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Care Home Owned by The Holmes Care (Group) Ltd in Ayrshire

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Holmes Care (Group) Ltd in Ayrshire

Only the locations & reviews in Ayrshire for The Holmes Care (Group) Ltd are showing below.

View the details of all 23 locations (with 869 reviews) owned by The Holmes Care (Group) Ltd

The Holmes Care (Group) Ltd Locations in Ayrshire (1)

 

1 Care Home owned by The Holmes Care (Group) Ltd in Ayrshire

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Three Towns Care Home

Afton Road, Stevenston KA20 3HA 

9.8 46 reviews
"The staff are so helpful and caring to all residents and made my father settle in very quickly by how nice they were. Management are very…"   Read all 46 reviews
Location Type Care Home

Three Towns Care Home is located in the coastal town of Stevenston, benefiting from beautiful views of the Firth of Clyde, with easy access to Glasgow and Prestwick. This versatile care home welcomes many nursing and care requirements, as well dementia-related… Read more about Three Towns Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 60 Rooms from £783 / week

The Holmes Care (Group) Ltd Reviews in Ayrshire (46)

9.2
The Holmes Care (Group) Ltd has a Group Review Score of 9.2 (9.179) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.

Overall Experience

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Review of

Three Towns Care Home

from Claire H (Daughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so helpful and caring to all residents and made my father settle in very quickly by how nice they were. Management are very approachable and caring, nothing is a bother to them. Even going to visit the staff make you so welcome, its like a family and it makes you so at ease the way they
care. they definitely deserve a medal.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review.


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Review of

Three Towns Care Home

from L W (Niece of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident for the last six years of her life. In this time she was well-loved and cared for by all of the staff who worked in the home. Her family were happy with the support that was also provided to them.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review.


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Review of

Three Towns Care Home

from A M (Son-in-law of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience was very good. The staff were caring, communicative and very pleasant. Management had a professional, approachable style and were always available to deal with enquiries. The building was spacious, clean and relaxed in nature with the food being plentiful and varied. The staff, especially
the carers, deserve a better wage without the overheads being passed onto the users. The overall cost to the fully financing user is disgraceful and verging on exploitative.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review.


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Review of

Three Towns Care Home

from C L (Daughter of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Three Towns Care Home provided excellent care for my father throughout his 4 year stay with them.
The management and staff take pride in their job and are always proactive to the needs of their residents, while checking that family feel assured. As expected, when mt father passed away, they
were caring, respectful and professional.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words and taking the time to leave a review. It is much appreciated.


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Review of

Three Towns Care Home

from E F (Daughter of Resident) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum first moved to Three Towns Care Home, we were a bit apprehensive as to how quickly she would settle. We needn't have worried as the love, care and patience shown by each and every member of staff, whether kitchen, domestic, nursing/carers admin and management helped her adapt quickly. As visitors,
we never felt we were in the way and we felt part of the Three Towns family. Mum was treated with care and dignity right to the end and we are indebted to the town for their compassion and dedication.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words and taking the time to leave a review!


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Review of

Three Towns Care Home

from C H (Daughter of Resident) published on 24 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in this care home I have nothing but praise for the care and attention my mum received! The staff are amazing always super friendly and do their best in dealing with residents of this cruel horrendous disease. I found the staff and management very approachable in any circumstances
I could always discuss the issues and health and well being of my mother all our needs were met with great care and communication. The hard-working staff went above and beyond for all of us as a family.
The rooms, food, and care, are all superb.
Many thanks for all your hard work.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words and taking the time to leave a review!


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Review of

Three Towns Care Home

from Derek B (Son of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the point we visited the home we got a comfortable feeling from the manager and staff that my mum would be looked after. In the short time she had been there, those initial feelings were correct. The staff worked with her, getting her out of bed and into lounge and showed a genuine feeling of wanting
to help her.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review!


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Review of

Three Towns Care Home

from J H (Daughter of Resident) published on 21 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three Towns Carehome is absolutely outstanding. The care, compassion, and dedication all staff show enhance the ethos of this care home. The home was spotlessly clean, staff were always busy cleaning ensuring there was a high standard of cleanliness. The kitchen staff provided lovely food which mum
enjoyed. The care staff were fantastic with their patients making them feel at home. Lots of fantastic activities were done daily. Nurses are so caring and compassionate but more so during the stages of mum passing. If I have missed any staff I apologise as this is one excellent home with outstanding staff. Puts my trust back into care homes.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review.


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Review of

Three Towns Care Home

from Rose W (Wife of Resident) published on 20 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a new resident of the Three Towns. I have nothing but praise for the staff from the manager to the domestic staff for all the care and attention he receives ensuring that he is comfortable and is settling into his new surroundings.
The Three Towns was my first choice and is proving to
be the correct one.
Thanks for everything you do.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review.


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Review of

Three Towns Care Home

from M B (Sister of Resident) published on 11 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very satisfied with the care my brother receives in the Three Towns Care Home. He was treated with care and dignity and compassion. We as a family were also welcomed and kept up to date with his care.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review!


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Review of

Three Towns Care Home

from A C (Sister of Resident) published on 23 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my brother received was excellent. The staff treated my brother with dignity and respect. The rooms are kept clean and tidy. The food was to a very good standard and plentiful. Looks as if lots of activities were available to residents. Safety and security are of a high standard. It seems to
be good value for money as my brother was well looked after.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review!


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Review of

Three Towns Care Home

from J C (Sister of Resident) published on 22 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place to visit my brother, all staff so welcoming and friendly. The staff looked after my brother with care and affection, nothing was too much bother for them.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review!


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Review of

Three Towns Care Home

from B R (Son of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, I have found care good. The staff are caring. Kindness and thoughtfulness are evident. The environment reflected this also. It was noted that some items were missing though it is not unusual in care homes with wandering confused residents. The staff were helpful and responsiveness good.
Staff were genuinely well informed but if not, would seek to find out

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and taking the time to leave a review!


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Review of

Three Towns Care Home

from A L (Daughter of Resident) published on 15 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident for a short time, during that time the staff made an effort to get know him, and adapted to his individual needs, showing him understanding and patience. We were always made to feel welcome and told to contact them when we needed to. During my dad's final days, the support of my
dad, but also us as his family was outstanding.

Reply from Emily Nash, Administrator at Three Towns Care Home

Thank you for your kind words, and for taking the time to leave a review!


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Review of

Three Towns Care Home

from D C (Wife of Resident) published on 21 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care my husband has received is superb. All the staff have taken the time and effort to get to know him, showing patience, kindness and affection towards him. The speed with which he settled in is a tribute to the level of care and attention to detail. Nothing is ever seen as 'too much'
and I am supported and welcomed when I visit. I am so happy we found this amazing place for him, every member of staff, whatever their role is happy to take time to help and support residents and their families. Thank you to everyone from the bottom of my heart.

Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review of

Three Towns Care Home

from Brenda L (Daughter of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team are fantastic. Caring and thoughtful and their commitment and love of their work really shine through. Mum is so settled, relaxed and happy since she moved in back in May. The Three Towns was our first choice and still is. So grateful for all the care, not only for Mum but to myself and
the family. I'd give everyone 20 out of 10! Not just a home, but Mum's home now. Lots for Mum to do and she is thriving. Thank you so much, everyone. Mum has described everyone as lovely kind and helpful. She also said everyone is always smiling and can't do enough for me. Best of all no stairs. Thank you and keep doing what you do.

Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review of

Three Towns Care Home

from E C (Daughter of Resident) published on 27 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parent was a resident for nine years in this facility and was treated with the utmost respect and care during their time there. They were given every opportunity to fulfil their potential. I fully believe without the care they received they would not have lived as long as they did. The staff were
very friendly and made me feel part of the family which it is within the care home. During their final days the care and attention given to them was exemplary.

Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review of

Three Towns Care Home

from Helen C (Daughter of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the care home enough, everyone that works there is absolutely amazing, they all looked after my dad and treated him like one of their own. Sadly, my dad passed away recently but the time he spent there made his life 100% better than it was. What a wonderful care home.

Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review of

Three Towns Care Home

from Caron F (Daughter of Resident) published on 14 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only in this care home for 3 weeks sadly mum passed away on the 6th of April, we as a family can honestly say that the care and compassion shown by all members of staff from the lovely manager and her care team to the cleaners, kitchen staff and maintenance were second to none we could not
have asked for anything better, very kind thoughtful and caring not only to mum but to all of us family and friends nothing was ever to much trouble. We would highly recommend Three Towns Care Home to anyone needing this type of service 100% rated

Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.


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Review of

Three Towns Care Home

from Thomas C (Son of Resident) published on 21 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received in his years in the Three Towns Care Home was outstanding, especially in the last few weeks before he passed. All the staff, without exception, were kind, thoughtful and caring, not just to my father but to all the family. They also displayed exceptional professionalism at
all times. I would highly recommend Three Towns Care Home to anyone requiring this service.

Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.


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Awards / Recognitions (3)

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The Holmes Care (Group) Ltd in North Lincolnshire The Holmes Care (Group) Ltd in Aberdeenshire The Holmes Care (Group) Ltd in Ayrshire The Holmes Care (Group) Ltd in Falkirk The Holmes Care (Group) Ltd in Fife The Holmes Care (Group) Ltd in Glasgow City The Holmes Care (Group) Ltd in Inverclyde The Holmes Care (Group) Ltd in Lanarkshire The Holmes Care (Group) Ltd in Renfrewshire The Holmes Care (Group) Ltd in West Lothian

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