Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Wiltshire for HC-One are showing below.

View the details of all 283 locations (with 24736 reviews) owned by HC-One

HC-One Locations in Wiltshire (2)

 

2 Care Homes owned by HC-One in Wiltshire

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Market Lavington Care Home

39 High Street, Market Lavington, Devizes SN10 4AG 

9.8 101 reviews
"Both Dad and the family were dreading the inevitable move to a care home but the staff have all been so very kind and supportive.…"   Read all 101 reviews
Location Type Care Home

Market Lavington care home, located in Devizes, in the Wiltshire countryside offers high quality and personalised residential, nursing and dementia care to older people. Formerly a vicarage, Market Lavington has a range of warm and comfortable living… Read more about Market Lavington Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 87 Rooms
Avon Court Care Home

St Francis Avenue, Rowden Hill, Chippenham SN15 2SE 

9.6 104 reviews
"My nan turned 100 years old and the care home and the staff went above and beyond to help us set up the room for us to celebrate. I am…"   Read all 104 reviews
Location Type Care Home

Ideally nestled close to the market town of Chippenham, Avon Court care home offers personalised residential, nursing and nursing dementia care. The friendly care home prides itself on the fantastic wellbeing and activities programme, which features… Read more about Avon Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms from £1,050 / week

HC-One Reviews in Wiltshire (205)

9.6
HC-One has a Group Review Score of 9.6 (9.604) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Market Lavington Care Home

from J W (Daughter of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad is receiving exceptional care at Market Lavington. The staff are always extremely attentive, very kind. and friendly. Nothing is too much trouble. We are reassured that Dad's needs are being met at all times and that he is in a safe environment. As a family, we are always welcomed into the home
and feel relaxed and able to visit Dad whenever we like.

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Review of

Avon Court Care Home

from B R (Brother of Resident) published on 27 February 2025
Overall Experience  Overall Experience 4.0 out of 5

This care home is very good, they are so polite and they are so kind and helpful. Nothing is too much trouble.
My brother has been at the care home for about 10 months and is very settled.
A big thank you to them.
Could do with a bigger car park.

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Review of

Avon Court Care Home

from Mark R (Grandson of Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan turned 100 years old and the care home and the staff went above and beyond to help us set up the room for us to celebrate. I am beyond grateful for everyone who helped.

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Review of

Avon Court Care Home

from A J (Sister of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Throughout my brother's care, he was treated with dignity and respect by friendly cheerful staff as were we. We were kept up to date with his progress and treatment at all times. Myself and my family cannot thank all staff concerned enough for making his last days bearable.

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Review of

Avon Court Care Home

from U C (Daughter-in-law of Resident) published on 22 January 2025
Overall Experience  Overall Experience 3.0 out of 5

My relative has settled well here. Conservatory seems underused, spends a lot of time on her own in her room, says she is lonely. Sometimes small of urine in the corridor. Generally has a good friendly atmosphere. The staff are always cheerful, but could do with larger name badges - easier to read!
We are generally pleased with her care.

Reply from Clare Sheehan, Careline Advisor at Avon Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We greatly appreciate your kind comments about our cheerful staff team and friendly home atmosphere and that you are pleased with the care provision at Avon Court. We are working closely with colleagues to ensure communal spaces are well utilised with an activity programme tailored to each individual. Our dedicated housekeeping team work hard to ensure any transient odours are swiftly managed, so the home continues to present a fresh and clean environment.


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Review of

Avon Court Care Home

from Darren W (Son of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

This is my first year of witnessing the Christmas atmosphere and festivities in the home. The whole month of December has been a wonderful experience for both residents and family. Always lots going on, plenty of activities. The care my mother has received over the last few months has been nothing short
of exceptional. Mum loves it here. Thank you.

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Review of

Avon Court Care Home

from Julia D (Great-Niece of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Avon Court Care Home has been wonderful in caring for my great aunt. The effort they put into her 100th birthday was lovely and really appreciated.

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Review of

Avon Court Care Home

from Teresa H (Daughter of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

This was my first visit to my mum since she moved in over the summer. The care staff are exceptional, very kind, chatty and fun with my mum, which is very important to Mum as she is very sociable and has always had lots of friends in her life. The meals are really varied and it was nice to join Mum
in the dining room. Not a criticism but I found the meals being presented for choice a bit confusing for the residents, most of them thought it was dinner time. Mum would always be interested in as much entertainment and activities as she can get, loves karaoke.

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Review of

Avon Court Care Home

from Brenda P (Respite Resident) assisted by family/friend published on 14 January 2025
Overall Experience  Overall Experience 4.0 out of 5

All staff were very kind, supportive, respectful and helpful. I was so pleased to be transferred to Avon Court Care Home from hospital. Visiting hours allowed friends and family to visit and support me.

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Review of

Avon Court Care Home

from P P (Granddaughter of Resident) published on 24 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to see my gran settle in so well. The staff all seem very caring and attentive and went the extra mile to help us celebrate Gran's 100th birthday in style. It's very reassuring to see my gran respond so positively to the staff and I am so grateful for the care displayed.

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Review of

Market Lavington Care Home

from Ruth E (Daughter of Resident) published on 29 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Both Dad and the family were dreading the inevitable move to a care home but the staff have all been so very kind and supportive. Interactions are gentle and honest and our wishes, and Dad's routines, are listened to, respected and implemented as far as possible.
Dad is safe and well looked after
and that is a huge relief for us all as he is so very precious.

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Review of

Market Lavington Care Home

from D S (Sister of Resident) published on 29 August 2024
Overall Experience  Overall Experience 5.0 out of 5

After visiting our relative for roughly eighteen months at various times and days of the week, we have always noticed how clean and cared for the residents are. The staff are unfailingly efficiently helpful and friendly. Our relative absolutely loves the meals provided and looks on most of the staff
are her friends.

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Review of

Market Lavington Care Home

from B H (Daughter-in-law of Resident) published on 5 August 2024
Overall Experience  Overall Experience 5.0 out of 5

It is now 4 months since our loved one had to be discharged to a care home from hospital and thank goodness we selected Market Lavington after visiting others.
After the initial hospital crisis, you find us in a great place. Our loved one is settled and contented. After a brilliant induction by the
manager, we were encouraged to choose a room that fitted her needs for quiet whilst being close to public rooms and dining area (the food is great!). She is well cared for and encouraged to participate in the daily activities provided by the entertainment team (they are great as well). We have monthly care plan meetings with the unit manager to ensure best possible provision, coupled with residents' meetings.
After I met the manager at the start, I said to her that she had better deliver on what she said they would; and gosh, they have certainly done that and surpassed our expectations. Our loved one is happy and safe and we are just so grateful. What more can one ask!

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Review of

Avon Court Care Home

from E R (Sister-in-law of Resident) published on 19 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Very nice care home.

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Review of

Market Lavington Care Home

from G H (Daughter of Resident) published on 26 June 2024
Overall Experience  Overall Experience 5.0 out of 5

All the care home staff are amazing. They show respect, and dignity to all residents. My mum lived here for 4 months, my only wish is that we had found the home sooner. The staff are great at communicating with relatives. The food is always freshly prepared and many choices given. I would definitely
recommend this home for your loved one, you can feel reassured they are being well cared for.

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Review of

Avon Court Care Home

from Melanie G (Granddaughter of Resident) published on 14 June 2024
Overall Experience  Overall Experience 4.0 out of 5

My gran has been very happy here. Two particular members of staff have been so helpful and caring, made us feel very welcome and make our visits happy. Their efforts make Granny feel safe, and the activity schedule has been wonderful for her. Her room is kept very clean and tidy.

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Review of

Market Lavington Care Home

from Marion A (Respite Resident) published on 14 June 2024
Overall Experience  Overall Experience 5.0 out of 5

The moment I arrived it was like being wrapped in a cosy blanket of care. The staff have been so lovely and spoilt me, could get used to it! Since the second week, my appetite has come back a lot and the delicious food has helped tempt me to eat properly again. Shall remember with pleasure my stay here.
Thank you everybody.

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Review of

Avon Court Care Home

from W K (Daughter of Resident) published on 4 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother came to Avon Court in March 2024, after a long stay in hospital due to dementia worsening. She was made to feel very welcome and it has a lovely atmosphere, and we are always made to feel welcome when we visit. It's a happy and safe place for Mum to be and feel reassured she is being cared
for.
As for the 2 activity coordinators they are absolutely brilliant.
What more can I say, the care and consideration and the fun they give my mum is outstanding and Mum loves them. They arrange great activities that keep Mum's mind occupied, busy and she loves the socialisation with other residents.

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Review of

Avon Court Care Home

from Anna T (Wife of Resident) published on 20 March 2024
Overall Experience  Overall Experience 4.0 out of 5

My husband was in Avon Court from 13/04/2022 until 17/02/2024. I've been very happy with the home, the care and staff were excellent. His room was a little shabby especially the bathroom but on the whole no complaints. Many thanks for caring for him, visiting him almost every day has left a void in
my life!

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Review of

Market Lavington Care Home

from Andrew R (Son of Resident) published on 28 February 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful, kind and caring. They are happy to update my mother's care with myself and other family members. On the whole I am very happy with the care my mother is receiving at Market Lavington Care Home.

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Awards / Recognitions (6)

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