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Care Home Owned by First Care Homes Group in Suffolk

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by First Care Homes Group in Suffolk

Only the locations & reviews in Suffolk for First Care Homes Group are showing below.

View the details of all 2 locations (with 273 reviews) owned by First Care Homes Group

First Care Homes Group Locations in Suffolk (1)

 

1 Care Home owned by First Care Homes Group in Suffolk

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Park View Care Home

1 Chantry Close, Ipswich IP2 0QR 

9.9 169 reviews
"Very warm, caring environment and all staff kind and considerate. As a family we felt very confident in the care from all the staff. The…"   Read all 169 reviews
Location Type Care Home

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling… Read more about Park View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 69 Rooms from £1,495 / week

First Care Homes Group Reviews in Suffolk (169)

9.9
First Care Homes Group has a Group Review Score of 9.9 (9.873) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to First Care Homes Group must have a Review Score.

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Review of

Park View Care Home

from Alison C (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm, caring environment and all staff kind and considerate. As a family we felt very confident in the care from all the staff. The tone was set from the start with the welcome that our loved one received, and the reassurance given to the family. There was a real understanding how this is a difficult
time when your loved one is requiring residential care.
Would highly recommend.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for this lovely review, its a pleasure to care for your loved one. i will ensure that this is past on to all staff at Park View


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Review of

Park View Care Home

from T S (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have made my mum feel very welcome and loved. We had reservations about mum going into care but have been really impressed with the transition- aided by the caring team at Park View. She is now happy and settled in her new home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

thank you so much for these kind words, i am so pleased that mum has settled in well with us and has joined our family. i will pass on these lovely review to all the staff


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Review of

Park View Care Home

from C L (Husband of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hospital deemed my wife required 24/7 care. Myself and family were pleased with the location and quality of the home. Since then, despite being confined to bed, she has received excellent care and attention. Also staff have given myself and my daughter good support during our visits.
Would recommend
the home to anyone in need.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words, it's a pleasure to be able to care for your wife and also meet you. I will ensure that I tell the staff of this kind review.


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Review of

Park View Care Home

from D E (Son of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Clean and modern, staff are excellent and food is very good.
Car park can become full on busy days.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, I will ensure the staff are aware of these kind words. Thank you for the feedback regarding the parking, we have taken this comment on board and this will be reviewed.


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Review of

Park View Care Home

from Janet N (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Park View Care Home highly enough.
The staff made my Mum's final years the very best they could be and her inevitable passing was treated with dignity and compassion.
Mum spent 5 years at Park View and was treated with care and love. The staff are so special and the standard all care
homes should aim for.
Thank you all very much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much this lovely review, I will ensure all the time read this. It was such a pleasure to be able to care for mum and also meet you all as a family, please come by and say hello from time to time. You are all sadly missed by all.


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Review of

Park View Care Home

from T C (Daughter of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken ill on a Sunday and my quick visit ended up staying for ten hours. During this time whilst we waited for the out-of-hours doctor, all of the care team not only ensured that my dad was ok but also looked after me ensuring that I ate something. It was a fantastic opportunity to witness
first-hand the days activities, meal times and all the team at work.
I am so pleased that I have found such a wonderful care home for my dad.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Your dad is a pleasure to look after, I am so pleased he decided to remain in our care. Hope you all had a lovely Christmas and New Year with us all at Park View.


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Review of

Park View Care Home

from G C (Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently came out of hospital after a stroke. I came straight to Park View and received a very warm welcome from the manager. Considering it is a daunting experience moving to a new home I appreciate the welcome from all the staff. The home displays a very high standard. The rooms are of a high standard
with high-quality fittings. The care shown to me has been exceptional!

Reply from Sharon Bowen, Customer Relations at Park View Care Home

What an absolute pleasure it was to welcome you to Park View. Knowing that you are happy makes us feel happy. Thank you for these lovely words.


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Review of

Park View Care Home

from Paul H (Son of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't give Park View enough praise, in the short time my father has been a resident he has improved beyond the family's expectations. The staff have been amazing!
I would like to thank all the staff for the amazing job they are doing looking after my father.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words. it is an absolute pleasure to have Dad here with us. I will ensure the team are aware of your kind words.


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Review of

Park View Care Home

from David B (Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Surroundings comfortable and friendly as well as being efficient in delivery.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your comments to the staff


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Review of

Park View Care Home

from K H (Daughter of Resident) published on 22 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Park View in June for respite care and is now a permanent resident. Park View has a bright, clean, welcoming environment, and the staff are all extremely friendly and helpful. They were very keen to ensure my father settled in quickly and he is comfortable, well looked after and
happy.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for these kind words, it's such a pleasure to have your father in our care. I will ensure the team are aware of this lovely review.


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Review of

Park View Care Home

from Clarence N (Resident) assisted by family/friend published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and caring home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your review, I will ensure to let the floor know of your comments. Looking forward to seeing you soon.


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Review of

Park View Care Home

from Suzanne F (Niece of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View have been very good with my uncle and he has enjoyed his time with them, they enabled him to have and enjoy his later life, joining in games and activities. His care has been so very good and he has been able to make friends in a light, bright environment. This would not have been possible
if he had remained at home due to his dementia. The kindness of the staff towards my uncle has been above and beyond whatever they were paid. Thank you all so much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for this review, it was a pleasure to be able to look after your uncle, I will pass on these lovely comments to the team.


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Review of

Park View Care Home

from D R (Wife of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first point of contact with the manager, I knew we were going to be looked after extremely well and I can't express how well my husband was cared for in the four weeks of his respite. Visiting was a pleasure, every member of staff was always smiling and friendly. I would not hesitate to recommend
Park View and use them again.
I would just like to thank everyone for making my recovery from hip surgery effortlessly easy. Long may you continue your excellent services.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

it was such a pleasure to meet you both, please make sure you both come to visit us again. Hope you're both enjoying being back at home again. I will ensure I pass on these lovely comments to the staff.


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Review of

Park View Care Home

from T C (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Park View. When deciding on a care facility, you are putting your trust in staff to care for your relative, just like they are one of family. This is exactly what they do. My mother was made to feel so welcome from the outset and in just a few short weeks we have seen
a significant improvement my mother's health and wellbeing. The staff are kind, caring, compassionate and attentive. It means so much to us as a family to know our mother is being so well cared for.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for these kind words, I will ensure the team are aware of this review. It is a pleasure to look after Mum.


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Review of

Park View Care Home

from Ian M (Father of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son received excellent end-of-life care for which my family is exceedingly grateful. Nothing was too much trouble both for our son or his relatives and made a very sad occasion slightly easier.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

it was such a pleasure to meet you all, and to get to know your son. I will ensure I hand these kind words to the staff.


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Review of

Park View Care Home

from Craig M (Resident) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have stage 4 bowel cancer. I need quality palliative/end-of-life care and personal care. So for me, this ticks all the boxes. When I need personal nurses at 3 AM it is reassuring to know staff are hands-on and come straight away. If there are issues with modifying times for meds or food/dietary requirements
the staff listen and adjust routines to your personal way. Yes, the environment, food and ambience are great but it's the care and attention and staff that matter.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

What a pleasure it has been to meet you and your family at this sad time.


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Review of

Park View Care Home

from Charles C (Husband of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for better loving care for my dear wife over the last six weeks of her life on this earth. The staff were professional in all they did and my wife was completely pain-free at the end. Some staff went the extra mile and even came in on their days off to make sure my wife was comfortable.
It was also such a comfort to my wife to have our dog with her every day.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for these kind words, we will miss seeing the dog, so please ensure you pop by for a cup of tea and cake. it was a pleasure to be able to look after your wife.


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Review of

Park View Care Home

from Marion B (Respite Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here in Park View for 2 weeks of respite care after a knee replacement followed by a week in hospital and unfortunately, my husband passing away. Park View has been wonderful in helping me get back on my feet and my mind sorted after a very traumatic time for me. The staff are so kind, considerate,
caring and nothing is too much bother. They are all wonderful. I have enjoyed my stay and will always remember everybody's kindness.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

it was our pleasure to able to provide you with the care needed at that time, please don't be a stranger and pop in for a cup of tea and a piece of the lovely homemade cake. I truly hope you're getting on well at home.


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Review of

Park View Care Home

from Mary D (Respite Resident) published on 21 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was lovely! Like a first-class hotel and just what the doctor ordered. Food and choice was excellent. Staff were always kind, welcoming and caring. I certainly wouldn't mind going back again. Thank you so much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for this lovely review, it was a pleasure to have you with us. Please come and have a coffee and cake with us all soon. Look forward to seeing you again.


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Review of

Park View Care Home

from Teresa E (Daughter of Resident) published on 5 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mum over the last 4 years has been outstanding and over her last days, the care was stepped up even further. The compassion and dignity was first class. The support my family and I got was also first class. Couldn't have asked for better care. I have been connected with Park View for
the last 10 years as my dad previously spent 6 years here before he passed.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for these kind words, it's been a pleasure to be able to care for your parents, Mum is truly missed by all. Please come back to see us soon, all staff would be delighted to see you all.


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