HC-One in Staffordshire | 7 Care Homes

Review of
Coopers Croft
from Alan F (Son of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Coopers Croft is an excellent care home any thing that is requested they do there best to accomodate. All staff work with a smile on there faces.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Himley Mill Care Home
from B H (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

The care and commitment given by the staff is wonderful, and the food is edible and nutritious (I've tried it). It's lovely.
Mom relies on staff for all day to day living skills and tasks, the girls there give this and more.
Decoration may be a little dated but we are paying for and getting personal

care for Mom not a palace.
Thank you to all the hard working staff team.

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Review of
Chaseview Care Home
from M P (Wife of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband is a resident in this home, he is treated with kindness, he is settled and happy with the staff who he regards as family. At this stage of his illness he's in a safe environment, warm has care and medical attention when required the family are grateful for the staff's care.

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Review of
Coopers Croft
from L V (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff team at Coopers Croft are wonderful, supportive, encouraging, caring and respectful. My mum's move to Coopers Croft was confusing for her, but the comfort of the home, and the dignity and respect the team have given, alongside the welcoming smiles of other residents has made such a difficult

time so much easier. The changing and creative activities programme is wonderful, and lots of fun. We feel happy that mum is safe and well supported here.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words

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Review of
Sedgley Court
from A S (Daughter of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

My Mum has been at Sedgley Court for almost a year and has been cared for throughout that time with love, dignity and respect.
In the few months since my father passed away, Mum has received the extra support that she has needed to adjust to life without her beloved husband. Thank you to all the staff

that have made this possible.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

Thank you so much for taking the time to leave such a wonderful review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Sedgley Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Branston Court Care Home
from A W (Daughter of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

Dad has been in the home since January 2025. He's settled in well. Staff are very friendly and caring. I've always been able to talk to them about any concerns and any matters regarding Dad have been sorted to the highest care and regards for Dad's well being. Food is lovely. Rooms are very clean. Staff

are very welcoming. I highly recommend.

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Review of
Coopers Croft
from T V (Son of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

I have only good words to say about Coopers Croft. Since mum became a resident, she has been looked after so well and with the upmost care. Her room is lovely and is always kept clean and the facilities are first class. The food is always lovely and snacks and fresh fruit means that mum is never hungry.

The best thing of all though are the wonderful staff who do everything they can to ensure that mum feels happy, safe and looked after. We feel lucky that mum lives here.

Reply from HC-One Limited, Administrator at Coopers Croft

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Branston Court Care Home
from Christine J (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

Everyone at Branston Court (care staff and admin) are very friendly, helpful and caring. What is important is that they keep the family informed about Dad when he has had health problems, which is very reassuring. It's a shame he doesn't eat very much as the food looks delicious!

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Review of
Coopers Croft
from Dennis R (Friend of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Always a pleasure to visit and have a chat and a brew. home is always clean and warm staff always make me welcome

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Dear Dennis, We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Chaseview Care Home
from H H (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff amazing, supportive, kind, compassionate + also humou, food superb. Cant fault anything. Absolutely recommend without hesitation. Massive thanks for the care given to mom, my sister and myself in moms final days.

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Review of
Himley Mill Care Home
from Gemma G (Niece of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

The carers at Himley Mill are all wonderful, they really took care of my Auntie in the last few weeks of her life. They always made my children and family welcome and were very empathetic during a difficult time for our family.

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Review of
Coopers Croft
from J P (Friend of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

My friend has been at Coopers Croft for four months and I have been visiting weekly since then. On every visit I have found the staff to be extremely friendly, helpful and professional. Nothing is too much trouble for the staff and I am always made to feel welcome. The home is beautifully clean and

my friend is very well cared for. I am also impressed with the range of activities available for the residents to participate in.

Reply from HC-One Limited, Administrator at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Coopers Croft
from Suzanne M (Sister-in-law of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

Coopers Croft is a beautiful home. The staff are very welcoming. My sister in law is extremely well looked after and has settled into the home brilliantly. Nothing is too much trouble for the staff. Thank you.

Reply from HC-One Limited, Administrator at Coopers Croft

Thank you for sharing such positive feedback about our home. At Coopers Croft kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of
Chaseview Care Home
from C S (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

From the moment we walked in, we felt the warmth and care in the home. Mom only spent 10 days being cared for in the home. In that time she was cherished by staff who were nursing her as she came to end of life. They kept her comfortable, additionally, my sister and I were made to feel so welcome and

encouraged to spend as much time as we wanted with her. We were made to feel part of the family and they cared for us too, ensuring we were comfortable, fed and watered! Every member of staff treated us like family. We are so grateful. Mom died peacefully, with us present. A dignified, loving and special experience. Sensitively handled.

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Review of
Coopers Croft
from L G (Stepdaughter of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

My stepdad settled well. The home reflects a real home not care home. Atmosphere is pleasant, staff attentive and friendly. He is happy and comfortable which makes family happy too. Thank you.

Reply from Clare, Administrator at Coopers Croft

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your stepdad one receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Himley Mill Care Home
from Peter M (Husband of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

The home is very good. The staff are helpful and caring. The food looks good. Very happy with all matters of care and cleanliness.

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Review of
Brindley Court Care Home
from Chas H (Son of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for the best part of two years.
During this time she has been comfortable and well-fed.
Her surroundings are kept clean and tidy with modern facilities.
We've found the staff are always cheerful and attentive. They've always been approachable and answered any questions

asked.

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Review of
Brindley Court Care Home
from Pam M (Sister-in-law of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

As visitors to Brindley Court Care Home, we have always been made very welcome by the staff. They are very friendly, caring and considerate, which makes for a happy care home. Our brother-in-law is very well cared for and contented. We have been able to join in with parties and entertainment and have

always been encouraged to stay. Excellent care and excellent food with plenty of cups of tea and cake. Its a pleasure to visit.

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Review of
Coopers Croft
from Chelsea E (Granddaughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Myself and family are fully satisfied with the care and standards of the home and the care. All staff and residents are so friendly and lovely. Grandad is very happy and that is all we want for him so can't thank everybody enough for looking after him.

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Review of
Himley Mill Care Home
from F S (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

All the staff are excellent, very caring and always take time to talk to me about my mom. What I love is the fact that all carers and nurses know about my mom and what she gets up to in the day, which is heart warming. They tend to her needs with food as she can be very fussy and know exactly what she

eats. Even the cleaners, maintenance and admin staff are so friendly. I couldn't wish for a better home for my mom to be in. Miraculously, mom's walking has improved and her way of life since being at Himley Mill Care Home. Thank you everyone.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Staffordshire (7)

HC-One Reviews in Staffordshire (518)

Coopers Croft

Himley Mill Care Home

Chaseview Care Home

Coopers Croft

Sedgley Court

Branston Court Care Home

Coopers Croft

Branston Court Care Home

Coopers Croft

Chaseview Care Home

Himley Mill Care Home

Coopers Croft

Coopers Croft

Chaseview Care Home

Coopers Croft

Himley Mill Care Home

Brindley Court Care Home

Brindley Court Care Home

Coopers Croft

Himley Mill Care Home

Awards / Recognitions (6)

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