How many Care Homes does Devon Care Group own?

Devon Care Group own 5 Care Homes.

Which Devon Care Group Care Homes have the highest review score?

Kahala Court , Quay Court Care Centre & Bascombe Court have the highest review score.

Devon Care Group | 5 Care Homes

Review of
Kahala Court
from O C (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Kahala Court is transforming into a very pleasant, friendly place to be with caring, attentive staff in a beautiful grade 2 listed building.
Management listen to concerns and are keen to make this a premier place to be. The manager is doing a great work and we are pleased with the changes she is

making with her team.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such lovely comments.Best wishes, the team at Kahala Court

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Review of
Bascombe Court
from Nigel B (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

My Parents both entered Bascombe Court in March 2022. Unfortunately my father died a couple of months later but I know his final weeks were amongst the happiest he spent with my Mother until his passing.
The admittance of my parents and their immediate care needs were dealt with without fuss and really

exceeded my expectations, and, still continuing is the first class care for my Mother.
The management and team at all levels have a truly exceptional work ethic with a friendly and caring attitude at all times.
The rooms are spotless and cleaned regularly.
Having some experience of other care homes where other family members are resident, I will be forever grateful that Bascombe Court came to their rescue when needed.

Reply from Nikki Rogers, Owner at Bascombe Court

Thank you so much for such a wonderful review, it was and is a privilege to care for both of your parents. Your mum is still a big part of the Bascombe Court family. Your appreciation means a lot to us and I will pass on these lovely comments to the rest of the team.Best wishes, the manager and the team at Bascombe Court

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Review of
Kahala Court
from Carolyn S (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Excellent care and the most amazing staff .
A lovely atmosphere greets you as soon as you walk through the door.
Very clean and tidy .
The manager has vast experience and will go out of her way to assist , such a wonderful person .

Reply from Nikki Rogers, Owner at Kahala Court

Thank you for your kind review. The team will really appreciate your feedback and it is lovely to have your mum back with us.Best wishes, the team at Kahala Court

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Review of
Kahala Court
from R C (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Kahala is excellent. The care staff are very caring, helpful and friendly to the residents. The management do an excellent job and are always involved and always very willing to engage.
Kahala runs smoothly, it is clean, well looked after and cozy. Sometimes the TV and music is too noisy for the residents

and visitors. Overall excellent. I would recommend it.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you for your kind feedback, the home really appreciates your positive comments. We also thank you for your feedback regarding music volume and will raise this at the next residents meeting.Best wishes, the team at Kahala Court

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Review of
Kahala Court
from A C (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother was a resident at Kahala Court fort three years, and in that time the staff and management have looked after her with care & compassion. In her declining years, she was made comfortable and although she didn't take part in many of the activities provided, she at least was entertained by them!

The atmosphere in the home was always cheerful and friendly. I couldn't have asked for better care for my mother.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you for your lovely review which is very much appreciated by the team at Kahala. It was a pleasure to look after your mum, she was a big part of our family here at the home and will be missed by us all.Best wishes, the team at Kahala Court

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Review of
Quay Court Care Centre
from D B (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been in Quay Court for three years having passed last week. She had always deceived the best of care delivered with kindness, caring and thoughtfulness from the staff. Every day greeted with a smile and "how are you". The home has high standards of cleanliness and residents are always

well turned out. She loved the meals and joining in the residents group in the lounge. Public holidays are made special, decorations and music. As a visitor to my mother I was made to feel very welcome, offered refreshments and always a cheery smile. I shall miss these visits and the staff.

Reply from Nikki Rogers, Owner at Quay Court Care Centre

Thank you for your kind words . It is always a pleasure to know that we have made someone's life just that little bit easier and more comfortable. Your mother was a pleasure to look after and she will be sadly missed by us all here at Quay Court. Best wishes, the team

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Review of
Puddavine Court
from J H (Friend of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very courteous to visitors. My friend was freshly showered today, a hair wash. Lovely flowery garden. Christian faith respected, the home was started by a Christian mother of two leaving disabled children. I supported both of them. Attended funerals. May rooms meet in esp sensory rooms respected

me sure with the residents.

Reply from Nikki Rogers, Owner at Puddavine Court

Thank you for taking the time to review us. It is always a pleasure for us to know that we have helped our residents, their families and their friends to feel at home and welcome. Best wishes, the team at Puddavine Court

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Review of
Puddavine Court
from Sarah C (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My Mum was a resident at Puddavine for 5 happy years despite her deteriorating health and the intervening of the Covid years which was handled exceptionally well at the time.
We were always made to feel so welcome, it really was like being part of an extended family.
Also being able to take Mum out

was such a blessing, this was made possible by the support and guidance of the staff who always helped to do this with good humour and kindness.
Puddavine exceeded my expectations in many ways but particularly the standard of cleanliness, the cleaning team are amazing and such a lovely friendly bunch, Mum loved to chat to them as they went about their duties.
There is a lovely visitors room with tea and coffee and the well kept garden was also a place Mum loved, we often joked we didn't need a membership for protected sites!
The friendly smiles and kind words from the staff always made such a difference to Mum's world and ours.
Puddavine really did feel like home, not a Home.

Reply from Nikki Rogers, Owner at Puddavine Court

Thank you so much for the lovely review, your feedback is so important to the team and the continuous improvement of our home. It was an absolute pleasure to provide the care and support to such a lovely lady. Your mother was well-loved by all and is very sadly missed.Best wishes, the team at Puddavine Court

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Review of
Kahala Court
from Richard T (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Our mother was a resident for over 4 years up until her recent death. She really felt as though this was her home and we as her family really appreciated the excellent care she received. This was especially apparent during the past weeks when her needs became much more demanding. The care and attention

by the staff was second to none and showed a high degree of excellence and patience. We would also like to highlight the incredible level of support and comfort shown to family members during the final weeks. We wish to express our heartfelt thanks to the whole team at Kahala Court.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you so much for the review, your feedback is so important to the team and the continuous improvement of our home. It was an absolute pleasure to provide the care and support to such a lovely lady.

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Review of
Bascombe Court
from Dennis K (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Bascombe court is a good friendly home all the staff are very good polite and caring
The people in the office are very good and easy to talk to and are really helpful
The rooms are amazing.
Very clean rooms and nothing is to much trouble for anyone

Reply from Nikki Rogers, Owner at Bascombe Court

Thank you for taking the time to review Bascombe Court and for your kind words, your feedback is so important to the team and the continuous improvement of our home. We are very happy that yours and your relatives experience in our home was positive and that the staff were helpful and kind. Best wishes, Kerry and the Team at Bascombe Court

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Review of
Roundham Court
from Rose C (Daughter of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience

Excellent care home. The Staff are brilliant, they are always helpful and are always on hand to talk to. My mom is very well cared for, and I couldn't ask for more. Her room is always clean, they do daily activities, and she is very happy here.

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Review of
Puddavine Court
from S P (Partner of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

If I could give no stars I would. Accommodation is not fit for purpose for a disabled person. No disabled bathroom, no room for a wheelchair or walking frame. Torn blinds on the windows, etc. Clothes went missing. Buzzer not responded to in a timely manner even when lying on the floor after a fall.

The overall facilities are worn and in need of refurbishment. All staff with the exception of two self-important members, tried their best but you cannot overlook the poor accommodation and facilities. Had I not been so ill, I would not have left my partner there - simply shocking.

Reply from Nikki Rogers, Owner at Puddavine Court

We are sorry that the complainant felt the need to write such a review. We have worked tirelessly with herself and her partner, who was the resident at the home, to facilitate, what was a respite care stay, asked for at very short notice. We accepted the lady's written complaint on leaving the home and responded accordingly. We recognise that everyone has a right to state how they found the care home, however we did try to facilitate the gentleman's stay to the best of our ability and have already written back to this lady with our thoughts and apologies. The home has been recently refurbished and has a team of maintenance personnel on site with an on-going maintenance programme. We can only say that no other review has ever been so critical.

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Review of
Quay Court Care Centre
from W H (Next of Kin) published on 24 May 2024

Submitted via Website • Report

Overall Experience

My family member has been a resident at Quay Court for over a year. The care and support given to her have been exceptional. It is clear to see the management take their time to get to know the resident (and the family!) as the care plan perfectly reflects the care needs. The management team are also

very approachable and always make time to speak with me when I visit. The staff are person centred with their approaches to each resident and it’s a delight to watch them interact with them all in the communal lounge. Laughter can be head throughout the building and nothing seems to be too much trouble at all. There’s the odd wait here and there but that’s to be expected, but even with this wait it doesn’t deduct on the care they provide. The activities on offer varied and the staffing team actively encourage all to participate. Overall, I would highly recommend Quay Court. My family member has flourished since being in their care. Thank you will never be enough.

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Review of
Quay Court Care Centre
from Jenny A (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Quay Court and the staff.
The care my Mum received from entering the home in November 2023 to her passing in May 2024 was excellent. The support I myself received on the days leading to Mum's passing will always be remembered with gratitude.
Mum unfortunately had Dementia

and with the disease, there can be times when behaviour is problematic. However, during such times, dignity, respect and care were maintained. Special thanks to the managers and the nurses and staff, too numerous to mention who cared for Mum.

Reply from Nikki Rogers, Owner at Quay Court Care Centre

Dear Jenny. Thank you for your kind words. I know the staff and management will be really pleased to know that you felt that your mother was cared for with dignity and compassion during her time with us at Quay Court and that you yourself felt supported when you needed it. I know that your mother will be sadly missed by all in the home. Best wishes.

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Review of
Quay Court Care Centre
from Jane D (Daughter of Resident) published on 28 March 2024

Submitted via Website • Report

Overall Experience

Mum was a resident at Quay Court for a year. A particular member of staff and the team have always been professional, and supportive and have gone above and beyond to support Mum and in communicating with me. Mum's behavior would often be challenging and the team always dealt with issues in a caring

manner. Diabetic food was great and entertainment/activities were laid on. I have no hesitation in recommending Quay Court to others.

Reply from Nikki Rogers, Owner at Quay Court Care Centre

Thank you for your kind review of Quay Court. We are pleased to know that your Mum received a good level of care during her stay with us and that as a family you felt that your Mum and your family were well supported and communicated with.

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Review of
Kahala Court
from Christine H (Wife of Resident) published on 27 March 2024

Submitted via Website • Report

Overall Experience

My husband has had a week's respite. He enjoyed his stay and was very happy with his care. I’m glad he was well cared for. I would take him there for respite again. He was extremely happy and would like to go there again.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you for your lovely review saying how happy your husband was whilst staying for respite at Kahala Court. I will let the home's manager and staff know that he was very happy. We wish you both well and look forward to seeing you if your husband comes to stay again.

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Review of
Puddavine Court
from Calvin M (Son-in-law of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience

I would like to share my wonderful experience of this care home. The staff are so client-centred and they ensured that my father-in-law was cared for, not just physically, but emotionally too.
I can honestly say that the staff there genuinely cared for my father-in-law, and he really appreciated the

level of the care given.
I was so impressed with the warmth the staff showed my father-in-law and it didn’t stop there, they were very kind and caring to all my father-in-law’s family.
They always made us feel welcomed when we visited and made us cups of tea and always offered us meals during mealtimes.
I work for the NHS and often worked late, they always made me feel welcomed when I turned up after 6:00 pm or early in the morning to see my father-in-law.
I just want to thank the staff and their managers for giving both my father-in-law and his family, a good experience of him being in a care home.
I will speak of my father-in-law’s experience there with fond memories.

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Review of
Puddavine Court
from Pam M (Daughter of Resident) published on 23 August 2023

Submitted via Website • Report

Overall Experience

I am writing to let you know how well the staff at the care home cared for my late father. They were fantastic. He was there for nearly five years. Towards the end of his life in July, the nurses and manager were so great and caring. They couldn’t do enough to make his last days as comfortable as possible.

I would highly rate this care home to others who are thinking of care for their parents.

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Review of
Quay Court Care Centre
from Sally W (Daughter of Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience

Mum was at Quay Court for almost a year until she had to go to the hospital just before Christmas following a stroke. The staff are very caring and supportive. Very happy for Mum to have been there. I would like to send my thanks to all the staff for looking after Mum so well.

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Review of
Puddavine Court
from Collette s (Friend of Resident) published on 8 December 2022

Submitted via Website • Report

Overall Experience

Very friendly staff, efficient and helpful. I visit weekly and it's a pleasant atmosphere each time. They attend to residents that call them in a friendly manner. It's lovely that there is music playing in the lounge and it's always clean.
Never smells of wee. Experienced that in the past when working

for a pharmacy and it's never overheated in Puddavine.

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Care Homes Owned by Devon Care Group

Devon Care Group Locations (5)

Devon Care Group Reviews (139)

Kahala Court

Bascombe Court

Kahala Court

Kahala Court

Kahala Court

Quay Court Care Centre

Puddavine Court

Puddavine Court

Kahala Court

Bascombe Court

Roundham Court

Puddavine Court

Quay Court Care Centre

Quay Court Care Centre

Quay Court Care Centre

Kahala Court

Puddavine Court

Puddavine Court

Quay Court Care Centre

Puddavine Court

Awards / Recognitions (0)

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