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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Swansea for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Swansea (2)

 

2 Care Homes owned by HC-One in Swansea

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Peniel Green Care Home

216 Peniel Green Road, Llansamlet, Swansea SA7 9BD 

9.8 69 reviews
"Excellent, my cousin has been here for over a year. Nothing but the best for her. Staff are kind and considerate at all times.…"   Read all 69 reviews
Location Type Care Home

Peniel Green care home, situated in the peaceful village of Llansamlet, near Swansea, supports older people to lead their best lives with personalised residential and nursing care. A friendly, purpose-built care home, Peniel Green has a range of tastefully… Read more about Peniel Green Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 34 Rooms
St Martin's Court Care Home

69 Martin Street, Morriston, Swansea SA6 7BJ 

9.5 59 reviews
"It is so good to see my mother enjoying the company of the other residents. The care and facilities are very good. All the family think…"   Read all 59 reviews
Location Type Care Home

Nestled within the peaceful, residential area of Morriston, on the outskirts of Swansea, St Martin's Court Care Home is a warm and welcoming home offering a plethora of amenities for residents to enjoy. Delivering residential and nursing care to older… Read more about St Martin's Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 67 Rooms

HC-One Reviews in Swansea (128)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Peniel Green Care Home

from P G (Cousin of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, my cousin has been here for over a year. Nothing but the best for her. Staff are kind and considerate at all times.

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Review of

Peniel Green Care Home

from Lynda J (Daughter of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Mum receives at Peniel Green is second to none. The residents are treated with the utmost respect and every carer is incredible. The home provides a huge range of activities which provide something for everyone. Family members are able to join in and visit any tie they wish. I honestly cannot
fault any aspect of care here, everything is very happy. I am so happy that my Mum is a resident at Peniel Green, it has given me back my relationship with her.

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Review of

Peniel Green Care Home

from Darnell G (Niece of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that Peniel Green is an excellent care home for my Aunt as she seems happy and settled here and is provided the all the care that she needs!

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Review of

Peniel Green Care Home

from Paul G (Son of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and helpful and they are very caring towards my Mother so I know that she is well looked after and safe which is a comfort.

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Review of

St Martin's Court Care Home

from P E (Son of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so good to see my mother enjoying the company of the other residents. The care and facilities are very good. All the family think that this home is what was needed for our mother, as she was mostly on her own in her home.

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Review of

Peniel Green Care Home

from Ethan H (Grandson of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly, they're very caring and tend to any needs my grandmother may have.

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Review of

St Martin's Court Care Home

from G H (Daughter of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to everyone at St Martin's Court for making my mother and myself so welcome. I feel a part of one big family. Nothing is too much trouble. Thank you.

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Review of

St Martin's Court Care Home

from J L (Daughter of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good, however, there was one male carer whose attitude was not so good. This was reported a few times but the carer still remained with my father.

Reply from Clare Sheehan, Careline Advisor at St Martin's Court Care Home

Thank you for taking the time to complete the review for St Martins Care Home and giving such positive feedback. I am sorry your father experienced concerns with one male member of the care team, once this was escalated to the Home Manager appropriate steps were taken with our Human Resources Team to fully investigate and address.


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Review of

St Martin's Court Care Home

from L E (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mother is receiving. The home is always spotless and no sign of urine smelled. Always fresh and this is something I have observed in other homes not to be. So 10/10 from me. The staff are hard working, very kind and patient. Cannot do enough for the residents. The
sounds of laughter as they engage with residents. In a perfect world, there could be more staff but with the staffing levels they have, they are doing an incredible job.

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Review of

St Martin's Court Care Home

from G T (Son of Resident) published on 26 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant environment, friendly staff. Premises clean and well maintained. My father definitely more settled here than he has been in the other respite location.

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Review of

St Martin's Court Care Home

from S J (Daughter of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away on 5-6-24 in St Martins Court after 9.5 years and in that she was looked after to a very high standard. The staff were so polite to mum and family and we couldn't have asked for anything better. Would recommend the home to anybody you should be very proud of the management and staff.
Thanking you.

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Review of

St Martin's Court Care Home

from T D (Daughter-in-law of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here since September 2023. In that time we have found all staff to be very professional in their approach. If we have had any issues the manager has always been very approachable and helpful to help us get these resolved. The home puts activities/shows on for the residents
which is great. The menu choices and food presentation is excellent. Staff always call for a monthly review which gives us peace of mind too.

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Review of

St Martin's Court Care Home

from C W (Daughter of Resident) published on 3 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at St Martin's Court from the hospital that he had spent some weeks in. On arriving, the staff knew his needs and addressed them so attentively. The home is extremely clean and very secure, which was so important to me. Each and every member of staff was always friendly and welcoming.
In the very short time that my father was there before he passed away, a care worker there always listened to my questions and gave the answers and the care and respect my father needed. I cannot explain how grateful I am to that staff member for her care, attention and dedication to my father and her job. She is a credit at the home. Thank you so very much.

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Review of

Peniel Green Care Home

from John R (Next of Kin) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy indeed with the care, attitude and knowledge of the staff. Whether talking on the phone, or face-to-face, the staff in their various roles provided us with their honest assessments. Observing how individual members of staff dealt with different individuals, not just our relative, was very
striking..... it was always the resident and their issue-in-the-moment who came first, and not us as visitors-watching-on; there was no show put on for us, in other words...... residents were always being re-assured, challenged where appropriate, and dealt with positivity, a sense of proportion and humour. How they all have the spirit and energy to do this amazes me. Since being in Peniel Green, my relative has improved in both physical and mental health.... the staff show a gentle yet determined approach to keep his personality welfare developing on an improving path.

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Review of

Peniel Green Care Home

from Catherine W (Daughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and our family have been made so welcome. The staff and facilities are fantastic. It's a real home from home. We cannot fault the level of care my mum has received. The staff go above what is expected. My mum is so happy and relaxed, and that's what it's about. Her needs, physically and mentally,
are being met. It's a pleasure to visit her.

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Review of

St Martin's Court Care Home

from D F (Daughter of Resident) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and brilliant to the residents. Very efficient and kind. My mam and dad love it there and can't praise it enough. My brothers and I are glad they are looked after and cared for so respectably. (100%).

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Review of

Peniel Green Care Home

from Rebecca D (Granddaughter of Resident) published on 8 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff - kind, caring and helpful.
Really helped my gran settle fast.
Couldn't of asked for any better care.

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Review of

Peniel Green Care Home

from G T (Nephew of Resident) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over a year, and has benefitted enormously from the care and support she receives every day. The staff are excellent and very patient.
I see only kindness and reassurance every time I visit (2/3 times a week(.
A recent trip to the pantomime showed the effort that the
staff make to give all residents the chance to get out on trips, even though it can require considerable effort.
I'm grateful to all the wonderful staff. Thank you all.

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Review of

St Martin's Court Care Home

from David A (Son of Resident) published on 3 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Martin's Court are exceptional, always ready to assist and help. The facilities are clean and well organised. My father is very happy there. I would highly recommend it!

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Review of

Peniel Green Care Home

from A P (Cousin of Resident) published on 6 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with my cousin's care and welfare. Staff very kind and helpful.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Highland HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Western Isles (Eilean Siar) HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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