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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in North East Lincolnshire for HC-One are showing below.

View the details of all 282 locations (with 24907 reviews) owned by HC-One

HC-One Locations in North East Lincolnshire (1)

 

1 Care Home owned by HC-One in North East Lincolnshire

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Clarendon Hall Care Home

19 Church Avenue, Humberston, Grimsby DN36 4DA 

9.8 95 reviews
"My Son has been in Clarendon since June 24. On behalf of my much loved Son. I have NEVER experienced such kindness, care. Compassion.…"   Read all 95 reviews
Location Type Care Home

Run by an experienced and friendly Home Manager and conveniently nestled within Humberston, just outside of Grimsby, Clarendon Hall care home offers personalised residential and nursing care to older people. Clarendon Hall prides itself on being a… Read more about Clarendon Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 49 Rooms

HC-One Reviews in North East Lincolnshire (95)

9.6
HC-One has a Group Review Score of 9.6 (9.609) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Clarendon Hall Care Home

from Neil M (Father of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Son has been in Clarendon since June 24.
On behalf of my much loved Son. I have NEVER experienced such kindness, care. Compassion. Professionalism. From ALL DEPARTMENTS. My Son is treated as he is from the staffs own personal family. He smells lovely and clean, Clarendon is run by 2 wonderful people.
It warms my heart to have him at Clarendon Hall.

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Review of

Clarendon Hall Care Home

from A H (Son of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always welcoming, prepared to go extra mile for residents, food is very good, cleanliness is excellent. We are always kept updated with any issue's these are always resolved quickly.

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Review of

Clarendon Hall Care Home

from Jacqueline L (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Hall is not just home for mum, its a family safe haven for us as well. The support & care they give mum is also given to us as family. To me they are my extended family who I couldn't live without.

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Review of

Clarendon Hall Care Home

from Judith R (Mother of Resident) published on 28 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't recommend Clarendon Hall Care Home more. From the manager and the rest of the team, always treated my family and my daughter with utmost care and respect. That is a place I would be happy to go should I need care in the future.

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Review of

Clarendon Hall Care Home

from T D (Daughter of Resident) published on 16 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Hall is a great nursery home. The staff always friendly and happy. Nothing is too much trouble. The home is always clean and tidy. No smells. Plenty of food. Can have snacks between meds. Nothing is too much trouble.

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Review of

Clarendon Hall Care Home

from E R (Wife of Resident) published on 12 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Day-to-day care is wonderful my husband is treated my husband "one of the family". They always use his first name which makes things very personal. Nothing is too much trouble - Any "problems" or queries are sorted very quickly. Always treated with dignity. I am very happy and confident that my husband
is in the best of hands.

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Review of

Clarendon Hall Care Home

from R F (Nephew of Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been made to feel so welcome at Clarendon. She has commented on how lovely the staff is (many remembered her from a brief respite care period several years ago.) She has already enjoyed a social side of life she has been missing - singing songs, petting animals, making new friends and
just experiencing a much better quality of life. I'm so pleased she came here!

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Review of

Clarendon Hall Care Home

from G G (Son of Resident) published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant atmosphere when visiting here. The staff are so welcoming and friendly.
Taking care of the patients is always top priority and are looked after very good with patience.
They're entertained most days of the week. All in all very well run care home.

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Review of

Clarendon Hall Care Home

from Robert T (Son of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Hall Care Home has looked after my mother for six months. Their care is consistently excellent. My mother, very reluctant to go into a care home, has been made very welcome. She feels very cared for and now considers Clarendon Hall home.

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Review of

Clarendon Hall Care Home

from June S (Wife of Resident) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Clarendon Hall for seven months. I have been so impressed with the home. It is a lovely, clean building. All of the staff are kind and caring and very helpful. Since my husband arrived at the home I feel like I have become part of a family and I feel cared for as much
as my husband. Even though my husband is unable to do much, he is able to take part in the activities that go on through the week and really enjoys them. I can highly recommend Clarendon Hall.

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Review of

Clarendon Hall Care Home

from Michael C (Son of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a wonderful home, our mum has been a resident since January 2023. I would describe it as a welcoming hand around your shoulders saying it’s okay you can let go, we’ve got you all and by goodness, they did and still do.
And this being our first Christmas without our mum with us it was very hard
and strange, we really did appreciate all the help and kindness shown to us as well as our mum.

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Review of

Clarendon Hall Care Home

from S G (Daughter-in-law of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, friendly staff, my mother-in-law is very happy and wouldn’t want to go home now. She loves it in Clarendon Hall.
Would like to say thank you to all the staff for everything they do above and beyond their job roles.

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Review of

Clarendon Hall Care Home

from Andrew G (Son of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clarendon Care Home has been very good again this year with plenty of activities going on and a very good Christmas for the residents. Work staff are very good and if anything goes wrong with my mam, they ring me and let me know.

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Review of

Clarendon Hall Care Home

from A P (Daughter of Resident) published on 10 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only here for a few days prior to her passing.
She was treated with care, dignity and respect during this period by all the staff,
support worker was especially supportive during this time. Myself and family are extremely grateful and would highly recommend this care home.

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Review of

Clarendon Hall Care Home

from Kay M (Niece of Resident) published on 24 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Clarendon Hall for the exceptional care given to my auntie recently, and particularly the two staff members who looked after her with dignity and compassion. Nothing was too much trouble. Sadly, she was very ill, and they stayed with her to the end and were a great comfort to
us. We can't thank them enough, and their kindness in going above and beyond was such a huge relief and strength to us at such a sad and difficult time, and we will always be so very grateful.

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Review of

Clarendon Hall Care Home

from Carl M (Partner of Resident) published on 18 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Hall is a very good nursing home. The staff are very competent, hardworking and friendly.

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Review of

Clarendon Hall Care Home

from S W (Daughter of Resident) published on 18 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Clarendon are excellent. The care they have given my mother over the past four years has been outstanding.
I feel I can always call in to talk to the manager with any queries I may have, and she will always have time to speak to me.
I have recommended the home to other people, and I
know one person has used it for their mother and was also very pleased with the care received.
Well done to everyone at Clarendon.

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Review of

Clarendon Hall Care Home

from Margaret H (Daughter of Resident) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Only resident for three days up to now, but care satisfactory. All carpets and paintwork need updating. Staff friendly and helpful.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Clarendon Hall Care Home

Thank you for your recent review. Feedback is how we can ensure kind care is delivered to a high standard. Clarendon Hall is due a refurbishment and is one of the first homes to commence on the planned works programme, but we don’t have a start date at this time. If you would like to speak to the home manager around any concerns you have, she will look into them and answer any questions you have.


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Review of

Clarendon Hall Care Home

from Gill K (Daughter of Resident) published on 11 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thankful for all the care my mam gets. Had many ups and downs healthwise. Mam, she is loved by everyone and has been in the home for 10 years. The staff are wonderful, happy and caring. I feel also part of the (family) in the home. Sometimes need to sort things for Mam, make sure she's got what she
needs, comfy, warm and drinks etc. But on the plus side, very good.

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Review of

Clarendon Hall Care Home

from Carol B (Sister of Resident) published on 6 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean.
Friendly staff.

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Awards / Recognitions (6)

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