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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Carmarthenshire for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Carmarthenshire (1)

 

1 Care Home owned by HC-One in Carmarthenshire

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Llys Newydd Care Home

Heol Lotwen, Capel Hendre, Ammanford SA18 3RP 

9.9 51 reviews
"The care my aunt received during the last few months of her 104 years was second to none. Staff are wonderful and treated her with…"   Read all 51 reviews
Location Type Care Home

Llys Newydd care home, situated within the peaceful village of Capel Hendre in Ammanford, Carmarthenshire, supports older people to lead their best lives with personalised, dual-language (Welsh/English) residential and residential dementia care. The… Read more about Llys Newydd Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Sensory Impairment
  • 35 Rooms

HC-One Reviews in Carmarthenshire (51)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Llys Newydd Care Home

from T L (Niece of Resident) published on 19 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt received during the last few months of her 104 years was second to none. Staff are wonderful and treated her with kindness, respect and dignity. The decision for my aunt to go into a care home was not easy, but we 100% made the right choice in making Llys Newydd her home and she was
very happy there.

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Review of

Llys Newydd Care Home

from Janet G (Daughter of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Llys Newydd from October 2016 to May 2024.
During this time she was always treated with dignity and respect. The care provided to her was exceptional by all members of staff. We have had many laughs over the years with Mum and the staff and were always made to feel welcome and
party of the Llys Newydd family.

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Review of

Llys Newydd Care Home

from Alan J (Friend of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints with the care home or staff. I would rate 10/10.

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Review of

Llys Newydd Care Home

from Philip J (Son of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice home which has wonderful care towards my mother and always can't do enough for her.

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Review of

Llys Newydd Care Home

from Ruth D (Daughter of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and warm care home. The staff work extremely hard. Lovely atmosphere, and all the residents seem happy and relaxed.
All residents are treated with dignity and respect.
There is a good variety of food - plenty of choice and is given to residents at different times of day.
It is
always clean.

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Review of

Llys Newydd Care Home

from Barbara N (Daughter of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful afternoon tea was put on for my dad's 90th birthday. A really nice spread, delicious food and a cake, and made my dad (who is blind and has had two recent hip replacements) feel very special.
Overall, the staff are so caring and so very kind. Thank you all.

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Review of

Llys Newydd Care Home

from Alan A (Son of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the staff at Llys Newydd is second to none. Caring and supportive at all times. They provide a wonderful and homely atmosphere. The staff work so hard and yet always have time for a word or two and a smile; they provide an outstanding environment.

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Review of

Llys Newydd Care Home

from Melanie D (Daughter of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my husband were invited to a Christmas afternoon tea with my mother, who is a resident at Llys Newydd. The staff had prepared delicious sandwiches and a lovely selection of cakes. The tables were set up to look very Christmassy. Once again, the staff at Llys Newydd went above and beyond,
and myself and my husband spent a lovely afternoon with my mother.

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Review of

Llys Newydd Care Home

from S G (Wife of Resident) published on 28 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy in Llys Newydd Care Home. He enjoys the meals and eats well. He enjoys the odd day in his room and the staff are always checking on him. If asked, he says: " he loves it here". The staff are very patient with him at all times. He is kept clean and tidy always. They are also
very kind and patient with me, as I do fuss over him, for me it's like a home from home.

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Review of

Llys Newydd Care Home

from G A (Daughter of Resident) published on 28 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my mother, she is always clean and well presented. She has settled in really well which reassures me.
There are always plenty of activities. It is a nice peace of mind knowing my mother is having excellent 24-hour care for her needs.

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Review of

Llys Newydd Care Home

from M H (Daughter of Resident) published on 24 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am grateful for the care and kindness my mum receives at Llys Newydd. The staff are patient no matter what they have to deal with and do all they can to make Mum happy and keep her safe.

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Review of

Llys Newydd Care Home

from S W (Daughter of Resident) published on 21 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with my mother's care. The care home always puts on excellent entertainment. Today we had our themed tea party. The standard of sandwiches and cakes set out in a high-tea fashion was excellent. I am always made and feel welcome and my mother is happy which is the main thing. Thoroughly
enjoy the entertainment myself.

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Review of

Llys Newydd Care Home

from R C (Son of Resident) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Llys Newydd for just under three months. The whole experience has been first class with the standard of care and the quality of the staff first class. I cannot think of a better place for my mum to stay.

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Review of

Llys Newydd Care Home

from B W (Respite Resident) published on 21 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Llys Newydd recently supported me with respite care for my husband who has early onset dementia. My husband's first words when he was welcomed in were its very nice here, we got that feeling of homeliness straight away. Everyone who was involved with his care and emotional support for myself
were exceptionally compassionate and caring, helping him settle and taking time to speak with me so that they were able to personalise his care. I was encouraged to keep in touch at any time for reassurance as this was a new experience for us both. My husband was made to feel at home and extremely well looked after. The room was well equipped, cosy and clean. The communal areas are bright and inviting with lovely outside space.
I can't thank the team at Llys Newydd enough for their guidance with this, my first experience of respite care, and for treating my husband and I with such great respect and kindness.

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Review of

Llys Newydd Care Home

from Kathryn M (Daughter of Resident) published on 1 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Llys Newydd at the height of the Covid outbreak in 2020. I have been extremely happy with the care she has received. The staff are invariably compassionate and professional. I would thoroughly recommend Llys Newydd. For the first time, in May 2021, I was able to visit my mother
in her room, on compassionate grounds. The room and the interior of the building are lovely. Spotlessly clean and fresh smelling. My heartfelt thanks to all who look after her with such care and dignity.

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Review of

Llys Newydd Care Home

from Audrey J (Sister of Resident) published on 29 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My only sister is in Llys Newydd Care home, I am 93 years o,d and my sister will be 90 in September. I have seen when visiting great kindness and care by the staff and will come to live here if I needed to (put my name down on the waiting list please).
Thank you all for everything you do for all the
residents. God bless you all.

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Review of

Llys Newydd Care Home

from Sara P (Granddaughter of Resident) published on 17 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran is well cared for in a lovely environment.
Lovely staff.

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Review of

Llys Newydd Care Home

from J E (Daughter of Resident) published on 2 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Llys Newydd approximately four months ago, my mother has settled in well, is being well cared for and enjoys all her meals. The staff have been courteous and friendly and have accommodated window visits and visits to the pod as allowable during the COVID crisis. Llys Newydd is a recommendable
care home with a welcoming and caring atmosphere.

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Review of

Llys Newydd Care Home

from H T (Son of Resident) published on 5 November 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care and support provided during the difficult time of the COVID crisis. Accommodating of outdoor visits and window visits - happy to be able to see her regularly.

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Review of

Llys Newydd Care Home

from K E (Daughter of Resident) published on 25 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Llys Newydd Care home is superb. My mother has received an excellent standard of care since she came here. The staff are always welcoming and friendly and cannot do enough for you. The rooms and public areas are bright and airy and there is a homely atmosphere here as soon as you walk in. All the residents
are well fed and entertained and every resident is made to feel special. It is wonderful.

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Awards / Recognitions (6)

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