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Care Homes Owned by First Care Homes Group

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by First Care Homes Group
First Care Homes Group operate three care accommodations located in Cambridge, Ipswich and Hastings. They have been purpose-built to provide skilled and versatile nursing packages that are tailored to the individual.

An active and interesting lifestyle is supported alongside person-centred care, with the teams experienced in many complex and profound challenges.

First Care Homes Group Locations (2)

 

2 Care Homes owned by First Care Homes Group

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Park View Care Home

1 Chantry Close, Ipswich IP2 0QR 

9.9 169 reviews
"Very warm, caring environment and all staff kind and considerate. As a family we felt very confident in the care from all the staff. The…"   Read all 169 reviews
Location Type Care Home

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling… Read more about Park View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 69 Rooms from £1,495 / week
The Cambridgeshire Care Home

176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU 

9.8 104 reviews
"My mother was a resident of the Gt. Shelford home and I think she had a marvellous time there. We had tried to look after her at home but…"   Read all 104 reviews
Location Type Care Home

Purpose built & delivering the highest possible standards of care and hospitality for your loved one. Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive modern, purpose-built care home, providing residential,… Read more about The Cambridgeshire Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 72 Rooms from £1,795 / week

First Care Homes Group Reviews (273)

9.9
First Care Homes Group has a Group Review Score of 9.9 (9.870) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to First Care Homes Group must have a Review Score.

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Review of

The Cambridgeshire Care Home

from Sally D (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

March has been a challenging month for my mum and the whole team have really offered her loads of infectious encouragement and confidence to do well with her exercises and mobility. They have always been there in a very supportive and understanding way and have created a programme that meets her new
challenges so that she can regain independence. Each time she feels a little dejected they are warm and encouraging. The PT and well being team have also gone out of their way to help and support her in her progress and without all this support I feel sure she would have languished and not been able to make the progress and gain some independence back.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for such a wonderful review of your Mother's recovery, it is so encouraging and caring and really shows how our Carers and Wellbeing Teams, as well as our Strengthening and Conditioning Coach, can create such a positive outcome for Residents. Your Mother has embraced her recovery, it has been a delight to see her regain her confidence and independence. Thank you once again for your review I will be delighted to share this with the Teams.


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Review of

The Cambridgeshire Care Home

from Rebecca C (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank this home enough for the care and support they give the families and residents.
We said a sad goodbye to the staff when we lost my father in February,. At the beginning of March my mother had a fall, and unable to care for her at home, I called the customer relations manager. Mum arrived
11 days ago, to the most wonderful warm reception and it feels like we've come home.
The staff work so hard, to ensure residents are well cared for, it cannot be easy if everyone calls at once, but they always arrive with a smile and nothing is too much bother.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your very kind review of The Cambridgeshire Care Home's caring staff. It has been our pleasure to have cared for your Father and now to be able to care for your Mother and have you all return as a family. Looking forward to seeing you soon, thank you once again I will be sure to share your kind message with the Teams.


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Review of

Park View Care Home

from Alison C (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm, caring environment and all staff kind and considerate. As a family we felt very confident in the care from all the staff. The tone was set from the start with the welcome that our loved one received, and the reassurance given to the family. There was a real understanding how this is a difficult
time when your loved one is requiring residential care.
Would highly recommend.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, its a pleasure to care for your loved one. i will ensure that this is past on to all staff at Park View


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Review of

Park View Care Home

from T S (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have made my mum feel very welcome and loved. We had reservations about mum going into care but have been really impressed with the transition- aided by the caring team at Park View. She is now happy and settled in her new home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i am so pleased that mum has settled in well with us and has joined our family. i will pass on these lovely review to all the staff


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Review of

The Cambridgeshire Care Home

from Jacek G (Son of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of the Gt. Shelford home and I think she had a marvellous time there. We had tried to look after her at home but it became apparent that even with 24-hour days of three shifts of care nurses and family members the good old family home was an issue.


At Gt. Shelford, the constant

attention, the very high level of care and, I must say, the equally high quality cuisine ensured that my mother's autumn months were spent wrapped within a mantle of mentally stimulating and physically comforting friendship of luxurious comfort.


Even after my mother passed, the customer relations manager and deputy home manager went out of their way to help the family with much emotional support. One may not realise it until afterwards, but the time, help and attention we received form all the staff at the Home was a substantial support during the time the family needed it the most. This is something more lies outside a 'business plan', it is humanity, friendship and the essence of 'care'.


Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your beautiful review of The Cambridgeshire Care Home highlighting our exceptional care, kindness, wonderful cuisine and activities for Residents and Families. We offer excellent palliative care, meeting Residents End of Life wishes, upholding the Gold Standard Framework of excellence. We feel honoured to have been able to care for your Mother and support you all as a Family. We look forward to seeing you again, you will always be part of our Family and are always welcome.


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Review of

Park View Care Home

from C L (Husband of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hospital deemed my wife required 24/7 care. Myself and family were pleased with the location and quality of the home. Since then, despite being confined to bed, she has received excellent care and attention. Also staff have given myself and my daughter good support during our visits.
Would recommend
the home to anyone in need.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words, it's a pleasure to be able to care for your wife and also meet you. I will ensure that I tell the staff of this kind review.


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Review of

The Cambridgeshire Care Home

from Steve R (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved my mother here from Lancashire in December from a care home she had settled in for the past year. The Cambridgeshire Care Home team have done a superb job settling her in. She is looking great and is very much at ease. She loves the staff and the environment. I found the staff responsive and very
professional.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home, the teams are delighted to hear your very positive feedback. Your Mother is a delightful lady and always full of joy, she has a wonderful spirit and we enjoy her company very much. Looking forward to seeing you soon.


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Review of

The Cambridgeshire Care Home

from M E (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy we chose The Cambridgeshire Care Home for Mum. She is happier there than she has been in decades. She laughs a lot and makes the staff laugh, even though she is sliding into dementia.
The staff know her likes, dislikes and foibles. They clearly love her and are very attentive, treating
her with kindness and patience at all times.
Food is delicious, varied and plentiful. I was a little concerned on a recent visit that Mum wasn't eating all her lunch. It turns out that she regularly has three breakfasts which the staff cheerfully help her with.
Her room is nicely decorated and she has several pieces of furniture and paintings on the wall, making it home from home.
The communication from the staff is excellent - they will telephone if there is something to pass on about an aspect of Mum's care and are always available to talk and listen when I visit.
The activities are varied; Mum gets a lot out of meeting baby goats and lambs, singing and listening to the Banjo man, to name a few.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your lovely review of The Cambridgeshire Care Home and all we offer to our Residents. We enjoy our resident's company, get to know them and are happy to accommodate their needs and wishes. Your Mum is a wonderful character and we all enjoy her company, she makes us laugh frequently and does enjoy the variety of activities we have throughout the week. So glad you like your Mum's newly decorated room, it gives us great pleasure to update rooms with residents making independent choices towards their decor and surroundings. Very important that we are offering them these choices. We look forward to seeing you soon.


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Review of

The Cambridgeshire Care Home

from A H (Friend of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A good friend of mine has been living here for the past year. I visit her on a regular basis and I'm always impressed with the staff and facilities. Staff are attentive to not only the residents, but also guests. Special attention is paid to all aspects of residents, ensuring quality care. The facilities
are very well-kept, clean, welcoming, and beautifully decorated for the holidays. The home offers a range of engaging activities for residents to participate in on a daily basis. It is with pleasure I recommend Cambridgeshire Care Home.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your review of The Cambridgeshire Care Home, we enjoy your visits and the time you take to spend with our residents. Our head of Wellbeing will be so delighted to hear you enjoyed our Christmas decorations, he enjoys making the care home a welcoming environment whilst celebrating a number of events and special days. We always look forward to seeing you, thank you once again.


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Review of

Park View Care Home

from D E (Son of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Clean and modern, staff are excellent and food is very good.
Car park can become full on busy days.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, I will ensure the staff are aware of these kind words. Thank you for the feedback regarding the parking, we have taken this comment on board and this will be reviewed.


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Review of

The Cambridgeshire Care Home

from C L (Wife of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to put your loved one into a home is the worst feeling ever. I cannot rate the whole team highly enough. All of the home staff have been brilliant not only to my husband but to me as well. Friendly chats with all staff, a very happy home from home to be in and visit.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your review of The Cambridgeshire Care Home. We are so proud to know you think so highly of our Teams and how supportive we are for you and your Husband. We pride ourselves on having a wonderful, caring, happy team of people. Happy Staff Happy Home. We always look forward to seeing you and having a chat with you both. Looking forward to seeing you later.


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Review of

The Cambridgeshire Care Home

from B L (Cousin of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Superb care and good opportunities for residents to meet and chat. One downside, it would be better for the residents if more staff could speak English more clearly as most residents seem to be hard of hearing and this can make understanding difficult.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your review of The Cambridgeshire Care Home, we take your feedback very seriously. We realise it is difficult for some of our Residents, who are sometimes also hard of hearing, to understand conversation from time to time, despite all our staff having an excellent level of English, both spoken and written, which is assessed prior to employment. Our aim is to provide the best possible care to those we support; so we will be addressing your feedback to all our teams to remind them to address our Residents directly and give them time to respond. We are delighted that you recognise the opportunities we offer Residents to meet, make new companions, have a choice of activities and that we are encouraging and supporting them to carry on their hobbies and interests and to try new things. Thank you once again, we look forward to seeing you soon.


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Review of

Park View Care Home

from Janet N (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Park View Care Home highly enough.
The staff made my Mum's final years the very best they could be and her inevitable passing was treated with dignity and compassion.
Mum spent 5 years at Park View and was treated with care and love. The staff are so special and the standard all care
homes should aim for.
Thank you all very much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much this lovely review, I will ensure all the time read this. It was such a pleasure to be able to care for mum and also meet you all as a family, please come by and say hello from time to time. You are all sadly missed by all.


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Review of

The Cambridgeshire Care Home

from O S (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Cambridge Care Home for over two years, and we both agree that it could not have been a better choice.
It's a bright, welcoming place with comfy rooms, well-tended and attractive gardens, and plenty of space for the various activity groups to meet or just chat.
Having so many
on-site services like hairdressing and podiatry makes life easy and we love the Bistro when we're visiting for coffee and cake with Mum. Catering deserves a special mention as the meals are freshly prepared and are of a very high standard.
The staff are unfailingly cheerful, warm, friendly and efficient and always go the extra mile. It really feels like a home from home!

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home. The teams will be thrilled to hear your comments and praise. It is a pleasure for us to be here for your Mother and you as a family and we are so glad you make use of the facilities together. We look forward to seeing you soon.


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Review of

The Cambridgeshire Care Home

from Sally C (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fabulous Christmas celebration season The Cambridgeshire Care Home have given us. Where do I start?
The attention to detail of all the wonderful decorations including the amazing fairy lights well before the big day.
The spirit of the happy go lucky party atmosphere of the Winter Wonderland
enjoyed by all.
The wonderful memories of spending Christmas Day with my lovely mum enjoying a very tasty meal. The Cambridgeshire Care Home even assisted in putting our tables together with other residents which enhanced the party atmosphere. Nothing fazed the staff at all.
My mum has now been experiencing each and every day the best care we could have asked for after one year. We often remark she looks better now than she did one year ago.
I feel that Cambridgeshire Care Home are all extended family members. The love, care, transparency and consistent commitment is exceptional. We have no hesitation in recommending The Cambridgeshire Care Home to all we meet. Well done.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care and our Christmas Season. We are always so happy to welcome you all to our festivities and really appreciate how much you, as families, give back to us. It really is one big happy family, we are all so proud to be part of such a wonderful care home offering exceptional care and support for everyone.


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Review of

The Cambridgeshire Care Home

from L H (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very kind to my mother over the last four years. They all seem very genuine in their interactions with her and she is happy and I know she feels safe at the home. Happy to recommend the care home to other families.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your review of The Cambridgeshire Care Home. It is our honour to be able to care for your Mother, she is a wonderful lady and a great character. We look forward to seeing you again soon.


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Review of

The Cambridgeshire Care Home

from Glynis B (Daughter-in-law of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From early December The Cambridgeshire Care Home came more alive with lights, refreshments (mulled wine), energy and joy. The Winter Wonderland event was well attended, not to be missed next year, the food fabulous (as always) the entertainment and stalls, a great festive vibe. The staff go out of their
way to make sure the residents and their loved ones are included and catered for. Credit must go to the Home Manager and all the staff for putting on such a warm festive event.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your review of The Cambridgeshire Care Home. We are thrilled you enjoyed the Winter Wonderland Christmas event, we are very proud of our events and are delighted that so many family and friends joined us. Our Home Manager loves to be involved with the events and ensures everyone from Residents to Family, staff and Visitors are all having a wonderful time. Look forward to seeing you soon.


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Review of

The Cambridgeshire Care Home

from J C (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Cambridgeshire Care Home since September 2024. We are so thrilled with the care she is receiving. The staff have been friendly, helpful and welcoming from the start and there is a great sense of family and care. Communication is very good and we have been kept in touch on any
issue, however small. Mum is living with quite severe dementia and needs a lot of stimulation. There are plenty of activities which families can also join in when visiting! Family and visitors are made so welcome at any time of the day and it feels as close to a home from home as such a place can do.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home, we are so happy that you feel the warm homely welcome and wonderful atmosphere we offer. Our dedicated Activity and Wellbeing Team of 6 staff will be so pleased to know that their offering of person-centred and sensory activities, as well as one-to-one time with Residents, to allow them to continue their hobbies, interests or enjoy garden walks is appreciated. We are so glad you join in the activities too, lovely to have Families taking part.


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Review of

The Cambridgeshire Care Home

from M C (Wife of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for four months. We were made so welcome on our initial visit to the home by every member of staff and that welcome has continued throughout my husband's residence there. He has settled very happily, is extremely well cared for by amazing supportive staff and enjoys the
excellent range of activities on offer each day. All the residents are treated with respect and dignity but most importantly with love.
The home is spotlessly clean, the rooms are attractively furnished and residents are encouraged to personalise them with favourite pieces of furniture and pictures from home.
The food for every meal is delicious, beautifully served in attractive dining areas and birthdays are celebrated with wonderful birthday cakes.
If we have any concerns they are dealt with immediately and likewise the staff inform us immediately if they have any concerns about my husband.
We are delighted with the care and support we have received in making this decision.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home. It is our pleasure and honour to be able to care for your Husband and you all as a family. We are so pleased that you all feel so supported, and that you recognize our standards of keeping a spotlessly clean home and being able to offer a highly nutritious and delicious menu, as chosen by our Residents, prepared and cooked for by our classically trained Chefs. We always look forward to seeing you as you are a wonderful family. Thank you once again for your wonderful review, the Teams will be thrilled and proud to hear all about it.


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Review of

Park View Care Home

from T C (Daughter of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken ill on a Sunday and my quick visit ended up staying for ten hours. During this time whilst we waited for the out-of-hours doctor, all of the care team not only ensured that my dad was ok but also looked after me ensuring that I ate something. It was a fantastic opportunity to witness
first-hand the days activities, meal times and all the team at work.
I am so pleased that I have found such a wonderful care home for my dad.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Your dad is a pleasure to look after, I am so pleased he decided to remain in our care. Hope you all had a lovely Christmas and New Year with us all at Park View.


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Awards / Recognitions (0)

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Frequently Asked Questions about First Care Homes Group

How many Care Homes does First Care Homes Group own?

First Care Homes Group own 2 Care Homes.

Which First Care Homes Group Care Homes have the highest review score?

Park View Care Home & The Cambridgeshire Care Home have the highest review score.
First Care Homes Group in Cambridgeshire First Care Homes Group in Suffolk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact First Care Homes Group to verify any information. View our terms and conditions. First Care Homes Group has a Platinum Service – more info.