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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Merthyr Tydfil for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Merthyr Tydfil (1)

 

1 Care Home owned by HC-One in Merthyr Tydfil

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The Daffodils Care Home

14 Dynevor Street, Georgetown, Merthyr Tydfil CF48 1AY 

9.8 43 reviews
"My mother entered Daffodils Care Home in early February 2024. It was a very difficult start because Mum is a very formidable lady but it…"   Read all 43 reviews
Location Type Care Home

The Daffodils care home, which is located in the popular area of Georgetown is owned by leading care provider HC-One, with a mission to be the first choice for families, colleagues and commissioners, serving at the heart of Merthyr Tydfil. The professional… Read more about The Daffodils Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms

HC-One Reviews in Merthyr Tydfil (43)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

The Daffodils Care Home

from Pauline E (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, lovely caregivers, very respectful and kind.

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Review of

The Daffodils Care Home

from B L (Daughter of Resident) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Daffodils Care Home in early February 2024. It was a very difficult start because Mum is a very formidable lady but it had to be done for her safety. The staff from the beginning were excellent and looked after us all not just Mum. My mother settled in a short time and often said,
"I like it here!" They even managed to get an assessment for her which the hospital had denied her. So glad I chose Daffodils for Mum. Well done.

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Review of

The Daffodils Care Home

from Brian R (Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find lots of things to do in the daytime, painting is the best.

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Review of

The Daffodils Care Home

from M T (Nephew of Resident) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1st time visit to my uncle who had recently moved to the home. Very clean and tidy, plenty of helpful staff. My uncle is smart and clean. Wholesome smell of food being prepared. His room was near and clean. Staff were very friendly with us, my uncle was happy there.

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Review of

The Daffodils Care Home

from A B (Resident) assisted by family/friend published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the staff they are good to me.

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Review of

The Daffodils Care Home

from J M (Nephew of Resident) published on 15 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and always welcoming

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Review of

The Daffodils Care Home

from A B (Daughter of Resident) published on 15 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at The Daffodils is top notch my mum loves the girls and is very happy here.

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Review of

The Daffodils Care Home

from L W (Granddaughter of Resident) published on 15 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly they do an amazing job looking after my grandmother. I couldn't be happier.

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Review of

The Daffodils Care Home

from A E (Daughter of Resident) published on 25 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the way in which all staff interact with my mother. She has several problems, including vascular dementia, severe hearing loss and poor eyesight. She can no longer watch TV, enjoy reading or doing puzzles but the staff go out of their way to try to involve her in whatever
is going on. They are aware of her preferences foodwise and ensure she eats and drinks well. She is treated by all with great care, dignity and respect. Her room is always clean and tidy and her personal hygiene is well looked after. Our family is always warmly welcomed whenever visiting.

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Review of

The Daffodils Care Home

from Amanda R (Daughter of Resident) published on 17 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so happy with the care that my mother has received in The Daffodils over the last few years. The staff are so caring, and I can see that they have a genuine bond with my mother. Whenever I visit my mother, she always looks happy and appears to be looking younger rather than older, she has a wonderful
rapport with all of the staff, and I wouldn’t want her to be anywhere else.

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Review of

The Daffodils Care Home

from Kenneth H (Son of Resident) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home continues excellent care in all aspects. We would highly recommend this home to any future potential residents.

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Review of

The Daffodils Care Home

from H S (Daughter of Resident) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother went into Daffodils at the end of January 2023 she has been treated with care and friendliness and not just as another old person but a friend. All the staff are kind, helpful and Mam has settled in well despite her reservations about moving here. Our family members are always greeted
with a smile and we know that she is being well cared for which gives us peace of mind.

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Review of

The Daffodils Care Home

from M L (Brother of Resident) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the home for approximately five years and the service she has had has been wonderful. I had nothing to complain about her care as it's been wonderful and the staff exemplary. they have put a few years of life into my sister, her nursing is wonderful.

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Review of

The Daffodils Care Home

from M J (Niece of Resident) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic home which has a very friendly atmosphere when visiting. The staff are exceptional and my aunt is so well cared for, she is so happy since living at Daffodils and her health has improved immensely. It gives you peace of mind knowing my aunt is safe and well cared for.

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Review of

The Daffodils Care Home

from Ruth M (Daughter-in-law of Resident) published on 29 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent in all aspects. The nurses are wonderful. They are so kind and ae empathetic and very caring. They all have a real sense of humour, which I feel is so important within the care setting. Everyone is so welcoming. The standard of cleanliness and food is second to none. My mother-in-law
is very happy and contented, which in turn reassures us as a family.

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Review of

The Daffodils Care Home

from Patricia D (Daughter of Resident) published on 21 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Daffodils Care Home and staff have been brilliant throughout the pandemic, keeping us informed of Mams wellbeing. Letting us speak to her on the phone, as well as setting the portal so that we can see and speak to her. They have taken good care of her, she is looking really well. This has been a
terrible time for the family, not being able to visit her, but made bearable by the fact that she is safe and well. Many thanks from all the family.

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Review of

The Daffodils Care Home

from Doreen D (Daughter of Resident) published on 2 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found The Daffodils Care Home to be both friendly and very efficient. All the staff are very easy to communicate with, and nothing is ever too much trouble for them. They show kindness to the residents and treat them with care and dignity. I would recommend The Daffodils to anyone facing the
difficult position of placing a loved one in a care home.

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Review of

The Daffodils Care Home

from Valerie A (Daughter of Resident) published on 23 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother's situation both physically and mentally has worsened during the pandemic and we were placed in the situation of having to choose a care home for her. We chose The Daffodils as when she visited a friend previously she commented on how good it was. The care my mother has received at
The Daffodils has been excellent. The staff have really gone that 'extra mile' to help her settle. The staff have been exceptional, especially during these difficult times. They are very professional and keep us updated with any concerns or issues, and we feel well informed. Whilst we are currently unable to visit the staff without exception keep us informed and talk with genuine care and compassion. Whenever we ring they always have time to talk and when necessary reassure. I have every confidence in their ability to care for my mother as her dementia worsens. We are confident that we made the right decision.

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Review of

The Daffodils Care Home

from Frances (Granddaughter of Resident) published on 14 October 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff in Daffodils highly enough, the quality of care my Gran gets is second to none, the staff genuinely care about all the residents and have a happy and positive attitude with everyone, they are very thoughtful and you are made to feel very welcome when you turn up to visit, or
as it is in these Covid times, ring or video call.
The staff are very professional and update you with any issues or concerns, they talk to you openly so you know where you are, and they are easy to talk to should you feel you want to discuss anything of a delicate matter.
My Gran has thrived in Daffodils, and knowing the staff care and look after her so well is a massive weight off my mind, I would, and I do, highly recommend Daffodils to anyone who finds themselves needing a caring home that will do its best by its residents. Myself and my family are so happy we chose Daffodils for Nana.

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Review of

The Daffodils Care Home

from John B (Son of Resident) published on 17 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother receives at The Daffodils has been excellent throughout the entire period of her stay. The staff have been exceptional in every aspect, each and every one of them. I observe them to be highly professional and display exceptional genuineness, friendliness and warmth and compassion
to all residents and family alike.
The continuity of care is excellent, staff go out of their way to make it a very homely atmosphere. The support and care that has been given to my mother has exceeded our family's expectations.

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Awards / Recognitions (6)

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