Larchwood Care in Cambridgeshire | 1 Care Home

Review of
Dove Court
from S S (Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

The best thing I have done in my life - went in using a wheelchair and came out with no walking aids. Eating disorder no problem - menus changed just for me! The staff are wonderful all had great sense of humour which you need while getting better and better. I did thanks to everyone at Dove Court.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for your lovely review. It was a pleasure to support you with your recovery, to watch you deal with the challenges it presented. We are very proud of the progress you made and being part of achieving your goals.

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Review of
Dove Court
from Helen O (Sister of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My brother has been at Dove Court for several years now, but to my shame, I have only now come to write a review. From his first day at Dove Court, the Manager and all staff, have always taken time to get to know his every need; and notice the smallest of changes in his demeanour, They react to these

changes with immediacy, patience, kindness and understanding. They treat him with dignity and have a great rapport with him, using humour appropriately that he loves and responds well to. Communication is excellent and staff inform me immediately of any changes to his personal needs or anything that he requires. The home is clean and well furnished and I have always received a warm and hospitable welcome on my arrival, having travelled a long distance. He really enjoys the food and always tells me that he's very happy. He wouldn't want to be anywhere else. There is no greater recommendation than that! I have always felt very happy that he is well cared for - just like a family member.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your brother is settled and happy with the home and staff. He has become a real character in his time with us and part of our extended family. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Shaun J (Son of Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience

I found Dove Court to be extremely warm and welcoming for my mother from day one. The staff are very warm and friendly, and the manager is always available for both feedback and support. My mother was taken and looked after there, the day after my father (her carer) was taken to hospital after suffering

a stroke, and she was content and happy from the first day, looked after and cared for very well, and my mind was put at rest while dealing with my father's incident.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. Your mum settled so easily in a difficult time for the family. She seemed to just walk through the door and slotted straight in, such a special character. We strive to maintain high standards, and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from M J (Daughter of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience

My mother is always clean and presentable having previously been concerned over personal hygiene, this was really important to me. Her room is basic but generally clean and affords her basic needs. the staff are always visible and available. Very pleasant and polite. My mother seems settled and happy

and the staff engaged with her which is important.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum settled so well in a difficult time. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Philip W (Son of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience

My father is a resident, he has been in a few homes and Dove Court is by far the best he has been looked after.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your dad is settled and happy with the home and staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from J R (Daughter of Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience

The staff are always friendly and courteous. Any problems are resolved quickly. Mum has thrived since she has been here.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settled and happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Andy W (Son of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

The staff are very pleasant and helpful. My mother is happy living at Dove Court which gives me peace of mind. We find the staff are quit patient (which they need to be with my mother).

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settling in well and is happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Russell S (Son of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

My mum has only recently come to stay so it's early days for us but so far we are very pleased with the care she has been shown by all the staff and they way she has been treated with dignity.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum is settling in well and happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Derek T (Son-in-law of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience

The staff are very polite and kind. Always make me very welcome, treat mum-in-law with respect and kindness. The home is always very clean. mum-in-law is always in clean clothes and always dressed for bed when I visit in the evenings. Most days some entertainment and when well enough mum-in-law loves

trips to the cinema and coffee and cake. The food is a high standard, I often get offered treats such as home made cakes when I visit.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum-in-law is happy with her new home and the staff. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Michael B (Son of Resident) published on 6 June 2023

Submitted via Website • Report

Overall Experience

My mum has been staying in Dove Court for five months and has received the most wonderful care. The manager and her team are all so warm and caring and also welcoming, going out of their way to make me feel at home as well. The staff establish a lovely rapport with the residents, sharing a few laughs

and creating a real family atmosphere.

Reply from The Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased your mum has settled so well in her time with us. We strive to maintain high standards and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from C B (Niece of Resident) published on 21 May 2023

Submitted via Postal Card • Report

Overall Experience

Dove Court is a very friendly home. The staff are very helpful, nothing is too much trouble for them to do anything. The food is excellent, good variety. My aunt loves being in the home. The activities are excellent.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review, we strive to achieve high standards and appreciate the feedback.

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Review of
Dove Court
from A C (Daughter of Resident) published on 15 May 2023

Submitted via Postal Card • Report

Overall Experience

Mum has been well taken care of when kept occupied as she has been no problem at all. I would highly praise all staff for the wonderful job they do.

Reply from The Home Manager at Dove Court

Thank you for taking the time to write this review, we strive to achieve high standards and appreciate the feedback. If there is anything you would like to discuss please let me know.

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Review of
Dove Court
from Linda N (Daughter of Resident) published on 21 March 2023

Submitted via Postal Card • Report

Overall Experience

I had concerns about Mum going into a care home as the family had cared for her over many years. I am always reassured by the kindness and care given at Dove Court. She is treated as an individual and shown respect.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for taking the time to write this review, we strive to achieve high standards and appreciate the feedback.

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Review of
Dove Court
from Greta W (Wife of Resident) published on 28 February 2023

Submitted via Postal Card • Report

Overall Experience

Very happy with the staff and the care at Dove Court for my husband, very welcoming and clean place.

Reply from The Home Manager at Dove Court

Thank you, Greta, for your positive review, and we are glad your husband has settled in so well. We strive to maintain high standards at all times, and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from L B (Daughter-in-law of Resident) published on 24 February 2023

Submitted via Website • Report

Overall Experience

After trying dad in 3 other local care homes and struggling to tick all the boxes for his needs we finally have found his home for his last years. Staff go above and beyond to care for his everyday needs and a few extras on top, always spotlessly clean when you arrive, friendly chatty staff and welcoming,

dad is settling in well and enjoying his time at Dove Court, thank you to all staff.

Reply from Nicole Thompson, Home Manager at Dove Court

Thank you for taking the time to write this review. We are pleased Dad has settled so well and the family are able to see him content and happier. We strive to maintain high standards at all times and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Linda B (Daughter of Resident) published on 10 January 2023

Submitted via Postal Card • Report

Overall Experience

The management team and all the staff show great kindness and compassion to service users. I visit every day, different times and always great care shown. Mum is always dressed and looks well. Her room is always clean and tidy. The food is excellent, great quality and plenty of to, nice to see so much

home cooking. The activities and entertainment is varied and good.

Reply from The Home Manager, Home Manager at Dove Court

Thank you Linda for taking the time to write this review. We are pleased Mum has settled so well and is enjoying the company and food. We strive to maintain high standards at all times and all feedback is valuable to help us achieve this.

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Review of
Dove Court
from Stephen B (Son of Resident) published on 10 August 2022

Submitted via Postal Card • Report

Overall Experience

My dad moved to Dove Court mid-June and to this date I have no complaints whatsoever. He loves his sports and at my request, they have always helped him change channels on the TV for him. On visiting, I have also been allowed to escort him to the garden which he loves. He is also eating extremely well,

actually eating food he has never eaten before. All in all, very impressed with his care and attention so far.

Reply from The Home Manager, Home Manager at Dove Court

Thank you Stephen for taking the time to write this review. We are pleased Dad has settled so well and strive to maintain high standards and all feedback is valuable to achieve this.

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Review of
Dove Court
from D H (Brother of Resident) published on 5 July 2022

Submitted via Postal Card • Report

Overall Experience

My brother entered his final days with dementia with Lewy Body. His condition had steadily deteriorated since early 2022. After a brief trip to the hospital, he was returned to Dove Court where he spent his final eight days. All staff and management were exemplary in their care and support for my brother

and visiting relatives during this time. Nothing was too much trouble. My brother passed in his sleep in comfort and with dignity with close relatives present. Excellent care, service and support all round.

Reply from The Home Manager, Home Manager at Dove Court

Thank you for your lovely review. It was our pleasure to be able to provide care in those final days. To be where he considered his home with family and familiar faces around. These final stages are so important what we strive to achieve is a positive experience for all involved in what can be a stressful and upsetting period of time.

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Review of
Dove Court
from Lisa J (Daughter of Resident) published on 10 May 2022

Submitted via Postal Card • Report

Overall Experience

My mother has only been a resident since February and they have made the transition for me and my mother as easy as possible. Staff are always caring and helpful and answer any questions that I may have. My mother has settled in really well and the staff treat her with respect and are helpful and friendly.

Reply from The Home Manager at Dove Court

Thank you for the lovely review. We strive to ensure the transition for the resident and family is as easy as possible and are pleased we could help support you both through this difficult time.

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Review of
Dove Court
from Stephen J (Husband of Resident) published on 5 April 2022

Submitted via Website • Report

Overall Experience

Our experience of the care that they give at Dove Court is one of the most amazing loving care that they gave to my wife. They treated her like royalty and when visiting her I also noticed that they give the same quality of care to all residents and visitors speaking from my own experience as a visitor

I was given the utmost respect by all members of staff and nothing was too much trouble for anyone. The manager was exceptionally helpful and made time to talk to me and answer any questions I might have. Although unfortunately, my wife passed away while in the home all I can really say is that they were angels, the best care was given to me and my wife and for that, I can't thank them enough they will always have a special place in my heart.

Reply from Home Manager at Dove Court

Thank you for the lovely review, Stephen. On behalf of myself and the team at Dove Court, it was a pleasure and an honour looking after your wife during her stay with us.
I am thankful she was able to return to us for what was to be her final days where you and family were able to visit and spend those precious moments with her.
She was a truly special person and will be fondly remembered by us all, as will you and your support.

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Care Home Owned by Larchwood Care in Cambridgeshire

Larchwood Care Locations in Cambridgeshire (1)

Larchwood Care Reviews in Cambridgeshire (46)

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