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Care Homes Owned by Integrum Care Group in East Sussex

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Integrum Care Group in East Sussex

Only the locations & reviews in East Sussex for Integrum Care Group are showing below.

View the details of all 6 locations (with 359 reviews) owned by Integrum Care Group

Integrum Care Group Locations in East Sussex (2)

 

2 Care Homes owned by Integrum Care Group in East Sussex

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Southdowns Nursing Home

1 Hollington Park Road, The Green, St Leonards-on-Sea TN38 0SY 

9.5 49 reviews
"Dad was at Southdown's Nursing Home for the last 3 years of his life. He went at a very difficult time in his life, our beloved Mum had…"   Read all 49 reviews
Location Type Care Home

Situated in a quiet area of St Leonards, Hastings the newly refurbished Southdowns home provides nursing and dementia care for 48 residents tailored to suit their individual needs and covers those needing long term or respite care. Part of a family… Read more about Southdowns Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 51 Rooms
Mulberry House - Specialist Residential & Nursing Care

7 Hollington Park Road, St Leonards-on-Sea TN38 0SE 

9.0 43 reviews
"I want to thank you all so much for the super care you provided for Mum in Room 5 Mulberry Hollington Park Road since mid to late 2020. I…"   Read all 43 reviews
Location Type Care Home

Mulberry House is in a quiet leafy lane in St Leonards on Sea, right next door to the popular seaside resort of Hastings, East Sussex. Private owned and run, Mulberry House provides a welcoming and loving environment offering a real ‘home from home’… Read more about Mulberry House - Specialist Residential & Nursing Care

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 72 Rooms

Integrum Care Group Reviews in East Sussex (92)

9.5
Integrum Care Group has a Group Review Score of 9.5 (9.523) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Integrum Care Group must have a Review Score.

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Review of

Mulberry House - Specialist Residential & Nursing Care

from Maria S (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank you all so much for the super care you provided for Mum in Room 5 Mulberry Hollington Park Road since mid to late 2020. I know you will miss her as much as we will on her passing early today 8th February 2025. Many thanks again for her care and definitely recommend this nursing home.

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Review of

Mulberry House - Specialist Residential & Nursing Care

from E B (Wife of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stroke last autumn I had to make the very difficult decision to put my husband in a care home. How lucky was I to find Mulberry House so close to home?
Sadly he passed away in early January, but in his last three months, he received exceptional care from the staff at Mulberry House. From
the cheerful cleaners to the friendly and efficient maintenance team, nothing was too much trouble, but my special thanks go to the care assistants and the nursing staff whose care and compassion I shall be forever grateful for.

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Review of

Southdowns Nursing Home

from Karen I (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was at Southdown's Nursing Home for the last 3 years of his life. He went at a very difficult time in his life, our beloved Mum had died and he had broken his hip and could no longer manage at home. The staff helped him and us cope with our loss. The staff have always tried to work with Dad who
was desperate to maintain as much independence as possible. To dad the staff became friends and nothing was too much trouble. At the end of his life when he could no longer do the things he wanted they always made sure he was as smart as he would have wanted to be which was so important for him. We were welcome to visit at any time and involved in his care to keep him as comfortable as possible. Dad was treated with dignity and respect at all times. I consider ourselves lucky to have found such a lovely home and be part of the Southdowns family. On the rare occasion we thought something could be improved we simply spoke to management and it was sorted. I can't praise or thank them enough.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Dear Karen. Thank you for your kind words, as ever.


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Review of

Southdowns Nursing Home

from Pam B (Wife of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at this Care Home are totally awesome. They really get to know each resident and are so kind and caring and can anticipate the resident's needs. I was lucky to be present at one of their special afternoons with a singer who sang all the songs that we all recognised and enjoyed, most
of the residents were present and so were a lot of the staff, I could see several examples of such love and care from the staff to the residents I was so impressed. It was a lovely afternoon and I thoroughly enjoyed it and I could see that the residents did too, thank you Southdowns for such considerate kindness and care it just confirmed my first impression when I came to choose a place for my husband.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Thank you for your lovely feedback, I will forward your words on to the team. We are now preparing for the Christmas festivities - Let the fun begin! - (Home Manager).


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Review of

Mulberry House - Specialist Residential & Nursing Care

from T E (Son-in-law of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have always found the carers and administrators at the home to be very helpful and polite. Always attentive to requests or questions. My relative has settled in very well and gets on with most of the carers.

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Review of

Mulberry House - Specialist Residential & Nursing Care

from Elaine M (Respite Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough at Mulberry House. They have helped me get back from a very bad place and because of the people at Mulberry, I am better and will move to a supported living shared home. I would especially praise the activities staff and admin but all the staff are fantastic at what they
do and it's like a family and feels like home.

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Review of

Mulberry House - Specialist Residential & Nursing Care

from Suzy B (Daughter of Resident) published on 30 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mulberry House for the past few months following a stroke in February this year. Out of all the homes I have visited during the past 6 years of caring for my parents, Mulberry House was above and beyond the best that I have experienced. The team/staff at Mulberry are exceptional -
nothing was too much for any of them who carried out their work in a kind, efficient and extremely cheerful manner. They interact with their residents in such a lovely way - it was a joy to watch. Some of the female staff danced and sang, engaging with their clients daily and all the staff entertained them, cared for them, followed them around, cleaned them, fed them, kept them safe and loved - and responded to all the requests quickly (no matter how bizarre they might have been) all with a smile and caring tone. I cannot recommend Mulberry House highly enough - the whole team are absolutely amazing.

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Review of

Southdowns Nursing Home

from C S (Son of Resident) published on 29 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in just over a week ago, I can't thank you enough, the home is clean, the staff are lovely and my mum settled in well few tears and upset at first. Reassurance from staff all ok. I can't thank you enough. I can tell the home is well managed, thank you and it shows throughout South Downs.
Always keep my mum engaged and lots going on. Hard decision for me and my sister but can see the right one. Thank you.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Thank you so much for your feedback. So glad your mum is settling in well and as a family, you feel reassured.


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Review of

Southdowns Nursing Home

from B P (Friend of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the home for the last ten months since my wife died at the home after being a patient there for three years.
From what I observe it is well run and clean and the carers are very pleasant. The people I visit seem to be happy and well cared for.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Thank you so much for your feedback, and so glad you still feel welcome. We love seeing you!


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Review of

Mulberry House - Specialist Residential & Nursing Care

from M S (Husband of Resident) published on 11 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, especially the staff who are wonderful. My wife is bedbound but receives all the care she needs. The cleanliness of her rooms is exemplary. She suffers from Alziemers but seems happy in the home in her own little way.

Reply from Tara Cross, Registered Care Home Manager at Mulberry House - Specialist Residential & Nursing Care

Thanks so much for your lovely words. Your love, care and commitment shine through on your daily visits to the home.


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Review of

Southdowns Nursing Home

from S S (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the family visit Mum on a regular basis. We are all pleased with the open door system where we can visit anytime. We are always met by a cheery greeting from reception through to carers. Nothing is too much trouble for anyone and problems are solved without a fuss. Keep up the good work.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Thank you for your lovely feedback. I will pass these kind words to the team.


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Review of

Mulberry House - Specialist Residential & Nursing Care

from A P (Son of Resident) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident with you for nearly four years. She is confined to bed and cannot walk. During this time we have found the staff and management to be supportive, kind and informative to her and us. We are very happy with all the care provided. She feels safe and secure and very happy, which
brings us much comfort as we are unable to look after her ourselves due to my disability. Thank you for everything.

Reply from Tara Cross, Registered Care Home Manager at Mulberry House - Specialist Residential & Nursing Care

Thanks so much for you lovely words, I will pass them on to the the staff. It is an absolute pleasure to care for your Mum, I'm so pleased that she and her family are happy and comfortable here at Mulberry House.


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Review of

Southdowns Nursing Home

from Glen R (Son of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into the home. She and we have been made to feel welcome by the friendly team. It was obvious from speaking with the manager that she had conducted a thorough handover with the hospital my mum was transitioning from and also sought extra information from me to enable the home
to effectively support my mum when she does become unwell again. The home seems to be having work done to it, which is a good thing. The lounge is large, airy, clean and spacious, and I can see from the home's Facebook page that my mum is beginning to join in with the activities that are available.

Reply from Angie Cooper, Client Relationship Manager at Southdowns Nursing Home

Thank you for your lovely review of the home. We are so pleased you are happy with the care we provide and the refurbishments to enhance our resident's comfort when staying with us. It is lovely to hear that your mum is enjoying all the wonderful activities.


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Review of

Southdowns Nursing Home

from Susan S (Daughter of Resident) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved to Southdowns, I have noticed a huge improvement in her well-being. Staff are very present and friendly - I have been asked by different members on different occasions about things Mum likes and dislikes. The home itself is immaculate, and I feel relieved she is well cared for.

Reply from Angie Cooper, Client Relationship Manager at Southdowns Nursing Home

Thank you for such a lovely review. We are all pleased you have noticed a huge improvement and are happy with the care we are providing.


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Review of

Southdowns Nursing Home

from Marie P (Granddaughter of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was in your care for roughly eighteen months, until she sadly passed away. The manager and her staff, the head nursing staff and one ex member of staff in particular my gran got on with so well. They made her experience a loving, friendly, family atmosphere. She made friends with a few
ladies and the staff would also try their best to sit them all together.

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Review of

Southdowns Nursing Home

from Dee J (Resident) published on 3 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

New manager in situ, many changes. There is to be a new entertainment manager and assistant manager, as the patients have been without stimulation for some months.

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Review of

Southdowns Nursing Home

from Rosie G (Daughter of Resident) published on 29 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely care home. When mum moved into the care home she wasn’t to kind. But, once she realised the staff were there for her needs and to support her where required, she settled well. Mum enjoyed joining in all the activities. She loved all the staff and they looked after Mum to the end.

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Review of

Southdowns Nursing Home

from Violet C (Wife of Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My Husband has been at Southdowns for 6 months and I am very distressed and worried about him as I feel the care given to him is very poor. When I attempt to raise concerns I am met with resentment and apathy. I visit him at least once each week and there has never been one visit yet where things are
running smoothly and he is happy. Simple things as well as more important issues are left undone. I would not recommend this home to anyone. It is heartbreaking to see the state he is left in. Furthermore, the stench of urine throughout the home is considerable.

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Review of

Southdowns Nursing Home

from Hayley M (Granddaughter of Resident) published on 25 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say the staff went above and beyond caring for my nan in her last year of life. She had people around her that not only cared for her needs but also made her laugh, putting a smile on her face, which is priceless. Her dignity was kept right to the end. The staff also was very polite
and forthcoming to the family after my nan had passed, so felt included, not pushed aside. Thank you for your patience with other family members.

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Review of

Southdowns Nursing Home

from Wendy S (Daughter of Resident) published on 2 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and understanding of service users' needs.
Staff are always available to help.

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