How many Care Homes does Devon Care Group own?

Devon Care Group own 5 Care Homes.

Which Devon Care Group Care Homes have the highest review score?

Quay Court Care Centre , Kahala Court & Roundham Court have the highest review score.

Devon Care Group | 5 Care Homes

Review of
Quay Court Care Centre
from D B (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been in Quay Court for three years having passed last week. She had always deceived the best of care delivered with kindness, caring and thoughtfulness from the staff. Every day greeted with a smile and "how are you". The home has high standards of cleanliness and residents are always

well turned out. She loved the meals and joining in the residents group in the lounge. Public holidays are made special, decorations and music. As a visitor to my mother I was made to feel very welcome, offered refreshments and always a cheery smile. I shall miss these visits and the staff.

Reply from Nikki Rogers, Owner at Quay Court Care Centre

Thank you for your kind words . It is always a pleasure to know that we have made someone's life just that little bit easier and more comfortable. Your mother was a pleasure to look after and she will be sadly missed by us all here at Quay Court. Best wishes, the team

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Review of
Puddavine Court
from J H (Friend of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very courteous to visitors. My friend was freshly showered today, a hair wash. Lovely flowery garden. Christian faith respected, the home was started by a Christian mother of two leaving disabled children. I supported both of them. Attended funerals. May rooms meet in esp sensory rooms respected

me sure with the residents.

Reply from Nikki Rogers, Owner at Puddavine Court

Thank you for taking the time to review us. It is always a pleasure for us to know that we have helped our residents, their families and their friends to feel at home and welcome. Best wishes, the team at Puddavine Court

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Review of
Puddavine Court
from Sarah C (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My Mum was a resident at Puddavine for 5 happy years despite her deteriorating health and the intervening of the Covid years which was handled exceptionally well at the time.
We were always made to feel so welcome, it really was like being part of an extended family.
Also being able to take Mum out

was such a blessing, this was made possible by the support and guidance of the staff who always helped to do this with good humour and kindness.
Puddavine exceeded my expectations in many ways but particularly the standard of cleanliness, the cleaning team are amazing and such a lovely friendly bunch, Mum loved to chat to them as they went about their duties.
There is a lovely visitors room with tea and coffee and the well kept garden was also a place Mum loved, we often joked we didn't need a membership for protected sites!
The friendly smiles and kind words from the staff always made such a difference to Mum's world and ours.
Puddavine really did feel like home, not a Home.

Reply from Nikki Rogers, Owner at Puddavine Court

Thank you so much for the lovely review, your feedback is so important to the team and the continuous improvement of our home. It was an absolute pleasure to provide the care and support to such a lovely lady. Your mother was well-loved by all and is very sadly missed.Best wishes, the team at Puddavine Court

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Review of
Kahala Court
from Richard T (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Our mother was a resident for over 4 years up until her recent death. She really felt as though this was her home and we as her family really appreciated the excellent care she received. This was especially apparent during the past weeks when her needs became much more demanding. The care and attention

by the staff was second to none and showed a high degree of excellence and patience. We would also like to highlight the incredible level of support and comfort shown to family members during the final weeks. We wish to express our heartfelt thanks to the whole team at Kahala Court.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you so much for the review, your feedback is so important to the team and the continuous improvement of our home. It was an absolute pleasure to provide the care and support to such a lovely lady.

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Review of
Bascombe Court
from Dennis K (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Bascombe court is a good friendly home all the staff are very good polite and caring
The people in the office are very good and easy to talk to and are really helpful
The rooms are amazing.
Very clean rooms and nothing is to much trouble for anyone

Reply from Nikki Rogers, Owner at Bascombe Court

Thank you for taking the time to review Bascombe Court and for your kind words, your feedback is so important to the team and the continuous improvement of our home. We are very happy that yours and your relatives experience in our home was positive and that the staff were helpful and kind. Best wishes, Kerry and the Team at Bascombe Court

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Review of
Roundham Court
from Rose C (Daughter of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience

Excellent care home. The Staff are brilliant, they are always helpful and are always on hand to talk to. My mom is very well cared for, and I couldn't ask for more. Her room is always clean, they do daily activities, and she is very happy here.

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Review of
Puddavine Court
from S P (Partner of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

If I could give no stars I would. Accommodation is not fit for purpose for a disabled person. No disabled bathroom, no room for a wheelchair or walking frame. Torn blinds on the windows, etc. Clothes went missing. Buzzer not responded to in a timely manner even when lying on the floor after a fall.

The overall facilities are worn and in need of refurbishment. All staff with the exception of two self-important members, tried their best but you cannot overlook the poor accommodation and facilities. Had I not been so ill, I would not have left my partner there - simply shocking.

Reply from Nikki Rogers, Owner at Puddavine Court

We are sorry that the complainant felt the need to write such a review. We have worked tirelessly with herself and her partner, who was the resident at the home, to facilitate, what was a respite care stay, asked for at very short notice. We accepted the lady's written complaint on leaving the home and responded accordingly. We recognise that everyone has a right to state how they found the care home, however we did try to facilitate the gentleman's stay to the best of our ability and have already written back to this lady with our thoughts and apologies. The home has been recently refurbished and has a team of maintenance personnel on site with an on-going maintenance programme. We can only say that no other review has ever been so critical.

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Review of
Quay Court Care Centre
from W H (Next of Kin) published on 24 May 2024

Submitted via Website • Report

Overall Experience

My family member has been a resident at Quay Court for over a year. The care and support given to her have been exceptional. It is clear to see the management take their time to get to know the resident (and the family!) as the care plan perfectly reflects the care needs. The management team are also

very approachable and always make time to speak with me when I visit. The staff are person centred with their approaches to each resident and it’s a delight to watch them interact with them all in the communal lounge. Laughter can be head throughout the building and nothing seems to be too much trouble at all. There’s the odd wait here and there but that’s to be expected, but even with this wait it doesn’t deduct on the care they provide. The activities on offer varied and the staffing team actively encourage all to participate. Overall, I would highly recommend Quay Court. My family member has flourished since being in their care. Thank you will never be enough.

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Review of
Quay Court Care Centre
from Jenny A (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Quay Court and the staff.
The care my Mum received from entering the home in November 2023 to her passing in May 2024 was excellent. The support I myself received on the days leading to Mum's passing will always be remembered with gratitude.
Mum unfortunately had Dementia

and with the disease, there can be times when behaviour is problematic. However, during such times, dignity, respect and care were maintained. Special thanks to the managers and the nurses and staff, too numerous to mention who cared for Mum.

Reply from Nikki Rogers, Owner at Quay Court Care Centre

Dear Jenny. Thank you for your kind words. I know the staff and management will be really pleased to know that you felt that your mother was cared for with dignity and compassion during her time with us at Quay Court and that you yourself felt supported when you needed it. I know that your mother will be sadly missed by all in the home. Best wishes.

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Review of
Quay Court Care Centre
from Jane D (Daughter of Resident) published on 28 March 2024

Submitted via Website • Report

Overall Experience

Mum was a resident at Quay Court for a year. A particular member of staff and the team have always been professional, and supportive and have gone above and beyond to support Mum and in communicating with me. Mum's behavior would often be challenging and the team always dealt with issues in a caring

manner. Diabetic food was great and entertainment/activities were laid on. I have no hesitation in recommending Quay Court to others.

Reply from Nikki Rogers, Owner at Quay Court Care Centre

Thank you for your kind review of Quay Court. We are pleased to know that your Mum received a good level of care during her stay with us and that as a family you felt that your Mum and your family were well supported and communicated with.

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Review of
Kahala Court
from Christine H (Wife of Resident) published on 27 March 2024

Submitted via Website • Report

Overall Experience

My husband has had a week's respite. He enjoyed his stay and was very happy with his care. I’m glad he was well cared for. I would take him there for respite again. He was extremely happy and would like to go there again.

Reply from Nikki Rogers, Owner at Kahala Court

Thank you for your lovely review saying how happy your husband was whilst staying for respite at Kahala Court. I will let the home's manager and staff know that he was very happy. We wish you both well and look forward to seeing you if your husband comes to stay again.

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Review of
Puddavine Court
from Calvin M (Son-in-law of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience

I would like to share my wonderful experience of this care home. The staff are so client-centred and they ensured that my father-in-law was cared for, not just physically, but emotionally too.
I can honestly say that the staff there genuinely cared for my father-in-law, and he really appreciated the

level of the care given.
I was so impressed with the warmth the staff showed my father-in-law and it didn’t stop there, they were very kind and caring to all my father-in-law’s family.
They always made us feel welcomed when we visited and made us cups of tea and always offered us meals during mealtimes.
I work for the NHS and often worked late, they always made me feel welcomed when I turned up after 6:00 pm or early in the morning to see my father-in-law.
I just want to thank the staff and their managers for giving both my father-in-law and his family, a good experience of him being in a care home.
I will speak of my father-in-law’s experience there with fond memories.

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Review of
Puddavine Court
from Pam M (Daughter of Resident) published on 23 August 2023

Submitted via Website • Report

Overall Experience

I am writing to let you know how well the staff at the care home cared for my late father. They were fantastic. He was there for nearly five years. Towards the end of his life in July, the nurses and manager were so great and caring. They couldn’t do enough to make his last days as comfortable as possible.

I would highly rate this care home to others who are thinking of care for their parents.

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Review of
Quay Court Care Centre
from Sally W (Daughter of Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience

Mum was at Quay Court for almost a year until she had to go to the hospital just before Christmas following a stroke. The staff are very caring and supportive. Very happy for Mum to have been there. I would like to send my thanks to all the staff for looking after Mum so well.

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Review of
Puddavine Court
from Collette s (Friend of Resident) published on 8 December 2022

Submitted via Website • Report

Overall Experience

Very friendly staff, efficient and helpful. I visit weekly and it's a pleasant atmosphere each time. They attend to residents that call them in a friendly manner. It's lovely that there is music playing in the lounge and it's always clean.
Never smells of wee. Experienced that in the past when working

for a pharmacy and it's never overheated in Puddavine.

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Review of
Quay Court Care Centre
from Jay W (Niece of Resident) published on 16 November 2022

Submitted via Website • Report

Overall Experience

Lovely staff with caring attitude doing their best to keep residents safe, happy, and well.
Covid regulations have meant a reduction in activities for the residents to participate in which is no fault of the home but has led to a bit of boredom creeping in with the residents.
Staff are well trained,

have an eye for detail, and deliver person-centered care to the best of their ability. Standards are good and the rooms look clean.
Meals are freshly cooked in-house by a chef who will go the extra mile to ensure all is being done to keep good nutrition and cater to the individual's choice.
All the staff are friendly and approachable, and communication is good. Senior staff and management clearly have taken the time to get to know the residents well and don't have to refer to notes.
I would be happy to spend my twilight days at Quay.

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Review of
Quay Court Care Centre
from Susan S (Daughter of Resident) published on 1 November 2022

Submitted via Website • Report

Overall Experience

My Mum has been at Quay Court for 18 months now, following a sudden worsening of her dementia, which resulted in her being admitted to hospital. I cannot praise enough, the way the manager and staff cared for Mum and supported me, as Mum settled into her new life at Quay Court. Mum's admittance to the

home was during the pandemic, with the ensuing contact difficulties, but the efficient 'safe contact' system set up by the home, was brilliant and it was lovely to be able to see Mum after several weeks of no contact during her hospital stay. The manager was especially supportive during Mum's social care assessment process and I cannot thank her enough for this.
Mum has settled into her new life well, her room and the resident lounges are light, airy, clean, warm and have a lovely view. The staff team are always cheerful, kind, caring and very patient!
Thank you everyone at Quay Court, you are wonderful.

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Review of
Puddavine Court
from S P (Daughter of Resident) published on 21 June 2022

Submitted via Postal Card • Report

Overall Experience

My mum was a resident at this care home for just over three years and Mum really enjoyed her stay there. The staff always go above and beyond what they have to do, they are all so kind and caring. During Mum's end-of-life care for her last ten days, I would never be able to describe all the lengths

they went to, to ensure Mum was in a comfortable and loving environment. Their kindness and attention were faultless and they made us so welcome on our visits. I would not hesitate to recommend this care home to anyone if you want safety, love and caring for your loved ones, this is where I would place them.

Reply from Nikki Rogers, Owner at Puddavine Court

Thank you for your kind words, your mother was a pleasure to look after and will be sadly missed by us all. We always try to do our best to ensure our families and our residents have the quality care and time they deserve throughout their stay with us especially when they are at the end of their life.
Best wishes, the team at Puddavine Court

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Review of
Roundham Court
from Brian H (Son of Resident) published on 1 June 2022

Submitted via Postal Card • Report

Overall Experience

My mother has been at Roundham Court for over two years and more than ever I have come to appreciate the high quality of care she receives. The teamwork of the staff several times has shown their awareness of my mother's usual state of health, identified changes in her behaviour, and dealt with potential

additional medical issues. Not an easy task in view of her Alzheimers and Dementia. She enjoys the pleasant and comfortable atmosphere with optional activities and entertainment encouraging social contact. All supported by the smiling faces of the staff as they interact with residents. Mum's emotional health is much improved, once again happy and cheerful.

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Review of
Roundham Court
from Heather E (Daughter of Resident) published on 29 December 2021

Submitted via Postal Card • Report

Overall Experience

My father has settled well into this care home and after a couple of weeks was willing to stay there. The staff are always kind and helpful while still following the rules due to covid.
There is a welcoming family feel and it's great to see so many in the lounge of their own free will including my

father who I thought would stay in his room.
Gives me peace of mind that he is safe warm and cared for and well fed.

Reply from Nikki Rogers, Owner at Roundham Court

Thank you for your lovely words, it will mean a lot to the staff especially at the moment when it is hard for them working in a care setting. They are a lovely bunch of staff at Roundham Court and we are extremely proud of them all and how they have coped this past two years. It is lovely to know that your dad has settled in so well and that he feels comfortable and at home enough to come down and join others in the lounge. I know that the Manager has a lot organised for the Christmas period so hopefully everyone will have a good Christmas regardless of covid and the limitations it has brought.
Best wishes, from the team at Roundham Court

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Care Homes Owned by Devon Care Group

Devon Care Group Locations (5)

Devon Care Group Reviews (134)

Quay Court Care Centre

Puddavine Court

Puddavine Court

Kahala Court

Bascombe Court

Roundham Court

Puddavine Court

Quay Court Care Centre

Quay Court Care Centre

Quay Court Care Centre

Kahala Court

Puddavine Court

Puddavine Court

Quay Court Care Centre

Puddavine Court

Quay Court Care Centre

Quay Court Care Centre

Puddavine Court

Roundham Court

Roundham Court

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