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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Dorset for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Dorset (1)

 

1 Care Home owned by HC-One in Dorset

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St James' Park Care Home

Higher Street, Bradpole, Bridport DT6 3EU 

9.8 100 reviews
"My father went into St James' due to needing 24-hour nursing care. From the first meeting with the Manager, the home visit, meeting the…"   Read all 100 reviews
Location Type Care Home

Offering residential and nursing care, St James' Park Care Home, located in the charming village of Bradpole, near Bridport on the beautiful Jurassic Coast, is a friendly and welcoming care home offering a home-from-home environment. Each member… Read more about St James' Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 31 Rooms

HC-One Reviews in Dorset (100)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

St James' Park Care Home

from Judith H (Daughter of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into St James' due to needing 24-hour nursing care. From the first meeting with the Manager, the home visit, meeting the lady in finance and his arrival on move in day, we were made to feel very welcome. The home itself is well maintained, warm, clean and secure. It is an old building
surrounded by tall trees. The rooms vary in size. The food options were freshly cooked. Every member of the staff were polite, smile, willing and genuinely seemed to care. We were especially grateful to Jake who dressed and shaved my father in his final days and treated him with dignity. Our most grateful thanks go to the nurse on site who always greeted myself and my sister with a smile, a gentle update on my father's deteriorating health and genuinely cared about my Dad and us. The home came highly recommended and I can see why. We have no hesitation in recommending it to others. Thank you for the care you showed us after my father sadly passed away, much appreciated.

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Review of

St James' Park Care Home

from R H (Respite Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my stay in St James'. The care and kindness shown to me was excellent from all members.

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Review of

St James' Park Care Home

from A F (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St James' Park have gone out of their way to welcome my mum and to make her comfortable. She has a lovely room. The home is bright and airy and everyone ensures that all her needs are being met. Mum is settling in well and she looks ten years younger!

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Review of

St James' Park Care Home

from M D (Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Being in this care home for nearly three years after various hospitals before, I can honestly say it has been and still is a very happy experience.
All the staff are very pleasant and respond to my bell ringing for attention at a reasonable time.
As regards to cleanliness, to me it's very good indeed,
both the rooms, bed linen, my personal clothes and my personal cleanliness. I look forward to each day, also the chef inspired meals are very good and tasty indeed.

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Review of

St James' Park Care Home

from R H (Son of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff very good, look after dad's needs very well. Always very helpful and accommodating.

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Review of

St James' Park Care Home

from A D (Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here for just over 12 months and have found the staff very helpful and looked after me very well. The home is well-maintained and kept very clean. The food is well prepared and a good varied menu to choose from. I am very happy here and have no complaints. I have a very nice room
with countryside views and a good internet connection.

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Review of

St James' Park Care Home

from Christabel L (Wife of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise St James' Park Care Home high enough. I visit my husband every afternoon and I enjoy talking to other residents. I always look forward to my visits. The manager and staff are always friendly. I just can't, as I say, praise it enough and I am unable to find any complaint whatsoever and
I couldn't wish my husband to be in a better home than this.

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Review of

St James' Park Care Home

from John P (Friend of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, always welcoming especially the manager. The residents are very well cared for.

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Review of

St James' Park Care Home

from R V (Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is good and the accommodation is clean and comfortable. Work is carried out with happy smiles, care and attention. I am always made to feel cared for and at home. Whatever request I make because of my disabilities and inabilities. Brilliant entertainment from craft work to visiting singers
and TV's are provided. Trips away are possible also, we are all jollied along with keenness to cater for individual interests. My visitors are always welcomed and happy, previous residents come back to visit. The unpleasant caring tasks are carried out with happy patience!

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Review of

St James' Park Care Home

from Tina S (Daughter of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum appears very happy. Staff are wonderful to her. Always laughing and joking with her, as Mum loves banter. Recently, Mum has been getting up in a chair, which is an amazing achievement. Also, spent time out in the garden. Staff are friendly, and we are made to feel welcome.

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Review of

St James' Park Care Home

from A S (Resident) published on 14 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St James felt like home immediately. My large room is getting more like home every day, what with sorting my stuff from home, plenty of room to give my favourite bits of old favourites and old friends pieces of furniture and other familiar things such as my radio, lamps, pot plants and pieces of furniture
completed the feeling of home, which is exciting, just what I was hoping for, so many thanks. I can't tell who many of the staff are just wish they wore name tags. Activity ladies do something every afternoon that patients can take part in or not but always something they've put a lot of thought into. As for the food - very good. No complaints at all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at St James' Park Care Home

Dear Audrey, thank you for taking the time to write such a lovely review of our beloved home. We are thankful for your fantastic overview, we also take all comments, positive and negative on board and use these to improve our service. We will make sure that all colleagues working at the home use their name badges when on shift. We hope that you continue enjoying the outstanding care and support our team at St James Park provides you with.


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Review of

St James' Park Care Home

from W F (Son of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t begin to explain the comfort I get from my mum being cared for at St James Park. I live four hours away so knowing she is getting the best care from loving and attentive staff reassures me greatly. They all go above and beyond for the residents and I’m so pleased my brother managed to secure
a room. I thank them all so much for the love and care whilst Mum waits for her wings. Can't recommend this home enough - thank you.

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Review of

St James' Park Care Home

from Susan I (Wife of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Though my husband only had a short time to live, when he arrived at the home, he was welcomed in with sincere warmth and every effort was made to engage with him and to make him as comfortable as possible. As his condition rapidly deteriorated, was treated with great dignity and care. The staff were
very kind and supportive with our family and me.
When he died, the level of compassion and empathy, we received was truly wonderful. We will be eternally grateful to the lovely manager and her wonderful staff. Many thanks.

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Review of

St James' Park Care Home

from Edward H (Son-in-law of Resident) published on 28 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been associated with St James' Park Care Home for almost a decade. My mother-in-law was a resident in 2016 and our father-in-law since 2020. We are very pleased with the cleanliness of the facility, the professionalism of the staff and communication with us as we live abroad.
Overall we would
rate the home as excellent.

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Review of

St James' Park Care Home

from S H (Wife of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were excellent, caring and courteous to my husband and to myself and my family when visiting.

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Review of

St James' Park Care Home

from C F (Son of Resident) published on 25 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praus this home highly enough for the care provided for my mum at the end of her life. I don't know how they manage to recruit such amazing staff! Every single one is every role was compassionate and kind, over and above any I have experienced before.
I will be forever grateful that I found
this place.

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Review of

St James' Park Care Home

from E H (Wife of Resident) published on 20 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was treated with kindness and consideration throughout his stay with you. He is not an easy man in new situations but was given every care from all the staff. His room was warm and comfortable and we are all very grateful for the attention he received.

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Review of

St James' Park Care Home

from D K (Brother of Resident) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the distance I live away, I don't get to see my sister very often so it is very reassuring to always find her looking well and in good spirits when I visit, the staff are always helpful if rather limited in number on occasions. Overall, the management, staff and facilities are more than I had
ever expected of a care home.

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Review of

St James' Park Care Home

from Wendy B (Daughter of Resident) published on 8 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely welcome on arrival. Always looks very clean and tidy. Mum is very happy here and well looked after. All the staff are very friendly and helpful. A very calm and quiet environment. Staff work well as a team and very well-organised. Lovely manager and staff. Highly recommended.

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Review of

St James' Park Care Home

from M Z (Daughter of Resident) published on 6 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the wonderful support everyone at St James' gave to our mum in the last year of her life. All the staff were kind, positive and friendly. They gave so much time to us, helping us through a very difficult period. Many, many thanks.

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Awards / Recognitions (6)

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