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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Northumberland for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Northumberland (4)

 

4 Care Homes owned by HC-One in Northumberland

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Hartford Court Care Home

Cumbrian Road, Cramlington NE23 1DA 

9.9 108 reviews
"From the first day we have been welcomed by very friendly and caring staff in a very homely atmosphere. The staff cannot do enough to care…"   Read all 108 reviews
Location Type Care Home

Hartford Court Care Home, located in the heart of Cramlington, provides personalised residential and residential dementia care to older people. A carefully designed and homely setting, Hartford Court offers a lovely and welcoming environment for… Read more about Hartford Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 68 Rooms
Acomb Court Care Home

Maidens Walk, Hexham NE46 1EN 

9.8 90 reviews
"Love the staff. Two staff members in particular are always sparkling. Another is brilliant. And another staff member is also a lovely…"   Read all 90 reviews
Location Type Care Home

An attractive and welcoming home, Acomb Court Care Home, situated in the centre of the historic town in Hexham, offers a choice of sitting rooms, dining areas and quiet spaces. Residents may also enjoy spending time in the beauty salon, while the large,… Read more about Acomb Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 76 Rooms
Ashington Grange Care Home

Moorhouse Lane, Ashington NE63 9LJ 

9.6 88 reviews
"I/we visit my cousin who has been a resident in Ashington Grange for quite a number of years. I visit about every four to fie weeks. I have…"   Read all 88 reviews
Location Type Care Home

Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people. Inside, residents benefit from the choice of four sitting… Read more about Ashington Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 59 Rooms
Foxton Court Care Home

Loansdean, Morpeth NE61 2BT 

9.6 78 reviews
"This home is fantastic. Over the past 5 years whole my mother has been resident here all aspects of her care has been brilliant.…"   Read all 78 reviews
Location Type Care Home

At Foxton Court Care Home, located in the in the historic town of Morpeth, a team of experienced care professionals provide person-centred residential and residential dementia care to older people. The welcoming home offers landscaped gardens, beautiful… Read more about Foxton Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 77 Rooms

HC-One Reviews in Northumberland (364)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Hartford Court Care Home

from D D (Wife of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit the care home 4/5 times each week. I feel I need to give very positive feedback following friends visiting my husband for the 1st time. They all commented on the space, light, cleanliness, lovely atmosphere and the attitude of the staff who were incredibly upbeat and helpful. It helped reinforce
my great satisfaction of the care that my husband and my dad receives. The team are great and deserve recognition.

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Review of

Hartford Court Care Home

from J G (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day we have been welcomed by very friendly and caring staff in a very homely atmosphere. The staff cannot do enough to care and make everyone happy and fulfilled. There is a wide range of activities and the food is amazing. Dad is very happy.

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Review of

Hartford Court Care Home

from Rob W (Son of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never been so settled in my own mind about my Dad's safety and security. If I add in the direct access to medical assistance and the fact that he is getting his correct medication on time is amazing.
The carers are also so patient and understanding they are a credit to you

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Review of

Ashington Grange Care Home

from Yvonne R (Cousin of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I/we visit my cousin who has been a resident in Ashington Grange for quite a number of years. I visit about every four to fie weeks. I have always found the staff here to be very, very pleasant and helpful and there always seems to be a happy atmosphere. All around with both residents and also the staff.

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Review of

Ashington Grange Care Home

from Michele O (Niece of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities co-ordinator is outstanding. It is fantastic that residents are offered a variety of activities 5 days per week by an individual who seems to have special talents.

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Review of

Acomb Court Care Home

from Brian A (Son of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a short visit to see my mum and took my daughter. We needed to sort a couple of matters and discussed them with one of the ladies and she was very helpful. I'm pleased Mum is here as the level of care and support is very good and the staff are very helpful.

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Review of

Foxton Court Care Home

from Val J (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my mum was entered into end of life care last Tuesday and since then the level of care provided by all staff has been OUTSTANDING. The care was expertly given not only to my mum, but also to my sister and I, who were at her side over this very stressful and emotional time.
Day and night staff
treated my mum with the upmost respect at all times, ensuring that she was as comfortable as possible, contacting the relevant outside agencies whenever they were required. Housekeeping made readily a room for the comfort of my sister and I, providing toiletries and very fluffy towels and were constantly asking if we needed anything or could do anything for us.
The actions of the Foxton Court team, helped my sister and I to be able to cope with this unbelievably sad situation. A huge thank you to all.

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Review of

Foxton Court Care Home

from E S (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is fantastic. Over the past 5 years whole my mother has been resident here all aspects of her care has been brilliant. Cleanliness is of a high standard and the staff are always fantastic. I do think after researching lots of homes prior to my mother going into the home, this is the best
in the area.

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Review of

Acomb Court Care Home

from Rodney H (Son of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the staff. Two staff members in particular are always sparkling. Another is brilliant. And another staff member is also a lovely person. They have great day trips and the place is so jolly and fun to be in. Always welcomes through the front door. Yes it's a good place to be and the residents are
all friendly folk.

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Review of

Foxton Court Care Home

from D J (Daughter of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise all the staff at Foxton Court high enough. They go over and above with care, support, kindness and friendship. It hasn't been the best start to the year with my dad, staff have been very kind and caring not only towards my father but to the whole family for which we will be forever grateful.

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Review of

Ashington Grange Care Home

from C T (Regular Volunteer) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a lovely warm welcoming atmosphere with an excellent staff/resident ratio. Cleanliness is clearly a high priority and there is no unpleasant odour. Some of the rooms are rather bare and could be personalised more. There is an imaginative range of activities and enthusiasm for considerably more.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ashington Grange Care Home

Thank you for taking the time to submit a review. We appreciate you highlighting the areas where you feel we have done well and we will continue to build on these successes. We understand that some rooms may appear more bare than others, but residents are welcome to decorate and personalise their rooms however they wish. We will revisit this with the residents to reinforce the message and offer support in personalising their rooms where needed.


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Review of

Ashington Grange Care Home

from Thomas H (Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most reassuring care plus a safe environment. I would like more physiotherapy when convenient. Get good attention and treatment. Entertainment is good. Friendly and good personal attention.

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Review of

Ashington Grange Care Home

from Wendy W (Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly place and a safe place.

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Review of

Ashington Grange Care Home

from Linda T (Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here.

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Review of

Ashington Grange Care Home

from Louise G (Daughter-in-law of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, we were met and made very welcome. The staff from management, admin and carers were all friendly and approachable. Only been here for a few days so overall impression has been good to excellent. Definitley have been made welcome.

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Review of

Ashington Grange Care Home

from M C (Son of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is happy and settled in Ashington Grange Care Home and receives good care and support.

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Review of

Hartford Court Care Home

from K B (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been fantastic with my mam. Three members of staff in particular look after my mam very well and always ensure her room and my mam are kept clean. I'm always reassured when they are working. Another member of staff did the same but she hasn't been upstairs recently. Many other carers
support with her care also. We are always made to feel welcome when we are in the home. I can't comment on previous management but more recently the home was very approachable.

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Review of

Hartford Court Care Home

from L W (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After nearly 2 years of my mother being at Hartford Court Care Home, I feel she is at home and staff know her really well. We always feel welcome and able to speak with staff about any concerns. Staff also share details of her day and share experiences she has had.

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Review of

Hartford Court Care Home

from R V (Son of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management are very helpful and considerate.

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Review of

Hartford Court Care Home

from A M (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been part of Hartford Court Care Home family for 8 months now. She is obviously loved and called for by all members of the team, whatever their role. The environment is beautiful, clean and well maintained, providing a real home from home. Care is always taken to support mum's physical and emotional
well being and it is clear that much thought and effort goes into enriching the life of each individual. The activities offered are quite outstanding with something for everyone, and encouragement to join in as much as possible. I also benefit from the friendship and support offered by the wonderful Hartford Court team, I am so thankful for all they do for mum and for me, during this challenging season of life.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Highland HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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