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Care Homes Owned by Benridge Care Homes Ltd in Merseyside

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Benridge Care Homes Ltd in Merseyside

Benridge Care Homes Ltd Locations in Merseyside (2)

 

2 Care Homes owned by Benridge Care Homes Ltd in Merseyside

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Benridge Care Home

53 Queens Road, Southport PR9 9HB 

9.3 6 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 27 Rooms
Good Companions

113 Roe Lane, Churchtown, Southport PR9 7PG 

9.7 10 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 26 Rooms

Benridge Care Homes Ltd Reviews in Merseyside (16)

9.3
Benridge Care Homes Ltd has a Group Review Score of 9.3 (9.292) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Benridge Care Homes Ltd must have a Review Score.

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Review of

Good Companions

from Heather S (Daughter of Resident) published on 8 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Good Companions for some months.
She transferred from another care home following safeguarding concerns. Good companions have enabled her to self-actualise. She arrived with challenging behaviour and negative experiences from her previous placement. She is now more
at ease, living a more fulfilled life. Her advancing dementia poses occasional challenges still but I have observed how the staff treat her with kindness, listen to her concerns and try their best to bring some fun along the way. I have observed how the other residents seem to behave like they are part of this community.
This has been fostered by the clear leadership of the home manager. She clearly cares about her residents and has demonstrated her dementia skills in dealing with my mother's challenges. The staff are friendly and care about their residents.

Reply from Lisa Connolly, Registered Manager at Good Companions

Thank you for your wonderful comments. We are so glad to hear that your mum has settled so well with us and that you have been able to see such an improvement.


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Review of

Good Companions

from Karen B (Daughter of Resident) published on 1 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 2-week hospital stay, it was clear Mum couldn't live alone in the short term, and the hospital wanted to discharge her to a care home. The first five I visited were dreadful. Thankfully Good Companions was next on my list. Immediately it had a great feel about it, it was warm and cheerful, and
they had a nice room available. Mum moved in the next day. Since she's been there, she's brighter, happier, chattier, she's getting all the hydration and warm nutritious food she needs, and the managers are acutely attentive. Making the decision to place Mum in a care home setting was a personal ordeal, and finding such a place has rested my mind. I'm happy that Mum is so well cared for, the food is excellent and is presented beautifully - that effort speaks volumes. I've seen such kindness and patience towards the residents, it is heart-melting, and there are so many daily activities! We are delighted that this care home exists, and its 'Good' accreditation doesn't do it justice.

Reply from Lisa Connolly, Registered Manager at Good Companions

Thank you so much Karen. Your feedback means the world to us and brought tears to my eyes. A reminder of why we do what we do and the positive impact we can truly have in everyone’s lives.


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Review of

Benridge Care Home

from John K (Friend of Resident) published on 28 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From first greeting to taking me to see my friend, your kindness and care cannot be improved or bettered, having visited many similar places I can say from experience that there is no better place where people can be cared for, thank you to all the staff who always treat me well, and I go home knowing
that my great friend is in safe hands.

Reply from Lisa Connolly, Registered Manager at Benridge Care Home

Thank you so much for your kind words and for taking the time to share this fabulous feedback.


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Review of

Benridge Care Home

from Sara O (Daughter of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of Benridge Care Home, she is very happy with in the home, she is always clean and well cared for, she has made good friend with one of the residents. Staff are excellent always friendly and welcoming. I would always recommend the home due to its homely atmosphere, the food is
fresh and cooked on the premises daily. I have no concerns about the care my mum is receiving, I can call anytime throughout the day, and if I have a question it will always be answered by staff. I highly recommend the home, especially to anyone living with dementia.

Reply from Lisa Connolly, Registered Manager at Benridge Care Home

Thank you ever so much for taking the time to write this. I have passed this feedback on to our staff. Thank you again.


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Review of

Benridge Care Home

from Alison M (Daughter of Resident) published on 13 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from Alzheimer’s disease and has been at Benridge Care Home for nearly a year. The staff have been wonderful with her. She has put on weight and looks much healthier. The senior healthcare assistant and the staff are lovely and they recently moved Mum to a ground-floor room as her
mobility isn't great. After caring for Mum for three years, I am now reassured that she has 24-hour care and is happy, safe and well.

Reply from Lisa Connolly, Registered Manager at Benridge Care Home

Thank you for taking the time to write such a wonderful review. We are so happy that we have made such an impact on both you and your mum's lives. We will let all our staff know about your feedback. Thank you again.


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Review of

Benridge Care Home

from Angela W (Daughter of Resident) published on 6 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's been here since 2014, and during that time, her care has been fantastic. Her needs have been met on every occasion, especially over the last twelve months, as her health has deteriorated. The staff at the home are great - anything Mum needs, the home accommodates. Our family feel that we are always
involved in Mum's care and are welcome every time we visit.

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Review of

Good Companions

from Lesley H (Daughter of Resident) published on 19 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Good Companions care home in August for two weeks respite. The management were really helpful in getting her in there while we went on holiday. My sisters said my mum was happy, clean, looked well and alert and appeared to be looked after and cared for when they visited her, while I was
on away. They immediately contacted the family about any concerns or queries they had about my mum’s well being. Thank you all.

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Review of

Good Companions

from Wendy T (Daughter of Resident) published on 9 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident here for over twelve months, she has settled well and has lots of activities available to her to keep her occupied. Staff care for her exceptionally well and treat her with great respect. They adore her and she them. They handle her needs and demands to a very high standard
of care. The Good Companions team are inspirational.

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Review of

Good Companions

from Jane P (Daughter of Resident) published on 4 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I arrived in Good Companions, I was met with friendly faces.
I was told that some of the staff have worked there for 20 years.
When we visited my mum after only a few days, she seemed better than she had for months, happier and more alert; she was saying how pampered she was and how
lovely the food was.
Mum has vascular dementia and was always anxious at home, but now she seems alot happier.
The staff are all so lovely, kind and calm; they are loving to each and every resident.
We are so happy and relieved; it's a big weight off our shoulders.
I cannot thank each and every one of the staff enough for all they do to ensure Mum is living the best life she can.

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Review of

Good Companions

from P G (Son of Resident) published on 3 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good Companions was our clear number one choice having visited about half a dozen homes. This was mainly due to the look and feel of the home/room, but mainly due to the obvious care and attention given by the team, led by the amazing care manager. Throughout the entire time, we were in no doubt that
Mum was being cared for, both professionally and with genuine love. The entire team became Mum's 'family' during which was a terrible time with lockdown, right up until she passed away. They very quickly learned of Mum's needs, despite her being unable to communicate through speech due to her condition and when she deteriorated, they always made her feel loved and respected. They made the whole ordeal so calming for all involved. It made our family feel so confident that she was being looked after all the time. We will forever be grateful to the care manager and the team for the genuine love and care that they showed Mum and would have no qualms at all about recommending Good Companions to anyone.

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Review of

Good Companions

from Karen M (Daughter of Resident) published on 2 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Good Companions EMI care home, an absolutely wonderful friendly home. The manager is outstanding at her job and goes out of her way for everyone, all the staff are wonderful with my mum she is very happy there. The home is so clean and the food is wonderful couldn’t ask for a
better place for mum.

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Review of

Good Companions

from Andrew K (Son of Resident) published on 2 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has recently been in respite care at Good Companions. I am of the opinion that his stay was most enjoyable. The staff treated him with the utmost respect and dignity and the care was excellent in all aspects. The care manager was very supportive and readily available for any issues. Based
on this experience, I would recommend Good Companions as a trusted and caring company. I would have no hesitation in putting my father in their care for any future occasions.

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Review of

Good Companions

from Dorothy H (Daughter of Resident) published on 2 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for at Good Companions for 9 years, the care she has received is exemplary. Having had a terrible experience in the first care home we tried it was a massive relief to get Mum safe and cared for by people who understand dementia. Mum enjoys her food, it’s been excellent! Staff are
always caring despite residents sometimes showing challenging behaviour. Activities are varied and frequent, even though Mum is now bedbound she is included when it’s possible. I am very grateful for the care Mum has received and do not hesitate to recommend Good Companions Care Home.

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Review of

Good Companions

from Joyce C (Daughter of Resident) published on 2 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum started living here, I fully expected some of the care to not be very caring. This could not be further from the truth, as all staff demonstrate genuine care towards their residents. I believe that this comes from the dedication to care and respect shown by the manager, who I believe has dedicated
her career to caring - she leads by example. I have seen residents truly enjoying life, and there is always an ‘occasion’ to enjoy, made all the more enjoyable by the top-class catering on offer; some of the homemade dishes (especially the cakes and desserts) would be appreciated in any restaurant.
Wonderful staff who deserve appreciation and thanks for the invaluable work they do.

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Review of

Benridge Care Home

from Noreen C (Sister of Resident) published on 7 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care that my sister received over the past 6 years until her death on 11/6/23.
Staff at the home have always been very caring and I have not had a moment of anxiety other than she was being cared for to the highest standard.
My sister was always well-groomed and well
dressed and her room was very clean and welcoming. Her clothing in the wardrobe was always well presented.
Staff at the home (including the chef) have always been welcoming and there was always a birthday cake and a birthday tea for her and the relatives.
It is the care and support that sets any home apart from others and the home led by the manager was exemplary.
At the end of my sister's life, the home continued to be supportive of the next of kin and I thank them sincerely for their care.

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Review of

Benridge Care Home

from Patrick B (Brother of Resident) published on 28 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was so welcoming for the Christmas period. It was decorated beautifully! I was able to FaceTime and see the wonderful meal that was prepared too. Benridge Care Group has navigated COVID brilliantly and kept our loved ones safe from harm. All I can say is - thank you all. God bless.

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