Care Homes Owned by Integrum Care Group in Kent

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Integrum Care Group in Kent

Only the locations & reviews in Kent for Integrum Care Group are showing below.

View the details of all 6 locations (with 359 reviews) owned by Integrum Care Group

Integrum Care Group Locations in Kent (4)

 

4 Care Homes owned by Integrum Care Group in Kent

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Hythe View

91 North Road, Hythe CT21 5ET 

9.8 50 reviews
"I am amazed and very pleased at how good Hyde View is. My beloved partner needed to go into care following deterioration of my health…"   Read all 50 reviews
Location Type Care Home

Hythe View is a well established nursing home located on high ground overlooking Hythe town and with lovely views out to sea. The home is located in a quiet residential area and benefits from large and well maintained gardens with easily accessible patio… Read more about Hythe View

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms
Balgowan House

46 Bartholomew Lane, Hythe CT21 4BX 

9.8 71 reviews
"I feel the care manager operates an excellent, hands-on approach and is supported very well by all carers and support staff. Residents are…"   Read all 71 reviews
Location Type Care Home

Balgowan House is a well-established nursing home located close to the centre of Saltwood village near Hythe in Kent. The building has recently been extended and refurbished (completed 2016) to provide warm, welcoming and comfortable accommodation for… Read more about Balgowan House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms
Saltwood Care Centre

Tanners Hill, Hythe CT21 5UQ 

9.5 72 reviews
"Nobody warns you and nothing prepares you for the time you have to look after your elderly parents and we never realised how emotionally…"   Read all 72 reviews
Location Type Care Home

Saltwood Care Centre is located on Tanners Hill, Hythe just a short walk from the shops and facilities of the High Street. Recent extensions and refurbishments to the building, the latest completed in 2016, have created a delightfully spacious and… Read more about Saltwood Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 68 Rooms
Betsy Clara House Nursing Home

Courtenay Road, Tovil, Maidstone ME15 6UW 

9.5 74 reviews
"My dad became a resident at Betsy Clara in February 2024 following the sudden passing of my mother. I cannot recommend Betsy Clara more…"   Read all 74 reviews
Location Type Care Home

Situated in a quiet area of Tovil, Maidstone, Betsy Clara House provides nursing and dementia care for residents that is tailored to suit their individual needs and covers those needing long-term or respite care. Part of a family run group, the philosophy… Read more about Betsy Clara House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 50 Rooms

Integrum Care Group Reviews in Kent (267)

9.5
Integrum Care Group has a Group Review Score of 9.5 (9.523) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Integrum Care Group must have a Review Score.

Overall Experience

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Review of

Hythe View

from P L (Partner of Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I am amazed and very pleased at how good Hyde View is. My beloved partner needed to go into care following deterioration of my health (including life threatening episode in hospital last year). Any doubts I had were wrong. I do not believe there is any better home in this area. Management listen to,
and deal with, and concerns which arise. This is a great relief. All staff there are well trained and treat residents kindly and in a dignified way. Food for residents is very good, made on site, and looks like healthy eating (e.g. plenty of vegetables). Excellent!

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Review of

Saltwood Care Centre

from Mark R (Son of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Nobody warns you and nothing prepares you for the time you have to look after your elderly parents and we never realised how emotionally and mentally exhausting it would be, but thankfully we had Saltwood Care Centre and it's staff to support us, and care for them.
They looked after my Father and Mother
over the last two years.
They have both now passed and as upsetting as it is losing them, it is nice to know that they spent their remaining time in a caring and comfortable environment.
We can never thank the staff at Saltwood Care Centre enough. There's to many to mention but special thanks to the Management team, who's support and professionalism throughout the time our parents were with them, we will never forget and be forever grateful.

Reply from Sophie Betts, Manager at Saltwood Care Centre

thank you so much for your kind words, it was a pleasure to care for both your Mum and Dad, i will share your kind words with the team. TY, Sophie


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Review of

Saltwood Care Centre

from Susan T (Wife of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home for almost 2 years.
He has always been very well looked after. The staff go above and beyond for the residents. The support for relatives is also excellent.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, they mean so much to myself and the team. Thank you, Sophie


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Review of

Saltwood Care Centre

from J L (Wife of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Today 20/01/2025 there was a general meeting it was great. So much thought for the residents social aspect discussed, thank you.
My husband has been cared for so well that he is at an healthier place than I've seen him for over 2 years. I must thank everyone so for always making me feel part of Saltwood
Care Centre too. Hoping I don't get in the way too much. Coming through the door to lovely smiling staff on the weekends. Thank you.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, they mean so much, I will ensure to share with the team. Thank you, Sophie


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Review of

Saltwood Care Centre

from C L (Niece of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The care and support given to my Aunt is exemplary. The team are vigilant with her health issues to ensure she is comfortable and can live her best life. The managers and staff could not do more for her, they definitely treat her as one of their own family. I am always made feel welcome and supported
when visiting and confident that I can raise any queries anytime. Most important to me is that my Aunt is happy, she enjoys living at Saltwood Care Centre and feels safe and loved.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it's a pleasure to have her in our care. Thank you, Sophie


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Review of

Balgowan House

from B O (Son of Resident) published on 20 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care, attention and management. Very good atmosphere. I visit every day.

Reply from Ann-Marie Miles, Manager at Balgowan House

We really do appreciate your feedback. Thank you.


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Review of

Balgowan House

from M C (Resident) assisted by family/friend published on 17 December 2024
Overall Experience  Overall Experience 4.0 out of 5

A nice nursing home but very busy. Staff very friendly but it's a waiting game especially at weekends if you need attention. I could do with more exercise with walking.

Reply from Ann-Marie Miles, Manager at Balgowan House

We always appreciate feedback and will endeavour to work with residents and family members to address any issues raised.


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Review of

Balgowan House

from G S (Wife of Resident) published on 10 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I feel the care manager operates an excellent, hands-on approach and is supported very well by all carers and support staff.
Residents are looked after well with their various, often complex needs being met.

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Review of

Balgowan House

from Lance S (Husband of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

When I arrive the staff are always helpful and pleasant. My wife appears comfortable and not anxious. The staff are always very pleasant and my wife is always clean. Thank you.

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Review of

Balgowan House

from Clive E (Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I have been here for about three weeks and found the whole experience to be first-class. I am very happy and comfortable.

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Review of

Saltwood Care Centre

from Anne R (Resident) published on 12 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I really like being here. The room is really nice for me to live in. The food is lovely, very varied and the staff are brilliant.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, I am so glad you are enjoying life at Saltwood Care Centre.


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Review of

Saltwood Care Centre

from B A (Resident) published on 8 November 2024
Overall Experience  Overall Experience 4.0 out of 5

Saltwood Care Centre has some peculiarities with water bugs! In the water supply, in the bedding that we sleep in. In the laundry that is returned washed and ironed, clean and ready to wear. Need to sort out the bugs.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for another review, we can assure you there are no bugs in the water, however, we understand your struggle and continue to support you with your ongoing needs.


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Review of

Saltwood Care Centre

from F B (Resident) published on 29 October 2024
Overall Experience  Overall Experience 4.0 out of 5

I have lived here since I came out of the hospital. Rooms have a nice view of the gardens. The meals are very good and plentiful. The home staff and management are providing a pretty for me and 18 of my relatives for my 80th birthday on 26/10/2024.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words and I'm so glad you are happy and comfortable at Saltwood Care Centre. The party was well deserved and lovely to see all of your family come together for such a special birthday. Thank you.


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Review of

Saltwood Care Centre

from B A (Resident) published on 21 October 2024
Overall Experience  Overall Experience 3.0 out of 5

I came to Sandringham Ward (naked). You gave me food and drink (coffee) and you clothed me.

Reply from Sophie Betts, Manager at Saltwood Care Centre

I am glad you are now settled in Saltwood and that you are feeling supported by those around you.


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Review of

Hythe View

from Sheila K (Wife of Resident) published on 18 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I have visited several care homes and Hythe View ticked all the boxes for my husband. Care is excellent. Feels like an extended family.
Most important - If my husband needs ongoing care, I wish him to stay here. I would quite happily live my last years, if needed, in this particular home Hythe View.

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Review of

Saltwood Care Centre

from J L (Wife of Resident) published on 15 October 2024
Overall Experience  Overall Experience 3.0 out of 5

There have been occasional lapses in care. When I came I found that he had previously opened his bowels but his bottom had not been cleaned. He has complained to me that one or two carers have not treated him with respect and have been rude. Whether this is because they find it difficult to understand
his speech and become impatient I don't know but generally the carers are kind, helpful, patient and understanding.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your comment, after a meeting we discussed any concerns and believe any previous concerns have been rectified. Thank you for understanding that the carers are kind, helpful, patient and understanding.


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Review of

Hythe View

from G M (Son of Resident) published on 9 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Very good 'vibe' about the place. Excellent caring staff, always friendly and pleasant.

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Review of

Hythe View

from L W (Daughter of Resident) published on 9 October 2024
Overall Experience  Overall Experience 4.0 out of 5

My mother is very content at Hythe View. She gets on very well with the carers who are passionate in the role they play in Mum's ongoing wellbeing. Forward planning has also been well managed, regarding her journey with dementia. I've heard positive things from other residents and relatives about the
move to fresh cooked meals, I feel far happier knowing Mum is eating fresh vegetables, especially greens and cauliflower. She loves broccoli and cauliflower especially. The activities organised enable me to have real quality time with Mum, I see her fun side and her quick wit. The rooms are spotless, smell fresh.

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Review of

Hythe View

from S M (Daughter of Resident) published on 9 October 2024
Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with the home. The main exception has been the food but noting date written the food has been very good this past week. Good to see fresh fruit being given at tea time. The evening meals still need some improvement but recently the sandwiches have been excellent and well presented.
Presentation
of food being very important, lunch is much better!
Otherwise, I am so pleased my mother is at Hythe View. A very good senior management team!

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Review of

Hythe View

from J T (Partner of Resident) published on 4 October 2024
Overall Experience  Overall Experience 5.0 out of 5

The home always has a happy atmosphere and the staff work very hard with the residents, especially settling in new residents. The staff are a friendly bunch. The activities are wonderful, something for everyone to enjoy. The home is always very clean and beautifully furnished.

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