Care Homes Owned by HC-One - The Kind Care Company
Only the locations & reviews in Tyne & Wear for HC-One are showing below.
View the details of all 283 locations (with 24736 reviews) owned by HC-One
HC-One Locations in Tyne & Wear (14)
The Cedars, Ashbrooke, Sunderland SR2 7TW
"Mam has been in the home now for over a year. I am very happy with Mam's care. All your staff are very friendly and my mam is very happy…" Read all 107 reviews
At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise,… Read more about Ashbourne Lodge Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- 40 Rooms
Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ
"My sister has been resident for nearly two years and she is very content here. Her care is exceptional, nothing is too much trouble. The…" Read all 73 reviews
Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Falstone Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 40 Rooms
St Aloysius View, Hebburn NE31 1RH
"Very helpful and caring staff. Nothing is too much bother for them and the care the resident receive all top class.…" Read all 170 reviews
Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people. The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated… Read more about Hawthorn Court Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 62 Rooms
Sutherland Avenue, Fenham, Newcastle upon Tyne NE4 9NS
"My husband had dementia and medical issues, his stay was short but he was well cared for throughout until his death. He was treated with…" Read all 128 reviews
Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people. The friendly and comfortable home offers lovely en-suite bedrooms, hair… Read more about Sutherland Court Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 74 Rooms
The Links, Whitley Bay NE26 1PG
"My mum has been a resident at Eastbourne House for just over 3 years and I have been very happy with the care she has received. She has…" Read all 118 reviews
Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you or your loved one settle into life at Eastbourne… Read more about Eastbourne House Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 72 Rooms
Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ
"Excellent care. All the staff treat my dad like a family member. They are all so caring of family that come to visit. We are very thankful…" Read all 99 reviews
Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people. Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots… Read more about Falstone Manor Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 51 Rooms
Bentinck Road, Benwell, Newcastle upon Tyne NE4 6UX
"The Staff at Orchard Mews care home have always been very kind and nurturing towards the residents. As a family, we have always felt…" Read all 103 reviews
Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people. The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends… Read more about Orchard Mews Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 39 Rooms
Durham Road, Low Fell, Gateshead NE9 5BW
"Since my mam was admitted to Springfield she has had nothing but excellent care and attention from all members of staff, her room is very…" Read all 129 reviews
Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people. The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and… Read more about Springfield House Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 69 Rooms
9 Stanhope Road, Low Simonside, Jarrow NE32 3UD
"As a family we all find the level of care given by all of the staff is exceptional, carers, cleaners, laundry and kitchen, management and…" Read all 79 reviews
Needham Court Care Home, located in the historic shipbuilding town of Jarrow, provides personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Needham Court Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 57 Rooms
Burdon Terrace, Jesmond, Newcastle upon Tyne NE2 3AE
"I am happy with the excellent care my mother receives in a friendly, supportive environment where her countless needs are met. A kind,…" Read all 95 reviews
Ideally situated in the heart of Jesmond, with superb transport links into Newcastle-upon-Tyne city centre, Fleming Court is a luxury, purpose-built care home offering residential and residential dementia care. Boasting a restaurant, cinema, café,… Read more about Fleming Court Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- Sensory Impairment
- 69 Rooms
St Luke's Road, Pallion, Sunderland SR4 6QU
"We cannot recommend Ashton Grange highly enough! From the moment we walked through the doors, it had a very warm, welcoming feel about it -…" Read all 66 reviews
Ashton Grange care home, located on the outskirts of Sunderland, provides bespoke and person-centred residential and residential dementia care. Each member of the professional care team is there to help you or your loved one settle into life at the… Read more about Ashton Grange Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 40 Rooms
Kirkwood Drive, Kenton, Newcastle upon Tyne NE3 3AX
"My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is…" Read all 89 reviews
Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people. The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair… Read more about Kirkwood Court Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 72 Rooms
Rake Lane, North Shields NE29 9QS
"Mum is happy here and settled, it is her home. Mum feels safe and well cared for, We the family can see that Mum is very well cared for, a…" Read all 63 reviews
Located just outside the historic seaside town of North Shields, Redesdale Court Care Home offers personalised residential and residential dementia care to older people. This friendly home offers many areas for residents to relax and socialise with… Read more about Redesdale Court Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 76 Rooms
Northview Road, Castletown, Sunderland SR5 3AF
"Northview Lodge Care Home is outstanding. Excellent standard of care. The management team provide the best possible care to residents. The…" Read all 50 reviews
Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people. This friendly home offers many areas and facilities for residents to relax… Read more about Northview Lodge Care Home
- Care Provided
- Nursing
- Residential
- Dementia
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- 45 Rooms
HC-One Reviews in Tyne & Wear (1369)
Hawthorn Court Care Home
from Audrey S (Cousin of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from David S (Cousin of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from Terry S (Son of Resident) published on 31 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Kirkwood Court Care Home
from J G (Resident) published on 27 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from P W (Wife of Resident) published on 27 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from L F (Daughter of Resident) published on 27 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Orchard Mews Care Home
from E S (Granddaughter of Resident) published on 27 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
As a family, we have always felt welcomed into the home and have always been impressed by the activities and entertainment available to residents.
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Springfield House Care Home
from K A (Son of Resident) published on 26 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Orchard Mews Care Home
from L S (Daughter of Resident) published on 26 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
This care home has a lot of activities for the residents and really makes an effort
My mam suffers from dementia so she is probably unaware of what is happening a lot of the time but they really make sure that the dementia residents join in with everything that is going on if they want to.
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Redesdale Court Care Home
from T P (Daughter of Resident) published on 25 March 2025Submitted via Website • Report
Overall Experience
1.0 out of 5
2. They did not check before offering food, medications etc. with potential choking risks.
3. Our mother fell numerous times, twice in one day.
4. They never washed her hands after her visiting the loo.
5. They delayed writing up notes eg. when she was fed or changed, making the notes unreliable.
6. They said they applied for nursing funding, but had not. If they hadn't said they had, we would have. NO nursing care = no help for mum, for 10 weeks! Same with an air flow mattress, said it was ordered but not.
7. The care home promised daily activities, but offered nothing.
8. The home and the company have no compassion and are uninterested in anything but money.
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Springfield House Care Home
from J R (Nephew of Resident) published on 24 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Springfield House Care Home
from G R (Niece of Resident) published on 21 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Orchard Mews Care Home
from C W (Daughter of Resident) published on 20 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
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Springfield House Care Home
from D M (Husband of Resident) published on 20 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Her care, wellbeing and encouragement to participate in activities have been exemplary. From all levels of staff there is an ethos of kindness, caring and thoughtfulness. When we go out to family "get together," they always ensure
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Springfield House Care Home
from P H (Brother of Resident) published on 20 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Springfield House Care Home
from S B (Daughter of Resident) published on 20 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Springfield House Care Home
from M A (Grandson of Resident) published on 20 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Springfield House Care Home
from C A (Daughter of Resident) published on 19 March 2025Submitted via Postal Card • Report
Overall Experience
1.0 out of 5
Reply from HC-One Limited, Administrator at Springfield House Care Home
Thank you for your feedback about our team at Springfield House, regarding the care of your Mum. At Springfield House, the safety and wellbeing of our residents is incredibly important to us. We would like to give reassurance that we have thoroughly investigated this matter, and we can confirm that our team follow strict protocols to ensure the safety and comfort of everyone living in our home. This includes providing tailored and nutritious meal plans, prepared fresh each day by our kitchen team, and ensuring we have the correct ratio of colleagues on shift both day and night, who are on-hand to provide care and support 24/7, and conduct regular checks throughout our home.
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Fleming Court Care Home
from D S (Resident) published on 13 March 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Fleming Court Care Home
from H J (Daughter of Resident) published on 11 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Awards / Recognitions (6)
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