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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company
Welcome to HC-One, the 'Kind Care Company'

HC-One operates c.275 care homes for elderly people throughout the United Kingdom. Their aim is to be the first choice care home in each community for Residents and Colleagues and will achieve this mission by providing the kindest possible care and a very good life to Residents.

HC-One has developed a robust ‘coronavirus prevention and protection plan for the safety and wellbeing of new Residents, existing Residents, Relatives and Colleagues.

They strive to make a difference to the lives of older men and women in communities across the UK by fostering a culture that actively encourages simple kindness.

Kindness isn't just a warm and fuzzy feeling, it's an incredibly powerful force for good.

If people stopped for a moment and aimed to be 10 per cent kinder, imagine the positive impact that would have on others!

HC-One Locations (283)

 

283 Care Homes owned by HC-One

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Strathtay House Care Home

Harley Place, Perth PH1 5DP 

10 57 reviews
"We always find all the staff to be very friendly and helpful. Any requests or enquirers are responded to very quickly. I find the care home…"   Read all 57 reviews
Location Type Care Home

Strathtay House Care Home, situated in lovely residential area of Perth, supports older people to lead their best lives with personalised residential and residential dementia care. This friendly home offers many fantastic amenities which include… Read more about Strathtay House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 40 Rooms
Mugdock House Care Home

Stockiemuir Road, Bearsden, Glasgow G61 3SF 

10 68 reviews
"My mum moved into Mugdock House in August 2024 and was very warmly welcomed by management and staff at all levels. She had a lovely garden…"   Read all 68 reviews
Location Type Care Home

Mugdock House Care Home, situated in the residential area of Bearsden, supports older people to lead their best lives with personalised nursing and nursing dementia care. This luxury home offers many areas for residents to relax and socialise with… Read more about Mugdock House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • 64 Rooms
Ashbourne Lodge Care Home

The Cedars, Ashbrooke, Sunderland SR2 7TW 

10 107 reviews
"Mam has been in the home now for over a year. I am very happy with Mam's care. All your staff are very friendly and my mam is very happy…"   Read all 107 reviews
Location Type Care Home

At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise,… Read more about Ashbourne Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 40 Rooms
Aberpennar Court Care Home

Windsor Road, Miskin, Mountain Ash CF45 3BH 

10 63 reviews
"I am very happy with all the carers that look after my mother. My mother loves them all. She can't get out of bed but when they got time…"   Read all 63 reviews
Location Type Care Home

Conveniently nestled in the village of Mountain Ash, near Miskin, Aberpennar Court is a welcoming, purpose-built care home that offers residential and nursing care. With a wealth of knowledge and experience in the care sector, the friendly Home Manager… Read more about Aberpennar Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 47 Rooms
Oakhill House Care Home

Eady Close, Highlands Road, Horsham RH13 5NA 

10 82 reviews
"My mum has received excellent care since moving to Oakhill House in July 2024. Staff are kind and caring, and always have time for…"   Read all 82 reviews
Location Type Care Home

Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people. As well as cosy living areas and a beautiful garden, residents at Oakhill House benefit from a range of lovely… Read more about Oakhill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 49 Rooms from £1,300 / week
Guide Lane Care Home

232 Guide Lane, Audenshaw, Manchester M34 5HA 

10 81 reviews
"I am happy being at Guide Lane. When my family visit they are always made to feel welcome. I feel safe living here.…"   Read all 81 reviews
Location Type Care Home

Guide Lane care home, ideally situated in the peaceful residential area of Audenshaw, just outside of Manchester, provides personalised residential and nursing care to older people. The welcoming and purpose-built home has a beautiful tranquil garden,… Read more about Guide Lane Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 41 Rooms from £850 / week
Falstone Court Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ 

10 73 reviews
"My sister has been resident for nearly two years and she is very content here. Her care is exceptional, nothing is too much trouble. The…"   Read all 73 reviews
Location Type Care Home

Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Falstone Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Dale Park Care Home

221 Meols Cop Road, Southport PR8 6JU 

10 72 reviews
"Can I just take this time to thank you all for the care and compassion your staff gave my nan, and thank-you to her carers and all the…"   Read all 72 reviews
Location Type Care Home

Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care. The friendly and newly-refurbished home is comprised of several separate living areas which provide a choice of… Read more about Dale Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 54 Rooms
Acorn Meadow Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA 

10 94 reviews
"I can only speak highly of Acorn Meadow Care Home. Following a stay in hospital, mum moved to Acorn Meadow. From my very first visit, I…"   Read all 94 reviews
Location Type Care Home

Acorn Meadow care home, situated in the beautiful part of Lostock Gralam, Northwich, supports older people to lead their best lives with personalised residential dementia care. This newly-refurbished, cosy home has been tastefully decorated for maximum… Read more about Acorn Meadow Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Mental Health
  • Younger Adults
  • 48 Rooms
Rosebridge Court

191 Darby Lane, Hindley, Wigan WN2 3DU 

10 48 reviews
"I am more than happy with my son's care at Rosebridge Court, the staff are very supportive and kind, from the care assistants to the…"   Read all 48 reviews
Location Type Care Home

Rosebridge Court care home, situated just three miles from the centre of Wigan in the small town of Hindley, is a lovely setting with a real family feel. The home is purpose-built and designed to be welcoming for both residents and their loved ones.… Read more about Rosebridge Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • 46 Rooms
Cwrt-Clwydi-Gwyn Care Home

New Road, Skewen, Neath SA10 6YA 

10 61 reviews
"All staff have made my partner very welcome and helped her to settle into the home and nothing is to much trouble in helping her they go…"   Read all 61 reviews
Location Type Care Home

Located in the peaceful village of Skewen in Neath, South Wales, Cwrt-Clwydi-Gwyn is a welcoming care home offering high quality, personalised residential and residential dementia care for older people. The inviting home has a pub, hair salon, nail… Read more about Cwrt-Clwydi-Gwyn Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms
Millcroft

Alfrick Close, Redditch B97 6RU 

10 38 reviews
"Staff are very friendly and so happy to help, my uncle feels at home and comfortable in his lovely room and the staff are always helpful…"   Read all 38 reviews
Location Type Care Home

Millcroft care home offers high-quality residential and dementia care. It is situated a short distance from the town of Redditch. Staff are compassionate and highly-trained and do their utmost to make a real difference to residents. The bedrooms… Read more about Millcroft

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Sensory Impairment
  • 66 Rooms
Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ 

10 88 reviews
"I think that Highgate Care Home is the best thing that has happened to my Nana. All the staff are kind, caring, and compassionate, and she…"   Read all 88 reviews
Location Type Care Home

Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care. Highgate recently underwent an extensive refurbishment programme which… Read more about Highgate Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms
The Birches Care Home

Comrie Road, Crieff PH7 4BJ 

10 81 reviews
"A wonderful residency, great facilities, great food and menu plans, wonderful friendly and caring staff. My gran's mental health and…"   Read all 81 reviews
Location Type Care Home

At the heart of the attractive market town of Crieff in Perthshire, The Birches Care Home offers personalised residential and residential dementia care to older people. This friendly home offers many areas for residents to relax and socialise with… Read more about The Birches Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 31 Rooms
St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH 

10 109 reviews
"My mother continues to receive excellent care at St. Clare's Court Care Home. She recently required a referral to a district nurse and…"   Read all 109 reviews
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A luxurious home with a warm and welcoming atmosphere, St… Read more about St Clare's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 58 Rooms
Coopers Croft

Robert Knox Way, Stoke-on-Trent ST4 6FD 

9.9 33 reviews
"The staff team at Coopers Croft are wonderful, supportive, encouraging, caring and respectful. My mum's move to Coopers Croft was confusing…"   Read all 33 reviews
Location Type Care Home
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 66 Rooms
Park House Care Home

Park Lane, Guisborough TS14 6EP 

9.9 177 reviews
"The team at Park House continue to take great care of my mum. She has been very poorly recently and they have been warm, caring and very…"   Read all 177 reviews
Location Type Care Home

Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people. The home prides itself on its prime location in the market town and was lovingly named by… Read more about Park House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Sensory Impairment
  • 57 Rooms
The Beeches Care Home

Yew Tree Lane, Dukinfield SK16 5BJ 

9.9 109 reviews
"Amazing staff; so caring helpful and loving. They go above and beyond for my grandma and she is so happy there. She feels safe and well…"   Read all 109 reviews
Location Type Care Home

The Beeches Care Home is located in the popular residential area of Dukinfield, Greater Manchester. At the home, every member of the team is there to offer you the support and care you require, giving you the reassurance that every need is taken care… Read more about The Beeches Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 32 Rooms
The Denby at Denby Dale

402 Wakefield Road, Denby Dale, Huddersfield HD8 8RP 

9.9 96 reviews
"We have had a positive experience, which has been amazing given the emotions included in making a life-changing decision. We have been able…"   Read all 96 reviews
Location Type Care Home

The Denby is situated in Denby Dale, on the edge of the Pennines, and is a modern and friendly setting offering a place for residents to relax, unwind and socialise with friends and family. Delivering personalised residential and residential dementia… Read more about The Denby at Denby Dale

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 47 Rooms
Hollymere House Care Home

72 Crewe Road, Haslington, Crewe CW1 5QZ 

9.9 134 reviews
"All very good, kind staff and caring. Very good communication. Nothing seems to be too much trouble.…"   Read all 134 reviews
Location Type Care Home

Located within Haslington, a beautiful part of Cheshire, Hollymere House Care Home offers personalised residential and nursing care to older people. In the welcoming and purpose-built home, residents have a choice of lounge areas which feature comfortable… Read more about Hollymere House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms
Catmoor House Care Home

Birch Crescent, Scone, Perth PH2 6LD 

9.9 77 reviews
"I am more than happy with my mother's care and confident to be leaving her to be well supported with all her needs.…"   Read all 77 reviews
Location Type Care Home

Catmoor House Care Home, situated in the beautiful village of Scone, supports older people to lead their best lives with personalised nursing and nursing dementia care. A welcoming and inclusive setting, Catmoor House offers a range of fantastic… Read more about Catmoor House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 40 Rooms
Daisy Nook House

Bamburgh Drive, Ashton-under-Lyne OL7 9SX 

9.9 88 reviews
"Daisy Nook Care Home is an extremely well run establishment. I cannot praise the staff highly enough. Not only do they give excellent care…"   Read all 88 reviews
Location Type Care Home

Daisy Nook House care home is nestled ideally within a peaceful area of Ashton-under-Lyne. As well as being equipped with the skill and knowledge to offer personalised residential and residential dementia care to residents, the care team also work… Read more about Daisy Nook House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 40 Rooms
Oakland Care Home

Oakwood House, Bury Road, Rochdale OL11 5EU 

9.9 65 reviews
"I visited my friend numerous times at Oakland, I always saw how well the whole team worked together and fussed over us the whole time. Such…"   Read all 65 reviews
Location Type Care Home

Situated in an attractive residential area just outside of Rochdale in Lancashire, Oakland care home provides personalised residential and residential dementia care for older people. Every corner of the welcoming and purpose-built home has been carefully… Read more about Oakland Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms
Woodland View

Woodland Way, Droitwich WR9 7GP 

9.9 63 reviews
"Thank you all so much for making a very stressful situation easier. Such a big decision to have to uproot my elderly parents, whom have…"   Read all 63 reviews
Location Type Care Home
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 66 Rooms
Ash Tree House

Ash Tree House, Warwick Drive, Wigan WN2 4DT 

9.9 99 reviews
"Since my mum moved into Ash Tree House, she has been very happy as have we with the are and support that she receives from the staff. Upon…"   Read all 99 reviews
Location Type Care Home

Ash Tree House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live. Staff at Ash Tree House are proud to be making a real difference to the lives of the residents and this is reflected in the personalised… Read more about Ash Tree House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms
Glanffrwd Care Home

Coychurch Road, Pencoed, Bridgend CF35 5LP 

9.9 111 reviews
"Very happy with everything the staff do in this care home. Very welcoming and friendly. Every person does an amazing job. My partner's Mum…"   Read all 111 reviews
Location Type Care Home

Nestled within the peaceful surroundings of Pencoed, near Bridgend, Glanffrwd care home offers personalised residential and nursing care to older people. The purpose-built home has a beautiful tea room, hair salon and minibus for trips out. There… Read more about Glanffrwd Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 45 Rooms
Lomond Court Care Home

Woodside Way, Glenrothes KY7 5RW 

9.9 78 reviews
"There are not enough words to describe how happy our family is with the care provided for Mum. What has been a very worrying and upsetting…"   Read all 78 reviews
Location Type Care Home

Lomond Court Care Home, situated in the heart of Glenrothes in Fife, supports older people to lead their best lives with personalised nursing dementia care. The café area at Lomond Court is a very popular spot for residents and their family and friends… Read more about Lomond Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 40 Rooms
The Beeches Care Home

22 Ladysmill Court, Off Limekilns Road, Dunfermline KY12 7YD 

9.9 63 reviews
"This care home is fantastic! All of the staff, from the manager through to the care workers, they are exceptional. They all have such…"   Read all 63 reviews
Location Type Care Home

The Beeches Care Home, tucked away in a quiet residential area on the edge of Dunfermline, supports older people to lead their best lives with personalised nursing and nursing dementia care. The lovely home offers many facilities for residents to… Read more about The Beeches Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Ballumbie Court Care Home

Ballumbie Road, Ballumbie, Dundee DD4 0PD 

9.9 57 reviews
"I will miss the warm welcome from staff which I have received in the past four years of visiting my Aunt. Through my experience in end of…"   Read all 57 reviews
Location Type Care Home

Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people. With a hairdressing salon and fantastic activity and entertainment rooms, residents can enjoy their time in a homely and… Read more about Ballumbie Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 58 Rooms
Douglas View Care Home

William Street, Hamilton ML3 9AX 

9.9 203 reviews
"My wife seems to have settled in well since she arrived especially in the last few weeks. She likes all the nurses and has a good word to…"   Read all 203 reviews
Location Type Care Home

Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment. From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of… Read more about Douglas View Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 101 Rooms

HC-One Reviews (24780)

9.6
HC-One has a Group Review Score of 9.6 (9.598) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Swallownest Care Home

from D M (Granddaughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely friendly staff, they always greet you with a smile and ask how you are! They work really hard especially caring for the residents, they cannot alway be there in an instant but they always come as quickly as possible, it's such a kind caring friendly environment and my nan has settled in really
well and seems to love the staff, the carers always give an update on her when we arrive which is nice.
The food always looks nicely presented and arrives hot, my nan can be a fussy eater so doesn't eat most of what she's given but she says it's nice when she's eating it. Theres always plenty of fluids available for her and her water jug is never empty.
The rooms are spotlessly clean and homely.
There's been some days when we've visited where there's been some sort of event going off but my nan hasn't felt up to attend any at the moment but the staff always try to encourage her to take part.
Overall my nan is happy and content which makes us happy.

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Review of

Chaseview Care Home

from M P (Wife of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident in this home, he is treated with kindness, he is settled and happy with the staff who he regards as family. At this stage of his illness he's in a safe environment, warm has care and medical attention when required the family are grateful for the staff's care.

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Review of

Gittisham Hill House Care Home

from T A (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Gittisham for 22 months. The care, kindness & respectfulness of all the staff was exceptional. They all became her extended family and nothing was too much trouble. I was always made to feel very welcome & included in all decisions regarding her care. My heartfelt thanks go
to everyone.

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Review of

Fleming Court Care Home

from F T (Niece of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, well cared for happy, carers pleasant and good fun. Looking ahead - improved communication ie visits would be good. Already discussed laundry and availability of clothes (turn around time). Altogether a good place to be!

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Review of

Godden Lodge Care Home

from Jackie W (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Godden Lodge, she has told us she is comfortable and feels safe. Mum really enjoys the company of the carers and nurses and thinks they are excellent. As a family we feel content and assured that we have put Mum in good hands. Thank you to all who work here.

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Review of

Carrington Court Care Home

from William S (Husband of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is the care home is run excellently by an experienced manager. The standards are very high the cleanliness is of a good standard thanks to the dedicated team of cleaners. The atmosphere is a very friendly one due to the management and carers who are always willing to discuss any problems.

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Review of

Highfield Care Home

from P B (Daughter-in-law of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great visit. Staff helpful and informative. Went to check immediately on a small growth I'd noticed on my mom-in-laws face, she said she'd get it checked by the DR - great! thanks.
Bedroom was nice and clean and tidy and cosy!
Manager was welcoming and made time for me.
Thank you!

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Review of

Jack Dormand Care Home

from J R (Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy the activities here and the party's we have are great.

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Review of

Appleton Manor Care Home

from Sean J (Son-in-law of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-Law moved to Appleton Manor late 2024, it became quickly apparent that this is an outstanding care home, all of the staff seem to have worked there for many years, they are passionate about providing the best level of care for the residents.
The residents are treated with patience and
understanding allowing them to retain their dignity.
The administration and management of the home is outstanding.
There is entertainment provided to keep the residents alert and engaged, again the team is fantastic.
There is a games room, common areas for residents, there is also a "quiet room" where residents who want to relax can go.
The garden is a great space where residents can get some fresh air on a nice day with plenty of activities to keep them engaged.
The whole place is like a community where residents and their love ones can feel comfortable and looked after.
I cannot speak highly enough about Appleton Manor and the care that is provided.

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Review of

Rose Court Care Home

from June S (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience we have had had with Rose court has been very good. A warm friendly home that made us all feel very welcome. They treated mum as an individual. They took time to get to know her and treated her with respect and dignity and alot of care.Always very kind and patient. They have lots of activities
planned and encourage mum . Although she can be reticent at times. They also took time to reassure us as a family as it was a very difficult time for us emotionally. The food is well cooked and varied and caters for alot of tastes. We feel the staff really care for the residents and work really hard on their well being .

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Review of

Moss View Care Home

from Rhea C (Granddaughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has just recently moved in and me and my girlfriend visited for the first time last week. I can honestly say, we were blown away by how beautifully presented it is and how welcoming the staff are.
We spoke to a lovely member of staff and I was made up to know that she will be looking after my
Nan. She had a constant smile on her face and was happy to help with any queries I had.
Thank you so much for taking care of my Nan and I'm happy she is in safe hands.

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Review of

The Applewood

from Kellie S (Granddaughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandparents have been at Applewood Home for a week, and have already called it their forever home. The staff have been amazing with them, patient and whilst promoting their independence, we can leave knowing that they are in safe hands. The home is phenomenal, modern whilst being homely. Great facilities
that we can't wait for them to use more and excited to see more activities in place.

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Review of

Primrose House Care Home

from s s (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mum today as we usually do on a Monday to take her out, when visiting it was a very nice suprise to see that one of the domestic carers had revamped my mums room with new curtains flowers and a lovely blanket on the bed, i enquired who was responsible for making the room look so beautiful,
it was a member of staff who had decorated the room to look more homely and inviting. I personally thanked her for being so thoughtful when we took mum to her room she cried with happiness and said it didn't look like her
room. All the staff are excellent and work hard to care for all the residents.
We are happy knowing that my mum is cared for by all the staff at primrose house. A big thank you to all the staff also a big thank you to that particular member of staff for making my mum feel so happy today.

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Review of

Victoria Park Care Home

from Susan N (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Victoria Park Nursing home from January 2025 until his passing in March 2025 .During his time there he was treated with the utmost respect care and kindness from everyone he was in contact with. Although not a ultra modern establishment it was spotless and comfortable and warm and the
staff were brilliant with both dad and the whole family (so wonderful the day he passed away ) I would recommend it to anyone thank you for looking after him

Reply from HC-One Limited, Administrator at Victoria Park Care Home

Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review


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Review of

Hambleton Grange

from S S (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm welcome from day one. The staff are just lovely. Always a smile. Very helpful and caring.
Management are also excellent. Very good communication and always sensitive over delicate issues.
My mum was happy here and always told me how everyone was so kind.

Reply from Hambleton Grange, Administrator at Hambleton Grange

We'd like to extend our appreciation to you for taking the time to leave us such a positive review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review of

Augustus Court Care Centre

from K P (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has lived at the care home for nearly 2 1/2 years. The carers always make sure mum's needs are met in a caring and respectful way. Her room is kept clean and tidy as is the rest of the home. The new activity leader is excellent and makes sure the residents do stimulating activities. My only criticism
would be the head office speed of organising repairs. My mum's toilet broke and it took 2 weeks to repair and only after I had complained.

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Review of

Gittisham Hill House Care Home

from Sandra C (Niece of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative strongly resisted moving into the care home and having to stay there. There was no other option as it was in her best interest and for her safety. Many of the carers 'won her over' and she soon realised she was in a safe place. She was always treated with care & dignity & despite some negative
outbursts on my aunt's behalf, it never affected her treatment. Thank you.

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Review of

Hartford Court Care Home

from Erin B (Granddaughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Hartfield Court are incredibly kind and hard working. I have never seen my grandma so happy, she is always smiling and giggling and telling me how the staff are. Her room is always immaculate and she loves the food provided for her.

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Review of

Gittisham Hill House Care Home

from M K (Stepdaughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and kindness shown to my stepfather in his last few weeks was fantastic. He was safe, secure, well looked after and took pleasure is many things. The 24 hour access policy and communication with staff was very good and we felt happy knowing how good the staff were. We were always welcomed into
the home and felt very at ease.

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Review of

Appleton Manor Care Home

from Abigail P (Granddaughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grand father moved here very recently due to on going health conditions in hospital. I was very worried to find the right home for him. Every one I spoke to recommended to try and get him in this home. I managed to with the help of the kind and caring management from this home. Everybody is so caring
and polite the home is very warming and do everything to include residents in daily task/activities. Nothing is too much for the staff they go above and beyond its like 1 big family. In such a very short space of time we feel our grandad has settled very well and feels part of the family there already. This was the best decision we made and I wouldn't look anywhere else. it feels like home from home which is what it should feel like.

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Awards / Recognitions (6)

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Frequently Asked Questions about HC-One

How many Care Homes does HC-One own?

HC-One own 283 Care Homes.

Which HC-One Care Homes have the highest review score?

Strathtay House Care Home, Mugdock House Care Home & Ashbourne Lodge Care Home have the highest review score.
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