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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Durham for HC-One are showing below.

View the details of all 282 locations (with 24903 reviews) owned by HC-One

HC-One Locations in Durham (11)

 

11 Care Homes owned by HC-One in Durham

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St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH 

10 109 reviews
"My mother continues to receive excellent care at St. Clare's Court Care Home. She recently required a referral to a district nurse and…"   Read all 109 reviews
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A luxurious home with a warm and welcoming atmosphere, St… Read more about St Clare's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 58 Rooms
Jack Dormand Care Home

Fourth Street, Horden, Peterlee SR8 4LD 

9.9 109 reviews
"I'm very happy and enjoy everything. Staff all lovely and I enjoy playing bowls and bingo and I like music.…"   Read all 109 reviews
Location Type Care Home

Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care. The home offers a comfortable environment for all residents… Read more about Jack Dormand Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 43 Rooms
Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG 

9.9 199 reviews
"I have found this a positive experience. The staff have been most helpful, the food has been enjoyable, and nothing has been a trouble for…"   Read all 199 reviews
Location Type Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens… Read more about Lothian House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms
Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR 

9.9 211 reviews
"Lovely staff who combine professionalism with a very caring attitude. Always keen to meet my mother's needs.…"   Read all 211 reviews
Location Type Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, welcoming home offers a choice of several comfortable sitting… Read more about Grampian Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 57 Rooms
Eden House Care Home

Cockton Hill Road, Bishop Auckland DL14 6EN 

9.9 76 reviews
"Dad has settled really well into Eden House care home. All the staff are very helpful and friendly nothing is any trouble to them all. The…"   Read all 76 reviews
Location Type Care Home

Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people. The warm and friendly home offers residents the choice of many comfortable communal areas to relax,… Read more about Eden House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 53 Rooms
Greenways Court Care Home

Delves Lane, Consett DH8 7EE 

9.8 149 reviews
"Moved my mother into Greenways in August 2024 due to a massive decline in care at her previous home and have been very impressed with the…"   Read all 149 reviews
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped… Read more about Greenways Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms
Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH 

9.8 163 reviews
"Staff are excellent, mother is extremely happy being here. I am happy with the care my mother receives. Can't thank the staff…"   Read all 163 reviews
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Stoneleigh Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 36 Rooms
Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP 

9.8 220 reviews
"My Granddad lived in Defoe Court for 4 months before he passed away. I can honestly say it was the best decision we made. Granddad made…"   Read all 220 reviews
Location Type Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for… Read more about Defoe Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 41 Rooms
Beaconsfield Court Care Home

Galgate, Barnard Castle DL12 8ES 

9.6 113 reviews
"Very happy with the care my friend receives. The staff are very friendly and attentive, and the home is always very clean and tidy. I'm…"   Read all 113 reviews
Location Type Care Home

Located in the attractive town of Barnard Castle in County Durham, Beaconsfield Court is a purpose built care home offering residential and residential dementia care. The extensively trained team will deliver all the specialist care and support services… Read more about Beaconsfield Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 32 Rooms
Melbury Court Care Home

Old Dryburn Way, Durham DH1 5SE 

9.4 130 reviews
"My Dad recently passed away, whilst in the care of the staff at Melbury court. I can honestly say that the care and support my Dad received…"   Read all 130 reviews
Location Type Care Home

Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care. The lovely home offers many facilities for residents to enjoy such as on-site… Read more about Melbury Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 87 Rooms
St Margaret's Care Home

St Margarets Garth, Crossgate, Durham DH1 4DS 

9.3 94 reviews
"My mam has been very comfortable in here. She's not been in the care home long, but everything that she has received from all of the staff…"   Read all 94 reviews
Location Type Care Home

Overlooking Durham Cathedral and Castle, St Margaret’s Care Home offers personalised residential, nursing and residential dementia care to older people. From the lovely en-suite bedrooms and hair salon to the large patio area and wellbeing programme,… Read more about St Margaret's Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms

HC-One Reviews in Durham (1573)

9.6
HC-One has a Group Review Score of 9.6 (9.609) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Beaconsfield Court Care Home

from Eric H (Son of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well maintained and comfortable home with excellent facilities. The best thing about the care home are the staff. They treat the residents with respect, kindness and genuine care. They are more than staff they are friends and family.

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Review of

St Margaret's Care Home

from H B (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Margaret's Care Home are exceptional. They are friendly, caring, and proffessional, treating my mother with respect and dignity.
Nothing is too much trouble for them and I have found their support to my mother and the family a great help.

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Review of

Eden House Care Home

from Deborah B (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled really well into Eden House care home. All the staff are very helpful and friendly nothing is any trouble to them all. The food is fantastic with a great variety of food
His room is perfect looking out onto the garden as dad is a keen gardener and likes to see what is going on.

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Review of

Melbury Court Care Home

from A K (Husband of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is very good, meals look very nice very happy with the care, excellent staff and management.

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Review of

St Margaret's Care Home

from T M (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been very comfortable in here. She's not been in the care home long, but everything that she has received from all of the staff has been excellent.

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Review of

Melbury Court Care Home

from Steven D (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad recently passed away, whilst in the care of the staff at Melbury court. I can honestly say that the care and support my Dad received was way above and beyond what was expected. He was treat with respect and decency, kindness and more during the five years he was a resident. The job that those
who work in this area, is very, very difficult. Thank you all for looking after my Dad.

Reply from HC-One Limited, Administrator at Melbury Court Care Home

Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review


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Review of

St Margaret's Care Home

from V P (Niece of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is settled very nicely in her room. The care staff have proved very caring and helpful, she is gradually getting used to the idea of it being her permanent home now. (She has only been have a few months). The food is fine and the care and attention very good. I have told her to ring her bell
as soon as she needs the toilet because it takes a while for the staff to the able to respond. She has everything she needs and her daughter visits on a daily basis.

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Review of

St Margaret's Care Home

from L B (Daughter of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St. Margaret's Care Home are amazing! The care and support that is given to y day (and myself) is wonderful. They understand his needs very well and treat him with kindness and dignity whilst also having a good relationship with him.

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Review of

St Margaret's Care Home

from H F (Wife of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home, all staff are lovely. Food is homemade and is the highest of quality. My husband is in for respite for a long stay due to conversion at home for him. Would definitely hope that for future restpite we will be able to use this care home. If there is ever a health issue they are
also quick to contact you.

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Review of

St Margaret's Care Home

from J H (Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. My privacy and dignity in all at all times. The food is excellent and also the cleanliness of home is outstanding. All staff are friendly and make sure I'm ok and I have my buzzer. I'm a youngish female (52) but St Margarets Care Home make me feel valued by the manager to every
other staff member. I would highly recommend this home to anyone.

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Review of

St Margaret's Care Home

from C G (Resident) assisted by family/friend published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have completed this review in consultation with my friend in room 3. I think it took my friend a couple of days to settle in after being in a hospice for 5 weeks. I think my friend gets a little lonely of course with the long days. He now knows the majority of staff and enjoys being on first name
with all. Reception staff always welcoming when I enter buildings and nothing a trouble when asking for anything (customer service at it's best, well done) more recently my friend has had his meals in dining area, the ladies are excellent.

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Review of

Melbury Court Care Home

from O W (Sister of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home, nice room + happy with her care. Food seems ok.
Excellent staff very helpful.

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Review of

Jack Dormand Care Home

from J R (Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy the activities here and the party's we have are great.

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Review of

Jack Dormand Care Home

from P R (Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here we have lots of fun and I enjoy singing and playing my guitar and going out to the pub and the museum.

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Review of

Jack Dormand Care Home

from M L (Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy here. I'm well looked after and I enjoy activities and relaxing in the lounge.

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Review of

Jack Dormand Care Home

from R H (Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and always get anything I need or ask for. Always check on me to see if I need anything.

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Review of

Jack Dormand Care Home

from R M (Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy and enjoy everything. Staff all lovely and I enjoy playing bowls and bingo and I like music.

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Review of

Stoneleigh Care Home

from J E (Son of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, mother is extremely happy being here. I am happy with the care my mother receives.
Can't thank the staff enough.
Home always clean and tidy. Smells fresh. Food is good.

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Review of

Melbury Court Care Home

from N S (Cousin of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff very pleasant helpful and caring.

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Review of

Melbury Court Care Home

from N J (Resident) assisted by family/friend published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a positive experience
Melbury Court very clean, immaculate
Majority of care staff friendly + caring
Activities provided but temporary resident chose not to engage
Occasional minor issues with the cooking of my personal meal at lunchtime

Reply from Julie Caygill, Hospital Liaison Team Administrator at Melbury Court Care Home

Dear, We'd like to extend our thanks for your kind words, Positive feedback such as this is always so gratefully appreciated. You are welcome to give your feedback at monthly resident meetings ,so we can develop catering and hospitality we offer.


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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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