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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Ayrshire for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Ayrshire (2)

 

2 Care Homes owned by HC-One in Ayrshire

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Fullarton Care Home

Ayr Road, Irvine KA12 8DF 

9.5 56 reviews
"I was impressed with the quality of care and attention provided to my mum. The staff are warm and approachable. The facilities were clean…"   Read all 56 reviews
Location Type Care Home

Fullarton Care Home, situated in the lovely town centre of Irvine, supports older people to lead their best lives with personalised nursing and nursing dementia care. Fullarton offers many comfortable areas for residents to relax, unwind and socialise.… Read more about Fullarton Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 90 Rooms
Claremont Care Home

7 High Thorneyflat Wynd, Ayr KA8 0LS 

9.0 99 reviews
"Claremont C/H have made an excellent choice in the staff they employed, all are so helpful and caring to all the residents. Mum said the…"   Read all 99 reviews
Location Type Care Home

Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people. Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at… Read more about Claremont Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms

HC-One Reviews in Ayrshire (155)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Claremont Care Home

from Alex L (Husband of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Cugean Unit 2 and a half years and I visit every day 11am - 12.30 and all staff could not be more helpful and are always very welcoming every day. Hope you can keep up this excellent standard.

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Review of

Claremont Care Home

from E D (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Claremont C/H have made an excellent choice in the staff they employed, all are so helpful and caring to all the residents. Mum said the food is lovely and lots of it, to eat. She has put weight on. I would recommend Claremont C/H to anyone who is looking for somewhere for a family member as I am so
impressed with the care they give and I am glad my mum is one, of them. Thank you.

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Review of

Claremont Care Home

from C R (Daughter of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Claremont for over a year now and we are so grateful for the care and support he receives. The staff show genuine kindness and compassion to him and bring humour into his support which is so important to him. We are always made to feel welcome when we visit and the management
team.

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Review of

Fullarton Care Home

from Catherine D (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the quality of care and attention provided to my mum. The staff are warm and approachable. The facilities were clean and maintained. The communal space is lovely and offers the opportunity to have a cup of tea with your loved ones.
Overall, the nursing home provides an excellent
balance of professional care and homely atmosphere. I would highly recommend it to anyone looking for a safe, caring environment for their loved ones.

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Review of

Claremont Care Home

from Patrick M (Son of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this care home. The overall experience is first class. With special mention to one staff member in particular, she is absolutely a gem whatever you pay her it is not enough, she treats my old man with respect and dignity.

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Review of

Fullarton Care Home

from S B (Son of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home staff are genuine in their care for father in a very difficult stage of life. Can never be excellent in a lot of categories as you need more staff. Could do with painting to to keep property fresh. Although father refuses to eat food it looks excellent. The staff cooperate well together and seem
well managed.

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Review of

Fullarton Care Home

from David F (Power of Attorney of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fullarton Care Home is a very happy welcoming environment. The staff are very caring and approachable. The trained nurses are giving first-rate care to the residents. The care staff are attentive and always available to help. The office staff are always happy to help with advice. The housekeeping is
excellent and cleanliness is very high. I would highly recommend this excellent care home.

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Review of

Fullarton Care Home

from Sandra J (Niece of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With what is a sad, difficult time, I would say it has been made easier by the staff. Overall, I am pleased with all staff who I find approachable and helpful. Cleanliness is great.
Activities good.

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Review of

Fullarton Care Home

from N B (Daughter of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has memory problems. Staff and management are always available to keep us informed, whether it be health issues, activities or day-to-day happenings.
Staff are always very friendly and very caring when looking after residents.

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Review of

Fullarton Care Home

from K D (Daughter of Resident) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive, happy with all aspects of care.
The staff are very caring and approachable.
Communication is excellent.

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Review of

Fullarton Care Home

from J A (Friend of Resident) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit my dear, close friend of forty years. Over the years I have visited several nursing homes and have found my weekly visits to Fullarton Care Home to be more than satisfactory. My friend appears to be happy and well cared for.

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Review of

Claremont Care Home

from E B (Daughter of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far our experience with Claremont has been excellent. The only feedback for improvement would be the nurse and staff alarms are very loud in communal areas and the laundry does get a little mixed up despite name tags. Other than this, the staff have been amazing, very caring and genuine. We have
peace of mind our mother is safe and surrounded by people who care about her.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Claremont Care Home

Thank you for taking the time to submit a review and for your open and honest feedback, We are sorry that the nurse call system is loud however, this is an important system that alerts staff when residents require assistance or in an emergency. Unfortunately, the design of the system does not allow for it to be turned down in certain areas. Staff try their best to answer these promptly and both the Home Manager and Deputy Manager monitor this during walk rounds. We are sorry to hear that you have had issues with our laundry service, we do have a system in place which is supported by our keyworker process. We currently have a focus on the keyworker process and are hopeful that the outcome of this will contribute to a better laundry service. Once again, thank you for taking the time to give us feedback to help us improve.


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Review of

Claremont Care Home

from J F (Friend of Resident) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room is clean and tidy. The staff are friendly. The staff have always been kind, friendly and caring. It's good to have individual rooms and still meet others. Nice View.

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Review of

Claremont Care Home

from Dawn C (Daughter of Resident) published on 20 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is given the most attentive care. The staff always make her smile. We are kept informed about any changes. We are happy that mum is well cared for.

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Review of

Claremont Care Home

from Lynda M (Daughter of Resident) published on 11 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for one week for respite care. I can't thank the staff enough for such a warm welcome and for making Mum feel instantly at home. Their caring professional attitude has meant Mum has spent a very happy week here and given me the reassurance that she has been extremely well
looked after. Every visit has been a very positive experience, making me feel at home too. All the staff are warm and incredibly kind and just delightful with Mum. I would also like to thank the nursing staff for their careful attention to all of Mum's medical needs. My thanks to everyone.

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Review of

Fullarton Care Home

from Carole T (Daughter of Resident) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been here 5 weeks and is settled and happy my experience with staff has been great, good communication.
Mum is shown care, respect and dignity.

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Review of

Fullarton Care Home

from William S (Son-in-law of Resident) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who is now 100, has had full care with friendly staff who keep the family up to date with all that is happening. They have patience when needed and carry out all of their duties to a high standard. When visiting, always have time for us too with updates as to how she is doing.

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Review of

Fullarton Care Home

from W H (Son-in-law of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had a fall and lay on the floor for eight house waiting for an ambulance. During these hours, she had at least one carer at her side keeping her calm and immobile. The dedication that day for her was second to none.

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Review of

Fullarton Care Home

from I A (Daughter of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for over a year now, he is very content and happy. The staff have a joke with him and keep him upbeat. He enjoys the food greatly.

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Review of

Fullarton Care Home

from Fiona G (Daughter of Resident) published on 22 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fullarton Care Home since March 2023. We were both very anxious about her moving into a care home but every member of staff has made my mum and me feel very welcome and helped her settle in quickly.
I visited several care homes before we settled on Fullarton as we were
impressed with the facilities and the overall feeling of the home where it is clean, bright and has a friendly and calm atmosphere whenever I visit.
The staff are exceptional throughout Fullarton, showing a high level of professionalism and care for every resident and their families while being friendly and kind. My mum loves the activities which are planned and prepared throughout the week from the entertainers visiting to gardening and going for trips in the minibus (apparently the banter is great and they bring cake)!
We were visiting relatives today where my mum was full of praise for her new home, the staff and the food.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Highland HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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