Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Cleveland & Teesside for HC-One are showing below.

View the details of all 282 locations (with 24907 reviews) owned by HC-One

HC-One Locations in Cleveland & Teesside (7)

 

7 Care Homes owned by HC-One in Cleveland & Teesside

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Park House Care Home

Park Lane, Guisborough TS14 6EP 

9.9 177 reviews
"The team at Park House continue to take great care of my mum. She has been very poorly recently and they have been warm, caring and very…"   Read all 177 reviews
Location Type Care Home

Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people. The home prides itself on its prime location in the market town and was lovingly named by… Read more about Park House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Sensory Impairment
  • 57 Rooms
St Peter's Court Care Home

Lord Street, Redcar TS10 3JA 

9.8 93 reviews
"From the moment my mum moved into St Peter's Court the care and support she received were excellent. Everyone was professional, kind, and…"   Read all 93 reviews
Location Type Care Home

Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people. This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which… Read more about St Peter's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 67 Rooms
Sheraton Court Care Home

Warren Road, Hartlepool TS24 9AH 

9.7 249 reviews
"All staff are absolutely fantastic. Nothing is a trouble with any of them, they all go out of their way to help you, if you need anything…"   Read all 249 reviews
Location Type Care Home

Located on the outskirts of the lovely town of Hartlepool, Sheraton Court Care Home offers personalised residential and residential dementia care to older people, rated 'Good' by the CQC with 'Outstanding' in Caring (July 2023). The friendly and comfortable… Read more about Sheraton Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms
Victoria House Care Home

Bath Lane, Stockton-on-Tees TS18 2DX 

9.6 103 reviews
"My Mum moved into Victoria House and is temporary for now. I am hoping she can stay permanently. The staff are always pleasant and polite…"   Read all 103 reviews
Location Type Care Home

The team at Victoria House Care Home, situated in the residential area of Stockton, supports older people to lead their best lives with personalised residential, nursing and dementia care. The friendly home offers many facilities for residents to… Read more about Victoria House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 70 Rooms
Roseberry Court Care Home

Low Farm Drive, Redcar TS10 4BF 

9.6 132 reviews
"Our Mother is happy and safe in the care home. The management and staff are approachable, helpful and friendly. The Deputy Home Manager…"   Read all 132 reviews
Location Type Care Home

Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Roseberry Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Highfield Care Home

The Meadowings, Yarm TS15 9XH 

9.4 102 reviews
"Great visit. Staff helpful and informative. Went to check immediately on a small growth I'd noticed on my mom-in-laws face, she said she'd…"   Read all 102 reviews
Location Type Care Home

Highfield Care Home, located in the historic town of Yarm, provides personalised residential and residential dementia care to older people. The comfortable home has plenty of well designed areas for residents to relax, socialise and unwind. The garden,… Read more about Highfield Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Brierton Lodge Care Home

Brierton Lane, Hartlepool TS25 5DP 

9.1 70 reviews
"Wonderful home with amazing staff. Wonderful family events. Very welcoming. My grandad is very happy and settled here.…"   Read all 70 reviews
Location Type Care Home

At Brierton Lodge Care Home, the team provide nursing and nursing dementia care with a focus on personalised and bespoke support. Getting to know residents, personalised care plans are designed to ensure each person's health and wellbeing needs are met… Read more about Brierton Lodge Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 58 Rooms

HC-One Reviews in Cleveland & Teesside (926)

9.6
HC-One has a Group Review Score of 9.6 (9.609) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Roseberry Court Care Home

from G T (Nephew of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My auntie hasn't been here long, she looks well & healthy and so happy
the staff are lovely
management are approachable & friendly and always around
food always looks nice
home is always clean and smells fresh,
all staff are happy and always speak and like to get involved


thanks a lot

this has put all our minds at rest

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Review of

Sheraton Court Care Home

from A C (Friend of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Everytime I visit Sheraton Court, it always puts a smile on my face. Always a happy welcoming. One of the staff is a breath of fresh air. A credit to the company. Always cake and coffee, residents' happy, activities amazing.
Home from Home atmosphere.
Excellent care home. 5 Stars

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Review of

Sheraton Court Care Home

from R P (Son of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for several years during a steady decline, both mentally and physically. During this time she received wonderful care, from respectful, kind and compassionate staff. Staff were always friendly, supportive and accommodating when we visited.

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Review of

Roseberry Court Care Home

from Joanne W (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Our mam initially went into Roseberry Court for a period of respite, we were extremely pleased with the level of care that she received and the improvement in her general health and well being that we made her placement permanent.
This was a first time experience for our family and the effective communication
between management and staff made the process easier for us.
The manager and her team are very approachable, they always have time for family members and are happy to answer any questions and make cups of tea for everyone!
The home is cleaned to a high standard and there is always a variety of entertainment and activities on an afternoon to suit all needs.
Mam has flourished since being in the care home and we would definitely recommend Roseberry Court to other families.

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Review of

Highfield Care Home

from P B (Daughter-in-law of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Great visit. Staff helpful and informative. Went to check immediately on a small growth I'd noticed on my mom-in-laws face, she said she'd get it checked by the DR - great! thanks.
Bedroom was nice and clean and tidy and cosy!
Manager was welcoming and made time for me.
Thank you!

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Review of

Roseberry Court Care Home

from Ian T (Son of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Our Mother is happy and safe in the care home. The management and staff are approachable, helpful and friendly. The Deputy Home Manager was especially helpful with a recent personal issue by reacting in a very effective and organised manner of which we are very grateful.

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Review of

St Peter's Court Care Home

from D D (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum moved into St Peter's Court the care and support she received were excellent. Everyone was professional, kind, and attentive, helping her to feel comfortable and at home.
However, it was in the final weeks of her life that their compassion and dedication shone even brighter.
The care they provided was nothing short of amazing. Sheila deserves a special mention, not only for the care she showed my Mum but also for treating me like a friend; offering comfort and reassurance at such a difficult time. And the manager went above and beyond visiting my mum in the hospital on multiple occasions.
Mum always said she wanted to spend her final days at St Peter's because she considered it her home, and the manager and his team made that possible. For that, I will be forever grateful. I can't thank them enough for the love and care they showed, not just to my mum, but to our whole family. THANK YOU.

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Review of

Sheraton Court Care Home

from J U (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Overhaul consensors of Sheraton Court is excellent the care and support shown for Mam and family goes above and beyond for which we are very grateful.

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Review of

Sheraton Court Care Home

from A N (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives!

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Review of

Highfield Care Home

from Brian J (Husband of Resident) published on 3 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I have been visiting this home for 2 1/2 years and I am welcomed by very friendly staff every time I visit.

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Review of

Sheraton Court Care Home

from Denise H (Daughter of Resident) published on 28 February 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are absolutely fantastic. Nothing is a trouble with any of them, they all go out of their way to help you, if you need anything you only have to ask. All staff are very caring, patient, and understanding to mam's condition which is very reassuring.

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Review of

Sheraton Court Care Home

from P F (Son of Resident) published on 27 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mam's stay at Sheraton Court has been pleasant and welcoming. Everything that we had heard has been met and we feel that she is now safe and well cared for. The staff are always pleasant and do exactly what we ask. A big plus to all here; pleasant surroundings and a great service which is most reassuring.

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Review of

Highfield Care Home

from Stephen S (Son of Resident) published on 26 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mam is receiving at Highfield. Staff are really friendly and I am confident that my mam is well looked after. The activities coordinator is always organising some activities or another, food looks good quality, and the place is always clean.

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Review of

Sheraton Court Care Home

from K B (Daughter of Resident) published on 25 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The home and staff are excellent. Nothing is too much trouble! The staff look after my dad's needs very well and check his medication daily. We are very pleased with the care here.

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Review of

Sheraton Court Care Home

from K K (Daughter of Resident) published on 25 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Sheraton Court for 28 months and I must say his care has been excellent.
The staff are friednly and very approachable and nothing has been any trouble for the care of Dad. He has had a couple of health scares but the staff have been on top of everything and got medical
care in as soon as possible.

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Review of

Highfield Care Home

from A P (Husband of Resident) assisted by family/friend published on 24 February 2025
Overall Experience  Overall Experience 4.0 out of 5

The facilities and staff are excellent. My wife is well cared for.

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Review of

Highfield Care Home

from J R (Wife of Resident) published on 21 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Christmas day lunch, I was made to feel so welcomed and realised the high quality of care my husband was receiving was great. Also the quality of the food was also amazing. The member of the care team always greets me with a hug and always tells me to look after myself.

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Review of

Roseberry Court Care Home

from T J (Brother of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

When visiting all the staff are very pleasant and helpful, nothing is too much trouble.
All the areas are cleaned and maintained to a high standard.

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Review of

Sheraton Court Care Home

from A C (Daughter of Resident) published on 13 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mam has been in Sheraton Court for 18 months now, after suffering a stroke which left her unable to live independently. And as a family, we cannot express our thanks to the staff enough, for their dedicated care and attention and their continued support, especially over the last few days when mams condition
deteriorated. I would recommend Sheraton Court 100% to anyone looking for a care home for their relatives. Keep up the good work everyone.

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Review of

Roseberry Court Care Home

from J K (Daughter of Resident) published on 3 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Roseberry Court for one year. She is very happy and full of praise for all the staff. Her room is bright and airy with ensuite facilities.
Activities are varied and regular and staff are very welling to welcome new ideas and suggestions for further things to do.
All areas
of the care home are kept extremely clean and displays regularly changed to reflect particular times of year e.g. Christmas and Remembrance Day. A safe welcoming environment.

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Awards / Recognitions (6)

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