Advinia Healthcare Ltd in West Yorkshire | 4 Care Homes

Review of
West Ridings Care Home
from J M (Sister of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Happy with the care that was given by staff.

Reply from Paul Lawson, National Sales Manager at West Ridings Care Home

Thank-you very much for your review and it's great to know that you are happy with the care provided. Best wishes.

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Review of
Roberttown Care Home Ltd
from G H (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

As a family we have been pleased with the care our mother has received at Roberttown Care Home.

Reply from Paul Lawson, National Sales Manager at Roberttown Care Home Ltd

Thank you very much for your review. It's lovely to hear that you and the family are so pleased with the care your dear mum receives at Roberttown. We send you all our very best wishes.

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Review of
Woodfield Grange Nursing Home
from Karen (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

We couldn't be more happy, the staff are all amazing. Mum is the best she's been in a long time, no more stress, looks fantastic, her bedroom is lovely, the staff put pictures on her wall and it looks homely.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank-you very much for your wonderful review. Best wishes.

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Review of
Woodfield Grange Nursing Home
from Paul T (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Simply put, I cannot rate Woodfield highly enough. Mum was recently diagnosed with cancer and although not officially diagnosed is demonstrating signs of dementia. Going from being fully independent to requiring full-time care, including oxygen in such a short time has been devastating for us. The team

at Woodfield are amazing. Mum's condition means she is often very confused, her attitude can be aggressive which it really pains me to say but the team are brilliant with her, always patient and caring. They can usually get a smile from her even on her bad days when she can't be bothered with family. We visit Mum often and we are always made welcome and provided with updates. The team are always happy to talk to us. Leaving Mum is always difficult but it's a huge difference and comfort to us knowing she is being looked after. Thank you!

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you so much for your lovely review and high ratings. It gives us great pleasure that you feel that your dear mum is being well cared for at Woodfield and that you are so pleased with the service and with our wonderful staff team. Best wishes.

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Review of
West Ridings Care Home
from R C (Husband of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I cannot thank nor praise staff enough for their care and dedication extended to my wife who suffers from dementia. Unfortunately she is bedbound and unable to do anything for herself, relying on staff for her meals, liquid intake and other essential functions. Sometimes I do think staff could be a

bit more proactive but readily act if a request is made to them. Dental and oral hygiene continues to be an issue.

Reply from Paul Lawson, National Sales Manager at West Ridings Care Home

Thank you very much for your review and words of praise for our fantastic staff team. We will pass on your feedback which is vital to us as we strive to maintain the very highest standards throughout. Best wishes.

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Review of
West Ridings Care Home
from J M (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The care home have worked miracles on me these last few months - building my weight up to now 7 stone from 4-and-a-half last easter when first admitted to NHS services for which I am gratefully thankful.

Reply from Paul Lawson, National Sales Manager at West Ridings Care Home

Thank you so much for your review and we are delighted that we could help to make such a positive difference. We will pass on your kind words to the team. Best wishes.

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Review of
West Ridings Care Home
from Margaret A (Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Up and down, one minute it's ok, then the next minute it's not. Depending on my mood. It's a daunting thought that this is my life now.

Reply from Paul Lawson, National Sales Manager at West Ridings Care Home

Hi Margaret. Thank-you for your review and we are really sorry to hear that you are feeling up and down at the moment. We will continue to support you in any way that we can to make the transition into a care home as smooth as possible for you. We will come in for a good chat and together we can work out a plan to help. Best wishes.

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Review of
Woodfield Grange Nursing Home
from Jacqueline L (Friend of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

My opinion is overall the care is adequate. The meals are lovely.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank-you very much for your review and we are pleased that you are enjoying the food and mealtime experience. Best wishes.

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Review of
Woodfield Grange Nursing Home
from M G (Daughter of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience

Offers a warm, friendly atmosphere where residents' individual needs are well catered for. The dedicated, kindly, caring and reassuring team encourage Mum to feel comfortable and develop friendships. An excellent program of activities, events and outings are offered enabling everyone to participate.

A great selection of food, prepared on-site, is on offer and served in the bright, airy dining room.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you very much for sharing your positive experience. It's lovely to see your dear mum has settled in so well and has made new friends. Also really pleasing that she enjoys the dining options and is engaging in activities and events. Thanks again and best wishes to all.

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Review of
Woodfield Grange Nursing Home
from Lynn R (Daughter of Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience

Mum came into Woodfield Grange Care Home on 21 November 2024. She had previously been in hospital after a fall and mini stroke. She spent 4 weeks in transition in another care home. She became down and depressed. She didn't want to interact with anyone and just stayed in her room. My husband and I looked

at a few alternative care homes but didn't feel any would be good for Mum. We came across Woodfield Grange and arranged a visit. On our visit we both felt this was the right environment for Mum. We were invited to take Mum for a visit and have her lunch there. This we did. As soon as we took Mum in she seemed to brighten up. The staff were very welcoming. Mum has been there a week and already she is going into the lovely bright lounge and eating her meals with the other residents. She has started to walk with the aid of her walker again, which she hasn't done for quite a while. We find the staff very attentive both to Mum and us. It seems like Mum has a new lease of life.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you so much for your lovely review. We are thrilled that your mum has settled in so well and is making such great progress in such a short space of time. It is especially pleasing to know that you and the family feel so reassured that Mum is being well looked after at Woodfield Grange. Best wishes

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Review of
Woodfield Grange Nursing Home
from Mark B (Friend of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

I have been visiting my friend once or twice a week since she moved into Woodfield Grange seven months ago. There is a friendly atmosphere. The staff are cheerful, caring and always willing to help. My friend's health and general well-being have improved in the time she has been there. She is content

and grateful to the staff. The nursing manager was particularly helpful and knowledgeable during our meeting with the community healthcare professionals and social worker. Thank you.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you very much for sharing your positive experience at Woodfield Grange. We are delighted that your dear friend has settled in so well and is making some really positive steps forward in her new home. We will pass on your kind words to the team. Best wishes.

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Review of
Woodfield Grange Nursing Home
from Jacqueline W (Respite Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

The home is clean, warm and very friendly and kind staff. The food menu is varied and caters for all types of diet. The rooms are warm and inviting and the exterior of the home has a nice arrangement of tables etc. Overall a very nice place to stay.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you so much for your kind words. We are delighted that you are so pleased with our care home and the service that we provide. Best wishes.

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Review of
Woodfield Grange Nursing Home
from Amanda R (Niece of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

Very clean and friendly home. All the staff are amazing and look after the residents so well. My aunty is very settled and well cared for.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you very much for your review. It is fantastic that your Aunty has settled so well and is enjoying living at Woodfield. Best wishes.

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Review of
Woodfield Grange Nursing Home
from Ally S (Niece of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

After my aunty was transferred to this nursing home from hospital, where she spent nearly ten weeks, we have been absolutely delighted with all aspects of her care. The home is extremely clean and very pleasant. All the staff are very caring, helpful and friendly. Her room is warm and her bed and bedding

is extremely comfortable for her (she unfortunately is now bedbound). The home has a very calm and caring atmosphere about it and we are just so glad that she was sent here!

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you very much for sharing your positive experience at Woodfield. We are really pleased that your Aunty is enjoying living with us and that you and the family are reassured that she is being well cared for. Best wishes.

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Review of
Woodfield Grange Nursing Home
from Pam W (Wife of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

My husband was wonderfully cared for by the marvellous staff at Woodfield. They were his second family and welcomed all of us too. I was happy to know he was safe and secure.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you very much for your review. Sending our best wishes.

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Review of
Woodfield Grange Nursing Home
from Nicholas M (Son of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

My mum stayed at Woodfield Grange for 2 weeks respite to give me and my wife a break. The staff were great and really took good care of her, especially the activities coordinator as Mum likes to engage with activities that she enjoys. The room was clean and tidy and well laid out. Mum really enjoyed

the food and said the portion sizes were just right with a good choice of options available. While looking for a home for Mum we spoke to a few places but the manager at Woodfield Grange stood out, he seemed very knowledgeable and passionate.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you so much for your lovely review. It was a pleasure to have your mum staying with us and we are delighted that she enjoyed her stay so much and that you and the family were reassured that she was being well cared for. We will pass on your kind words to the team and we are here to help should you require any assistance in the future. Best wishes.

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Review of
West Ridings Care Home
from Neil W (Nephew of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

The staff at the care home were amazing and devoted to looking after my late uncle.
My issue is that when he entered the care home he had to submit a £5000 deposit, this should have been refunded 28 days after we terminated the care when he died. It is now 117 days and we have not received any refund

and are unable to contact the management team that deals with refunds. I would like to warn all relatives that this appears to be a deliberate act to hold on to family's monies.

Reply from Paul Lawson, National Sales Manager at West Ridings Care Home

Thank-you very much for your review and feedback. We extend our continued and heartfelt condolences for the recent loss of your dear uncle. The refund has been paid in full into your bank account and we apologise that it took longer than expected to finalise. Thank-you for your kind comments about the staff team and we send our very best wishes to you and the family.

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Review of
Longwood Grange Care Home
from S W (Daughter of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for 5 months now. The staff are very caring, and supportive and go above and beyond o show respect and compassion to the residents.
They are truly an asset to the home!
Rooms are clean and well presented and feel very homely and the home as a whole feels very secure with

a pleasant atmosphere.
The manager is very visible, approachable and helpful and he too seems to truly care about the resident's wellbeing. Keep up the good work!

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for your kind comments. We are delighted that your mother is enjoying staying at Longwood and that you and the family have had such a positive experience. We strive to create a home-from-home atmosphere where the residents feel comfortable and relaxed and families always feel welcome. We appreciate your compliments about the manager and staff team and send our very best wishes.

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Review of
Longwood Grange Care Home
from T P (Daughter of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience

Welcoming environment with people who care about their roles within the care home looking after the residents. The staff keep you fully up to date with my loved one. The resident's drinking cups and water jugs could do with reviewing as some are stained, but other than that it's good.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for your review and kind compliments about the staff team. We will forward your feedback about glassware/jugs to the hospitality manager and thank you for bringing this to our attention. Thanks again for your high rating. Best wishes.

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Review of
Woodfield Grange Nursing Home
from S B (Daughter of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience

Overall my father had a very good experience at Woodfield Grange. Unfortunately, due to mobility issues, he was unable to leave his room but he commented and we witnessed lovely care from everyone who worked there and it was so reassuring seeing my father laugh and joke and feel comfortable with everyone

who dealt with him. The only slight issue is that the rooms are on the small side so tight when using the hoist etc and there was an issue with another resident which unfortunately took a long time to deal with. Thank you again for taking care of my father.

Reply from Paul Lawson, National Sales Manager at Woodfield Grange Nursing Home

Thank you very much for your review and it's great to hear that your father enjoyed his stay at Woodfield Grange. Best wishes.

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Care Homes Owned by Advinia Healthcare Ltd in West Yorkshire

Advinia Healthcare Ltd Locations in West Yorkshire (4)

Advinia Healthcare Ltd Reviews in West Yorkshire (207)

West Ridings Care Home

Roberttown Care Home Ltd

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

West Ridings Care Home

West Ridings Care Home

West Ridings Care Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

Woodfield Grange Nursing Home

West Ridings Care Home

Longwood Grange Care Home

Longwood Grange Care Home

Woodfield Grange Nursing Home

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