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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Cleveland & Teesside for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Cleveland & Teesside (7)

 

7 Care Homes owned by HC-One in Cleveland & Teesside

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Park House Care Home

Park Lane, Guisborough TS14 6EP 

9.9 177 reviews
"The team at Park House continue to take great care of my mum. She has been very poorly recently and they have been warm, caring and very…"   Read all 177 reviews
Location Type Care Home

Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people. The home prides itself on its prime location in the market town and was lovingly named by… Read more about Park House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Sensory Impairment
  • 57 Rooms
St Peter's Court Care Home

Lord Street, Redcar TS10 3JA 

9.8 93 reviews
"From the moment my mum moved into St Peter's Court the care and support she received were excellent. Everyone was professional, kind, and…"   Read all 93 reviews
Location Type Care Home

Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people. This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which… Read more about St Peter's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 67 Rooms
Victoria House Care Home

Bath Lane, Stockton-on-Tees TS18 2DX 

9.7 103 reviews
"My Mum moved into Victoria House and is temporary for now. I am hoping she can stay permanently. The staff are always pleasant and polite…"   Read all 103 reviews
Location Type Care Home

The team at Victoria House Care Home, situated in the residential area of Stockton, supports older people to lead their best lives with personalised residential, nursing and dementia care. The friendly home offers many facilities for residents to… Read more about Victoria House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 70 Rooms
Sheraton Court Care Home

Warren Road, Hartlepool TS24 9AH 

9.7 247 reviews
"All staff are absolutely fantastic. Nothing is a trouble with any of them, they all go out of their way to help you, if you need anything…"   Read all 247 reviews
Location Type Care Home

Located on the outskirts of the lovely town of Hartlepool, Sheraton Court Care Home offers personalised residential and residential dementia care to older people, rated 'Good' by the CQC with 'Outstanding' in Caring (July 2023). The friendly and comfortable… Read more about Sheraton Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms
Roseberry Court Care Home

Low Farm Drive, Redcar TS10 4BF 

9.6 130 reviews
"Our Mother is happy and safe in the care home. The management and staff are approachable, helpful and friendly. The Deputy Home Manager…"   Read all 130 reviews
Location Type Care Home

Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Roseberry Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms
Highfield Care Home

The Meadowings, Yarm TS15 9XH 

9.3 101 reviews
"Very pleased with the care my mam is receiving at Highfield. Staff are really friendly and I am confident that my mam is well looked after.…"   Read all 101 reviews
Location Type Care Home

Highfield Care Home, located in the historic town of Yarm, provides personalised residential and residential dementia care to older people. The comfortable home has plenty of well designed areas for residents to relax, socialise and unwind. The garden,… Read more about Highfield Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Brierton Lodge Care Home

Brierton Lane, Hartlepool TS25 5DP 

9.1 70 reviews
"Wonderful home with amazing staff. Wonderful family events. Very welcoming. My grandad is very happy and settled here.…"   Read all 70 reviews
Location Type Care Home

At Brierton Lodge Care Home, the team provide nursing and nursing dementia care with a focus on personalised and bespoke support. Getting to know residents, personalised care plans are designed to ensure each person's health and wellbeing needs are met… Read more about Brierton Lodge Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 58 Rooms

HC-One Reviews in Cleveland & Teesside (921)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Roseberry Court Care Home

from Ian T (Son of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother is happy and safe in the care home. The management and staff are approachable, helpful and friendly. The Deputy Home Manager was especially helpful with a recent personal issue by reacting in a very effective and organised manner of which we are very grateful.

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Review of

St Peter's Court Care Home

from D D (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum moved into St Peter's Court the care and support she received were excellent. Everyone was professional, kind, and attentive, helping her to feel comfortable and at home.
However, it was in the final weeks of her life that their compassion and dedication shone even brighter.
The care they provided was nothing short of amazing. Sheila deserves a special mention, not only for the care she showed my Mum but also for treating me like a friend; offering comfort and reassurance at such a difficult time. And the manager went above and beyond visiting my mum in the hospital on multiple occasions.
Mum always said she wanted to spend her final days at St Peter's because she considered it her home, and the manager and his team made that possible. For that, I will be forever grateful. I can't thank them enough for the love and care they showed, not just to my mum, but to our whole family. THANK YOU.

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Review of

Sheraton Court Care Home

from J U (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overhaul consensors of Sheraton Court is excellent the care and support shown for Mam and family goes above and beyond for which we are very grateful.

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Review of

Sheraton Court Care Home

from A N (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives!

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Review of

Highfield Care Home

from Brian J (Husband of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting this home for 2 1/2 years and I am welcomed by very friendly staff every time I visit.

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Review of

Sheraton Court Care Home

from Denise H (Daughter of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are absolutely fantastic. Nothing is a trouble with any of them, they all go out of their way to help you, if you need anything you only have to ask. All staff are very caring, patient, and understanding to mam's condition which is very reassuring.

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Review of

Sheraton Court Care Home

from P F (Son of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam's stay at Sheraton Court has been pleasant and welcoming. Everything that we had heard has been met and we feel that she is now safe and well cared for. The staff are always pleasant and do exactly what we ask. A big plus to all here; pleasant surroundings and a great service which is most reassuring.

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Review of

Highfield Care Home

from Stephen S (Son of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mam is receiving at Highfield. Staff are really friendly and I am confident that my mam is well looked after. The activities coordinator is always organising some activities or another, food looks good quality, and the place is always clean.

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Review of

Sheraton Court Care Home

from K B (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are excellent. Nothing is too much trouble! The staff look after my dad's needs very well and check his medication daily. We are very pleased with the care here.

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Review of

Sheraton Court Care Home

from K K (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Sheraton Court for 28 months and I must say his care has been excellent.
The staff are friednly and very approachable and nothing has been any trouble for the care of Dad. He has had a couple of health scares but the staff have been on top of everything and got medical
care in as soon as possible.

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Review of

Highfield Care Home

from A P (Husband of Resident) assisted by family/friend published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities and staff are excellent. My wife is well cared for.

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Review of

Highfield Care Home

from J R (Wife of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Christmas day lunch, I was made to feel so welcomed and realised the high quality of care my husband was receiving was great. Also the quality of the food was also amazing. The member of the care team always greets me with a hug and always tells me to look after myself.

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Review of

Roseberry Court Care Home

from T J (Brother of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting all the staff are very pleasant and helpful, nothing is too much trouble.
All the areas are cleaned and maintained to a high standard.

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Review of

Sheraton Court Care Home

from A C (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been in Sheraton Court for 18 months now, after suffering a stroke which left her unable to live independently. And as a family, we cannot express our thanks to the staff enough, for their dedicated care and attention and their continued support, especially over the last few days when mams condition
deteriorated. I would recommend Sheraton Court 100% to anyone looking for a care home for their relatives. Keep up the good work everyone.

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Review of

Roseberry Court Care Home

from J K (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Roseberry Court for one year. She is very happy and full of praise for all the staff. Her room is bright and airy with ensuite facilities.
Activities are varied and regular and staff are very welling to welcome new ideas and suggestions for further things to do.
All areas
of the care home are kept extremely clean and displays regularly changed to reflect particular times of year e.g. Christmas and Remembrance Day. A safe welcoming environment.

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Review of

Roseberry Court Care Home

from J E (Friend of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The building and the staff are very welcoming and homely place, a pleasant atmosphere. The staff are friendly and very helpful. The residents are well looked after. The entertainment are very good, the residents look as though they love to take part, especially the music and singing. The dinning room
is set up and the food looks good with a good choice on the menu.

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Review of

Roseberry Court Care Home

from S W (Husband of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual, all the staff and management at Roseberry Court continue to support my wife. She is always tired due to her medication. But is happy at the facility. Nothing is too much trouble for the staff here, and each time I leave her. I know she is in safe and caring hands.

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Review of

Roseberry Court Care Home

from C B (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident loves Roseberry Court. The staff are great.

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Review of

St Peter's Court Care Home

from Norma H (Wife of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank St Peter's Court Care Home and the wonderful members of staff. My husband has asked for a place for 1 month. The care and professionalism shown to him and myself has been outstanding, medical issues soon resolved as well as the care received. As a retired social worker and a borough
councillor. I have been to many establishments however this is one of the best attended.

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Review of

Highfield Care Home

from E J (Wife of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are really helpful. My husband gets lots of help to get washed and dressed and access the things he needs. They always offer him a choice of tea or coffee even though they know he likes tea with one sugar. They always let us have our lunch together and give him time to finish his meals
at his own pace.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Highland HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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