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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company
Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents, existing Residents, Relatives and Colleagues.

They strive to make a difference to the lives of older men and women in communities across the UK by fostering a culture that actively encourages simple kindness.

Kindness isn't just a warm and fuzzy feeling, it's an incredibly powerful force for good.

If people stopped for a moment and aimed to be 10 per cent kinder, imagine the positive impact that would have on others!

HC-One Locations (278)

 

278 Care Homes owned by HC-One

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Strathtay House Care Home

Harley Place, Perth PH1 5DP 

10 57 reviews
"We always find all the staff to be very friendly and helpful. Any requests or enquirers are responded to very quickly. I find the care home…"   Read all 57 reviews
Location Type Care Home

Strathtay House Care Home, situated in lovely residential area of Perth, supports older people to lead their best lives with personalised residential and residential dementia care. This friendly home offers many fantastic amenities which include… Read more about Strathtay House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 40 Rooms
Mugdock House Care Home

Stockiemuir Road, Bearsden, Glasgow G61 3SF 

10 68 reviews
"My mum moved into Mugdock House in August 2024 and was very warmly welcomed by management and staff at all levels. She had a lovely garden…"   Read all 68 reviews
Location Type Care Home

Mugdock House Care Home, situated in the residential area of Bearsden, supports older people to lead their best lives with personalised nursing and nursing dementia care. This luxury home offers many areas for residents to relax and socialise with… Read more about Mugdock House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • 64 Rooms
Ashbourne Lodge Care Home

The Cedars, Ashbrooke, Sunderland SR2 7TW 

10 107 reviews
"Mam has been in the home now for over a year. I am very happy with Mam's care. All your staff are very friendly and my mam is very happy…"   Read all 107 reviews
Location Type Care Home

At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise,… Read more about Ashbourne Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 40 Rooms
Aberpennar Court Care Home

Windsor Road, Miskin, Mountain Ash CF45 3BH 

10 63 reviews
"I am very happy with all the carers that look after my mother. My mother loves them all. She can't get out of bed but when they got time…"   Read all 63 reviews
Location Type Care Home

Conveniently nestled in the village of Mountain Ash, near Miskin, Aberpennar Court is a welcoming, purpose-built care home that offers residential and nursing care. With a wealth of knowledge and experience in the care sector, the friendly Home Manager… Read more about Aberpennar Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 47 Rooms
Oakhill House Care Home

Eady Close, Highlands Road, Horsham RH13 5NA 

10 82 reviews
"My mum has received excellent care since moving to Oakhill House in July 2024. Staff are kind and caring, and always have time for…"   Read all 82 reviews
Location Type Care Home

Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people. As well as cosy living areas and a beautiful garden, residents at Oakhill House benefit from a range of lovely… Read more about Oakhill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 49 Rooms from £1,300 / week
Guide Lane Care Home

232 Guide Lane, Audenshaw, Manchester M34 5HA 

10 81 reviews
"I am happy being at Guide Lane. When my family visit they are always made to feel welcome. I feel safe living here.…"   Read all 81 reviews
Location Type Care Home

Guide Lane care home, ideally situated in the peaceful residential area of Audenshaw, just outside of Manchester, provides personalised residential and nursing care to older people. The welcoming and purpose-built home has a beautiful tranquil garden,… Read more about Guide Lane Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 41 Rooms from £850 / week
Falstone Court Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ 

10 73 reviews
"My sister has been resident for nearly two years and she is very content here. Her care is exceptional, nothing is too much trouble. The…"   Read all 73 reviews
Location Type Care Home

Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Falstone Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Dale Park Care Home

221 Meols Cop Road, Southport PR8 6JU 

10 72 reviews
"Can I just take this time to thank you all for the care and compassion your staff gave my nan, and thank-you to her carers and all the…"   Read all 72 reviews
Location Type Care Home

Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care. The friendly and newly-refurbished home is comprised of several separate living areas which provide a choice of… Read more about Dale Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 54 Rooms
Acorn Meadow Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA 

10 94 reviews
"I can only speak highly of Acorn Meadow Care Home. Following a stay in hospital, mum moved to Acorn Meadow. From my very first visit, I…"   Read all 94 reviews
Location Type Care Home

Acorn Meadow care home, situated in the beautiful part of Lostock Gralam, Northwich, supports older people to lead their best lives with personalised residential dementia care. This newly-refurbished, cosy home has been tastefully decorated for maximum… Read more about Acorn Meadow Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Mental Health
  • Younger Adults
  • 48 Rooms
Rosebridge Court

191 Darby Lane, Hindley, Wigan WN2 3DU 

10 48 reviews
"I am more than happy with my son's care at Rosebridge Court, the staff are very supportive and kind, from the care assistants to the…"   Read all 48 reviews
Location Type Care Home

Rosebridge Court care home, situated just three miles from the centre of Wigan in the small town of Hindley, is a lovely setting with a real family feel. The home is purpose-built and designed to be welcoming for both residents and their loved ones.… Read more about Rosebridge Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • 46 Rooms
Cwrt-Clwydi-Gwyn Care Home

New Road, Skewen, Neath SA10 6YA 

10 61 reviews
"All staff have made my partner very welcome and helped her to settle into the home and nothing is to much trouble in helping her they go…"   Read all 61 reviews
Location Type Care Home

Located in the peaceful village of Skewen in Neath, South Wales, Cwrt-Clwydi-Gwyn is a welcoming care home offering high quality, personalised residential and residential dementia care for older people. The inviting home has a pub, hair salon, nail… Read more about Cwrt-Clwydi-Gwyn Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms
Millcroft

Alfrick Close, Redditch B97 6RU 

10 38 reviews
"Staff are very friendly and so happy to help, my uncle feels at home and comfortable in his lovely room and the staff are always helpful…"   Read all 38 reviews
Location Type Care Home

Millcroft care home offers high-quality residential and dementia care. It is situated a short distance from the town of Redditch. Staff are compassionate and highly-trained and do their utmost to make a real difference to residents. The bedrooms… Read more about Millcroft

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Sensory Impairment
  • 66 Rooms
Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ 

10 88 reviews
"I think that Highgate Care Home is the best thing that has happened to my Nana. All the staff are kind, caring, and compassionate, and she…"   Read all 88 reviews
Location Type Care Home

Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care. Highgate recently underwent an extensive refurbishment programme which… Read more about Highgate Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms
The Birches Care Home

Comrie Road, Crieff PH7 4BJ 

10 80 reviews
"Staff have been very assiduous in caring for my mother, spending a lot of time trying, (and succeeding), to get her to eat properly…"   Read all 80 reviews
Location Type Care Home

At the heart of the attractive market town of Crieff in Perthshire, The Birches Care Home offers personalised residential and residential dementia care to older people. This friendly home offers many areas for residents to relax and socialise with… Read more about The Birches Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 31 Rooms
Coopers Croft

Robert Knox Way, Stoke-on-Trent ST4 6FD 

10 32 reviews
"I have only good words to say about Coopers Croft. Since mum became a resident, she has been looked after so well and with the upmost care.…"   Read all 32 reviews
Location Type Care Home
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 66 Rooms
St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH 

10 109 reviews
"My mother continues to receive excellent care at St. Clare's Court Care Home. She recently required a referral to a district nurse and…"   Read all 109 reviews
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A luxurious home with a warm and welcoming atmosphere, St… Read more about St Clare's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 58 Rooms
Park House Care Home

Park Lane, Guisborough TS14 6EP 

9.9 177 reviews
"The team at Park House continue to take great care of my mum. She has been very poorly recently and they have been warm, caring and very…"   Read all 177 reviews
Location Type Care Home

Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people. The home prides itself on its prime location in the market town and was lovingly named by… Read more about Park House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Sensory Impairment
  • 57 Rooms
The Beeches Care Home

Yew Tree Lane, Dukinfield SK16 5BJ 

9.9 109 reviews
"Amazing staff; so caring helpful and loving. They go above and beyond for my grandma and she is so happy there. She feels safe and well…"   Read all 109 reviews
Location Type Care Home

The Beeches Care Home is located in the popular residential area of Dukinfield, Greater Manchester. At the home, every member of the team is there to offer you the support and care you require, giving you the reassurance that every need is taken care… Read more about The Beeches Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 32 Rooms
The Denby at Denby Dale

402 Wakefield Road, Denby Dale, Huddersfield HD8 8RP 

9.9 96 reviews
"We have had a positive experience, which has been amazing given the emotions included in making a life-changing decision. We have been able…"   Read all 96 reviews
Location Type Care Home

The Denby is situated in Denby Dale, on the edge of the Pennines, and is a modern and friendly setting offering a place for residents to relax, unwind and socialise with friends and family. Delivering personalised residential and residential dementia… Read more about The Denby at Denby Dale

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 47 Rooms
Hollymere House Care Home

72 Crewe Road, Haslington, Crewe CW1 5QZ 

9.9 134 reviews
"All very good, kind staff and caring. Very good communication. Nothing seems to be too much trouble.…"   Read all 134 reviews
Location Type Care Home

Located within Haslington, a beautiful part of Cheshire, Hollymere House Care Home offers personalised residential and nursing care to older people. In the welcoming and purpose-built home, residents have a choice of lounge areas which feature comfortable… Read more about Hollymere House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms
Catmoor House Care Home

Birch Crescent, Scone, Perth PH2 6LD 

9.9 77 reviews
"I am more than happy with my mother's care and confident to be leaving her to be well supported with all her needs.…"   Read all 77 reviews
Location Type Care Home

Catmoor House Care Home, situated in the beautiful village of Scone, supports older people to lead their best lives with personalised nursing and nursing dementia care. A welcoming and inclusive setting, Catmoor House offers a range of fantastic… Read more about Catmoor House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 40 Rooms
Daisy Nook House

Bamburgh Drive, Ashton-under-Lyne OL7 9SX 

9.9 88 reviews
"Daisy Nook Care Home is an extremely well run establishment. I cannot praise the staff highly enough. Not only do they give excellent care…"   Read all 88 reviews
Location Type Care Home

Daisy Nook House care home is nestled ideally within a peaceful area of Ashton-under-Lyne. As well as being equipped with the skill and knowledge to offer personalised residential and residential dementia care to residents, the care team also work… Read more about Daisy Nook House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 40 Rooms
Oakland Care Home

Oakwood House, Bury Road, Rochdale OL11 5EU 

9.9 65 reviews
"I visited my friend numerous times at Oakland, I always saw how well the whole team worked together and fussed over us the whole time. Such…"   Read all 65 reviews
Location Type Care Home

Situated in an attractive residential area just outside of Rochdale in Lancashire, Oakland care home provides personalised residential and residential dementia care for older people. Every corner of the welcoming and purpose-built home has been carefully… Read more about Oakland Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms
Woodland View

Woodland Way, Droitwich WR9 7GP 

9.9 63 reviews
"Thank you all so much for making a very stressful situation easier. Such a big decision to have to uproot my elderly parents, whom have…"   Read all 63 reviews
Location Type Care Home
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 66 Rooms
Ash Tree House

Ash Tree House, Warwick Drive, Wigan WN2 4DT 

9.9 98 reviews
"We were fixed up immediately at such short notice. Mum was really nervous. It was her first ever stay away from home. Having come to live…"   Read all 98 reviews
Location Type Care Home

Ash Tree House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live. Staff at Ash Tree House are proud to be making a real difference to the lives of the residents and this is reflected in the personalised… Read more about Ash Tree House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms
Glanffrwd Care Home

Coychurch Road, Pencoed, Bridgend CF35 5LP 

9.9 111 reviews
"Very happy with everything the staff do in this care home. Very welcoming and friendly. Every person does an amazing job. My partner's Mum…"   Read all 111 reviews
Location Type Care Home

Nestled within the peaceful surroundings of Pencoed, near Bridgend, Glanffrwd care home offers personalised residential and nursing care to older people. The purpose-built home has a beautiful tea room, hair salon and minibus for trips out. There… Read more about Glanffrwd Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 45 Rooms
Lomond Court Care Home

Woodside Way, Glenrothes KY7 5RW 

9.9 78 reviews
"There are not enough words to describe how happy our family is with the care provided for Mum. What has been a very worrying and upsetting…"   Read all 78 reviews
Location Type Care Home

Lomond Court Care Home, situated in the heart of Glenrothes in Fife, supports older people to lead their best lives with personalised nursing dementia care. The café area at Lomond Court is a very popular spot for residents and their family and friends… Read more about Lomond Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 40 Rooms
The Beeches Care Home

22 Ladysmill Court, Off Limekilns Road, Dunfermline KY12 7YD 

9.9 63 reviews
"This care home is fantastic! All of the staff, from the manager through to the care workers, they are exceptional. They all have such…"   Read all 63 reviews
Location Type Care Home

The Beeches Care Home, tucked away in a quiet residential area on the edge of Dunfermline, supports older people to lead their best lives with personalised nursing and nursing dementia care. The lovely home offers many facilities for residents to… Read more about The Beeches Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Ballumbie Court Care Home

Ballumbie Road, Ballumbie, Dundee DD4 0PD 

9.9 57 reviews
"I will miss the warm welcome from staff which I have received in the past four years of visiting my Aunt. Through my experience in end of…"   Read all 57 reviews
Location Type Care Home

Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people. With a hairdressing salon and fantastic activity and entertainment rooms, residents can enjoy their time in a homely and… Read more about Ballumbie Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 58 Rooms
Douglas View Care Home

William Street, Hamilton ML3 9AX 

9.9 203 reviews
"My wife seems to have settled in well since she arrived especially in the last few weeks. She likes all the nurses and has a good word to…"   Read all 203 reviews
Location Type Care Home

Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment. From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of… Read more about Douglas View Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 101 Rooms

HC-One Reviews (24453)

9.6
HC-One has a Group Review Score of 9.6 (9.600) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Hartford Court Care Home

from J G (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day we have been welcomed by very friendly and caring staff in a very homely atmosphere. The staff cannot do enough to care and make everyone happy and fulfilled. There is a wide range of activities and the food is amazing. Dad is very happy.

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Review of

Hodge Hill Grange Care Home

from R T (Son-in-law of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother in law receives at the home is excellent. The staff are all very caring and professional and there is a real family atmosphere.

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Review of

Hodge Hill Grange Care Home

from K T (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is settled and happy at Hodgehill Care Home. Everyone shows mum compassion and care. I'm always well informed if mum is unwell and appropriately seen to by a doctor. Hodgehill is very clean all the time. The decorations and activities make this a real home. Thank you for decorating the room for
us to celebrate mum's 90th birthday.

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Review of

Priory Gardens Care Home

from C M (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, as a family we needed a home for my mum placing her here was the best decision we made the care and empathy shown to mum and all residents is top class, its friendly staff has made the transition so easy as a family we are extremely grateful.

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Review of

Parklands Care Home

from Mary D (Wife of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This might seem like an odd review as it's about nothing in particular.
I am in Parklands most days at lunch time to assist my husband and today was just an ordinary day. This afternoon it will probably get lively with St Patrick's Day celebrations.
Whilst sitting at the back of the lounge, people
watching, if you like, I was struck by the friendly family type atmosphere. The room was full of chatting and laughing.
All dining room tables were occupied and staff were busy serving, assisting and generally joining in.
In the midst were residents' visitors also assisting and looking quite comfortable and at home themselves.
This is something that Parklands does well - there is no segregation. Residents chose themselves where they wish to be and visitors just fit in.
Visitors are now friends with other visitors because of this relaxed atmosphere, it's lovely.
This a difficult time for families but Parklands is 100% "home".

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Review of

Redmill Care Home

from J A (Nephew of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting/ assessing five other care homes I quickly chose Redmill after I received a very thorough introduction with the care home. My aunt had a difficult few days settling in, but the management & staff worked very closely with her to make her feel at home and comfortable. After 6 weeks my aunt
believes shes living in her own home and is in a better state of wellbeing than she has been for a long time. I am delighted with everyone here.

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Review of

Kirknowe Care Home

from S M (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Hazelbank for four months until she passed in January. From the moment we walked in to Hazelbank we were struck by the homely ambience and we knew mum was going to be happy. She was cared for by the staff with compassion and dignity which was extended to include the family. We cannot put
into words our gratitude for the outstanding care mum received. Thank you to you all for going above and beyond.

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Review of

Redmill Care Home

from P I (Son of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I know my mum is well cared for at Redmill and appreciate the help and assistance she needs to stay safe. The staff are very patient.

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Review of

Fosse Way View Care Home

from Susan C (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely staff. Very friendly and so helpful. They went out of their way to welcome my Mother. Stunning place with high-end decor. It literally is a home from home. Beautiful garden, which is important to my Mum. I feel very comfortable knowing this is now her forever home.

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Review of

Augustus Court Care Centre

from D O (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff try hard to look after the residents in a caring way. Sometimes when there is a shortage of staff it can be difficult for them to cover patients needs quickly. The new activities worker has lots of passion and enthusiasm to make each day has stimulating events for all. She is also keen to
raise funds for more activities.

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Review of

Greenfield Park Care Home

from William D (Son of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum looked after well, enjoys her days out with activities. Staff very friendly and helpful.

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Review of

Elstree Court Care Home

from G M (Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived, I felt very welcome. I was given privacy and plenty to do when I wanted to be with other people. I made choices. My whole family were invited to events and activities. The home staff were very friendly and made me feel at home. The food is excellent.

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Review of

Overdene House Care Home

from Edward J (Father of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Daughter went in to Overdene,the staff and facilities have been very good.Yes there is problems,but talking to staff soon clears things.There is always plenty staff on Monday till Friday,at weekends,like anywhere that looks after people at weekends there is not enough staff.

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Review of

Quayside Care Home

from J M (Husband of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 550 days in your home with severe physical and cognitive difficulties which required 24/7 care. She was confined to bed and was unable to perform her basic needs. Above all she required tender loving care and that was what she was always given. Great attention was given to her personal
hygiene and clothing. Throughout her entire stay I never once thought of making a complaint of any sort. I will always be happy to recommend your home.

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Review of

Augustus Court Care Centre

from Tracey B (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's always very sad when your loved one needs to move into the care system. My dad moved into Augustus Court just over a year ago. I can honestly say the care he has received has been exceptional. A very calm, caring environment.

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Review of

Holmwood Care Home

from Margaret D (Wife of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the wonderful wonderful caring staff at Holmwood. They have all made my husband extremely welcome and I thank them all from the bottom of my heart.

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Review of

Ash Tree House

from Lynn O (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were fixed up immediately at such short notice. Mum was really nervous. It was her first ever stay away from home. Having come to live with us nearly 4 years ago. Mum was welcomed with open arms. Welcoming staff. Really pleasant surroundings. The staff could not do enough for her. The care home has
pleasant decor and modern furniture. I was worried as Mum does not have any use of her legs due to a fall leading to hip operations leaving her one leg shorter than the other. She had so many falls. She is afraid to stand up but the brilliant team at Ash Tree House got her doing a couple of steps.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House

Dear Lynn,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.


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Review of

Overdene House Care Home

from Kerry L (Daughter of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no concerns or worries about my dad living at Overdene. The management and staff are extremely approachable and helpful . My dad is very happy living at Overdene. He likes all the staff and gets well looked after.

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Review of

Hartford Court Care Home

from Rob W (Son of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never been so settled in my own mind about my Dad's safety and security. If I add in the direct access to medical assistance and the fact that he is getting his correct medication on time is amazing.
The carers are also so patient and understanding they are a credit to you

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Review of

Wyndford Locks Care Home

from A D (Partner of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has only been in care for two weeks but I have been impressed with the care he has received. The staff have been so caring and friendly. The food has been excellent. I know he is well and I have no worries about his safety.

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Awards / Recognitions (6)

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Frequently Asked Questions about HC-One

How many Care Homes does HC-One own?

HC-One own 278 Care Homes.

Which HC-One Care Homes have the highest review score?

Strathtay House Care Home, Mugdock House Care Home & Ashbourne Lodge Care Home have the highest review score.
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