1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Kent Square Care Group (formerly APS Care Ltd)
  4. Locations Owned by Kent Square Care Group (formerly APS Care Ltd) in Suffolk

Care Home Owned by Kent Square Care Group (formerly APS Care Ltd) in Suffolk

  • Care Home Owned by Kent Square Care Group (formerly APS Care Ltd) in Suffolk

Kent Square Care Group (formerly APS Care Ltd) Locations in Suffolk (1)

 

1 Care Home owned by Kent Square Care Group (formerly APS Care Ltd) in Suffolk

Sort by:
View on Map
Stradbroke Court

Green Drive, Lowestoft NR33 7JS 

9.6 30 reviews
"Having only three months experience to go on, so far the service has been very good. The accommodation is very clean and the staff very…"   Read all 30 reviews
Location Type Care Home

Stradbroke Court offers high-quality, individualised residential care for the elderly in a warm and homely setting. Located close to the centre of Lowestoft and the Suffolk Coastline, the purpose-built home is currently in the process of refurbishment… Read more about Stradbroke Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,150 / week

Kent Square Care Group (formerly APS Care Ltd) Reviews in Suffolk (30)

Reviews Posted for members of Kent Square Care Group (formerly APS Care Ltd)

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 0

Date Published

30
10
10
10
20
Review of

Stradbroke Court

from I C (Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm pleased with my room and the view from my window.

Reply from Davina Button, Home Manager at Stradbroke Court

We are really pleased you are happy! We do try every day to make everybody happy at Stradbroke Court!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from T P (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum feels safe and cared for. Staff are kind.

Reply from Davina Button, Home Manager at Stradbroke Court

We are really pleased your mum feels safe and cared for. We strive every day to improve ourselves, provide the highest quality care, and keep everybody safe, promoting choice, well-being and independence


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Peter W (Son of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having only three months experience to go on, so far the service has been very good.
The accommodation is very clean and the staff very attentive and professional. My mother has settled in very well.

Reply from Davina Button, Home Manager at Stradbroke Court

Thankyou for your kind review. We try to make each day special for every resident through promoting their independence and wellbeing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Doreen P (Relative of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice, tidy, pleasant, friendly staff. Bit of a job to get in and out but we know the staff are busy. Had a lovely coffee morning today. Car parking good most times.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your feedback, we are working on the wait time to get into the building! We aim for a welcoming and warm experience and are having many more coffee mornings and events within the home!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from P S (Friend of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend, I found everyone very happy and helpful. Really kind and attentive, making her feel at ease and happy. Everywhere was spotless and clean.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind feedback, we strive daily to make the home a special place to be. The staff are dedicated to the home and the residents and really appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from David W (Son of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following the closure of another care home, my Mum moved into Stradbroke Court, she was welcomed with open arms which made the move so much easier than I expected. The staff are all lovely and helpful and the food is a huge improvement from the previous place. We can go at any time which with me working
is a great help, and we can also take our dog in which the residents seem to enjoy. Thank you to everyone involved.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind words. The staff appreciates all feedback. We strive every day to make the home a more beautiful, welcoming, and friendly place, and to provide high-quality care to all of our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Jennifer T (Wife of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stradbroke Court is providing excellent care for my husband. He has a newly refurbished room, and his food and drink requirements are monitored and linked to his medical needs. Most of all our family are thankful to the kind and dedicated team of carers. If there are any different health issues these
are always referred to the GP who visits regularly. He has benefitted recently from the use of a newly designed wheelchair. I am updated regularly by the admin team on email, newsletters, and posters about changes and activities. Regular meetings have enabled family and friends to ask questions about procedures and to contribute to ideas about changes and future activities. He and I am experiencing 'assisted living' at its best. Thank you.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you, the staff were really happy hearing your feedback. We have been trying as a team to make the home a more special place for people and loved ones; to create an inclusive atmosphere and environment, welcoming family and friends. We strive to improve daily and provide high-quality care at all times. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from W B (Daughter of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and support can't be faulted. Always treated with dignity and person-centred care. The food is excellent and the home is very clean. Changes implemented by the head office have resulted in a recent high turnover of staff. We hope that Mum's high quality of care will not deteriorate because of this.
The care staff are wonderful and need to be valued, appreciated, and perhaps paid more.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you. We strive each day to make the home a more wonderful place, to provide a high standard of care and to make every resident as happy and as comfortable as possible. We pride ourselves on our cleanliness and the standard of our meals, yet try every day to make everything even better. The staff always appreciate good feedback and I will ensure your positivity is passed along. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from S L (Friend of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend has gone through some difficult health issues but throughout she has been well cared for by the staff and shown much understanding and consideration.

Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind review, staff always appreciate having positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from D M (Son of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with how the staff looked after my Mother. The care and facilities have improved greatly since she first became a resident. We are happy with her care from the dedicated staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Paula Y (Daughter of Resident) published on 27 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Stradbroke Court for over three years. Initially, she was very withdrawn, but the home has been proactive in encouraging her to join in with group activities. She has always been well looked after by the friendly and helpful staff. Throughout the pandemic, they were proactive again with
encouraging video calls as we couldn't visit face-to-face and have loosened visiting restrictions as possible whilst keeping up to date with local guidelines. She always seems very happy whenever I visit, and I've had no concerns at all during Mum's stay here.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you very much for your positive feedback and for appreciating our efforts. It is a pleasure to have your mum at Stradbroke Court. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Alan C (Son of Resident) published on 20 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The managers and staff have been most supportive of my mother and I through very difficult times. They were able to encourage people to adhere to very strict lockdown restrictions in a way in which the Prime Minister was not.
Even the ridiculous restrictions were enforced, which made life even more
difficult for staff. (I refer here to some of the PPE requirements).
Now that restrictions are largely lifted, I look forward to engaging more with the daily life of the home. Staff have been very helpful throughout, and I thank them for that.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you very much for your encouraging words and feedback. Recognising that the last 2 years have been very difficult ones for all of us is very much appreciated. We all look forward to having the good old days of open doors to all visitors back soon. Thank you again!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Elaine S (Daughter of Resident) published on 13 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Stradbroke Court in early 2020 just before the first Covid lockdown. I have been really pleased with the way in which she has been cared for during a very difficult time for all and the staff and management. They have worked really hard to give excellent care and support to Mum. I live
two to three hours away from Lowestoft, which hinders visiting, even during normal times - making it very important that the staff and management have been very effective in maintaining good communication with me. I am always made to feel very welcome when I visit, and all the team are very friendly. When I visit Mum, she always seems happy and cheerful, which is very reassuring. I would echo one of the other reviewers in stating that it was a very easy decision when I had to make a choice on which care home - Stradbroke Court stood head and shoulders above other homes we considered in the area. Heartfelt thanks to all the team.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you very much for your much-appreciated feedback! The last two years have been very hard for all of us, and your words mean a lot to the whole team! Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Karen L (Private Carer of Resident) published on 21 September 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a private carer for a lady with vascular dementia, who, at present remains living at home. She has recently spent two weeks in Stradbroke Court for respite. The staff made her stay a happy experience, she settled immediately and was always happy and smiling when I visited her. A big heartfelt thank
you to the manager and her team for making this lady so welcome. Lovely home and well run, would definitely recommend.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you very much for your feedback. We will share it with the team, who will love your positive words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Lindy A (Daughter of Resident) published on 21 July 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received consistent and excellent care since she moved into Stradbroke in June 2018.
They have supported and given the care needed for her personally.
They are a very open and committed team, who have gone further than expected, especially in the last 18-months.
Thank you all at Stradbroke
for your continued dedication.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you for your feedback and words of praise. These mean a lot to us all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Nick O (Daughter of Resident) published on 20 July 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad joined the wonderful care of Stradbroke Court in November 2019. Over the last 18 months or so, I really don’t know what we would have done and how we would have coped if it wasn’t for them.
The care and compassion he has received have been ‘beyond the call of duty’.
Dad celebrated his
90th Birthday in May 2020 during the lockdown, Dad has always been a keen football fan, and before we knew what was happening, he was receiving video calls from the players with memorabilia and even a cake; we were utterly blown away!
When myself and my sister toured the local care homes (with a clipboard in hand) searching for the one most suited to Dad’s needs, it turned out to be a very easy choice indeed, there really wasn’t any comparison.
We have been so very lucky as Stradbroke Court made the transition from Dad’s home to his new home stress-free for us, and for that, we are truly grateful.
Thank you.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

We would like to thank you for your beautiful words of appreciation. Words like these, together with your dad's company and smile, give sense to what we do. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Bronwen B (Daughter of Resident) published on 21 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not express how grateful I was for the love & care that was shown to my dear mum from the day she moved in, in 2016 to the day she passed away in January this year 2020. My family & I were over whelmed with the support the staff showed to us at sad & difficult times. I personally feel the staff
are part of my extended family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Paul W (Grandson of Resident) published on 14 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather had a brief but comfortable stay at Stradbroke Court which only lasted for a little over a month but the care that he was given was second to none during that time. I and my family were more than happy with the levels of care that he was given and the communications at all times were
fantastic, especially during the particularly difficult Coronavirus situation which made things difficult for all involved.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you very much for your words of appreciation. We will ensure that these are shared with the care home and its team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from P B (Son of Resident) published on 31 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Stradbroke Court since September 2019. He has been very well looked after, Staff are all very good. There's a nice homely atmosphere. Everyone of the staff are very sociable. Nothing seems like too much trouble. Very clean and spacious for residents to walk around. Lovely gardens to
enjoy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Stradbroke Court

from Colin F (Son of Resident) published on 30 September 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and the care provided by the staff at Stradbroke Court has been wonderful. They are friendly, happy to assist with any questions or queries we may have. They look after my father when he visits every day too and recently when he became unwell during a visit, they ensured he was
looked after and called for medical support. I cannot thank them enough - they are brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Kent Square Care Group (formerly APS Care Ltd) in Norfolk Kent Square Care Group (formerly APS Care Ltd) in Suffolk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent Square Care Group (formerly APS Care Ltd) to verify any information. View our terms and conditions.