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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Buckinghamshire for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Buckinghamshire (2)

 

2 Care Homes owned by HC-One in Buckinghamshire

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Highclere Care Home

1 Chapman Avenue, Downs Barn, Milton Keynes MK14 7NH 

9.7 61 reviews
"Sadly my dad only spent a few days in the home before being admitted back into hospital where he passed away. I was sure that had my dad…"   Read all 61 reviews
Location Type Care Home

Situated in the heart of Milton Keynes, Highclere Care Home is a warm and welcoming setting offering personalised residential, nursing and residential dementia care to older people. Each member of the care team at Highclere Care Home is on hand to… Read more about Highclere Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
The Applewood

Wolverton Road, Giffard Park, Milton Keynes MK14 5AF 

Location Type Care Home

Neighbouring a beautiful orchard and wildflower garden, The Applewood is a newly-built care home in Giffard Park which offers residential and dementia care. The Applewood has a wide range of facilities and ensuite bedrooms which offer lovely views… Read more about The Applewood

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 78 Rooms

HC-One Reviews in Buckinghamshire (61)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Highclere Care Home

from C C (Niece of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff transformed my Aunties wellbeing during the time she was in their care, almost 2 years. All the staff were friendly and helpful, especially if I was concerned about my Aunty. The communication, regular updates, and phone calls were reassuring. Living in Highclere was such a contrast from her
home environment. She blossomed! Her physical and mental state improved dramatically. Good nutritious food, excellent stimulating and fun activities, kindness and excellent nursing care. As I didn't live close enough to pop in. It was a comfort to know my Aunty was in such good hands.

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Review of

Highclere Care Home

from T C (Daughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my dad only spent a few days in the home before being admitted back into hospital where he passed away. I was sure that had my dad got better he would of been very happy and would have settled well there, as during my visits I was very happy with the staff and the general feeling around the place.

Reply from Clare Sheehan, Careline Advisor at Highclere Care Home

Thank you so much for taking the time to leave such a positive review of our home. We are pleased you were very happy with the quality of care your dad received at Highclere Care Home, kindness is at the heart of everything we do. We will ensure your kind words are shared with the team. Thank you again for for your review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review of

Highclere Care Home

from S T (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent 6 weeks in hospital, I was concerned for the ongoing care of my mum. Her condition had vastly deteriorated and I felt she had been neglected. The care she received at Highclere Care Home was completely opposite. All the staff from the administrative nursing staff, cleaners and kitchen staff
showed my mum devoted care and consideration. They also took time to show kindness and consideration to all mum's relatives and friends. I cannot emphasise enough how pleased and thankful we all were with the care given to my mum at Highclere.

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Review of

Highclere Care Home

from Marian B (Daughter of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would just like to thank everyone who made our mum's 90th birthday on 11th September, so special.
We really appreciate all the care, love and support that you give her and our family.

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Review of

Highclere Care Home

from R N (Granddaughter of Resident) published on 21 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother came to Highclere just before her 100th birthday, she wasn't best pleased to be leaving her own home but needs must. The staff were all helpful, caring and friendly, whatever time we visited. Always happy to help and talk with us about concerns. In the end nanny adjusted and began to
enjoy activities, which she wished she had joined sooner. The lovely staff cared for her and our family till the end of her life.

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Review of

Highclere Care Home

from R S (Son of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was initially at Highclere for a temporary stay after being in hospital but decided to move in permanently after finding the care he was given was excellent. He never had a bad word to say about the home of the staff. On my visits I always found the staff to be very friendly and caring. My
father was looked after very well to the end of Highclere and I would thoroughly recommend it.

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Review of

Highclere Care Home

from Rob B (Son of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with terminal cancer in the summer of 2023. In October she was no longer able to live at home and so moved into Highclere.
Sadly she died in early February but as a family, we feel so very lucky that she was able to spend her last days at Highclere. We have nothing but admiration
and gratitude for all the staff who cared for her as if she were a member of their own family.
We always felt Mum was receiving the best care possible – from the manager to the nurses and carers and everyone else. The staff were also extremely welcoming to us as a family as we became regular visitors. In fact, we have all said how much we're going to miss everyone there.
We also have the nurse to thank for calling us back in late one night when she saw Mum take a turn for the worse. Thanks to her we were able to be with Mum in her final hours.
Overall, we cannot thank the staff enough for how they treated Mum and us as a family. Really top class.

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Review of

Highclere Care Home

from Matthew B (Son of Resident) published on 19 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the staff. They went above and beyond when looking after my mum for her last few months of life. They got to know her, took time out of their busy schedules to talk to her, paint her nails and did everything they could to maintain her dignity and comfort at a difficult
time. Our family feels so lucky and grateful to have found Highclere.

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Review of

Highclere Care Home

from Emma W (Daughter of Resident) published on 19 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Highclere looked after Mum with such love and kindness and when we came to visit, we were given the same love and kindness.
We never had to worry whilst Mum was at Highclere and for that, we are so incredibly grateful.
They became our friends and we will miss them all dearly.

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Review of

Highclere Care Home

from B Z (Husband of Resident) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice, clean, friendly home. By far the best that my wife has been in during the last thirty-plus years. I can thoroughly recommend Highclere Care Home.

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Review of

Highclere Care Home

from I F (Son of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff friendly and helpful. It is always clean and tidy. My mother is well looked after and refers to everyone as 'family'.

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Review of

Highclere Care Home

from Terry T (Nephew of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in the care home for nine years. She was well cared for during this time. the staff were at all times, kind and respectful to her as she found it difficult to adjust. As her health deteriorated she relied on more and more help which she received. In her final days, the kindness and care
that she received were wonderful and her last days were very comfortable and stress-free for everyone. Thank you to all Highclere staff for making a sad time more bearable.

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Review of

Highclere Care Home

from A V (Daughter of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are very grateful for the loving care my mom has received since she came to Highclere. All the staff are lovely, and nothing is too much trouble.

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Review of

Highclere Care Home

from Susie T (Daughter of Resident) published on 12 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Highclere and all its staff highly enough. Mum has been here for over 5 years now and is so well cared for and content I could not ask for more. All the staff are so warm, friendly and caring they have made Mum’s time at Highclere so special and happy for both of us. Thank you to the
manager and all the team at Highclere.

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Review of

Highclere Care Home

from Beryl S (Daughter of Resident) published on 17 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Highclere for over 5 years. During that time, she has received excellent care for the vast majority of the time, enjoyed the activities provided, and been treated with dignity and respect. Added to that, the carers and nurses genuinely care for the people they are looking
after. It is not just a job for them. She died this month, July. I was quite overwhelmed by the genuine concern and support shown to her and the family. There was nothing I could say to the staff or management that was not taken into serious consideration. It felt like we were a team together, as one of the nurses said to me and it was true. My only reservation is the cleanliness of her bedroom at times. Overall, we are hugely appreciative of the staff and management at Highclere and would recommend it to any of our friends.

Reply from Clare Sheehan, Careline Advisor at Highclere Care Home

We would like to extend our heartfelt appreciation for taking the time to share your feedback following your recent visit to our nursing home. We are genuinely delighted to learn about your positive experience with our nursing home and the care provided to your loved one.
Your insights are invaluable in helping us maintain and improve the quality of care we provide to our residents.

Please know that we take your feedback seriously and have already taken steps to reinforce our cleaning procedures. We are committed to learning from this experience to provide an improved and consistently exceptional environment for both residents and their families.

Your feedback is a driving force behind our continuous improvement, and we value your understanding and support. If you have any further concerns or suggestions you'd like to discuss, please don't hesitate to reach out to us directly. We are dedicated to ensuring the highest level of care and comfort for all who are part of our community.

Once again, thank you for your feedback and for entrusting us with the care of your loved one.


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Review of

Highclere Care Home

from Edward M (Resident) published on 14 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very well treated by all here and would be happy to recommend it to everyone.

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Review of

Highclere Care Home

from J B (Resident) published on 31 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I didn't know what to expect but was pleasantly surprised.
The accommodation was not suited to my condition (dislocated left shoulder). The grab handle and toilet roll were on my left-hand side. My bed was difficult to get out of. I would have preferred the hand basin in the bathroom, so I could wash
my hands after using the toilet.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Highclere Care Home

‘Thank you for taking the time to review your stay at Highclere Care Home. We thank you for your generous scoring; however, we are sorry that you did not feel your room was suited to your needs. At Highclere Care Home, we strive for all of our clients to have a comfortable stay and work closely with our visiting physio team to provide the correct equipment. We will share this feedback with our colleagues and the physiotherapy team to ensure that we continuously improve the service we offer, including comfortable environments.


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Review of

Highclere Care Home

from Vivienne P (Daughter of Resident) published on 16 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, Dad was only at Highclere Care Home for three weeks but I could not have wished for anywhere better. The care he received was second to none. There were nurses and attendance 24 hours a day. Everyone was so friendly, caring and professional. The home had a lovely atmosphere. The rooms were spacious,
encouraging you to bring in all your home comforts. I would not hesitate to recommend Highclere to anyone.

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Review of

Highclere Care Home

from S F (Daughter of Resident) published on 28 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved into your nursing home for the last seven weeks of his life. Your nursing staff were excellent. Very caring, professional and always kept me up to date with his health. The care staff were helpful and friendly and treated him with dignity and the right amount of personal friendliness.
All in all, it was a very positive experience, under difficult circumstances. My father said he was in the best place and felt cared for.

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Review of

Highclere Care Home

from Paul C (Resident) published on 28 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion are 100%. The staff listen to you - you are treated with dignity. The cleanliness is outstanding. If you have a problem, they will do their best to help. I will recommend anybody to Highclere Care Home for care and or treatment.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Highland HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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