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Care Homes Owned by Kent Square Care Group (formerly APS Care Ltd)

  • Care Homes Owned by Kent Square Care Group (formerly APS Care Ltd)

Kent Square Care Group (formerly APS Care Ltd) Locations (3)

 

3 Care Homes owned by Kent Square Care Group (formerly APS Care Ltd)

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Burlingham House

Dell Corner Lane, North Burlingham, Norwich NR13 4EQ 

9.7 29 reviews
"Absolutely amazing staff couldn't wish for better care and an amazing place looking after my mum. Thank you to everyone. Done such an…"   Read all 29 reviews
Location Type Care Home

Burlingham House is a beautiful historic Manor House, nestled within the Norfolk countryside. The team is proud to offer comprehensive services tailored to meet diverse needs, including Residential and Dementia Care for long-term residents, and Respite… Read more about Burlingham House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 49 Rooms from £1,014 / week
Stradbroke Court

Green Drive, Lowestoft NR33 7JS 

9.7 34 reviews
"I am very pleased with Stradbroke court my husband has now gone into he's new room which has been upgraded and looks lovely.The management…"   Read all 34 reviews
Location Type Care Home

Stradbroke Court offers high-quality, individualised residential care for the elderly in a warm and homely setting. Located close to the centre of Lowestoft and the Suffolk Coastline, the purpose-built home is currently in the process of refurbishment… Read more about Stradbroke Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,150 / week
Florence House

29/32 St Georges Street, Great Yarmouth NR30 2JX 

5 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 27 Rooms

Kent Square Care Group (formerly APS Care Ltd) Reviews (68)

Reviews Posted for members of Kent Square Care Group (formerly APS Care Ltd)

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Review of

Stradbroke Court

from A P (Friend of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with everything (cannot comment on value for money as I don't have the information). All the staff I have met whilst visiting my friend are all extremly helpful, pleasant, kind and efficient, both admin staff and care staff.
My friend might only be there temporarily for respite but everyone
has made her very welcome, have accommodated her needs and treated her with total kindness and respect.

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Review of

Stradbroke Court

from B P (Respite Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident for a time at Stradbroke Court, Lowestoft Suffolk, I would recommend for their kindness to everyone, always ready to help you for all your needs, nothing is too much trouble for them. The food was always at hand, and it was always delicious. The rooms were always clean, it is spotless.
All the staff are very friendly it feels like one big family, lots of entertainment. The surroundings of the property are delightful, it is a lovely place to stay.

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Review of

Stradbroke Court

from Linda L (Wife of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Stradbroke court my husband has now gone into he's new room which has been upgraded and looks lovely.The management and staff are very friendly.The home is always lovely and clean and very welcoming.Thankyou you all for what do a brilliant job.

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Review of

Stradbroke Court

from Ali C (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Stradbroke court march 6th,she came from hospital it was her first care home placement,she was very difficult in hospital.But the kind staff and management helped mum settle in very quickly.
The manager and her team are doing a fantastic job.

Reply from Davina Button, Home Manager at Stradbroke Court

Thankyou for your kind words, we strive to make the home a wonderful, warm and welcoming place!


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Review of

Stradbroke Court

from I C (Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm pleased with my room and the view from my window.

Reply from Davina Button, Home Manager at Stradbroke Court

We are really pleased you are happy! We do try every day to make everybody happy at Stradbroke Court!


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Review of

Stradbroke Court

from T P (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum feels safe and cared for. Staff are kind.

Reply from Davina Button, Home Manager at Stradbroke Court

We are really pleased your mum feels safe and cared for. We strive every day to improve ourselves, provide the highest quality care, and keep everybody safe, promoting choice, well-being and independence


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Review of

Stradbroke Court

from Peter W (Son of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having only three months experience to go on, so far the service has been very good.
The accommodation is very clean and the staff very attentive and professional. My mother has settled in very well.

Reply from Davina Button, Home Manager at Stradbroke Court

Thankyou for your kind review. We try to make each day special for every resident through promoting their independence and wellbeing.


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Review of

Stradbroke Court

from Doreen P (Relative of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice, tidy, pleasant, friendly staff. Bit of a job to get in and out but we know the staff are busy. Had a lovely coffee morning today. Car parking good most times.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your feedback, we are working on the wait time to get into the building! We aim for a welcoming and warm experience and are having many more coffee mornings and events within the home!


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Review of

Burlingham House

from L J (Friend of Resident) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing staff couldn't wish for better care and an amazing place
looking after my mum. Thank you to everyone. Done such an amazing job each and every one of you. Really couldn't wish for a better care home.

Reply from Angie Venables, Registered Manager at Burlingham House

We are so lucky to have such a dedicated and caring team. Thank you so much for this lovely review it is very much appreciated.


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Review of

Stradbroke Court

from P S (Friend of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend, I found everyone very happy and helpful. Really kind and attentive, making her feel at ease and happy. Everywhere was spotless and clean.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind feedback, we strive daily to make the home a special place to be. The staff are dedicated to the home and the residents and really appreciate your kind words.


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Review of

Stradbroke Court

from David W (Son of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the closure of another care home, my Mum moved into Stradbroke Court, she was welcomed with open arms which made the move so much easier than I expected. The staff are all lovely and helpful and the food is a huge improvement from the previous place. We can go at any time which with me working
is a great help, and we can also take our dog in which the residents seem to enjoy. Thank you to everyone involved.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind words. The staff appreciates all feedback. We strive every day to make the home a more beautiful, welcoming, and friendly place, and to provide high-quality care to all of our residents.


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Review of

Stradbroke Court

from Jennifer T (Wife of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stradbroke Court is providing excellent care for my husband. He has a newly refurbished room, and his food and drink requirements are monitored and linked to his medical needs. Most of all our family are thankful to the kind and dedicated team of carers. If there are any different health issues these
are always referred to the GP who visits regularly. He has benefitted recently from the use of a newly designed wheelchair. I am updated regularly by the admin team on email, newsletters, and posters about changes and activities. Regular meetings have enabled family and friends to ask questions about procedures and to contribute to ideas about changes and future activities. He and I am experiencing 'assisted living' at its best. Thank you.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you, the staff were really happy hearing your feedback. We have been trying as a team to make the home a more special place for people and loved ones; to create an inclusive atmosphere and environment, welcoming family and friends. We strive to improve daily and provide high-quality care at all times. Thank you.


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Review of

Stradbroke Court

from W B (Daughter of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and support can't be faulted. Always treated with dignity and person-centred care. The food is excellent and the home is very clean. Changes implemented by the head office have resulted in a recent high turnover of staff. We hope that Mum's high quality of care will not deteriorate because of this.
The care staff are wonderful and need to be valued, appreciated, and perhaps paid more.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you. We strive each day to make the home a more wonderful place, to provide a high standard of care and to make every resident as happy and as comfortable as possible. We pride ourselves on our cleanliness and the standard of our meals, yet try every day to make everything even better. The staff always appreciate good feedback and I will ensure your positivity is passed along. Thank you.


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Review of

Stradbroke Court

from S L (Friend of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend has gone through some difficult health issues but throughout she has been well cared for by the staff and shown much understanding and consideration.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind review, staff always appreciate having positive feedback.


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Review of

Stradbroke Court

from D M (Son of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with how the staff looked after my Mother. The care and facilities have improved greatly since she first became a resident. We are happy with her care from the dedicated staff.

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Review of

Burlingham House

from Jeremy H (Nephew of Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was admitted to Burlingham House in July 2020 following a capability assessment by the council. She was looked after, from the start, very well and settled in easily and she soon accepted being there. At that time her memory loss was only limited, so her move could have been problematic but
it was not.
She has been very well cared for right up to the time of her decline in the last few months and death on 27th September at the age of 101. Last year, when she had her 100th Birthday, Burlingham staff made a great effort to arrange a party for her and for all the residents, including laying on an opera singer - as my aunt was a keen member of a choir when younger. My aunt was single and none of her family lived close, so Burlingham staff became her family. In her last days, they and the local doctor worked together to ensure that she was in minimal pain and discomfort. Many of her relations were able to visit her in this time and to say goodbye. A big thank you!

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Review of

Burlingham House

from P J (Son of Resident) published on 13 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at this care home over a month now mum has been looked after by the staff . Who are all very friendly and helpful. It's a lovely home and the staff are always helpful and kind.
The place is very clean and there is plenty of room for the residents to move around or they can sit and chill.
There
are daily activities to do if they wish.
We are pleased we made the correct decision and have no regets.

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Review of

Burlingham House

from J S (Daughter of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very positive experience with Mum's care at Burlingham House
for the last four months.
The managers and carers are very professional, caring and friendly,
nothing is too much trouble they never complain about my numerous questions
and needs for Mum.
The food is to a high standard
and when Mum is not feeling hungry, they
will try and prepare something specially for her.
I can relax and know Mum is being very well cared for.
Cannot thank them enough.

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Review of

Burlingham House

from Janice D (Wife of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident in Burlingham House for 2 months before he passed away. We were both well cared for I cannot praise the carers enough. When I visited they always greeted me by my Christian name. When he became quite frail I didn't want to leave him and in his last few days they arranged for
me to stay near him. I was always looked after well. There were always lots of activities going on for the residents. We had a lovely Christmas Day dinner and Christmas party. Children from a nearby school came in to sing carols on one of the days leading up to Christmas. I cannot praise them enough, carers and managers.

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Review of

Burlingham House

from Chloe K (Daughter of Resident) published on 20 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having previously had experience working in several homes within Norfolk, I can confidently say this care home is one of the best I have visited. All the staff are very friendly and are always ready to have a chat and a laugh with both residents and their relatives. They are all very welcoming and well-trained
to do the job. The home itself is very homely, especially with all the recent refurbishments. The kitchen staff provide excellent food with a great variety. The maintenance team do a great job keeping the home clean and maintained. Activities coordinators keep the residents busy with a different variety of activities including 1:1. Also decorating the home for different events/seasons etc which is nice to see. I would definitely recommend this care home.

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Awards / Recognitions (0)

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Frequently Asked Questions about Kent Square Care Group (formerly APS Care Ltd)

How many Care Homes does Kent Square Care Group (formerly APS Care Ltd) own?

Kent Square Care Group (formerly APS Care Ltd) own 3 Care Homes.

Which Kent Square Care Group (formerly APS Care Ltd) Care Homes have the highest review score?

Burlingham House, Stradbroke Court & Florence House have the highest review score.
Kent Square Care Group (formerly APS Care Ltd) in Norfolk Kent Square Care Group (formerly APS Care Ltd) in Suffolk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent Square Care Group (formerly APS Care Ltd) to verify any information. View our terms and conditions.