Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Durham for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Durham (11)

 

11 Care Homes owned by HC-One in Durham

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St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH 

10 109 reviews
"My mother continues to receive excellent care at St. Clare's Court Care Home. She recently required a referral to a district nurse and…"   Read all 109 reviews
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A luxurious home with a warm and welcoming atmosphere, St… Read more about St Clare's Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 58 Rooms
Jack Dormand Care Home

Fourth Street, Horden, Peterlee SR8 4LD 

9.9 108 reviews
"I'm very happy and enjoy everything. Staff all lovely and I enjoy playing bowls and bingo and I like music.…"   Read all 108 reviews
Location Type Care Home

Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care. The home offers a comfortable environment for all residents… Read more about Jack Dormand Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 43 Rooms
Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG 

9.9 199 reviews
"I have found this a positive experience. The staff have been most helpful, the food has been enjoyable, and nothing has been a trouble for…"   Read all 199 reviews
Location Type Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens… Read more about Lothian House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms
Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR 

9.9 211 reviews
"Lovely staff who combine professionalism with a very caring attitude. Always keen to meet my mother's needs.…"   Read all 211 reviews
Location Type Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, welcoming home offers a choice of several comfortable sitting… Read more about Grampian Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 57 Rooms
Eden House Care Home

Cockton Hill Road, Bishop Auckland DL14 6EN 

9.8 75 reviews
"It is a pleasure for my husband to stay at Eden House. The manager, food and staff are excellent. My husband's room is very nice with a…"   Read all 75 reviews
Location Type Care Home

Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people. The warm and friendly home offers residents the choice of many comfortable communal areas to relax,… Read more about Eden House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 53 Rooms
Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH 

9.8 163 reviews
"Staff are excellent, mother is extremely happy being here. I am happy with the care my mother receives. Can't thank the staff…"   Read all 163 reviews
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Stoneleigh Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 36 Rooms
Greenways Court Care Home

Delves Lane, Consett DH8 7EE 

9.8 149 reviews
"Moved my mother into Greenways in August 2024 due to a massive decline in care at her previous home and have been very impressed with the…"   Read all 149 reviews
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped… Read more about Greenways Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms
Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP 

9.8 220 reviews
"My Granddad lived in Defoe Court for 4 months before he passed away. I can honestly say it was the best decision we made. Granddad made…"   Read all 220 reviews
Location Type Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for… Read more about Defoe Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 41 Rooms
Beaconsfield Court Care Home

Galgate, Barnard Castle DL12 8ES 

9.4 112 reviews
"Very happy with the care my friend receives. The staff are very friendly and attentive, and the home is always very clean and tidy. I'm…"   Read all 112 reviews
Location Type Care Home

Located in the attractive town of Barnard Castle in County Durham, Beaconsfield Court is a purpose built care home offering residential and residential dementia care. The extensively trained team will deliver all the specialist care and support services… Read more about Beaconsfield Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 32 Rooms
Melbury Court Care Home

Old Dryburn Way, Durham DH1 5SE 

9.4 128 reviews
"I found that the care home is a very warm and friendly place the staff are always very kind and helpful and always there if I have…"   Read all 128 reviews
Location Type Care Home

Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care. The lovely home offers many facilities for residents to enjoy such as on-site… Read more about Melbury Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 87 Rooms
St Margaret's Care Home

St Margarets Garth, Crossgate, Durham DH1 4DS 

9.1 88 reviews
"My experience has been as the 'best possible'. Thank you St Margaret's Care Home. Everything has been totally satisfactory.…"   Read all 88 reviews
Location Type Care Home

Overlooking Durham Cathedral and Castle, St Margaret’s Care Home offers personalised residential, nursing and residential dementia care to older people. From the lovely en-suite bedrooms and hair salon to the large patio area and wellbeing programme,… Read more about St Margaret's Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms

HC-One Reviews in Durham (1562)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Jack Dormand Care Home

from P R (Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I'm happy here we have lots of fun and I enjoy singing and playing my guitar and going out to the pub and the museum.

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Review of

Jack Dormand Care Home

from M L (Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I'm very happy here. I'm well looked after and I enjoy activities and relaxing in the lounge.

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Review of

Jack Dormand Care Home

from R H (Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and always get anything I need or ask for. Always check on me to see if I need anything.

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Review of

Jack Dormand Care Home

from R M (Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I'm very happy and enjoy everything. Staff all lovely and I enjoy playing bowls and bingo and I like music.

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Review of

Stoneleigh Care Home

from J E (Son of Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, mother is extremely happy being here. I am happy with the care my mother receives.
Can't thank the staff enough.
Home always clean and tidy. Smells fresh. Food is good.

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Review of

Melbury Court Care Home

from N S (Cousin of Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I found the staff very pleasant helpful and caring.

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Review of

Melbury Court Care Home

from N J (Resident) assisted by family/friend published on 26 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall a positive experience
Melbury Court very clean, immaculate
Majority of care staff friendly + caring
Activities provided but temporary resident chose not to engage
Occasional minor issues with the cooking of my personal meal at lunchtime

Reply from Julie Caygill, Hospital Liaison Team Administrator at Melbury Court Care Home

Dear, We'd like to extend our thanks for your kind words, Positive feedback such as this is always so gratefully appreciated. You are welcome to give your feedback at monthly resident meetings ,so we can develop catering and hospitality we offer.


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Review of

Stoneleigh Care Home

from M M (Daughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy and settled in Stoneleigh. The staff are excellent and always attend to his needs whenever needed. They are all very pleasant, lovely carers.
The home is always of a high standard, very clean and tidy.
My dad always enjoys his meals here and the selection is great.
We are all
very happy how he has settled at Stoneleigh.

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Review of

Stoneleigh Care Home

from D H (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff are efficient and proffessional in their approach to dealing with residents in all situations.

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Review of

Stoneleigh Care Home

from S M (Wife of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with care in house. Meal very good. Very good care. Can't doubt it. Very very happy, my spouse very content.

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Review of

Eden House Care Home

from H S (Friend of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I visited my friend this morning and he is very happy with his room overlooking the garden. He enjoys all his meal. He finds the staff very caring. he enjoys mixing with other residents in the lounge. I personally found the staff very helpful and he feels very safe here. In his words "he gets to sleep
happy and wakes up happy"

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Review of

Eden House Care Home

from M L (Wife of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure for my husband to stay at Eden House. The manager, food and staff are excellent. My husband's room is very nice with a lovely view. I am looking forward to the summer when I can sit in the sun outside with my husband. My husband is happy here.

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Review of

Eden House Care Home

from D W (Friend of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife was in Eden for 2 years. I now visit my friend who lives in Eden and I have been very impressed with the care on both occasions.

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Review of

Melbury Court Care Home

from Lynn E (Friend of Resident) published on 13 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Place is always nice and clean, although there are never enough staff around. The staff there is are friendly but they could do with a few ore. Our friend thinks the food average quality.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Melbury Court Care Home

Thank you for your feedback in regard to your experience at Melbury Court. I am sorry to hear you feel there is not enough staff, I can confirm that our staffing levels are calculated based on our residents dependency, and can confirm we are staffing in line with our residents current dependency. Our staffing levels are reviewed a minimum of monthly and overseen by the Area Director. We have passed on your feedback to our Head Chef regarding the food. Our food is made fresh each day and our menus are devised with residents involved across our care homes. We continue to seek feedback regarding food and meal service during our monthly resident meetings.


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Review of

Grampian Court Care Home

from Graeme R (Son of Resident) published on 11 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall the home is very pleasent. Staff are friendly and my parents are well looked after. Food is good. Some more social interaction would be of benefit.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Grampian Court Care Home

Thank you for your review, we value all feedback as it helps us to make improvements where required. We are happy to hear that your parents have settled in well. We take great pride in providing excellent care. We appreciate your comments regarding the social interaction, please drop in on your next visit to discuss any concerns you may have.


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Review of

Grampian Court Care Home

from John C (Son of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who combine professionalism with a very caring attitude. Always keen to meet my mother's needs.

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Review of

Melbury Court Care Home

from M T (Daughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Lovely staff! The transition to a care home is difficult but I know my mum feels familiar and comfortable now.

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Review of

Eden House Care Home

from Andrew B (Son-in-law of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father-in-law moved into the home 10 days ago now and I felt compelled to submit a review due to the fantastic unwavering care he has received since becoming a resident. His room is spacious and fitted out really well, even having been redecorated for his arrival. It had the potential to be a very
traumatic move for him, but all of the staff have made him feel so at home, and showed fantastic care and support, he has transitioned extremely well. The food has been first rate, even having a romantic valentines night meal with his wife (a non resident), which meant the world to us seeing them so happy together. Overall experience could not have been any better. The overall fantastic experience has meant we feel at ease now when he's there rather than worrying and being anxious all the time. I would recommend this place too everyone, it's top notch.

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Review of

Greenways Court Care Home

from I C (Son of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Moved my mother into Greenways in August 2024 due to a massive decline in care at her previous home and have been very impressed with the care she has received since.
The staff are always willing to listen to any concerns raised and keep me regularly informed of how my mother is doing.
I have also
seen a great improvement in my mother's general wellbeing since the move which is greatly down to the improvement in care she is receiving.
Overall I'm very happy with the home and care my mother is receiving.

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Review of

Greenways Court Care Home

from Pat N (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Greenways Court Care Home four years ago until she sadly passed away very recently. During her time at Greenways she was an integral park of every day life there and was involved in many of the stimulating and interesting activities on offer. It was only in the latter two
months that her health deteriorated. As a family we are eternally grateful to the staff and carers for the kind and compassionate care she received. This enabled her to have a peaceful and dignified ending to her 98 year old long life.

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Awards / Recognitions (6)

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