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Care Homes Owned by Aiveda Limited

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Aiveda Limited
Aiveda care homes offer residential care home services that are delivered with kindness, thoughtfulness and respect, in a safe, warm, comfortable and welcoming environment.

This small but high-quality group of homes offers person-centred care to its residents.

Dignity and respect are at the centre of all care services where nursing, palliative and residential care for older people is practiced in a warm and homely atmosphere.

Aiveda Limited Locations (3)

 

3 Care Homes owned by Aiveda Limited

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Sunnyside Care Home

Crewkerne Road, Chard TA20 1EZ 

9.6 27 reviews
"A lovely friendly home. Caring and lovely staff, always smiling and helpful. Recommend this home to anyone. Would not be afraid to leave…"   Read all 27 reviews
Location Type Care Home

Awarded Care home of the year in 2019, Sunnyside Residential Home is a charming home that is spacious and ideal for residents with a wide range of care needs, staffed by a qualified team who respect all individuals involved and are welcoming to visitors. Sunnyside’s… Read more about Sunnyside Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 14 Rooms from £1,300 / week
Arthurs Court Care Home

27 Highfield Road, Street BA16 0JJ 

9.5 66 reviews
"The most amazing manager, outstanding. She is so caring, understanding, helpful and efficient. She went out of her way to find the best and…"   Read all 66 reviews
Location Type Care Home

Arthurs Court Care Home is situated close to Street town centre surrounded by the beautiful Somerset countryside. Its relaxed, homely atmosphere provides a home from home for residents. Specialising in both residential and nursing care, the home tailors… Read more about Arthurs Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £1,400 / week
Manor Lodge Care Home

8 Portland Avenue, Exmouth EX8 2BS 

9.2 10 reviews
"My mother has found her time at Manor Lodge very comfortable and friendly. Her room is attractive and the staff are attentive and willing…"   Read all 10 reviews
Location Type Care Home

Manor Lodge is set in the Avenues area of Exmouth close to the town and seafront. Winners of the ‘Health Provider of the Year’ at the Exmouth Business Awards in 2013 and 2015, the home is proud to offer high quality care and support to their residents… Read more about Manor Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 38 Rooms from £1,300 / week

Aiveda Limited Reviews (103)

9.4
Aiveda Limited has a Group Review Score of 9.4 (9.430) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aiveda Limited must have a Review Score.

Overall Experience

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75
Review of

Manor Lodge Care Home

from P C (Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 2 weeks, respite care was very enjoyable being looked after well - didn't like a nurse coming in suddenly at 4 am.
A good Christmas lunch, but salmon was as hard as rocks! My room was great, well furnished but bed was against wall - bad.
Staff coped well with dementia care, but could have been
more attentive to TV needs. General atmosphere was pleasant - well done!

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Review of

Sunnyside Care Home

from John W (Relative of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst in the care home, my relative was treated with the utmost dignity and care. When she passed away, it appeared that the management did not care about her relatives or her personal possessions. When I collected her possessions, several items were missing and I had to ask for some which had been
put in store and not with her possessions. There was no contact or appearances at my relative's funeral or remembrance service at the church. I am really disappointed with the management once my relative had passed away as they had no thought of feelings for the relatives. I have heard nothing from the home and it is twelve months since.
The staff were most thoughtful with our loss but not the management.

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Review of

Sunnyside Care Home

from J W (Resident) assisted by family/friend published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely friendly home. Caring and lovely staff, always smiling and helpful. Recommend this home to anyone. Would not be afraid to leave your family here, it's lovely.

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Review of

Arthurs Court Care Home

from C W (Daughter of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing manager, outstanding. She is so caring, understanding, helpful and efficient. She went out of her way to find the best and most convenient room for Mum. She is the most lovely and personable hands-on manager. Even when plans changed and Mum needed to stay longer she sorted everything
out. The staff are all lovely and attentive. They really care and know all the patient's needs. After a visit to the care home before Mum stayed the manager even helped us get Mum back home and in the house by pushing her up the ramp. This just shows how far she goes to support and help. The care home is definitely a 5-star and beyond experience. Thank you for everything to the manager and all the adorable caring staff!

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad to see you are happy with the staff and the level of care your mother has received.


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Review of

Sunnyside Care Home

from Claire J (Daughter of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after so well. A real homely feel and fantastic care.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for the kind words, we are glad you are happy with the care your mother receives.


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Review of

Manor Lodge Care Home

from R R (Son of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Manor Lodge is in a perfect setting in a leafy part of Exmouth, and with a small but pleasant garden. Rooms are well appointed and some, like Mum's, open onto the garden. Care staff are kind, helpful and attentive to the residents and their visitors. We enjoy our visits and often bring our little dog
who is a popular guest with the residents. The reason for the missing 5th star is that there is a notable lack of presence by the Aiveda management, despite promises. With costs escalating since Mum first arrived, there is a risk of a perception of 'business' over 'care' from the company. Overall, I would recommend Manor Lodge to anyone looking for residential family care in Exmouth.

Reply from Puja Raikundalia, Business Manager at Manor Lodge Care Home

Thank you for taking the time to review our care home. Your feedback is very valuable to us. I am pleased to hear that the carers are supporting your mother to the best they can. I am however sorry to hear your dissatisfaction over the presence of our manager. I am surprised to hear this as the manager is usually at the care home Monday to Friday. I have discussed this with her and she has advised that her office door is always open and occasionally may have been closed due to attendance at meetings. Having said this, should you wish to discuss this in detail, we would be more than happy to meet you.


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Review of

Arthurs Court Care Home

from A B (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and there is a very warm atmosphere. Every member of staff is very helpful and kind. My mother was always clean and well looked after.

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Review of

Arthurs Court Care Home

from Les M (Relative of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff lovely and not too much trouble.
The food is great and plenty of choice. We visit every week and we are always offered a drink in the room that my sister-in-law is in and she is happy with the food and her room and she has a nice view.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the lovely words, they are truly appreciated.


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Review of

Manor Lodge Care Home

from Janet H (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Manor Lodge for nearly a year. She is well cared for and her needs are met. She has a nice bright room and has enjoyed sitting in the lovely garden. The staff are always very welcoming to the family. Mum enjoys the home-cooked food, with meals being changed for her if she
wants something different. This is never a problem.
One observational criticism is the lack of stimulating activities, but this has improved in the time Mum has been there and I know that staffing issues can play a part in this. As a family, we can go to sleep at night knowing mum is content and being well looked after.

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Review of

Manor Lodge Care Home

from Barbara C (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has found her time at Manor Lodge very comfortable and friendly. Her room is attractive and the staff are attentive and willing to chat. She enjoys her meals and the catering staff know her favourite foods.
The staff are responsive to the family when we have questions.
The gardens are attractive
and are lovely to sit in the summer.

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Review of

Arthurs Court Care Home

from Julie D (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother gets well looked after and is happy here. She loves the staff and she says the meals are good. Visiting is always easy and accessible. It’s very good that entertainers come in, she loves a sing song. Christmas was lovely. Cooking and other activities are always welcome. My mother is much happier
now she has her own toilet facility.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad you are happy with the care your mother has received.


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Review of

Arthurs Court Care Home

from Andrew B (Son of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled into Arthurs Court ready for Christmas 2020, continuing to enjoy the family of staff and residents through to this Christmas 2023 when she peacefully slipped away from this life. As one of four siblings we all agreed her new home offering social life and developing new friendships enabled
her to be best cared for as dementia developed. Living close by meant we could see her and speak with staff frequently, reassured by the continuity and social events arranged. We really appreciated the regular calls to discuss personal aspects of care and explanations of medical support as her needs progressed through 2023. Overall the service and personal interest taken by staff in their residents have impressed, confident that her room will offer a great space for the next resident to enjoy their later years.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you for the kind words, they are truly appreciated.


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Review of

Sunnyside Care Home

from Sian H (Granddaughter of Resident) published on 27 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyside was a lovely home for the last four years of my granny's life. The care staff are kind, patient and considerate. Granny always used to say she was very well looked after and that the food was very nice. The facilities are of good quality with a nice lounge and a lovely garden, which granny
enjoyed sitting in. Thank you to all the lovely people at Sunnyside over the last four years.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for your kind words, it means a lot to know you were happy with the care given to your grandmother and that she was happy.


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Review of

Manor Lodge Care Home

from K H (Daughter of Resident) published on 25 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Manor Lodge Care Home in Exmouth is an outstanding care home. My mother has been there for three years now and it is comforting to know she is in fabulous care. The staff are friendly, caring and I know my mum is safe and well cared for.

Reply from Jalpa Patel, Admin at Manor Lodge Care Home

Thank you so much for the lovely words. We are so glad to hear that you are happy with the care your mother receives.


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Review of

Arthurs Court Care Home

from B S (Stepson of Resident) published on 25 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother was a resident at Arthurs Court Care Home from January 2023 to September, when she passed away. She was suffering from vascular dementia and required one-to-one care for 12 hours every day. I was deeply impressed by the high standard of care and training of the staff looking after all
the individual residents. My stepmother was a difficult patient due to her dementia, the care was brilliant. I really can't thank the staff enough. Thank you so much.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words. We are glad we were able to help you and your family.


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Review of

Manor Lodge Care Home

from Sarah F (Daughter of Resident) published on 12 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful that, facing a swift closure of my mother's previous care home, the management and whole team at Manor Lodge Care Home found room to look after her. Mum has seemed much more relaxed since moving to Manor Lodge and is well cared for by dedicated staff who have a smile for everyone,
even though their days are very busy. Mum, herself, has said how comfortable she is at Manor Lodge and is very fond of all the staff she meets regularly. Many thanks to the whole team for providing a haven for Mum and confidence for the family that whatever is going on in our lives, she will be well cared for.

Reply from Jalpa Patel, Admin at Manor Lodge Care Home

Thank you so much for the kind words. We are glad that we could meet the requirements that you required for your mother.


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Review of

Manor Lodge Care Home

from Nicol G (Friend of Resident) published on 10 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This has to be the worst care home I have ever had the misfortune to visit. Most of the staff I had contact with spoke very little English.
Resident was there for 1 week only. The worst week of his life. He was treated like a 3rd class citizen. Manhandled by staff, staff used language he found disturbing
and left him feeling frightened, vulnerable and scared to go to sleep.
Things taken from his room without consent. Medication not given properly. I would not put my worst enemy in this facility.

Reply from Puja Raikundalia, Business Manager at Manor Lodge Care Home

Dear Nicol,
Thank you for providing us with feedback about our service.
Firstly, I would like to sincerely apologise for the dissatisfaction you and the service user have experienced at our care home.
As a care home, we aim to provide all our residents and their families with a high level of care and ensure they are supported throughout their journey in our care home.
The outcome of our investigation has been shared with the Adult Safeguarding team and CQC who have responded with no further concerns of our service.
Should you wish to discuss this any further, please feel free to contact our Registered Manager.
Kind Regards


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Review of

Manor Lodge Care Home

from C B (Daughter of Resident) published on 10 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for and happy at Manor Lodge, my only criticism is the lack of activities and entertainment, the residents seem to need some simulation and fun, but they just sit in the lounge in the afternoons with the TV and fall a sleep, I believe there is a quiz occasionally, but I no my
mother has taken to going to her room most afternoons as she gets bored. Maybe the lack of this facility is due to funding, but I’m sure relatives such as myself would be willing too help raise funds or donate some money to cover some entertainment at least once a month.

Reply from Puja Raikundalia, Business Manager at Manor Lodge Care Home

Thank you so much for your lovely feedback, it is very much appreciated.
Your comments re. activities has been taken on board and I am pleased to inform you that as of the 16th October 2023, we will have a full-time activities co-ordinator which we are all very excited about. Please speak to our registered manager about any ideas you may have as this will be very much welcomed.
Thank you,
Puja.


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Review of

Manor Lodge Care Home

from A W (Wife of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Manor Lodge Care Home 2023. he is very happy in his new home and was welcomed along with his rabbits, by very caring friendly staff and manager. They have continued to promote his independence in looking after her rabbits and maintaining the beautiful gardens. He loved to be outside
as much as he can be, de-heading flowers, weeding etc. I have a peaceful mind knowing the staff are keeping a watchful eye on him and are at hand if needed. They will answer any concerns or questions if I have asked, always polite, happy and friendly. Well done all and thank you very much Manor Lodge.

Reply from Raj Fatania, Manager at Manor Lodge Care Home

Thank you for your kind review about our services. Your feedback is very much appreciated.


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Review of

Sunnyside Care Home

from Lorna B (Daughter of Resident) published on 28 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Sunnyside only six weeks ago and already we see a positive change in her behaviour and mood. The staff are very caring and nothing is too much trouble.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for the kind words. it's lovely to hear that you are happy with the care we have provided for your mother. We do all we can to keep our residents happy and comfortable, while catering to all their individual needs.


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Awards / Recognitions (1)

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Frequently Asked Questions about Aiveda Limited

How many Care Homes does Aiveda Limited own?

Aiveda Limited own 3 Care Homes.

Which Aiveda Limited Care Homes have the highest review score?

Sunnyside Care Home, Arthurs Court Care Home & Manor Lodge Care Home have the highest review score.
Aiveda Limited in Devon Aiveda Limited in Somerset

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aiveda Limited to verify any information. View our terms and conditions. Aiveda Limited has a Premium Service – more info.