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Care Homes Owned by BIRA Care Homes in Monmouthshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by BIRA Care Homes in Monmouthshire

Only the locations & reviews in Monmouthshire for BIRA Care Homes are showing below.

View the details of all 4 locations (with 96 reviews) owned by BIRA Care Homes

BIRA Care Homes Locations in Monmouthshire (2)

 

2 Care Homes owned by BIRA Care Homes in Monmouthshire

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Avenue Road Nursing Home

28 Avenue Road, Abergavenny NP7 7DB 

9.2 16 reviews
"A good service provided for three plus years. Particularly liked the way my mother's birthdays were handled.…"   Read all 16 reviews
Location Type Care Home

Avenue Road Nursing Home is a thirty-three capacity accommodation that offers skilled carers who aspire to the highest standards of care provision, through personalised packages and innovative methods. The service is set up to respect the needs of… Read more about Avenue Road Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 33 Rooms from £1,200 / week
Rozelle Nursing Home

93 Brecon Road, Abergavenny NP7 7RE 

9.1 17 reviews
"My husband has been a resident at Rozelle Nursing Home for three years, suffering from Alzheimer's, and I strongly believe that he is still…"   Read all 17 reviews
Location Type Care Home

Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care. Their aim is to provide a consistently high standard of professional care in order that those… Read more about Rozelle Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 24 Rooms from £1,200 / week

BIRA Care Homes Reviews in Monmouthshire (33)

9.4
BIRA Care Homes has a Group Review Score of 9.4 (9.407) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BIRA Care Homes must have a Review Score.

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Review of

Rozelle Nursing Home

from S R (Wife of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Rozelle Nursing Home for three years, suffering from Alzheimer's, and I strongly believe that he is still with us in part due to the care and compassion he receives at Rozelle. I am grateful to all the staff.

Reply from Lisa Tudor, Manager at Rozelle Nursing Home

Thank you for your review, we value your opinions greatly. All comments help us to develop our service and enhance the care we give to all residents. It is great for staff to receive this feedback, they are truly dedicated to the people that they care for. Thank you.


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Review of

Avenue Road Nursing Home

from R B (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident for a couple of years. She is very happy and settled here. The staff are kind and from what I have seen always treat the residents with care, dignity, and respect. My Mother is looked after, happy and safe which is important. My only issue is that I don't always feel welcomed
as a visitor by some of the staff.

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Review of

Avenue Road Nursing Home

from J C (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in the Avenue since 2021 and last week celebrated her 104th birthday. We are happy with her care and she is very fond of the staff smiling whenever they come to her room. She still enjoys her meals and drinks well, if in the mood!

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Review of

Avenue Road Nursing Home

from R K (Son of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Nice atmosphere.

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Review of

Avenue Road Nursing Home

from R R (Son of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good service provided for three plus years. Particularly liked the way my mother's birthdays were handled.

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Review of

Rozelle Nursing Home

from Brian M (Husband of Resident) published on 17 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my wife's illness extremely hard to cope with, to be honest, but the staff here are so compassionate and understanding to myself and my Wife I am just about coping now whereas I was going downhill rapidly. It is the first time we have been apart in 64 years of marriage.
A huge thank you to
each and every one of you.

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Review of

Avenue Road Nursing Home

from Anne G (Daughter of Resident) published on 2 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found staff to be very pleasant and caring. Nursing home as a very homely atmosphere. My mother is happy living there and finds all staff very good. Her needs are being met and she is no longer anxious about her future. For me, it is a joy to see her less anxious and content. I am convinced
it is due to the care she is receiving. I have no hesitation in recommending this nursing home.

Reply from Liza Edwards, Manager at Avenue Road Nursing Home

Thank you for the review. We appreciate all feedback and will look at this to improve areas where we can. Our residents are our priority and we will continue to give the best care we can.


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Review of

Rozelle Nursing Home

from Sue D (Daughter of Resident) published on 6 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We want to thank all of you for your kindness, compassion, and the best care ever that you gave our Dad. You made all of us feel so welcome from day one, and we had such peace of mind knowing he was safe and comfortable with you at all times.
Saying 'Thank you' does not seem enough as the dedication
and care Dad received exceeded all of our expectations. Each and every one of you are a credit to your profession and should be very proud of what you do.

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Review of

Avenue Road Nursing Home

from Lucie Y (Niece of Resident) published on 6 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has settled in very well at Avenue Road Nursing Home. All of the staff are so friendly and helpful. He is being looked after very well.

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Review of

Avenue Road Nursing Home

from D G (Daughter-in-law of Resident) published on 7 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting, my father-in-law is always clean, tidy and dressed well (all clothes match in colour). His bedroom is always clean, tidy and presentable. His personal care is exceptional, if he asked for certain things to eat, they are obtained for him. The staff are always pleasant, polite, respectful,
caring and committed. We have no worries.

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Review of

Rozelle Nursing Home

from Jackie S (Sister-in-law of Resident) published on 4 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very friendly and quite concerned with the daily routine of care and health of my sister-in-law. All questions asked are promptly seen to. As part of the family, we are very pleased with the running of the care home and also the personal touch given to their clients for their happiness
and wellbeing.

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Review of

Rozelle Nursing Home

from S C (Niece of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted by the staff with smiles and warmth, it's like a big family. All of the staff are friendly and brilliant with my aunt, who can be quite stubborn. Everywhere is clean and bright. My aunt is happier here than she was previously.

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Review of

Avenue Road Nursing Home

from M F (Resident) published on 3 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care myself and my wife receive is first-class. Without the care of the nurses and carers, I wouldn't be alive. Very satisfied.

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Review of

Rozelle Nursing Home

from J P (Civil Partner of Resident) published on 7 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received a very good standard of care at Rozelle. Staff are quick to communicate any concerns. Mum seems happy to be there and I feel confident her needs are met.

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Review of

Rozelle Nursing Home

from C P (Son of Resident) published on 5 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are genuinely concerned about my mother's care and well-being. She seems pleased and happy given the level of her dementia and responds well to the staff. Overall I am very satisfied with the care that my mother receives.

Reply from Lisa Tudor, Manager at Rozelle Nursing Home

Thank you for taking the time to leave a review it is much appreciated. We always welcome feedback from families and friends as this enables us to ensure your loved one gets exactly what they want and need.


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Review of

Rozelle Nursing Home

from S P (Daughter of Resident) published on 12 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming home, very caring staff who tried to meet the needs of our mother. Very obliging with regards to visiting our mother who has dementia.

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Review of

Avenue Road Nursing Home

from Julie R (Daughter of Resident) published on 9 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had had a severe stroke and spent only a few weeks in Avenue Road Nursing Home after 5 months in hospital. We were made very welcome when visiting our mum by all staff. The atmosphere was very homely with all staff being friendly and professional. I would highly recommend this home. Our mum had
her birthday with my 2 sisters visiting who Facetimed the rest of us. Thank you to all the staff.

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Review of

Avenue Road Nursing Home

from Dawn E (Daughter of Resident) published on 9 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice atmosphere to the home. Mum was in the care home for a couple of weeks. Sadly passed away due to her illness, but during her time spent there we were really pleased with the level of care provided by the friendly and caring staff.

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Review of

Avenue Road Nursing Home

from H S (Husband of Resident) published on 7 December 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care from staff who are very professional and caring. Throughout the covid pandemic, the care and safety of the residents has been paramount. My wife is very comfortable and well attended by the friendly staff. The food is also excellent. During visiting, I am always made to feel
welcome and at home. It means so much to be confident in the high-quality care my wife receives.

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Review of

Rozelle Nursing Home

from M F (Daughter of Resident) published on 25 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Rozelle for 7 years. She is settled and happy. The staff are kind and caring. Everyone is friendly.

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Awards / Recognitions (2)

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