HC-One in Angus | 6 Care Homes

Review of
Ballumbie Court Care Home
from Gillian S (Niece of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

I will miss the warm welcome from staff which I have received in the past four years of visiting my Aunt. Through my experience in end of care they were absolutely amazing and exceptional to all the family which was very kind and supportive. Since the home as been renovated it has been more homely and

the changes great.

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Review of
Balcarres Care Home
from G H (Son of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Care shown at end of life exemplary.
Compassion towards family made a very difficult time easier.

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Review of
Cairnie Lodge Care Centre
from S I (Cousin of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

The home is absolutely great, all staff very helpful and nothing is any trouble for them. My relative is fairly new to this home. I am very pleased so far.

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Review of
Balcarres Care Home
from I F (Relative of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

I could not be more pleased with the care that my family member has received since arrived at Balcarres Care Home.
Everything that you see reported in these reviews and elsewhere is true. Our family member is thriving and it is like they are on a permanent vacation now.
A brilliant experience for

all involved that only appears to be getting better with time.

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Review of
Balcarres Care Home
from Maureen M (Sister of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience

My sister who had dementia was resident for the past 5 years. She was well cared for by a caring team. Staff and management were always supportive and approachable. She had a good care plan in place. Lovely, clean environment and loved the food.
The summer months were something that family and residents

looked forward to, sitting outside under the umbrellas. Plenty of entertainment, dancing, music, keep fit.
We were not only supported as a family throughout my sister's time in the home, but when it came to her end of life care, it was exceptional, peaceful and respectful, well looked after to the very end.

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Review of
Cairnie Lodge Care Centre
from G T (Mother of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

My son is very disabled and needs help with dressing, washing, shaving and toileting. The carers do a very good job when working with him. They show respect but at the same time, chat, find out his interests and act on what they find out. He has been there for one month and I cannot believe how well

he is getting on. We were so lucky getting him into Cairnie Lodge Care Centre.

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Review of
Lunan Court Care Home
from I B (Son of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

My dad was only a resident for just over two weeks. In that time I cannot praise the staff enough for their care and professionalism in a difficult time. They were respectful and dignified at all times. Thank you all for your kindness and support.

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Review of
Balcarres Care Home
from Gina B (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience

My mother has only spent a short time as a resident in Balcarres Care Home, Dundee. My mother finds the home and all the staff to be extremely kind and helpful, even though she has dementia, she feels secure in Balcarres, it's as if she is living in her own home.
Her room and bathroom are cleaned daily

to a high standard, the common room and dining area are also kept to a high standard. The food is extremely nice and plenty to select from.
I always look back to the beautiful main building and gardens on my way out, after visiting my mother, happy in the knowledge that she's well cared for. It puts my mind at rest until my next visit. However, should there be any problems with my mother health or care, I am fully confident the manageress or staff member would contact me without delay.

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Review of
Finavon Court Care Home
from L M (Wife of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

I was impressed with the Manager from from my first visit, and Deputy Manger when she came to our home to assess my husband for suitability to the home. I never regretted my decision to choose to agree to him going in, firstly for the 6 weeks respite. During that time it was clear he was better cared

for there and so it became permanent. All staff were so caring and patient with both him and myself that I am so glad he spend his last 6 months in their care. It was a difficult decision to make but I am glad we chose Finavon Court Care Home.

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Review of
Riverside View Care Home
from F W (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience

My pros and my cons of this care home:
As the daughter of a resident here and has been now for some time I find the staff and the home itself absolutely impeccable, Some more than others but all with a good heart and always greet you with a smile. A particular member of staff who I personally feel

goes above and beyond for every one of the residents From singing blow drying the woman's hair to making sure the men are all well groomed, He's an asset to the company. A particular lady is absolutely fabulous and nothing too much bother for her and another lady who does everything and anything is a delight to see. The kitchen staff always rustle up great lunches and I like the fact meal times are kept private, I feel comfortable leaving my parent here knowing he's in very safe hands. My only downside thought is I think I would say is that I feel the residents who are upstairs could be motivated a bit more rather than just being left to wander or sit and sleep. Regardless of whether they can or can't do that particular activity at least try.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Riverside View Care Home

Thank you for your very positive feedback relating to Riverside View. The home Manager and her team will review the provision of activities in all communities within the home and consider a refresh of our current approach.

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Review of
Balcarres Care Home
from John M (Brother of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My sister has been a resident for a couple of years now. She has early onset dementia.
In my professional life, I had cause to visit many care homes and my other sister is employed in a senior capacity in the care sector.
We made an informed choice to place our beloved sister in Balcarres Care Home-we

have never regretted it.
Dementia is an extremely challenging disease.
I cannot speak highly enough of the management and staff who care professionally, but more importantly, lovingly with our sister.
The home has an open-door policy for visitors and I visit at least once a week and have never witnessed anything untoward.
If you choose Balcarres for your loved one it is quite simply the best choice you can make.

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Review of
Balcarres Care Home
from Sue G (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Myself and my brothers cannot praise Balcarres Care Home highly enough. Our lovely mum moved in here about three months ago and has had a revival since going there. Mum has mild dementia and was no longer coping on her own. Since going into Balcarres, she is receiving truly excellent care, both emotionally

and physically. The manager is excellent at keeping us informed of how Mum is and at making sure staff meet very high standards. The food, grounds and activities are also superb and we have loved seeing photos and videos of our mum up and dancing (with some support). A wee gem of a place.

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Review of
Lunan Court Care Home
from L S (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

After weeks of searching for a care home for my dad Lunan Court was the second one we visited that day. We were met by the friendly receptionist and had a pleasant chat then was shown around by one of the staff who instantly made us feel welcome and answered any questions we had she was the perfect

person to show us around and assured my brother and myself that dad would be well looked after.
The day of his admittance I called that evening and got one of the staff members and she put our minds at ease and even let us talk to him on the phone to make sure he was doing ok.
Unfortunately, my husband and myself came to visit my dad on Sunday the 22nd of December for the 1st time since he was in and were met at the door by a rude member of staff who gave a sharp answer when I asked a genuine question. I will put that down to a bad day. Otherwise, everything else has been great.

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Review of
Balcarres Care Home
from Aileen Z (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

All staff are friendly and welcoming and know residents well. There are various activities available for residents who wish to participate, from craft work to listening and dancing to singers. It is lovely to see residents so happy and joining in. The home is beautifully decorated for Christmas, as

it is when there is any special occasion.

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Review of
Lunan Court Care Home
from E F (Daughter of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Lunan Court Care Home for 3 and half years. From the minute we arrived, we were given a lovely warm welcome and that warmth has grown over time. The staff go over and above in their care and kindness of all residents and they are treated with the most utmost respect and

dignity. There is a family feel to the place between staff and residents but also between staff members.

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Review of
Lunan Court Care Home
from B B (Son of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience

Care and attention are excellent. Staff very friendly, good atmosphere, outings are great for my mother as she enjoys singalongs and the company.

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Review of
Balcarres Care Home
from Neil D (Son of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

My mother was in Balcarres Care Home for over 6 years and in all that time I can honestly say, the staff and the manager done all they could for my mother. My mother was living with dementia and unaware of her environment but the staff made this process easy and made my mother feel at home and the care

was excellent. From the bottom of my heart, I was overwhelmed with the care provided and would recommend this home to anyone.

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Review of
Balcarres Care Home
from Neil F (Son of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

Balcarres Care Home has made the transition for my mum really easy, it has been a very positive experience for all the family. The care for residents is fantastic, there is an open door policy and you are welcome to visit any time - the management team and care home staff are welcoming this makes it

a warm comforting environment for residents and visitors.
Cleanliness is also very good, we love the buildings and the grounds, the programme of activities and outings looks very well organised.
Many thanks to all the staff at Balcarres

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Review of
Ballumbie Court Care Home
from Kirsty S (Daughter of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

I am so happy that we moved my mum to Ballumbie Court Care Home. The care, compassion, friendliness and kindness is incredible. As a family, we are reassured that Mum is in great hands.
The staff are all amazing and the things that Mum is now doing that she wouldn't before is great to see.
Keep up

the good work.

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Review of
Riverside View Care Home
from C P (Friend of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

My elderly neighbour moved in and I came to see her. She looks well cared for since moving in.
She is always doing activities with the coordinator.
I have had lunch here in the home, it is amazingly put on by the staff. The kitchen food was good.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Angus (6)

HC-One Reviews in Angus (428)

Ballumbie Court Care Home

Balcarres Care Home

Cairnie Lodge Care Centre

Balcarres Care Home

Balcarres Care Home

Cairnie Lodge Care Centre

Lunan Court Care Home

Balcarres Care Home

Finavon Court Care Home

Riverside View Care Home

Balcarres Care Home

Balcarres Care Home

Lunan Court Care Home

Balcarres Care Home

Lunan Court Care Home

Lunan Court Care Home

Balcarres Care Home

Balcarres Care Home

Ballumbie Court Care Home

Riverside View Care Home

Awards / Recognitions (6)

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