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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Stirling for HC-One are showing below.

View the details of all 282 locations (with 24907 reviews) owned by HC-One

HC-One Locations in Stirling (3)

 

3 Care Homes owned by HC-One in Stirling

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Forthbank Care Home

Drip Road, Kildean, Stirling FK8 1RR 

9.8 90 reviews
"My aunt was put on end of life care, and I would like to thank all the staff at Forthbank Care Home for the care throughout my aunts time…"   Read all 90 reviews
Location Type Care Home

At Forthbank Care Home, located in peaceful residential area of Kildean, Stirling, the team provides personalised nursing and nursing dementia care to older people. The welcoming home offers a choice of sitting and dining areas, for maximum comfort… Read more about Forthbank Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Sensory Impairment
  • 68 Rooms from £1,300 / week
Annfield House Care Home

58 Annfield Gardens, Stirling FK8 2BJ 

9.2 66 reviews
"I visit my uncle with my dad every two weeks. I have only come across one member of staff I didn't like. I can't comment on value for money…"   Read all 66 reviews
Location Type Care Home

Set within the beautiful medieval town of Stirling, Annfield House Care Home offers personalised nursing care to older people. Residents at the home benefit from stunning views across Annfield Gardens which they can enjoy from many of the cosy sitting… Read more about Annfield House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Palliative Care
  • 50 Rooms
Fairview Care Home

9 Cowie Road, Bannockburn, Stirling FK7 8JW 

9.1 93 reviews
"The care home is excellent and clean, staff are very caring and helpful. Always lots going on to keep my mum occupied. Nursing needs for my…"   Read all 93 reviews
Location Type Care Home

Fairview Care Home, located in the attractive residential area of Bannockburn, provides personalised nursing and nursing dementia care to older people. The home offers many comfortable areas to relax and socialise, especially in the onsite café.… Read more about Fairview Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms

HC-One Reviews in Stirling (249)

9.6
HC-One has a Group Review Score of 9.6 (9.609) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Annfield House Care Home

from G C (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Twice we haven't been given relevant information. This particular week he went five days without being a shower or being showered. A wash yet but not a shower.

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Review of

Forthbank Care Home

from Joseph G (Nephew of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was only a resident for 4 weeks before passing away. However, in this short period of time, all members of staff developed a rapport with him and treated him with great kindness, dignity and respect.

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Review of

Forthbank Care Home

from L B (Niece of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was put on end of life care, and I would like to thank all the staff at Forthbank Care Home for the care throughout my aunts time in the home, which was around 6 years. They really stepped up during her final days, and there care to her and my family was outstanding. Every member of staff couldn't
have done anymore. Even after she passed they gave her a Guard of Honour which was really thoughtful. So thank you for the care and dignity.

Reply from HC-One Limited, Administrator at Forthbank Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your Aunt received at Forthbank care home and we will ensure your kind words are shared with the team. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review of

Forthbank Care Home

from L S (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for nearly 6 years, she was welcomed and treated amazingly from the day she entered until she passed away. Every single staff member in the home should be applauded for their dedication and hard work. Before my mum passed, she received end of life care. The staff were kind and
caring and considerate not only to my mum but to our family as well. We will always be grateful to them for the care, support, dignity and respect they gave to us and my mum.

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Review of

Forthbank Care Home

from G P (Son-in-law of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home do an amazing job relevant to their job title, care staff. They cared and looked after my mother in law with dignity, respect, care and often a great deal of patience. They also cared for my sister at one point and I could not have asked for better people to look after my
loved ones. The staff should be rewarded, acknowledging their dedication to their job and their residents. We will be forever thankful.

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Review of

Annfield House Care Home

from L T (Niece of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my uncle with my dad every two weeks. I have only come across one member of staff I didn't like. I can't comment on value for money as I don't deal with that. Fish and porridge are a bit hit-and-miss. Having said that the staff are all lovely, caring, kind, helpful, approachable and nothing
is a problem. All are cheery and chatty. Not a bother getting my uncle into his wheelchair so we can take him out for fresh air and a different view. Loads of activities, he enjoys the music and singers and does enjoy a trip out, went tenpin bowling and loved it! The home is nice and clean too.

Reply from HC-One Limited, Administrator at Annfield House Care Home

Thank you so much for your review, I am sorry there is a member of staff you feel you do not like, can I please invite you into the care home so we can discuss and resolve this for you.


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Review of

Annfield House Care Home

from David P (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and welcoming, nothing is a bother to them when approached. The newsletter is a nice touch and gives visitors to my mum something to talk about and see what she has been doing.

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Review of

Forthbank Care Home

from James F (Son of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you talk to hte manager you get an instant response to any worries. Staff efficient in very way, polite and helpful. The home is spotless. Looking forward to ending my time there as my wife says I may be there sooner than later.

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Review of

Forthbank Care Home

from Fiona W (Daughter of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has fairly recently moved to Forthbank and has settled in very well. She is treated with the utmost respect by the staff and management alike.The activities are amazing, the food is excellent. She is very happy here. This care home is run extremely well, where the wellbeing of residents is considered
a priority. We were as a family very lucky to have found this place for my mother.

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Review of

Forthbank Care Home

from J R (Nephew of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Forthbank in Stirling has been a life line for our uncle who is living his best life, sales, warm, well fed and loved by all involved in his care. It has given the family a change to continue with their work and family life knowing he is happy. Thank you.

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Review of

Forthbank Care Home

from Pat F (Wife of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the care home has been excellent. My husband settled quickly thanks to all the staff who made it possible. His care is superb and his health is well looked after something I couldn't do for him. I congratulate Forthbank Care Home for their ongoing care and attention. Many thanks on
behalf of all the family.

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Review of

Forthbank Care Home

from George R (Husband of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An issue with a loose upper denture is not always addressed with a fixative - despite this being reported. This minor matter has been referred for dental advice and is pending. Speech is naturally badly affected and although I'm not present at mealtimes, I'm sure eating is also. Staff notice the above
when my wife is asked to open her mouth for medication - loose denture drops and affecting closing and opening.

Reply from Clare Sheehan, Careline Advisor at Forthbank Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. We appreciate the 5-star rating given in relation to the care and support your loved one received at Forthbank Care Home. We are aware the home manager has investigated your concerns, relating to your wife's ill-fitting dentures and can confirm she will be in touch shortly to discuss this further.


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Review of

Forthbank Care Home

from George W (Husband of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since January 2024, and in that time I have been very pleased with the care she has received. The staff have been exceptional and have also shown a lot of affection for my wife. The staff have been very supportive of both my son and I during a difficult time. I have found
the facilities and events at Forthbank top class. I would also praise the manager and the admin staff for all they do for the residents.

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Review of

Forthbank Care Home

from A R (Son of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being well looked after which gives the family peace of mind. The staff are wonderful with mum. The overall service is excellent. Her room is a bit tired but we appreciate funds are limited so we hope to remedy this ourselves. Mum has dementia and is deteriorating rapidly, but she appears settled
and content. We have our 6 monthly review coming up which is great to get feedback from the staff on her care, but we know we can speak to someone at any time should we have any concerns.

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Review of

Annfield House Care Home

from A M (Sister of Resident) published on 15 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our visit to my brother in July has left us with happy memories of our time with him, the natural warmth and care towards him, and indeed all residents was evident in the cheerful and happy atmosphere throughout the home. Our thanks to all the staff for making our visit so welcoming. We live a long
distance away and this visit was filled with happy memories.

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Review of

Forthbank Care Home

from I J (Respite Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the care of the staff - well trained all of them. The food was impressive. The heat in the home was rather high for my liking. I think all mature people should have a visit of 2 days in a home to see how they are run. The fear of ending our days there would not be so extreme
if one could really experience the care when we cannot do it ourselves.

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Review of

Annfield House Care Home

from S C (Niece of Resident) published on 2 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care given to my aunt is very good. At the start of her time at Annfield she wanted just to be left alone in her room but with encouragement from staff she now has meals in the dining room and joins in activities. She is content and always says that staff are very kind to her.
Knowing that she is looked
after and in a safe environment is a great relief to us.

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Review of

Fairview Care Home

from S M (Daughter of Resident) published on 1 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Fairview for 2 weeks respite and I can’t thank the staff enough for their attention, helpfulness and friendliness to not only my father but myself and my family.
The home is spotless and has a nice atmosphere, my dad is more than happy to go back.

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Review of

Fairview Care Home

from Graham S (Son of Resident) published on 1 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent and clean, staff are very caring and helpful. Always lots going on to keep my mum occupied. Nursing needs for my mum are met at a high standard. Overall, I am happy with the care being provided.

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Review of

Fairview Care Home

from Teresa M (Daughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have held the review processes that I have experienced to be informative for both yourselves and myself.
I would prefer the reviews to be held with the same staff member for continuity and that requests i.e - for staff to know that Mum wears hearing aids and it would make Mum's life and theirs easier
if they knew. I would also know that the request had been passed on.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Fairview Care Home

Thank you very much for taking the time to leave us a review and for raising your concerns, this has given us the opportunity to learn from your concerns to prevent it from happening in the future. I have asked the Home Manager to contact you directly to discuss your concerns and she will update you on any agreed actions.


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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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