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Care Homes Owned by Aiveda Limited in Somerset

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Aiveda Limited in Somerset

Only the locations & reviews in Somerset for Aiveda Limited are showing below.

View the details of all 3 locations (with 103 reviews) owned by Aiveda Limited

Aiveda Limited Locations in Somerset (2)

 

2 Care Homes owned by Aiveda Limited in Somerset

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Sunnyside Care Home

Crewkerne Road, Chard TA20 1EZ 

9.6 27 reviews
"A lovely friendly home. Caring and lovely staff, always smiling and helpful. Recommend this home to anyone. Would not be afraid to leave…"   Read all 27 reviews
Location Type Care Home

Awarded Care home of the year in 2019, Sunnyside Residential Home is a charming home that is spacious and ideal for residents with a wide range of care needs, staffed by a qualified team who respect all individuals involved and are welcoming to visitors. Sunnyside’s… Read more about Sunnyside Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 14 Rooms from £1,300 / week
Arthurs Court Care Home

27 Highfield Road, Street BA16 0JJ 

9.5 66 reviews
"The most amazing manager, outstanding. She is so caring, understanding, helpful and efficient. She went out of her way to find the best and…"   Read all 66 reviews
Location Type Care Home

Arthurs Court Care Home is situated close to Street town centre surrounded by the beautiful Somerset countryside. Its relaxed, homely atmosphere provides a home from home for residents. Specialising in both residential and nursing care, the home tailors… Read more about Arthurs Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £1,400 / week

Aiveda Limited Reviews in Somerset (93)

9.4
Aiveda Limited has a Group Review Score of 9.4 (9.430) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aiveda Limited must have a Review Score.

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Review of

Sunnyside Care Home

from John W (Relative of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst in the care home, my relative was treated with the utmost dignity and care. When she passed away, it appeared that the management did not care about her relatives or her personal possessions. When I collected her possessions, several items were missing and I had to ask for some which had been
put in store and not with her possessions. There was no contact or appearances at my relative's funeral or remembrance service at the church. I am really disappointed with the management once my relative had passed away as they had no thought of feelings for the relatives. I have heard nothing from the home and it is twelve months since.
The staff were most thoughtful with our loss but not the management.

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Review of

Sunnyside Care Home

from J W (Resident) assisted by family/friend published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely friendly home. Caring and lovely staff, always smiling and helpful. Recommend this home to anyone. Would not be afraid to leave your family here, it's lovely.

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Review of

Arthurs Court Care Home

from C W (Daughter of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing manager, outstanding. She is so caring, understanding, helpful and efficient. She went out of her way to find the best and most convenient room for Mum. She is the most lovely and personable hands-on manager. Even when plans changed and Mum needed to stay longer she sorted everything
out. The staff are all lovely and attentive. They really care and know all the patient's needs. After a visit to the care home before Mum stayed the manager even helped us get Mum back home and in the house by pushing her up the ramp. This just shows how far she goes to support and help. The care home is definitely a 5-star and beyond experience. Thank you for everything to the manager and all the adorable caring staff!

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad to see you are happy with the staff and the level of care your mother has received.


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Review of

Sunnyside Care Home

from Claire J (Daughter of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after so well. A real homely feel and fantastic care.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for the kind words, we are glad you are happy with the care your mother receives.


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Review of

Arthurs Court Care Home

from A B (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and there is a very warm atmosphere. Every member of staff is very helpful and kind. My mother was always clean and well looked after.

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Review of

Arthurs Court Care Home

from Les M (Relative of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff lovely and not too much trouble.
The food is great and plenty of choice. We visit every week and we are always offered a drink in the room that my sister-in-law is in and she is happy with the food and her room and she has a nice view.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the lovely words, they are truly appreciated.


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Review of

Arthurs Court Care Home

from Julie D (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother gets well looked after and is happy here. She loves the staff and she says the meals are good. Visiting is always easy and accessible. It’s very good that entertainers come in, she loves a sing song. Christmas was lovely. Cooking and other activities are always welcome. My mother is much happier
now she has her own toilet facility.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words, we are glad you are happy with the care your mother has received.


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Review of

Arthurs Court Care Home

from Andrew B (Son of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled into Arthurs Court ready for Christmas 2020, continuing to enjoy the family of staff and residents through to this Christmas 2023 when she peacefully slipped away from this life. As one of four siblings we all agreed her new home offering social life and developing new friendships enabled
her to be best cared for as dementia developed. Living close by meant we could see her and speak with staff frequently, reassured by the continuity and social events arranged. We really appreciated the regular calls to discuss personal aspects of care and explanations of medical support as her needs progressed through 2023. Overall the service and personal interest taken by staff in their residents have impressed, confident that her room will offer a great space for the next resident to enjoy their later years.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you for the kind words, they are truly appreciated.


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Review of

Sunnyside Care Home

from Sian H (Granddaughter of Resident) published on 27 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyside was a lovely home for the last four years of my granny's life. The care staff are kind, patient and considerate. Granny always used to say she was very well looked after and that the food was very nice. The facilities are of good quality with a nice lounge and a lovely garden, which granny
enjoyed sitting in. Thank you to all the lovely people at Sunnyside over the last four years.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for your kind words, it means a lot to know you were happy with the care given to your grandmother and that she was happy.


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Review of

Arthurs Court Care Home

from B S (Stepson of Resident) published on 25 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother was a resident at Arthurs Court Care Home from January 2023 to September, when she passed away. She was suffering from vascular dementia and required one-to-one care for 12 hours every day. I was deeply impressed by the high standard of care and training of the staff looking after all
the individual residents. My stepmother was a difficult patient due to her dementia, the care was brilliant. I really can't thank the staff enough. Thank you so much.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for the kind words. We are glad we were able to help you and your family.


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Review of

Sunnyside Care Home

from Lorna B (Daughter of Resident) published on 28 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Sunnyside only six weeks ago and already we see a positive change in her behaviour and mood. The staff are very caring and nothing is too much trouble.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for the kind words. it's lovely to hear that you are happy with the care we have provided for your mother. We do all we can to keep our residents happy and comfortable, while catering to all their individual needs.


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Review of

Sunnyside Care Home

from R C (Daughter of Resident) published on 17 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father spent the last four months of his life at Sunnyside. The staff worked very hard to help him settle in. They were very professional and friendly, providing a homely environment. He always praised the quality and volume of food. We particularly like the fact that the home was small enough for
residents to get to know each other and the staff. The size of the home was an important reason for our choice of care home. Thank you to everyone.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you for your kind words, we are glad that we were able to meet the standards of care you wanted for your father.


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Review of

Sunnyside Care Home

from Paul K (Son of Resident) published on 21 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Sunnyside for the last few weeks of her precious life. I can honestly say I can't imagine a more perfect place for her. The manager and the staff were excellent, compassionate, gentle, flexible and loving - I can't speak highly enough about them. Once you meet the manager, you just
know this is going to be a special place - her caring attitude is infectious, and her staff follow her lead. As mentioned before, I can't recommend Sunnyside highly enough.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for your kind words; it means alot to us to know that you were happy with the care we provided for your mother in her last few weeks of her life.


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Review of

Arthurs Court Care Home

from Wendy N (Daughter of Resident) published on 16 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum was in Arthur’s Court for two years, during that time she was treated with care, dignity and love. She could not communicate well but the staff made every effort to make sure her needs were met.
I am particularly impressed by the way both she and I were supported through her last days.
We were surrounded by people that cared and went the extra mile to make sure she was comfortable. Thank you so much to the staff there.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you so much for your lovely words. It is great to hear that you were happy with the care and support we provided for your mum. We strive to give the best service and support we can to all residents and their families.


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Review of

Sunnyside Care Home

from S W (Niece of Resident) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle is staying at Sunnyside, and he likes it there, which is peace of mind for me.
When I visit, the home is clean and doesn't give off unpleasant smells.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you for your review. We are happy to hear your uncle is enjoying his time with us. We do our best to keep the residents happy.


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Review of

Sunnyside Care Home

from Mark W (Resident) assisted by family/friend published on 20 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff.
Good management.
Nice food.
Always willing to help.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for your kind words; we are glad you were happy with the service that was provided.


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Review of

Sunnyside Care Home

from C H (Daughter of Resident) published on 20 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the staff at Sunnyside is excellent. They work hard under sometimes difficult circumstances but are always smiling and helpful. The home has a small number of residents compared to many, and therefore, the care is tailored to each resident, and the staff get to know the residents,
which makes for a very homely environment.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for the lovely words; we are happy to hear that you were pleased with the services we provided.


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Review of

Arthurs Court Care Home

from W P (Wife of Resident) published on 19 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is always clean and tidy and well turned out. He appears happy and contented (he does not speak). The home itself is clean and tidy too with friendly and helpful staff.

Reply from Jalpa Patel, Admin at Arthurs Court Care Home

Thank you for your kind words, we are glad you are happy with the service we have provided for your husband.


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Review of

Sunnyside Care Home

from J M (Daughter of Resident) published on 17 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and managers are always welcoming, keen to help, and always keep me informed. Residents are encouraged to eat and participate in activities together. This is a kind and caring place.

Reply from Jalpa Patel, Admin at Sunnyside Care Home

Thank you so much for your lovely words; we are so glad that you were happy with the service you received.


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Review of

Sunnyside Care Home

from E K (Resident) published on 17 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Sunnyside on October 31st, 2022, and it has been so welcoming and homely. The staff are all so helpful and kind, and nothing is too much trouble. The only thing I could wish for is more residents able to have a conversation with, but that is all. The room is very comfortable, and I was
able to bring some things from home. I am very happy here and couldn't do any better.

Reply from Jalpa Admin, Admin at Sunnyside Care Home

Thank you so much for your kind words, and we will definitely take your suggestions on board.


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Awards / Recognitions (1)

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