London & Manchester Healthcare Ltd in Greater Manchester | 1 Care Home

Review of
Cherry Tree House
from Carole R (Wife of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband settled in well and believes this is his home. He gets along with all of the staff, even having one or two favourites. My husband has always enjoyed his food and he seems to love the food he receives here. His weight is well managed, as are his complex medical needs. I can't praise the current

nurses highly enough, especially Emmy. The rooms are spacious, with wet room ensuites and are kept clean and well maintained. I have been very happy with my husbands care and know he is safe here, which helps my mental health. My mum was a resident here until July 2021 which is why I wanted my husband to come here to. I too feel well supported by the homes staff.

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Review of
Cherry Tree House
from R T (Friend of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My overall experience so far has been very good. I feel the staff have been of a caring nature, they treat my friend with the upmost dignity. With full due care of attention, the communication, updates are excellent and feel I know whats happening or any issues that are arising, the management staff

and carers have all been so caring and they become of a personal and confident reliable and trustworthy individual, not only to my friend but to us as a family.

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Review of
Cherry Tree House
from A M (Daughter of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

Endless Gratitude
There are no words to truly express our appreciation for everything Cherrytree Care Home did for our dad over the past 11 years. From the carers and nurses to the kitchen staff, housekeeping, and laundry services, every person played a part in making his life comfortable, happy,

and filled with love.
They didn't just care for him-they became part of his life, and he became part of theirs. The warmth, dedication, and genuine kindness they showed will never be forgotten.
To anyone considering Cherrytree Care Home for a loved one, we can say with absolute confidence that they provide not just exceptional care, but a true home. They go above and beyond in every way, ensuring that residents are treated with dignity, respect, and love.
From the bottom of our hearts, thank you to the entire team at Cherrytree Care Home. You made a difference not only in Dad's life but in ours as well. We will always be grateful

Reply from Alison Porter, Head of Admissions of Admissions at Cherry Tree House

Thank you for your wonderful 5 star review and recognising the warmth, dedication and Kindness all our staff show. Dad was also a big part of our family at Cherry Tree house and he will be truly missed.

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Review of
Cherry Tree House
from Hannah M (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

My Dad has resided at Cherry Tree for over a year now and he has settled wonderfully. His needs are consistently met and all the staff make a real effort to ensure he is always comfortable and stimulated. Everyone is so kind and friendly to both my Dad and us as a family. The communication is always

very open and honest and if we, as a family, ever have an queries/concerns they are acted upon swiftly. The home has a wide range of entertainment and activities to cater to all tastes. The chair sports programme has been great as it shows my Dad still has fantastic co-ordination. I particularly love that you can visit at any time of day and are not restricted to how long you stay. At a previous care home the "protected meal times" really impacted any quality time we could spend with my Dad so the freedom of visiting hours has felt very liberating! It is tastefully decorated and very smart, a real home from home- with all rooms ensuite. Overall, can't fault the place!

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your wonderful 5 star review the home manger and staff will be delighted.

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Review of
Cherry Tree House
from Michael V (Friend of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

7 cars parked in all disabled area and not one of them had a blue badge. Only 1 lift in operation.

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Review of
Cherry Tree House
from D C (Wife of Resident) published on 7 August 2024

Submitted via Postal Card • Report

Overall Experience

Cherry Tree is a bright, spacious and modern care facility. The staff are all compassionate, caring and patient. The activities programme is very well executed. I feel happy to recommend Cherry Tree House.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your wonderful review. The manager will share this with the care staff and activities they will be delighted that you recognise that the staff are caring and compassionate. It is great to hear that you would feel happy to recommend Cherry Tree House. Thank you again for taking the time to write a review.

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Review of
Cherry Tree House
from C D (Daughter of Resident) published on 26 July 2024

Submitted via Postal Card • Report

Overall Experience

The care given to my Mum is excellent. All staff are friendly and the management team ensures all requests are met.
The cleanliness of my mum's room is good and the activity leaders go out of their way to brighten up the days.
I would definitely recommend Cherry Tree House as my Mum has been a resident

for 9 years.

Reply from Alison Porter, Head of Admissions and Family Liaison at Cherry Tree House

Thank you for taking the time to write this lovely review. Our team will be delighted to hear how happy you are with the care your mum receives and that you'd definitely recommend us.

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Review of
Cherry Tree House
from Lisa S (Daughter of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

My late father's overall care was good. There were a couple of issues that cropped up in relation to updates and Dad not always being amenable to having showers etc. We did manage to resolve with the staff when we communicated our concerns. One point to make, there wasn't much personal information

about my dad's life on his care notes i.e. about his interests, job pre-retiring, myself and my brother did visit often and could have been asked about his background. My father's end-of-life care within the care home was excellent, cannot fault the team on this. They ensured my father had a dignified, pain-free, last few days, communication was not lacking at all in what was needed and the care home was swift to get things in place to make dad's last days peaceful, dignified, and pain-free. The staff were very compassionate, respectful, and supportive to both my father and family that visited particularly in his final few days, we are very grateful to the care team for this.

Reply from Alison Porter, Head of admissions and customer relations at Cherry Tree House

Thank you for taking the time to write a review, especially following your dad's passing. We are pleased to hear that such a difficult time for your dad, yourself, and your family was met with the appropriate medical care, dignity, and respect that was needed. On behalf of everyone at Chery Tree House and L&M Healthcare, we send our sincere condolences to you all.

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Review of
Cherry Tree House
from Adam M (Grandson of Resident) published on 23 July 2024

Submitted via Website • Report

Overall Experience

The lady at the reception is very nice and is always happy and you can get free hot drinks and water from the reception. The staff are very kind, and the activities are good as well and they let me get involved with what's on when I come and visit my grandad.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your 5-star review. Our receptionist will be delighted that you have taken the time to mention her also the activities staff who organise some great activities for the residents.

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Review of
Cherry Tree House
from Tracey M (Daughter of Resident) published on 15 July 2024

Submitted via Website • Report

Overall Experience

You always get a nice welcome when you go to the care home and get free hot drinks all the staff are great they are very friendly and the lady in reception is always there with a smile on her face and very polite as well it is a great care home my dad has been in there now for about 4 years now.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your 5-star review. The manager will share this with the staff at Cherry Tree House. Thank you for taking the time to write a review.

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Review of
Cherry Tree House
from N M (Grandson of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience

Overall good service, would like more contact from the home with updates on how she is and what she does with days, etc.

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Review of
Cherry Tree House
from L D (Daughter of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience

Cherry Tree has been amazing for my Mum.
The care and stimulation she receives is great.
I struggle with my Mum's health and the staff support me and the family which means the world. Thank you.

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Review of
Cherry Tree House
from Rhys T (Son-in-law of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

Really happy with the care my mother-in-law is receiving at Cherry Tree House the staff are very approachable and are always willing to help, the way she's settled is amazing and it really gives us peace of mind.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your wonderful 5-star review. It is great to hear that your mother-in-law has settled at Cherry Tree House, the manager will share your review with the staff. Thank you again for taking the time to write this review.

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Review of
Cherry Tree House
from J M (Grandson of Resident) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience

The staff is excellent and very friendly, nice rooms - I think depending on who is on shift my grandad's support isn't always there 100% e.g. visits afternoon and still has cereal all over him sometimes as late as 3 pm, and he has a big fluffy sheet to direct to skin and not a bedding sheet (he gets

sweaty with a fluffy sheet to the skin) also stoma bag can be full ready to burst but can be left.

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Review of
Cherry Tree House
from T S (Husband of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

When we heard of Cherry Tree House my family and I arranged to see the home, we were very impressed by it and the dedication shown by the staff.
My wife has been there nearly a year now and my family and I are pleased by the amount of care she receives from the whole staff team.
Well done Cherry Tree

and all the staff.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your fantastic 5-star review. We are pleased that you are happy with the care your wife is getting and we will share your wonderful review with the team.

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Review of
Cherry Tree House
from T G (Brother of Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

I have been very pleased all around with the service that my brother has been receiving. The staff are always accommodating.
First-class service. Thank you.

Reply from Alison Porter, he at Cherry Tree House

Thank you for your 5-star review. We are very pleased you are happy with the care your brother is receiving and our 5-star service.

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Review of
Cherry Tree House
from Eric H (Partner of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

Lovely home, like a little hotel, very good. When I tell people where my partner lives I am happy and wouldn't move her anywhere. She has settled well, I am happy with the staff and services. In general, I am very happy with the home.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your review. We pride ourselves on our beautiful environment. We are also pleased that your partner is settled and you wouldn't want her to be anywhere else

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Review of
Cherry Tree House
from P T (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

Lovely clean home. The care my Mother receives is excellent. The staff are good with residents too. The staff treats residents with care and dignity.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your review and we are happy that you feel the care your mum receives is excellent and treated with dignity.

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Review of
Cherry Tree House
from Louise S (Daughter of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Cherry Tree has been amazing with my mum, she's settled so well and the staff are all so caring and compassionate and go out of their way to help with her needs, they are very approachable when I've any questions.
I feel so much relief knowing she's in a place she likes and knowing she's settled and

being cared for in an amazing way.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your wonderful 5-star review. The manager and staff will be delighted and we are pleased you feel the staff are approachable. It is a comfort to know that you feel relief to know that your mum is settled and being cared for amazingly. Thank you for taking the time to write a review.

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Review of
Cherry Tree House
from Amanda V (Daughter of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience

My mum moved into Cherry Tree in Feb 2024. She was made to feel very welcome. Her room was changed straight away after a problem with the carpet. My mum has settled well. The staff on Romiley have been very caring and shown dignity and respect to my mum at all times. Very happy with everything. The

admin team has been excellent with any queries I have had - The front-of-house staff is very friendly and welcoming.

Reply from Alison Porter, Head of Admissions Customer Relations at Cherry Tree House

Thank you for your lovely 5-star review. We are very pleased that you are happy with the care your mum is receiving from our wonderful care staff. Thank you for recognising how excellent the front of house and admin team are also. The manager will share this with the team and they will be delighted.

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Care Home Owned by London & Manchester Healthcare Ltd in Greater Manchester

London & Manchester Healthcare Ltd Locations in Greater Manchester (1)

London & Manchester Healthcare Ltd Reviews in Greater Manchester (59)

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