the staff I spoke to were friendly and chatty.
I have nothing but praise for all the staff I had interactions with.

Reply from Glynis Larsen, Home Manager at Roseacres Residential Care Home

Thank you for your kind words. We are so pleased that we are able to support you and your mum towards her end of life.

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Review of
Priory Residential Home Ltd
from Dean S (Friend of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

The Priory is a great care home and well looked after and happy residents. The staff are very friendly and the management team are superb. The meals are great and excellent. Warm colours within the home rooms and all areas.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you so much for your lovely review. We will share your kind comments with the team. Best wishes

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Review of
Priory Residential Home Ltd
from Julie C (Friend of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience

This is our second visit to our elderly neighbour who has moved in since August. The home is spotless and the staff are amazing. Nothing is too much trouble. Thoroughly recommend this home to anyone with an elderly relative who needs a lovely place to live.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you so much for your review and recommendation. We will pass on your compliments to the team. Best wishes.

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Review of
Priory Residential Home Ltd
from J L (Daughter of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience

Always happy and helpful staff and keep me updated with my mum's daily care. Mum has made friends at the home and is happy living there, her room is always fresh and clean. A cheerful home with a great team.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you very much for sharing your positive experience. We are delighted that your mum is so happy at Priory Care Home. We will pass on your kind words to the team.

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Review of
Roseacres Residential Care Home
from N D (Niece of Resident) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience

My Aunt was at Roseacres for almost 5 years. She was well cared for. The staff were always cheerful, respectful, and approachable. I always enjoyed visiting my Aunt as the staff and managers were always helpful, pleasant, and kind.
They played wonderful karaoke songs on the big screen so the residents

could sing and dance.
Always a happy atmosphere.
The staff always answered the residents, had plenty of food, and helped them if they could not feed themselves.

Reply from Paul Lawson, National Sales Manager at Roseacres Residential Care Home

Thank you very much for sharing your positive experience. It is very reassuring to hear that you and the family were so happy with your Aunt's care at Roseacres. We will share your kind words with the team and send you all our very best wishes.

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Review of
Roseacres Residential Care Home
from Maggie B (Daughter of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience

My Mum has been here two years and she has been well looked after. I will recommend Roseacres.

Reply from Glynis Larsen, Home Manager at Roseacres Residential Care Home

Thank you for your kind words. We greatly appreciate your recommendation and will continue to provide the best care possible. If there is anything else we can do to support your mum, please don't hesitate to let us know.

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Review of
Cloisters Care Home
from Susan T (Wife of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

My husband was a resident in Cloisters Care Home for 18 months. He was well cared for and was shown much kindness and care, which was also shown to me. I visited every day and was always met with a welcome.

Reply from Paul Lawson, National Sales Manager at Cloisters Care Home

Thank you so much for your lovely review. Please come in and see us anytime it would be lovely to catch up. Best wishes.

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Review of
Cloisters Care Home
from Sally M (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

Cloisters Care Home staff and medical team have made an immense positive change in my mum's care over the past year.
From being bedridden to now attending activities, engaging with staff and residents to enjoying the delicious food. My family thanks the Cloister's team for their empathetic and personal

care for my mum. She is comfortable, content and loves her carers. Thank you team Cloisters!

Reply from Paul Lawson, National Sales Manager at Cloisters Care Home

Thank-you very much for your lovely review. It is very heartening to see your mum thriving at Cloisters and feeling so much at home. We will pass on your kind comments to the team.

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Review of
Priory Residential Home Ltd
from Ellen c (Mother of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience

Everything is excellent, would not have any bad things to say about the Priory Residential Home. All the staff are excellent with everybody. The staff have done really well looking after my mum in the care home and they are very welcoming when they let you in the door of the home.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you so much for your lovely review. Best wishes to you, mum and the whole family.

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Review of
Priory Residential Home Ltd
from Helen B (Aunt of Resident) published on 11 September 2024

Submitted via Website • Report

Overall Experience

My niece has been in the Priory since April 2023. The staff and care are excellent. Her health has been deteriorating rapidly in the last few months. The staff are amazing. Nothing is too much trouble.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you very much for your review. It's great to hear that you are happy with the staff and the care at The Priory. We will share your kind comments with the team. Best wishes.

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Review of
Roseacres Residential Care Home
from Carole A (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

Until her death on the 6th of August 2024, my Mother had been a resident at Roseacres Residential Care Home for over seven years. My mother was diagnosed with Alzheimer's at the age of 83 and came to Roseacres at the age of 86. The fact that she lived until the age of 94 I believe is testament enough

that she was always given very good care. The staff have been wonderful, particularly at the end of her life.

Reply from Glynis Larsen, Home Manager at Roseacres Residential Care Home

Thank you so much for your kind words during this difficult time. We are truly sorry for your loss and honoured to have cared for her these past seven years. It was a privilege to be a part of her life and to provide the care and support she needed. Your appreciation means a lot to our team, especially knowing that we were able to bring comfort and peace to your mum and your family.

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Review of
Priory Residential Home Ltd
from William F (Son of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at the Priory since October 2023. She has advanced dementia and initially struggled to adapt. She had a number of problematic issues, however, the staff remained supportive and helpful throughout. I am very pleased to say that she has now settled in very well and is enjoying

her time at the Priory. All the staff do their very best to make the Priory a home from home for the residents.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you very much for taking the time to leave a review. It is very pleasing to hear that your mum has settled in and is enjoying living at the Priory. We always strive to nurture a 'home from home' environment for the Residents and their families. Best wishes.

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Review of
Roseacres Residential Care Home
from Pauline A (Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience

My being a resident is really for my safety as I have problems walking, I prefer being in my room with TV and radio the staff accept this even cater for me being in my own space best for my wellbeing.

Reply from Paul Lawson, National Sales Manager at Roseacres Residential Care Home

Thank you very much for your review and feedback. We hope that you enjoy your stay with us and please, as always, let us know if we can do anything at all to assist you and improve your experience. Very best wishes.

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Review of
Priory Residential Home Ltd
from A W (Uncle of Resident) published on 11 July 2024

Submitted via Postal Card • Report

Overall Experience

I've visited the resident 3 times since she was accepted into the home. Each time staff are polite and helpful. It is always tidy and clean and a nice atmosphere. Security is very well maintained and kept safe. It's a nice, friendly place to visit and she is very happy being there.

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Review of
Priory Residential Home Ltd
from S D (Daughter-in-law of Resident) published on 21 June 2024

Submitted via Website • Report

Overall Experience

My mother-in-law spent 3 weeks here in respite care, she enjoyed her time here stating everyone was very nice and she was well looked after, a proper home from home.
Would not hesitate to recommend it, everyone was very friendly and professional, Thank you.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you very much for your review and recommendation. We are delighted that your mother-in-law enjoyed her stay! Best wishes.

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Review of
Priory Residential Home Ltd
from Sharon B (Niece of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience

The staff at The Priory have been wonderful in communicating with me on both the telephone and my visits to the home. They couldn't be more helpful. My aunt is in The Priory for respite care but it is thought she will likely remain once all assessments are completed. She likes the conservatory, which

has a nice outlook of the garden.

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank you so much for your lovely review which we will share with the staff team. Best wishes.

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Review of
Roseacres Residential Care Home
from Sharon G (Daughter of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience

My mum is very happy at Roseacres Residential Care Home. She's always content and smiley when I visit. The staff are attentive and ensure my mum is comfortable at all times. They also give her a little hug, which she loves. Overall, we are very happy with the care given to my mum.

Reply from Glynis Larsen, Home Manager at Roseacres Residential Care Home

Thank you so much for taking the time to leave a positive review. Our dedicated team works tirelessly to ensure that every resident feels comfortable, safe, and well cared for, and it's wonderful to know that our efforts are appreciated. Your kind words inspire us to continue delivering the highest standard of care. Thank you once again for your support.

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Review of
Cloisters Care Home
from T C (Daughter of Resident) published on 1 May 2024

Submitted via Website • Report

Overall Experience

Despite all the management changes over the last few years and the turnover of some staff, the care is amazing. The carers all look after my mother with kindness, are gentle, and use the appropriate language. I just hope the new manager stays a while.
Care costs have gone up tremendously and finance

by the company is not communicated well, despite repeated requests. It feels like my mother is keeping everyone else. But the care received keeps us there.

Reply from Paul Lawson, National Sales Manager at Cloisters Care Home

Thank you for your review. We are delighted that you are so happy with the care provided for your mother and will pass on your kind comments to the team. As you say, we have a fairly new manager now who has already made many positive improvements and is now settled at the Cloisters. Please do not hesitate to pop in for a chat regarding the finances if you feel as though the fees require review. Best wishes and thanks again for your feedback.

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Review of
Priory Residential Home Ltd
from D S (Daughter of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

My mum has been recently placed in Priory and I was really very concerned as to how she would settle in due to some very emotional/difficult times in her life over the last year.
I needn’t have worried, so far, she has settled really well with the staff around making a massive difference. She loves

her room which fits her particular needs well and these were considered when allocating this room for her. She is very happy and content so thank you to all of the staff for this and long may it continue!

Reply from Paul Lawson, National Sales Manager at Priory Residential Home Ltd

Thank-you so much for your review and we are absolutely delighted that your mum has settled in so well at The Priory.

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Care Homes Owned by Advinia Healthcare Ltd in London

Advinia Healthcare Ltd Locations in London (3)

Advinia Healthcare Ltd Reviews in London (156)

Priory Residential Home Ltd

Roseacres Residential Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Priory Residential Home Ltd

Roseacres Residential Care Home

Roseacres Residential Care Home

Cloisters Care Home

Cloisters Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Roseacres Residential Care Home

Priory Residential Home Ltd

Roseacres Residential Care Home

Priory Residential Home Ltd

Priory Residential Home Ltd

Priory Residential Home Ltd

Roseacres Residential Care Home

Cloisters Care Home

Priory Residential Home Ltd

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