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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in East Riding of Yorkshire for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in East Riding of Yorkshire (2)

 

2 Care Homes owned by HC-One in East Riding of Yorkshire

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Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ 

9.6 125 reviews
"I have been visiting my wife for 4 1/2 years and have found she has been very well cared for all this time. The day staff are all very…"   Read all 125 reviews
Location Type Care Home

Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved… Read more about Kesteven Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 54 Rooms
Windsor Court Care Home

Bartholomew Avenue, Goole DN14 6YN 

9.6 111 reviews
"Since my cousin moved into Windsor Court, he has been made to feel welcome and is well looked after. The staff are caring, treating each…"   Read all 111 reviews
Location Type Care Home

Windsor Court Care Home, located in an attractive residential area of Goole in Yorkshire, supports older people to lead their best lives with personalised residential, nursing and dementia care. The friendly and comfortable home offers a place for… Read more about Windsor Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 77 Rooms

HC-One Reviews in East Riding of Yorkshire (236)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Kesteven Grange Care Home

from P W (Husband of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my wife for 4 1/2 years and have found she has been very well cared for all this time. The day staff are all very friendly, but I have more communications with the night staff whom I ring every night. I have been treated with nothing but kindness over the years. Lovely carng people.
I have nothing but good to say about the place.

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Review of

Kesteven Grange Care Home

from D D (Brother-in-law of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my sister-in-law in this care home recently and was pleasantly surprised at this modern-looking building.
Internally it was light, clean, and very nicely decorated.
Her room was pleasant and comfortable, lounge was also relaxing and comfortable.
I have been many times since my first visit.
The staff have always been pleasant and helpful. A pleasure to visit.

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Review of

Kesteven Grange Care Home

from J L (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff at Kesteven Grange are extremely caring, considerate, supportive, and professional. They treat my Mum with respect and when asked any questions they are informative. If they don't know something they will find out. Nothing i too much trouble for them.
The home is always clean and the
food is very plentiful and the menu is very varied. The staff have always been very supportive to all of mums family. Thank you to all the staff at Kesteven.

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Review of

Kesteven Grange Care Home

from S S (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean and tidy, decorated really nicely. Always have a theme on e.g. Christmas, valentines, Chinese New Year. Mam happy and always smiling. The meals are cooked fresh and plenty to choose from.

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Review of

Kesteven Grange Care Home

from Debra F (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a great big 'thank you' to all the staff involved in giving my Dad a lovely 90th birthday on 1st November. Staff had arranged a party, decorations, cake and entertainment which all the residents enjoyed and members of the family were also invited. We all loved seeing Dad happy and
enjoying being the centre of attention. Thank you so much!

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Review of

Windsor Court Care Home

from S B (Cousin of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my cousin moved into Windsor Court, he has been made to feel welcome and is well looked after.
The staff are caring, treating each resident with respect. Cleanliness in the whole building is impeccable. The food is exceptional in both taste and choice. Sandringham block staff are brilliant.

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Review of

Windsor Court Care Home

from S D (Daughter of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad recently moved into Windsor Court, the level of care received has been outstanding. The staff have been unfailingly caring, kind, friendly and compassionate. They have made not only Dad but also us as his family feel very welcome. The condition and cleanliness of the rooms on his unit have
been excellent. The tasty and plentiful food has restored Dad's appetite! The Sandringham unit is wonderful in all respects.

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Review of

Windsor Court Care Home

from Sylvia W (Friend of Resident) published on 18 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we come to see our friend the entrance smells lovely. A pleasure to walk in.

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Review of

Windsor Court Care Home

from Annette L (Daughter of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mum has been excellent. The support and dignity of the staff on Sandringham Unit for Mum, me and family. Look after these very special people who go above and beyond. They have become very special to me.

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Review of

Kesteven Grange Care Home

from Daniel L (Grandson of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home for my grandad, he loved the staff, thank you all so much for everything in the 10 months he was there.

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Review of

Windsor Court Care Home

from Lance W (Son of Resident) published on 19 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Windsor Court Care Home has been overwhelmingly good. Every single member of staff always has a smile for visitors and so their utmost to help in every way they can. Nothing is too much trouble and the love and care they provide for my mum was consistently excellent. We can't thank
you enough for the way you have helped Mum in the final stage of her life. You helped her keep her dignity throughout. An excellent care home!

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Review of

Windsor Court Care Home

from J A (Sister of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother arrived at Windsor Court Care Home after spending time in hospital and a previous care home in Hull where his needs had not been met. Since moving to Windsor Court he has improved significantly. The staff have been friendly and caring and have done all they can to meet his quite complex needs.
He is now much happier and more settled and is hoping his mobility will improve so that he can participate in the home's activities.

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Review of

Windsor Court Care Home

from K W (Son of Resident) published on 29 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into full time care at Windsor Court Goole in October 2023 which was a difficult decision for us to make. From day 1 I can say the level of care has been excellent. There have been 1 or 2 occasions when there have been a few hiccups, but the staff were great and sorted the problem straight
away. There is always something going on for the residents to do. The accommodation is very good and mam has everything in her room that she needs. She gets 3 square meals a day and plenty of drinks. If there was a medical issue with mam the staff sorted it straight away and kept us informed of what was going on and administered any medication (prescribed by a doctor) if needed. Mam also has a stoma bag fitted which she has problems putting on by herself and the staff are great at sorting this out for her.

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Review of

Windsor Court Care Home

from C O (Daughter of Resident) published on 9 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after. Staff very good but stretched to their limit.

Reply from Clare Sheehan, Careline Advisor at Windsor Court Care Home

Thanks for giving us feedback regarding your experience. The staffing levels are reviewed monthly by the home management team in line with our residents' dependencies. I'm glad to hear your family member is well looked after.


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Review of

Kesteven Grange Care Home

from C B (Son of Resident) published on 6 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has resided here since November 2021. She seems very happy and settled just wish she would participate in more things.

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Review of

Kesteven Grange Care Home

from B C (Daughter of Resident) published on 6 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care sometimes is lacking when we have come to visit and she has been wet through, and sometimes when she has walked into a room where there is a resident, the carers walk in and say to her with a pad in their hands can we take to you the toilet. She gets annoyed maybe a bit more dignity. Otherwise
overall not bad.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Kesteven Grange Care Home

Thank you for reviewing Kesteven Grange, I am sorry to hear about your experience, if you would like to discuss it further, please do not hesitate to visit the Home Manager. We are going to share your feedback with our colleagues regarding dignity to prevent this from re-occurring.


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Review of

Kesteven Grange Care Home

from K G (Husband of Resident) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly and welcoming from the first step through the door. My wife is happy and looked after by the caring staff. The rooms are nice and kept very clean.

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Review of

Kesteven Grange Care Home

from L T (Son of Resident) published on 1 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent as ever. Carers really care and we as a family are very happy with the level of care mum receives. Also, we really appreciate the levels the whole team go to to make mum's stay as safe and stimulating as possible.

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Review of

Windsor Court Care Home

from D A (Great-Nephew of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant.

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Review of

Windsor Court Care Home

from S C (Daughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly and clean. The staff go above and beyond. They care for Mum really well and I don't feel bad when leaving to go home. The care they gave Dad last year when he was dying was wonderful. Mum has come on in leaps and bounds since being in Windsor Court. We as a family can't thank
you enough.

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Awards / Recognitions (6)

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