Larchwood Care in Somerset | 1 Care Home

Review of
Oake Meadows Nursing Home
from D C (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My mum received the most amazing care with compassion and professionalism at all times. When myself and my husband came to visit my mother, we were made to feel very welcome. Thank you to everybody at the care home for caring for my mum.

Reply from Caroline Walker, Home support at Oake Meadows Nursing Home

Thank you so much for your kind words with are much appreciated by everyone. We love caring for our residents and making sure they feel happy and safe. It is so good to know that all the team's hard work is recognised.

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Review of
Oake Meadows Nursing Home
from D B (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I wouldn't wish a homeless person coming in here. This isn't a care home but a dumping ground for the elderly people who have dementia. My poor mum was shut in a shed-like room. We were told she couldn't go into the lounge or dining room or take part in activities, that's if they had any. Her room was

clean but that's it. Mum's Christmas gift went missing including most of Mum's clothes. It's certainly not a loving homely place at all. Prison is better than this place so please be aware of you choosing this place to care for your loved one.

Reply from Caroline Walker, Home support at Oake Meadows Nursing Home

We are sorry that you feel your experience of our home was not positive. We are always happy to discuss individual concerns with residents and their families and we have been talking with a member of your family. Our home is a happy and welcoming place and this, and the care and support given, is reflected in the many five-star reviews we receive.

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Review of
Oake Meadows Nursing Home
from G R (Granddaughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The whole experience my nan and us as a family received here was awful. My poor nan was left all day every day in her room, the majority of staff were far from professional and the care in general was terrible. The notes weren't always the truth as they used to write that she had declined food even

though I sat with her and assisted her with many of her meals which she ate all of, and the staff could never give us proper updates and were very cold hearted and didn't seem to actually want to be there. We were told she wouldn't be able to take part in activities or sit in the lounge diner with other residents which was a red flag for me from the start. Also they lost half a wardrobe of my nan's clothes which were labelled, as well as loosing some sentimental items of hers which yet again they didn't care. I was a HCA in a nursing home and my god, I've never seen such a cold hearted run down place in my years. Some days I would visit my nan and felt I was having to do their job for them.

Reply from Caroline Walker, Home support at Oake Meadows Nursing Home

We are sorry that you feel your experience of our home was not positive. We are always happy to discuss individual concerns with residents and their families and we have been talking with a member of your family. Our home is a happy and welcoming place and this, and the care and support given, is reflected in the many five-star reviews we receive.

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Review of
Oake Meadows Nursing Home
from Michael G (Husband of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

My wife has been a resident for three years. My experience has been very positive. I have nothing but praise for staff and facilities.

Reply from Caroline Walker, Home support at Oake Meadows Nursing Home

This is so lovely and the whole team really appreciate your kind words. We aim to care for our residents in a happy and safe environment and it's lovely when it is appreciated.

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Review of
Oake Meadows Nursing Home
from Charlotte M (Daughter of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

My mother was on the willow ward at Oake Meadows, Trull in Taunton. The staff were very kind compassionate and caring to my mum and our family. They allowed dogs in to visit which all residents loved. We are so very grateful for everything. Mum was 94 and actually died of frailty, we could not have

asked for better interactions from all staff, nurses, helpers, and cleaners, everyone was wonderful and respectful. They treated the whole family with dignity, genuine care, and support.

Reply from Caroline Walker, Marketing at Oake Meadows Nursing Home

Thanks, your kind words are much appreciated by everyone at Oake Meadows. We always strive to do our very best for our wonderful residents.

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Review of
Oake Meadows Nursing Home
from Marcus C (Son of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

My mum came into Oake Meadows at a very stressful time for the family, coping with dementia with both mum and dad and not knowing how to manage the future. The staff without exception have been incredibly supportive and understanding, prioritising mum's needs but also huge empathy for dad too, making

him feel so welcome when visiting and helping him to understand what is going on. The communication from the team is excellent, we visit a lot and they keep us updated and have always rung immediately to update us if there is an issue. The connection with Musgrove Hospital and doctors is very effective. The rooms are very well laid out and the outdoor courtyard is a lovely relaxing space. We have visited Oake Meadows at many different times of the day and mum, when not dozing, has always either been chatting with a carer, enjoying the great food or the team have been carefully engaged in her well-being. I cannot praise enough the staff and the high standard of care, thank you all.

Reply from Caroline Walker, Marketing at Oake Meadows Nursing Home

Thank you so much for your kind words. This means a lot to everyone at Oake Meadows.

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Review of
Oake Meadows Nursing Home
from P M (Granddaughter of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

As we approach my nan being in the care home for almost a year I wanted to share how wonderful the care home has been for her.
The staff are always so kind and welcoming. My nan adjusted to the setting really well & she is clearly well-liked and cared about. There is an array of activities that are

planned well in advance including reptiles, lamas, bingo, Elvis singers & family favourites such as bingo. The care home has a lovely homely feel & there is always improvements being made. They have their own resident cat called Petal and a dog we often see going around with the staff. We are welcome any time of the day and all family members plus pets are welcome too. I am truly grateful for the incredible nursing staff who look after my nan so well. I wouldn’t want her to be anywhere else. The home is always very clean and tidy. Meals are varied & there is always more available. I’m so pleased we picked this as my nan’s home.

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Review of
Oake Meadows Nursing Home
from Genine M (Daughter of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience

I cannot thank the staff at Oake Meadows enough for the care that my mum (96) has received since going into Willow Ward for respite in January 2023 following a fall and breaking her leg, then transferring to Rose Ward in September 2023 as a permanent resident. I really couldn’t have chosen a better

home for her. The staff are fantastic, caring, helpful, polite and sympathetic to all her needs. Each person is treated as an individual. Their care for the relative of the resident is second to none, always on hand for advice, a sympathetic ear and a never-ending supply of tea. Arranged activities including singers, alpacas, snakes, birds of prey are all looked forward to by my mum along with the bingo, word games, skittles and colouring. I can now relax, knowing my mum is safe and well cared for. Thank you Oake Meadows.

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Review of
Oake Meadows Nursing Home
from Dave A (Son of Resident) published on 27 March 2024

Submitted via Website • Report

Overall Experience

As Mum reaches the end of her first year at Oake Meadows (and her 90th birthday) I cannot let it pass without some recognition for the wonderful staff at the home. Since Mum has been in the home, the staff have shown her nothing but love and kindness. In the year her confidence has grown and the home

has enriched her life in many ways.
Mum is clearly well cared for and very much enjoys the activities and entertainment provided by the home. To see Mum handling birds of prey or snakes, or having a llama visit her in her room (not to mention the celebrity impersonator) is marvellous.
As a family, we have always found the home to be welcoming at any time of the day.
Thank you to all at Oake Meadows, we know Mum is cared for and happy.

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Review of
Oake Meadows Nursing Home
from Judy C (Wife of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience

My husband has received friendly, empathetic and professional care since his entry into this care home. Nothing is too much trouble, and the staff all seek to provide care tailor-made to each resident. This has greatly reassured not only my husband but us as a family. We are welcome at any time and

to any of the varied and innovative events organised for the residents.

Reply from Katrina Ball, Home Manager at Oake Meadows Nursing Home

Thank you for taking the time to write your review. We really do appreciate your feedback and kind words. We are pleased that you are happy with the care your husband receives. Our staff always strive to look after our residents with a person-centred approach, and it is nice for this to be recognised. I will certainly share your kind words with our team. Regards

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Review of
Oake Meadows Nursing Home
from P D (Son of Resident) published on 5 March 2024

Submitted via Website • Report

Overall Experience

I would like to express that we are very satisfied with the care and cleanliness of Oake Meadows Nursing Home where my father has been a resident for the last 7 months or so! All the staff that we have come into contact with over time have been very friendly/professional and always welcoming! Also,

I would also like to mention the fantastic housekeeping that a particular staff member and his family do, he and his wife and daughter are always friendly and happy, and do a brilliant job! Thank you!

Reply from Katrina Ball, Home Manager at Oake Meadows Nursing Home

Thank you for taking the time to leave a review of your experiences at Oake Meadows. Your kind words will be shared with the team, who really do appreciate such great feedback.
Regards.

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Review of
Oake Meadows Nursing Home
from Avril J (Partner of Resident) published on 5 February 2024

Submitted via Website • Report

Overall Experience

The care and support given to my partner during his time at Oake Meadows was amazing. All of the staff were kind and caring. Myself and my family were always made to feel welcome, and I always knew that my partner was well cared for. His final days were made as comfortable as possible for him, and he

was treated with the utmost respect at all times. S,o thank you to all the staff at Oake Meadows; you are truly amazing.

Reply from Donna Francis, Regional Manager at Oake Meadows Nursing Home

Thank you, Avril, for a lovely review. I know the staff will be very happy to know that you appreciated the care they gave your partner.

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Review of
Oake Meadows Nursing Home
from Karen C (Daughter of Resident) published on 12 December 2023

Submitted via Website • Report

Overall Experience

My dad 92 came to Oake Meadows Nursing Home, Chestnut Unit in August 2023 we were very sceptical as the home he had come from had been the wrong type of placement. All I can say is that we need not have worried as my dad settled very quickly. This is down to all the amazing staff at Oake Meadows treating

Dad with amazing care and looking at him as an individual and not someone that just has dementia and wouldn't know any better. The staff are amazing and I have to single out one staff member as her support for myself has been without doubt invaluable. Nothing is ever too much trouble. My dad's stay at Oake Meadows was always temporary until a care home nearer and the right placement was found. I know Dad will miss Oake Meadows and as a family, we will too. I cannot thank all of them enough as they have made a very difficult time for our family easier than we could have ever imagined.

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Review of
Oake Meadows Nursing Home
from Jerry K (Cousin of Resident) published on 8 December 2023

Submitted via Postal Card • Report

Overall Experience

Kind, friendly staff. Very caring and considerate. They looked after my cousin, who was diagnosed with a terminal illness, for three years until he passed away. The staff did a wonderful job and made my relative as comfortable as possible during his time at Oake Meadows. Very impressed and very grateful.

Thank you everybody.

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Review of
Oake Meadows Nursing Home
from Sarah W (Daughter of Resident) published on 20 November 2023

Submitted via Website • Report

Overall Experience

Mum was transferred to Willow unit at Oake Meadows Nursing Home following a long stay in hospital. All of the staff were welcoming and friendly from the moment she arrived. Unfortunately, Mum was very poorly and passed away after only a week, however, the end-of-life care she was given was outstanding.

All of the staff showed compassion and care and ensured Mum was respected at all times. The staff also went above and beyond to support us as a family. My niece and I spent the majority of the week by Mum's side. They provided us with refreshments and even bedding to make us more comfortable, as well as invaluable emotional support. Having a resident cat and allowing other pets to visit also added to the warm and friendly atmosphere. I cannot thank Oake Meadows enough for making a very sad and difficult time easier.

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Review of
Oake Meadows Nursing Home
from Sonia A (Daughter of Resident) published on 9 November 2022

Submitted via Postal Card • Report

Overall Experience

My mum has only been at Oak Meadows around six weeks or so, but I've felt that she's settled well and is looked after.
I visit three to four times a week and have always walked into a calm, chilled environment. I would recommend anyone to view or visit this care home and meet the lovely friendly staff

there. Nothing is too much trouble for them. I appreciate all they do for my mum.

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Review of
Oake Meadows Nursing Home
from Louise F (Daughter of Resident) published on 7 November 2022

Submitted via Website • Report

Overall Experience

My Mum has been living at Oak Meadows Nursing Home since August 22. Since our first meeting the staff have listened, been responsive, been kind and caring. The home has a real home feel about it. One big family. The staff do everything they can to make the residents and families feel cared for.

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Review of
Oake Meadows Nursing Home
from Bryan W (Son of Resident) published on 1 November 2022

Submitted via Postal Card • Report

Overall Experience

Members of Oake Meadows team made regular and supportive contact during end-of-life care, enabling my wife and I to time our travel to spend precious moments with Mum during her last week.

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Review of
Oake Meadows Nursing Home
from F R (Relative of Resident) published on 12 September 2022

Submitted via Postal Card • Report

Overall Experience

My brother-in-law is a new resident. His previous home of residence was not satisfactory, the staff were ill-equipped to help him. Unfortunately, we live in the USA and can only visit annually. Our first impression of Oake Meadows is that the facility is of a much higher standard than his previous.

The staff are kind and capable, the home is kept clean and senior staff are very good, very supportive and listen to our concerns. We feel he is in good hands.

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Review of
Oake Meadows Nursing Home
from Christine G (Wife of Resident) published on 31 August 2022

Submitted via Website • Report

Overall Experience

My husband has only been in Oake Meadows for 6 days but all staff are so good at helping him to settle, even collecting his recliner from home. Allowing him time to get used to the layout and not forcing him to leave the comfort of his room, many thanks for helping myself adjust as well.

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Care Home Owned by Larchwood Care in Somerset

Larchwood Care Locations in Somerset (1)

Larchwood Care Reviews in Somerset (47)

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