Care Homes Owned by Harbour Healthcare Ltd

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Harbour Healthcare Ltd
Harbour Healthcare Ltd are skilled in a wide range of care provision, including nursing, dementia and end of life care, while focusing on assisted living and also helping younger adults with a disability.

Alongside skilled care, the provider feels strongly that clients should enjoy homely environments, with excellent interiors and gardens and welcoming staff who also make the home a pleasant place to visit. All seventeen Harbour Healthcare homes take pride in a strong community reputation and in supporting active and interesting lifestyles for those in care.

Harbour Healthcare Ltd Locations (23)

 

23 Care Homes owned by Harbour Healthcare Ltd

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Madison Court Care Home

Madison Close, Parr, St Helens WA9 3RW 

9.9 80 reviews
"My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall…"   Read all 80 reviews
Location Type Care Home

Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing. The home has three floors with 66 rooms that are all en-suite and there are two large lounges on… Read more about Madison Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 66 Rooms from £921 / week
Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD 

9.9 117 reviews
"What can I say this amazing care home is the best the management to start with they are lovely and friendly when we arrive always make…"   Read all 117 reviews
Location Type Care Home

Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd. The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It… Read more about Ty Gwynno Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 46 Rooms from £1,032 / week
Devonshire House and Devonshire Lodge Care Home

Woolwell Road, Woolwell, Plymouth PL6 7JW 

9.8 99 reviews
"Mum has been really well looked after at Devonshire House and Lodge and the staff have shown her great kindness, compassion and dignity.…"   Read all 99 reviews
Location Type Care Home

Devonshire House and Lodge Care Home is located to the north of Plymouth, on the edge of Dartmoor. The home is convenient for shops, amenities and public transport. The local shopping centre is just five minutes away. This is a purpose built care… Read more about Devonshire House and Devonshire Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 77 Rooms from £1,100 / week
Gotton Manor Care Home

West Monkton, Cheddon Fitzpaine, Taunton TA2 8LL 

9.8 66 reviews
"As always, the staff are brilliant and caring. Every time I visit, they are very welcoming. The food is very good and a good choice. It is…"   Read all 66 reviews
Location Type Care Home

Gotton Manor care home provides residential, nursing, palliative care and dementia care for up to 60 older people, from respite stays to long-term residence. This beautiful home was once a manor house; it has been refurbished with tasteful, modern… Read more about Gotton Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms from £1,300 / week
Belle Vue Care Home

8 Belle Vue Road, Paignton TQ4 6ER 

9.8 75 reviews
"Staff helpful and friendly, nothing to much trouble, not an easy job on the Dementia level but things seem to run as smooth as…"   Read all 75 reviews
Location Type Care Home

Belle Vue Care Home is found in the coastal town of Paignton, a seaside town on the coast of Tor Bay in Devon. The Torbay area is a holiday destination known as the English Riviera. Belle Vue Care Home is crafted to offer the finest in every aspect,… Read more about Belle Vue Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 52 Rooms from £1,400 / week
Treetops Court Care Home

Park Road, Leek ST13 8XP 

9.8 81 reviews
"This is the third home Mum has been in since April 2024 and this is the only 1 she settled into straight away. Lovely helpful staff.…"   Read all 81 reviews
Location Type Care Home

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and residential care for older people and care for those who… Read more about Treetops Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 70 Rooms from £1,100 / week
Peel Moat Care Home

2 Peel Moat Road, Heaton Moor, Stockport SK4 4PL 

9.8 56 reviews
"The care my great-aunt has received since the beginning of the year has, on the whole, been excellent. The facility is clean & well…"   Read all 56 reviews
Location Type Care Home

Set in a desirable residential road in Stockport, Peel Moat Care Home is very much a residential home with local popular appeal. Residents have often lived locally and know that they are only just a stone’s throw from the local shops and churches. At… Read more about Peel Moat Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 31 Rooms from £1,050 / week
The Old Vicarage & The Willows Care Home

Fir Tree Lane, Burtonwood, Warrington WA5 4NN 

9.8 74 reviews
"When I visited my Mum today she was having afternoon tea with the other residents. It was a lovely atmosphere. The staff organise some…"   Read all 74 reviews
Location Type Care Home

The Old Vicarage & The Willows Care Home has just been refurbished and is undoubtedly amongst the finest in the region for resident comfort and quality. It is situated on the outskirts of Burtonwood village in a quiet, rural location but is less… Read more about The Old Vicarage & The Willows Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms from £1,200 / week
Elburton Heights Care Home

33 Springfield Road, Elburton, Plymouth PL9 8EJ 

9.7 86 reviews
"I could not have been happier with the care my mum was given. The staff were exceptional and I cannot speak too highly of the place. The…"   Read all 86 reviews
Location Type Care Home

Elburton Heights Care Home is located in Plymouth's Elburton district and is close to shops, public transport and amenities, as well as not being far from the city centre. This purpose-built care home provides nursing and care for older people who… Read more about Elburton Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 73 Rooms from £1,100 / week
Cromwell Court Care Home

76 Church Street, Warrington WA1 2TH 

9.7 98 reviews
"My mum is a resident and since being at Cromwell Court has improved so much. She is very well looked after and the staff are amazing and go…"   Read all 98 reviews
Location Type Care Home

Cromwell Court Care Home is located just a short distance from the pleasant town of Warrington and can be easily reached by public transport. The home can accommodate both married couples and single residents and every effort is made to make residents… Read more about Cromwell Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 67 Rooms from £1,100 / week
Ty Eirin Care Home

Parc Eirin, Thomastown, Tonyrefail, Porth CF39 8EE 

9.7 90 reviews
"I am very pleased with the care my wife is receiving. All staff are most friendly and professional in their duties. I would add that this…"   Read all 90 reviews
Location Type Care Home

Ty Eirin Care Home delivers residential and palliative care to up to 87 older people. Situated in the village of Thomastown, South Wales, the home is half an hour’s drive from Cardiff. The village is largely residential but there are plenty of shops… Read more about Ty Eirin Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 87 Rooms from £1,000 / week
Woodlands Care Home

4 Wigan Road, Westhoughton, Bolton BL5 3RJ 

9.7 54 reviews
"Over the Christmas period my dad's dementia became too much for my mum to manage and we took the very difficult decision to seek care for…"   Read all 54 reviews
Location Type Care Home

Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching. The care home has looked closely at what it takes to live a good life with dementia and staff are determined… Read more about Woodlands Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 55 Rooms from £1,177 / week
Oak Lodge Care Home

Lordsleaze Lane, Chard TA20 2HN 

9.7 73 reviews
"Dad has repeated several times over the last month, how good and friednly/caring the staff are who look after him. It makes such a…"   Read all 73 reviews
Location Type Care Home

Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment. Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities… Read more about Oak Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 47 Rooms from £1,500 / week
Bentley Manor Care Home

Sherborne Road, Crewe CW1 4LB 

9.6 57 reviews
"Bentley Manor for me is a brilliant place for my mum. Everyone is brilliant with her even when we come to visit. The staff make us so…"   Read all 57 reviews
Location Type Care Home

Welcome to Bentley Manor Care Home, located just north of Crewe town centre. The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas. This very popular purpose-built care home is spacious… Read more about Bentley Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 80 Rooms from £1,150 / week
Clement Court Care Home

Clement Road, Chell, Stoke-on-Trent ST6 6JN 

9.6 58 reviews
"This care home is very good. The atmosphere is friendly and welcoming. The level of care is superb and nothing is too much trouble. As a…"   Read all 58 reviews
Location Type Care Home

Clement Court Care Home is purpose built which means it’s easy for the team to meet the needs of residents. All bedrooms are a good size and there are plenty of communal areas for residents to enjoy time together or to find a space for some quiet… Read more about Clement Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 80 Rooms from £949 / week
Kingswood Manor Care Home

Woolton Road, Woolton, Liverpool L25 7UW 

9.5 74 reviews
"My dad arrived at Kingswood Manor 2 days ago and what an incredible nursing home this is. The manager has been wonderful from the first…"   Read all 74 reviews
Location Type Care Home

Welcome to Kingswood Manor Care Home, a historic Grade 2 listed building built in 1839 and a well-known local landmark, with a beautiful sweeping staircase, painted ceilings and original cornices. Care within the home is led by an experienced and… Read more about Kingswood Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 44 Rooms from £990 / week
Hilltop Court Care Home

Dodge Hill, Heaton Norris, Stockport SK4 1RD 

9.5 73 reviews
"I was very impressed with the overall experience here, but especially with the high standard of care given by the staff to the residents,…"   Read all 73 reviews
Location Type Care Home

Hilltop Court Care Home is purpose-built to provide the very best of everything, from the outstanding care, to the beautiful accommodation, to the high quality, delicious food and enjoyable lifestyle activities. The dedicated team is experienced and… Read more about Hilltop Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Substance Misuse
  • 50 Rooms from £1,249 / week
Chestnut Lodge Care Home

1 Shakespeare Close, Butler Street East, Bradford BD3 9ES 

9.4 27 reviews
"My father was admitted to the nursing home after being in hospital with dementia and a cancer growth on his temple. He had lost a…"   Read all 27 reviews
Location Type Care Home

Ideally located, just minutes from Bradford city centre,Chestnut Lodge Care Home provides residential care and nursing care for frail and elderly members of the community, as well as those suffering from dementia and dementia type illnesses. The… Read more about Chestnut Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 80 Rooms from £1,200 / week
Bright Meadows Care Home

Breightmet Fold Lane, Breightmet, Bolton BL2 6PP 

9.3 116 reviews
"I am generally quite happy with the care my mother has recieved. Staff have been quick to pick up on issues that need addressing and to…"   Read all 116 reviews
Location Type Care Home

The team at Bright Meadows Care Home provide residential, nursing convalescent, palliative and respite care for up to 120 residents. All bedrooms are en suite, maintaining and promoting dignity for residents and allowing as much independence as possible.… Read more about Bright Meadows Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 121 Rooms from £1,128 / week
Kingswood Mount Care Home

Woolton Road, Woolton, Liverpool L25 7UW 

8.7 57 reviews
"Our mum was admitted to Kingswood Mount three and a half years ago during covid, during the time she was there she was shown nothing but…"   Read all 57 reviews
Location Type Care Home

Kingswood Mount Care Home is a purpose built home and is situated in Woolton, some 7 miles from Liverpool in a very quiet, pretty location, surrounded by trees and extensive private gardens. Harbour Healthcare have very recently acquired the home… Read more about Kingswood Mount Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 45 Rooms from £1,200 / week
Clumber House Care Home

81 Dickens Lane, Poynton, Stockport SK12 1NT 

8.4 12 reviews
"Mum receives excellent care. Good support from management when dealing with continuing health care meetings. Nothing is too much trouble…"   Read all 12 reviews
Location Type Care Home

Clumber House Care Home has been renovated to provide the very best of everything, from the outstanding care, to the beautiful accommodation and delightful gardens, to the high quality, delicious food and enjoyable lifestyle activities. The dedicated… Read more about Clumber House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 41 Rooms from £1,350 / week
Regency Hall

The Carriage Drive, Hadfield, Glossop SK13 1PJ 

8.1 16 reviews
"Putting mum into care was a heart-breaking decision and one that I struggled with for a long time. I looked everywhere and nowhere was ever…"   Read all 16 reviews
Location Type Care Home

Regency Hall is a residential care home in Hadfield, Derbyshire. Staff at the home offer life experiences of people with dementia and other neurological or physical conditions. The team is on hand 24 hours a day, seven days a week, 52 weeks of… Read more about Regency Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 68 Rooms from £930 / week
Fleetwood Heights Care Home

Rochdale Road, Greetland, Halifax HX4 8HE 

6.3 38 reviews
"The management and medical staff were absolutely brilliant when my uncle was asked to move from his care home at exceptionally short…"   Read all 38 reviews
Location Type Care Home

Fleetwood Heights Care Home is situated in Greetland, within the metropolitan borough of Calderdale, West Yorkshire. The origins of Greetland may trace back to a Roman settlement, potentially named Cambodunum. This stems from the discovery of a Roman… Read more about Fleetwood Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 72 Rooms from £1,100 / week

Harbour Healthcare Ltd Reviews (1577)

9.4
Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.368) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Gotton Manor Care Home

from L T (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Gotton for nearly 2 years, and it's a great place. I can't recommend it enough. You always get a warm welcome, nothing is ever to much trouble, you are always updated on his wellbeing. All the staff are lovely. The activities are great he joins in with everything, and the lady who runs
the activities always makes sure no-one misses out. When it's nice weather they can sit outside and soak up the sun with lovely views of the countryside. When I visit I feel like we are all one big family. You couldn't ask for a better place.

Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for this amazing review. We are so pleased that you are made to feel welcome. We are all pleased to continue to care for Dad. He really does enjoy the activities, the beautiful views and looking out for the birds.


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Review of

Kingswood Mount Care Home

from Hannah W (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in really nicely here in the past month, and we're really pleased with the staff and how happy he seems here.
Staff are lovely and have been really reassuring with meeting his needs and with ensuring both his physical and mental well-being.

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Review of

Ty Eirin Care Home

from Rhodri M (Husband of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my wife is receiving. All staff are most friendly and professional in their duties. I would add that this friendliness extends to myself as well and nothing is too much trouble.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you for your kind review of our home. We always look forward to your daily visits.


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Review of

The Old Vicarage & The Willows Care Home

from Janice B (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

When I visited my Mum today she was having afternoon tea with the other residents. It was a lovely atmosphere. The staff organise some super afternoons and everyone enjoys themselves. It is a pleasure to visit my Mum. I would like to thank all the staff for making my Mums life comfortable and for giving
me peace of mind.

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Review of

Bentley Manor Care Home

from V P (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Bentley Manor for me is a brilliant place for my mum. Everyone is brilliant with her even when we come to visit. The staff make us so welcome. We even have a good rapport with the office staff, cleaners. So a big thank you to all. Forgot to say also entertainment staff.

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Review of

Gotton Manor Care Home

from T B (Power of Attorney of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

As always, the staff are brilliant and caring. Every time I visit, they are very welcoming. The food is very good and a good choice. It is always clean when I visit. Thank you all for everything you do for her.

Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your wonderful review. It is lovely to hear how the staff are so welcoming to visitors and the appreciation of how clean the home is. It is our pleasure to care.


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Review of

Bentley Manor Care Home

from John D (Husband of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Every member of staff showed consideration, respect and provided all necessary requirements.

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Review of

Woodlands Care Home

from J L (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum has only been here a short time but has settled well. All staff are attentive, supportive and strive to help as much as possible. Also have a very positive & caring attitude to residents and visitors alike.

Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you very much for your review. So nice to hear mum has settled in, the team strive to ensure new residents settle in, so it is like home from home.


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Review of

Madison Court Care Home

from J W (Husband of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall we go back now which gives me a sense of relief. The staff are very friendly and professional and my wife is not stressed at Madison court.

Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou for the lovely comments you have no idea how good it makes us feel when we know you can you leave your wife with us and know she is cared for. Once again we also have amazing, supportive relatives


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Review of

Ty Eirin Care Home

from N M (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff on Blue Harbour unit are amazing. They treat my mum with so much care and attention. She is always happy. I always leave her knowing she is in safe hands.
The activities team are also great. They do so much with the residents.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you for your lovely review. We are very happy to hear your mum has settled in at Ty Eirin and you also feel part of the Ty Eirin family.


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Review of

Clement Court Care Home

from S S (Niece of Resident) published on 2 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Very good staff are very pleasant. Food looks really good. My niece seems very settled there. Its a lovely home.

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Review of

Oak Lodge Care Home

from S L (Daughter of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has repeated several times over the last month, how good and friednly/caring the staff are who look after him. It makes such a difference to know that his experience is a positive one, thank you!

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Review of

Cromwell Court Care Home

from Jane H (Daughter of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident and since being at Cromwell Court has improved so much. She is very well looked after and the staff are amazing and go above and beyond. She is very happy and always looks clean. We as a family will always be grateful for the love and care she receives off the amazing staff. Thank
you so very much.

Reply from Tracey Eaton, Registered Manager at Cromwell Court Care Home

Thankyou so much for your lovely review. The staff at Cromwell really go above and beyond for every resident.


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Review of

Gotton Manor Care Home

from Rebecca M (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Gotton Manor in August of 2024, mum settled quickly and is very happy here. I was anxious about mum moving from her home of many years but I needn't of been , every member of staff and I mean everyone that works here in one form or another is amazing ! Nothing is ever too much trouble
and the care mum receives is outstanding, the food is fantastic and I'm always made very welcome when I visit. Thank you to all at Gotton Manor for looking after my mum so well.

Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your fantastic review of Gotton Manor Care Home. It is so lovely to hear how quickly your Mum settled and how happy she is at Gotton Manor. It is good to know that your mind is at rest. The care team really do like to make everyone feel at home and welcome and your Mum really enjoys being in the company of other residents and staff. It is our pleasure to care for her. Kind regards.


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Review of

Bright Meadows Care Home

from M G (Son of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I am generally quite happy with the care my mother has recieved. Staff have been quick to pick up on issues that need addressing and to deal with any of my concerns. The place is always clean and tidy and bright and airy. Staff & management are friendly & helpfull. Coming into care is a big adjustment
for my mother to make and staff are aware of that and respond accordingly.

Reply from Julie Valentine, Home Manager at Bright Meadows Care Home

What a lovely review, such a pleasure to read. Thank you for sharing your thoughts. With best wishes Julie


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Review of

Peel Moat Care Home

from Catherine W (Daughter of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home really go that extra mile . During my mother's recent 90th birthday they did all they could to make our family welcome in helping mum celebrate in style with live music, flowers, balloons , banners and a lovely birthday cake. My mother has been here for two years and despite
her dementia , she is thriving.
Any questions or suggestions are dealt with promptly and we are always kept up to date with any health issues. This is a Care home that really cares !

Reply from Charlotte West, Manager at Peel Moat Care Home

Thank you for this wonderful review for Peel Moat Care Home, I'm glad mum enjoyed her 90th party and your family felt welcome and enjoyed the live music. Your mum is well loved by the staff and hope she continues to thrive. Best wishes


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Review of

Peel Moat Care Home

from PAUL L (Great-Nephew of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The care my great-aunt has received since the beginning of the year has, on the whole, been excellent. The facility is clean & well staffed. The care staff are by far Peel Moat's greatest asset. Dedicated, caring, respectful and empathetic, not only to the residents but also to their families. They're
always happy to engage with family members and have a quick chat before continuing their good work. The administration and management team are excellent too, open to feedback or family concerns, however small, offering reassurance and always ensuring that any issues raised are addressed quickly. Nothing is ever too much trouble. We've also received regular updates too regarding our great-aunt's progress and any issues that may be affecting her physical health or wellbeing. I cannot recommend Peel Moat Care Home highly enough for the standard of care they provide. They provide excellent service as well as peace of mind to families.

Reply from Charlotte West, Manager at Peel Moat Care Home

Thank you for this fantastic review for Peel Moat Care Home, i am happy you find the staff dedicated and caring and that the administration and management were open to feed back of your concerns. Your great aunt has been a pleasure to have at Peel Moat and staff enjoy spending time with her. Best regards


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Review of

Belle Vue Care Home

from Christine P (Wife of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff helpful and friendly, nothing to much trouble,
not an easy job on the Dementia level but things seem to run as smooth as possible,
We are so glad we chose Belle Vue for my husband as we feel he gets the right care.
The reception staff do a great job and I appreciate their patience.
All
in all we have no worries.

Reply from Paula Melut, Registered Home Manager at Belle Vue Care Home

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your recognition of our staff's dedication and hard work, especially in providing care at the dementia level. It means a lot to us to know that you and your husband feel well-supported and reassured with the care we provide at Belle Vue.Your positive feedback about our team, including the reception staff, will be shared with them-it will certainly brighten their day!


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Review of

Belle Vue Care Home

from Andrew G (Son of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Just so impressed by Belle Vue care home - the staff are all excellent and keep mum active and entertained. I live some distance away, but have total peace of mind that mum is in good hands. It's definitely the people that make a place and I can't praise Belle Vue enough.

Reply from Paula Melut, Registered Home Manager at Belle Vue Care Home

Thank you for your wonderful review and for sharing your experience with Belle Vue. It means so much to us to hear that you feel at ease knowing your mum is in good hands. We understand how important it is, especially when living at a distance, to have that peace of mind, and were delighted that our team has been able to provide that reassurance for you.Our staff work hard to keep our residents active, engaged, and comfortable, and your kind words truly reinforce their dedication. I will be sure to pass on your praise to the entire teamthey will be so pleased to hear it!


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Review of

Belle Vue Care Home

from S B (Daughter of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I can't say enough in praise of Belle Vue Care Home. You often hear bad things on the news regarding care homes & not enough about really good ones. My mum has been a resident for over a year & every staff member, from the front door reception, to the carers, manager & cleaning staff are friendly &
my mum even calls them friends. The care is exceptional & mum is so much more relaxed now she has no worries. It's always a pleasure to visit mum & I'm made to feel welcome & no longer worry about her as I know she is in good kind hands & I will be informed of anything staff are concernd with re: mum's health. Thank you to all staff at Belle Vue for really caring about your residents.

Reply from Paula Melut, Registered Home Manager at Belle Vue Care Home

Thank you so much for your heartfelt review and for sharing such kind words about Belle Vue Care Home. It truly means the world to us to hear that your mum is happy, relaxed, and feels at home with us. Our team is dedicated to creating a warm, caring environment, and knowing that your mum considers our staff her friends is incredibly rewarding.We also greatly appreciate your recognition of our team's efforts-from the reception staff to the carers, management, and cleaning team. Your reassurance that you no longer worry about your mum's well-being is exactly what we strive for every day.It's always a pleasure to welcome you when you visit, and we are here for you and your mum whenever you need us. Thank you once again for your kind words and for trusting us with your mum's care.


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Awards / Recognitions (5)

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Frequently Asked Questions about Harbour Healthcare Ltd

How many Care Homes does Harbour Healthcare Ltd own?

Harbour Healthcare Ltd own 23 Care Homes.

Which Harbour Healthcare Ltd Care Homes have the highest review score?

Madison Court Care Home, Ty Gwynno Care Home & Devonshire House and Devonshire Lodge Care Home have the highest review score.